Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 23829 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 23829 Views
  • 17 replies
  • 0 likes

Pagamento indevido

Tenho a assinatura do spotify premium para estudantes, verifiquei a minha conta em dezembro, contudo desde que foi verificado o spotify está cobrando o valor integral de R$16,90.Já confirmei os meus recibos na conta do spotify e todos mostram que eu ...

  • Newbie
  • Tenho a assinatura do spotify premium para estudantes, verifiquei a minha conta em dezembro, contudo desde que foi verificado o spotify está cobrando o valor integral de R$16,90. Já confirmei os meu...
  • Bittencourt
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 390 Views
  • 1 replies
  • 0 likes

Spotify for students

Hi,I paid spotify for students on 5 February but if I enter in my personal page it said me that I haven't premium but Spotify gratis. What's the problem?

  • Newbie
  • Hi, I paid spotify for students on 5 February but if I enter in my personal page it said me that I haven't premium but Spotify gratis.  What's the problem?   
  • Bittencourt
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 373 Views
  • 1 replies
  • 0 likes

Paying student and premium account

Hey all! I just checked my Paypal account and realized that I'm paying for a premium account and a student account since October last year. I'm still studying and haven't changed anything in my Spotify account. So i'm wondering why i am paying 15 Eur...

  • Newbie
  • Hey all!   I just checked my Paypal account and realized that I'm paying for a premium account and a student account since October last year. I'm still studying and haven't changed anything in...
  • OneByBoo
  • Roadie
  • 333 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 333 Views
  • 1 replies
  • 0 likes

Not notified about changed plan

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have registered for student premium and just got a regular fee drawn from my bank. I tried verifying my self again via your service but it s...

  • Casual Listener
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have registered for student premium and just...
  • Bittencourt
  • Spotify Star
  • 890 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 890 Views
  • 4 replies
  • 0 likes

Student Discount longer than 4 years?

Due to a transfer, I will be in university for five years instead of four, and the student discount only lasts for four years. Is there a way to get that discount for a longer period of time? I have a new school email from for the transfer school. Wo...

  • Newbie
  • Due to a transfer, I will be in university for five years instead of four, and the student discount only lasts for four years. Is there a way to get that discount for a longer period of time? I have ...
  • Maxim
  • Spotify Star
  • 10133 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 10133 Views
  • 1 replies
  • 0 likes

Can i get the student premium if in High School

PlanFree/PremiumCountryAustralia DeviceIpad air and Samsung Galaxy J7 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Am I able to get the student Premium if I am in high school, year 11? Or is it just for UNI students...

  • Newbie
  • ...ble to get the student Premium if I am in high school, year 11? Or is it just for UNI students?
  • Maxim
  • Spotify Star
  • 716 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 716 Views
  • 1 replies
  • 1 likes

Unable to get premium

Hello, I'm originally from France, but studying in the US for a couple years and I'm trying to suscribe to the student premium plan (I currently use Spotify free) but I am unable to do so because my credit cards are french and my spotify account is l...

  • Newbie
  • Hello,   I'm originally from France, but studying in the US for a couple years and I'm trying to suscribe to the student premium plan (I currently use Spotify free) but I am unable to do so&nb...
  • kristinmartin24
  • Regular
  • 505 Views
  • 2 replies
  • 1 likes
  • Premium for Students
  • 505 Views
  • 2 replies
  • 1 likes

I've only had Student Premium for 2 years, but won't let me re-subsribe

PlanPremiumCountryUnited StatesDeviceGalaxy S7 & Win10 PCOperating SystemAndroid & Win10 My Question or Issue My earliest subscription reciept says 4/2/16. When trying to re-susbscribe to my student premium (I am still in college and re-verified this...

  • Casual Listener
  • Plan Premium Country United States Device Galaxy S7 & Win10 PC Operating System Android & Win10   My Question or Issue  My earliest subscription reciept says 4/2/16. When ...
  • OneByBoo
  • Roadie
  • 599 Views
  • 1 replies
  • 0 likes
  • Can't Re-subscribe
    Student discount USA
  • 599 Views
  • 1 replies
  • 0 likes

Spotify premium account instead of student discount account

PlanStudent/PremiumCountry ItalyDeviceIphone 5s, laptop My Question or Issue I've been charged for 2 months for the premium account. Now I've just verified again that my status as a student and for 12 months I will normally benefit of my discount, is...

  • Newbie
  •   Plan Student/Premium Country  Italy Device Iphone 5s, laptop       My Question or Issue   I've been charged for 2 months for the premium account. Now I've ...
  • Maxim
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 390 Views
  • 1 replies
  • 0 likes

premium studenti

PlanPremiumCountry ItalyMy Question or Issue questa estate ho fatto l'abbonamento estivo 9,99 per 3 mesi. Ora è passato all'abbonamento classico 9,99 ma io avrei disponibile e autorizzato l'abbonamento per studenti. Come faccio a scalare i 9,99 e pas...

  • Newbie
  •   Plan Premium Country  Italy My Question or Issue  questa estate ho fatto l'abbonamento estivo 9,99 per 3 mesi. Ora è passato all'abbonamento classico 9,99 ma io avrei disponibi...
  • Billy-J
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • Premium
    Premium Student
  • 557 Views
  • 1 replies
  • 0 likes

Can't use student discount

I've confirmed my student status on Sheer, I went to link it to my account and the discount wouldn't show up, I tried on my other account which I'm using now and it says it's already in use. I've paid £9.99 for premium now because neither account wou...

  • Newbie
  • I've confirmed my student status on Sheer, I went to link it to my account and the discount wouldn't show up, I tried on my other account which I'm using now and it says it's already in use. I've pai...
  • Billy-J
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium subscription is not working, already payed for the service.

I payed for my subscription to premium students but my account is in free edition it hasn't changed, I already check with my bank and the payment was successfully made.I would appreciate your help.Thank you.

  • Newbie
  • I payed for my subscription to premium students but my account is in free edition it hasn't changed, I already check with my bank and the payment was successfully made. I would appreciate your help....
  • Daisy
  • Spotify Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution CUENTA ESTUDIANTIL

Ayer se me cobraron 5 euros por enviar dos documentos sobre mi situacion estudiantil y hoy se me ha negado el acceso a premium pero no se me han devuelto esos 5 euros

  • Newbie
  • Ayer se me cobraron 5 euros por enviar dos documentos sobre mi situacion estudiantil y hoy se me ha negado el acceso a premium pero no se me han devuelto esos 5 euros 
  • Daisy
  • Spotify Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Student Discount

Hi there, I have currently requested to get my school on the list for Student Discount, however I'm wondering if I buy the normal premium now and then in the middle of this month my school gets accepted for Student Discount, would I then get the 50% ...

  • Casual Listener
  • Hi there,   I have currently requested to get my school on the list for Student Discount, however I'm wondering if I buy the normal premium now and then in the middle of this month my scho...
  • Maxim
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount doesn‘t work

I wanted to use my student discount to get Spotify premium for a lower Price. So I clicked on „use Student discount“ but then there was a sign with the words „your Student discount is already connected to another conto“The Thing is that I didn‘t used...

  • Newbie
  • I wanted to use my student discount to get Spotify premium for a lower Price. So I clicked on „use Student discount“ but then there was a sign with the words „your Student discount is already connect...
  • Daisy
  • Spotify Legend
  • 1072 Views
  • 1 replies
  • 0 likes
  • discount
    Student
  • 1072 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching student premium account

So I’ve been using Spotify Premium with the Student discount on one of my accounts since March of 2018. Around December, my little brother was somehow able to use my discount on his own Spotify account, and now I no longer have access to the Student ...

  • Newbie
  • So I’ve been using Spotify Premium with the Student discount on one of my accounts since March of 2018. Around December, my little brother was somehow able to use my discount on his own Spotify accou...
  • Daisy
  • Spotify Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 429 Views
  • 1 replies
  • 0 likes

Student discount renewal

PlanFree/PremiumCountryUnited Kingdom Device(Lenovo Laptop)Operating System(Windows 10) My Question or IssueI have recieved an e-mail saying I need to renew my student account in order to have it for another year. I got my account in early 2017 meani...

  • Newbie
  •   Plan Free/Premium Country United Kingdom  Device (Lenovo Laptop) Operating System (Windows 10)   My Question or Issue I have recieved an e-mail saying I need to renew my s...
  • Maxim
  • Spotify Star
  • 615 Views
  • 1 replies
  • 0 likes
  • Student
  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but no service

Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I also don't have access to the primium service. Coul...

  • Newbie
  • Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I ...
  • Daisy
  • Spotify Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got charged twice for the student discount

Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is that for the SheerID I also got an error. So basical...

  • Newbie
  • Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is t...
  • Daisy
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Student Premium

I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do?

  • Visitor
  • I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do? 
  • OneByBoo
  • Roadie
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes