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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25113 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25113 Views
  • 19 replies
  • 0 likes

Solved!! (PT-BR) Problemas com assinatura estudante.

PlanPremium-StudentCountryBrazil My Question or Issue Há uns tempos eu comprovei meu vínculo estudantil e a conta não fez a alteração da conta de Premium para Estudante, e por isso eu tenho sido cobrada o preço integral mesmo já tendo comprovado vínc...

  • Visitor
  • Plan Premium-Student Country Brazil   My Question or Issue  Há uns tempos eu comprovei meu vínculo estudantil e a conta não fez a alteração da conta de Premium para Estudante, e por i...
  • Bittencourt
  • Spotify Star
  • 3314 Views
  • 10 replies
  • 0 likes
  • Other
    Premium
    Student
  • 3314 Views
  • 10 replies
  • 0 likes

Premium for students

Hi. I don't know if someone can answer this but anyway here is my question. O couldn't find my school on the list so I fullfilled a form -couldn't remember the name - what will happen after that ? Because I don't want them to get in touch with my sch...

  • Casual Listener
  • Hi. I don't know if someone can answer this but anyway here is my question. O couldn't find my school on the list so I fullfilled a form -couldn't remember the name - what will happen after that ? Be...
  • Mantisentil
  • Community Legend
  • 679 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 679 Views
  • 3 replies
  • 0 likes

Verified student account still get charged regular premium fee

I registered as a student some months ago and the account got verified but spotify still charge 99kr (NOK) instead of the 49kr (NOK) that it should. On the web page it says I am student and there was charged the student fee in addition to the regular...

  • Newbie
  • I registered  as a student some months ago and the account got verified but spotify still charge 99kr (NOK) instead of the 49kr (NOK) that it should. On the web page it says I am student and the...
  • OneByBoo
  • Roadie
  • 764 Views
  • 1 replies
  • 0 likes
  • Student
  • 764 Views
  • 1 replies
  • 0 likes

Student Discount Verified but not working

PlanFree/PremiumCountryGermanyDeviceHuaweiOperating SystemAndroid My Question or Issue I have used Spotify premium with the student discount for one year total. I just verified my student status again, which worked, and it says that I already did it ...

  • Newbie
  • Plan Free/Premium Country Germany Device Huawei Operating System Android   My Question or Issue  I have used Spotify premium with the student discount for one year total. I just v...
  • Mantisentil
  • Community Legend
  • 1000 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1000 Views
  • 1 replies
  • 0 likes

Student discount but getting charged for Premium

Plan Premium with student discount. CountryDenmark Device(Macbook Pro late 2016)Operating System(iOS 10.) My Question or IssueI have had premium with student discount for one year. I have verfied that I am a student again (after one year), but it say...

  • Casual Listener
  •   Plan  Premium with student discount.  Country Denmark   Device (Macbook Pro late 2016) Operating System (iOS 10.)   My Question or Issue I have had premium with...
  • Mantisentil
  • Community Legend
  • 517 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 517 Views
  • 3 replies
  • 0 likes

Superuser Contribution Making updates to subscription/enrolled incorrectly.

My sister purchased a Spotify Premium card via Amazon ($60) with the intention of me being able to use it as a student with also the Hulu perk per the website when making the purchase. The steps were followed on the card using student email address a...

  • Newbie
  • My  sister purchased a Spotify Premium card via Amazon ($60) with the intention of me being able to use it as a student with also the Hulu perk per the website when making the purchase. The step...
  • Katerina
  • Spotify Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Accidentally removed Showtime access

I just signed up tonight under the student promotion. I was successful with signing up with Hulu but wasn't successful with Showtime and in the process of trying to figure out what to do I accidentally clicked to removed access on the apps page. How ...

  • Newbie
  • I just signed up tonight under the student promotion. I was successful with signing up with Hulu but wasn't successful with Showtime and in the process of trying to figure out what to do I accidental...
  • Keanu_C
  • Community Legend
  • 930 Views
  • 1 replies
  • 0 likes
  • Android
    Subscription
  • 930 Views
  • 1 replies
  • 0 likes

Solved!! Student discount on, but full price being charged

PlanFamily PremiumCountry BrazilDeviceHP Laptop 15-bs0xxOperating SystemWindows 10 Home My Question or IssueI've recently acquired the stundent discount for my family-plan account. However, I got charged the full price after the discount was enabled....

  • Casual Listener
  • Plan Family Premium Country  Brazil Device HP Laptop 15-bs0xx Operating System Windows 10 Home   My Question or Issue I've recently acquired the stundent discount for my family-pl...
  • ElielPereira
  • Casual Listener
  • 582 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 582 Views
  • 2 replies
  • 0 likes

Superuser Contribution Me cobraron 3 veces

AYUDA Recien me inscribi a premium con el descuento de estudiante y me han cobrado 3 veces. En la solicitud decia que no cobrarian hasta ser aceptada y me cobraron, despues cuando me rechazaron volvieron a descontarme y cuando ahora si me aceptaron v...

  • Newbie
  • AYUDA Recien me inscribi a premium con el descuento de estudiante y me han cobrado 3 veces. En la solicitud decia que no cobrarian hasta ser aceptada y me cobraron, despues cuando me rechazaron volvi...
  • Guido
  • Spotify Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount on, but full price charge

PlanPremiumCountry BrazikDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI recently got my student discount, and I just got charged the full price. The benefit appears in my accounts page, but I still being charged the regular ...

  • Newbie
  • Plan Premium Country  Brazik Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue I recently got my student discount, and I just got charged the full ...
  • Maxim
  • Spotify Star
  • 702 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 702 Views
  • 1 replies
  • 1 likes

Student discount not working

I applied for the student discount and after I added all the information like my university details my safari page crashed. I went back to complete the form again and it said that I already redeemed the offer. I never got a verification email or anyt...

  • Newbie
  • I applied for the student discount and after I added all the information like my university details my safari page crashed. I went back to complete the form again and it said that I already redeemed ...
  • Bittencourt
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Is the premium for student can use in new account?

I opened my Spotify account with Facebook. I want to separate these now, but it doesn't. I want to close my account and open a new account by email. If I do, can I use my student discount in new account?

  • Visitor
  • I opened my Spotify account with Facebook. I want to separate these now, but it doesn't. I want to close my account and open a new account by email.   If I do, can I use my student discount in...
  • Billy-J
  • Spotify Star
  • 846 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 846 Views
  • 3 replies
  • 0 likes

Student Premium Not Working

PlanPremium Country UK Device(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy student premium used to work but now my college is no longer listed as verifiable. Why do I have to pay full price when a few months...

  • Regular
  • Plan Premium   Country  UK   Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My student premium used to work but...
  • anna_coulthard
  • Regular
  • 554 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 554 Views
  • 2 replies
  • 0 likes

Hulu and Spotify for students

I was advised by Hulu to contact Spotify because it says Hulu is having trouble verifying my Spotify account. It wont let me activate my hulu account through spotify even though i subscribed to hulu & spotify for students.

  • Newbie
  • ...ulu & spotify for students
  • Billy-J
  • Spotify Star
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm trying to get the student discount for spotify but i can't find my school.

PlanPremiumCountryunited states Devicesamsung galaxy note 8Operating SystemAndroid Oreo. My Question or Issue im am not able to find my school for the discount and when i go to the link (https://verify.sheerid.com/spotify-international-request/?clien...

  • Casual Listener
  •   Plan Premium Country united states  Device samsung galaxy note 8 Operating System Android Oreo.  My Question or Issue  im am not able to find my school for the di...
  • Guido
  • Spotify Legend
  • 746 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 746 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have a student discount but got charged with a regular fee

Hi guys, so i think my topic says it all frankly, i got my student status confirmed, however on my bank account i saw they charged the regular fee without the discount, what should i do? Could it have sth to do with them being unable to get money fro...

  • Newbie
  •  Hi guys, so i think my topic says it all frankly, i got my student status confirmed, however on my bank account i saw they charged the regular fee without the discount, what should i do? Could ...
  • Guido
  • Spotify Legend
  • 486 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 486 Views
  • 3 replies
  • 0 likes

Help With Re-applying For Student Discount

I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am essentially stuck in a loop- I go back to the Help p...

  • Newbie
  • I was having Premium for Students throughout 2018; at the start of January, it switched to Spotify Premium- I currently have Spotify Free. I am trying to re-apply for the student discount, but I am e...
  • Keanu_C
  • Community Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

Hi. I signed up for student discount. Before i am verified as a student, spotify already charge me the money. and it was a success transaction, not pending. after that, i got verified. but spotify said my payment was failed. i don't wanna pay twice. ...

  • Newbie
  • Hi. I signed up for student discount. Before i am verified as a student, spotify already charge me the money. and it was a success transaction, not pending. after that, i got verified. but spotify sa...
  • Katerina
  • Spotify Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Student subscription

Hey. I tried to get premium for student a few weeks ago by charging the attachmens required but I wasn't in my country at that time, so I had to register in the form a different phone number and now my discount is associated to my wife's account. Wha...

  • Casual Listener
  • ...ow my discount is associated to my wife's account. What can I do about it?     Plan Premium for students Country  Colombia Device Motorola g4plus Operating System (iOS 10, A...
  • Maxim
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 382 Views
  • 1 replies
  • 0 likes