Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129104 Views
- 87 replies
- 10 likes
- 129104 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15395 Views
- 27 replies
- 3 likes
- 15395 Views
- 27 replies
- 3 likes
Superuser Contribution Got charged for regular premium and student premium
I got charged for both regular premium ($9.99) and the student discount premium ($4.99) in the same night. Is there any way I can get a refund for the regular premium?
- I got charged for both regular premium ($9.99) and the student discount premium ($4.99) in the same night. Is there any way I can get a refund for the regular premium?
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution cambio de premium a familiar premium
quiero cambiar a plan familiar pero ayer se hizo el cargo de premium individual.¿Al activar el plan familiar se me hara otro cargo?tendre que esperar hasta el siguiente mes y hacerlo antes de mi fecha de corte?
- quiero cambiar a plan familiar pero ayer se hizo el cargo de premium individual. ¿Al activar el plan familiar se me hara otro cargo? tendre que esperar hasta el siguiente mes y hacerlo antes de mi ...
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- Roadie
- 509 Views
- 1 replies
- 0 likes
- 509 Views
- 1 replies
- 0 likes
Superuser Contribution Student premium is given me trouble. Debit card won't work.
I want to get premium for students, and my college is listed, but it still wont recognize me as a student. Also, i know everything about my debit card is fine, but it says that my card is having a bad day....
- I want to get premium for students, and my college is listed, but it still wont recognize me as a student. Also, i know everything about my debit card is fine, but it says that my card is havin...
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- Roadie
- 225 Views
- 1 replies
- 1 likes
- 225 Views
- 1 replies
- 1 likes
Superuser Contribution Charged too many times
I have been charged $11 three times within 1 month (July 20-August 27). The contract states it is only around $10 every month. I am being overcharged and I would appreciate a refund. I also did not receive a full 30 day free trial. I was only given 1...
- I have been charged $11 three times within 1 month (July 20-August 27). The contract states it is only around $10 every month. I am being overcharged and I would appreciate a refund. I also did not r...
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- Roadie
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Superuser Contribution When does the premium subscription begin?
If I sign up today (29th) will I only have 3 days up to 31st and then be recharged on the 1st or will my month become 29-29 of each month? Thanks!
- If I sign up today (29th) will I only have 3 days up to 31st and then be recharged on the 1st or will my month become 29-29 of each month? Thanks!
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- Roadie
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution Something went wrong with payment. Now my account is deactivated..
I had spotify free and upgraded that three months ago to premium. Now something went wrong with my payment without me realizing it.. So after days of trying to log in I found out that my Spotify account is deactivated. How do I pay and get my account...
- I had spotify free and upgraded that three months ago to premium. Now something went wrong with my payment without me realizing it.. So after days of trying to log in I found out that my Spotify acco...
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- Roadie
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
Superuser Contribution I want to cancel my premium
I want to cancel my premium because I don't use snotify aanymore , help pls !!!
- I want to cancel my premium because I don't use snotify aanymore , help pls !!!
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- Roadie
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Superuser Contribution cant pay with paypal
Hey,I need some help regarding payment with paypal.Paypal cancels my payment and asks me to try another payment option. II dont have a student subscription and i my paypal account is registered in the same country as my spotify account.Is there any w...
- Hey, I need some help regarding payment with paypal. Paypal cancels my payment and asks me to try another payment option. II dont have a student subscription and i my paypal account is regist...
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- Spotify
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Affilier compte premium à un autre compte Facebook
Bonjour à tous, j'ai spotify premium affilié à un compte facebbok dont je ne me sers plus et je voudrai affilier un autre compte facebook et garder mes avantages premium. Je précise que mon compte premium est payé via mon opérateur mobile (Bouygues T...
- Bonjour à tous, j'ai spotify premium affilié à un compte facebbok dont je ne me sers plus et je voudrai affilier un autre compte facebook et garder mes avantages premium. Je précise que mon compte pr...
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- 190 Views
- 0 replies
- 0 likes
- 190 Views
- 0 replies
- 0 likes
Payment not accepted
EDGE OF A BREAKDOWN!! I've been trying for days to update my payment method but all i get is the message of my bank company gaving a bad day.. I've tried 3 different companies now.. And it's been days.. Does Spotify not want the money?? This is the l...
- EDGE OF A BREAKDOWN!! I've been trying for days to update my payment method but all i get is the message of my bank company gaving a bad day.. I've tried 3 different companies now.. And it's been day...
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- Casual Listener
- 257 Views
- 2 replies
- 1 likes
- 257 Views
- 2 replies
- 1 likes
Alexa Echo Dot in Czech Republic
Hello,has anyone connected Spotify with Alexa Echo out of USA? On Amazon they told me that Spotify doesn´t support my region... so I am looking for the way how to solve this...Thanks for any help
- Hello, has anyone connected Spotify with Alexa Echo out of USA? On Amazon they told me that Spotify doesn´t support my region... so I am looking for the way how to solve this... Thanks for a...
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- Newbie
- 3064 Views
- 1 replies
- 0 likes
- 3064 Views
- 1 replies
- 0 likes
Assinatura paga porem pausada
O pagamento do meu premium foi efetivado mas a assinatura foi cancelada por não constar o pagamento (que foi feito), já atualizei as informações de pagamento várias vezes mas não adianta, peço que me ajudem a solucionar o problema.
- O pagamento do meu premium foi efetivado mas a assinatura foi cancelada por não constar o pagamento (que foi feito), já atualizei as informações de pagamento várias vezes mas não adianta, peço que me...
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Probelma com plano premium
Efetuei o pagamento do plano premium, foi autorizado, mas alguns recursos que estão inclusos ainda não estão liberados, oferecendo a opção para eu me tornar um Premium.
- Efetuei o pagamento do plano premium, foi autorizado, mas alguns recursos que estão inclusos ainda não estão liberados, oferecendo a opção para eu me tornar um Premium.
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Payment gone 4 times but not able to play music
Hi, I subscribed student offer and paid for premium services unfortunately I could see my payment gone 4 times( 4.99 euros each time) but still not able to play the music . Please repay the amount.i checked with bank and it's confirmed that payment h...
- Hi, I subscribed student offer and paid for premium services unfortunately I could see my payment gone 4 times( 4.99 euros each time) but still not able to play the music . Please repay the amount.i ...
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- Spotify Star
- 401 Views
- 2 replies
- 0 likes
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Subscriptions
- 401 Views
- 2 replies
- 0 likes
US account, Living in Europe (NL) unable to change country w/in premium subscription
On with Spotify premium chat. Unable to change from US to NL, as spotify stopped working (14 day outside country? thought Premium can listen anywhere). Chat advised to change to Free account, edit country, then they would add back Premium. Except, wh...
- On with Spotify premium chat. Unable to change from US to NL, as spotify stopped working (14 day outside country? thought Premium can listen anywhere). Chat advised to change to Fre...
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- 226 Views
- 0 replies
- 0 likes
- 226 Views
- 0 replies
- 0 likes
I have premium, still is acting like I have free subscription
It says on my account that I have premium, I can choose the songs I want but then I was skipping through some songs and it says I still have the free subscription. Im Judy confused I have logged out and back on and I checked online to see if I had pr...
- It says on my account that I have premium, I can choose the songs I want but then I was skipping through some songs and it says I still have the free subscription. Im Judy confused I have logged out ...
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- Spotify Star
- 345 Views
- 1 replies
- 0 likes
- 345 Views
- 1 replies
- 0 likes
payment
so i tried to get the student account and the schreen said "your card hasnt been charged yet" then i applied for the regular account and i checked my balance and it charged me for both premiums even though i just wanted to get the regular. how can i ...
- so i tried to get the student account and the schreen said "your card hasnt been charged yet" then i applied for the regular account and i checked my balance and it charged me for both premiums even ...
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- Spotify Star
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
No longer have unlimited skips with Premium????
So I have had Prem for the entire year and i renewed my subscrittion again and i dont have unlimited skips! it wants me to buy the Family pack but its I that use it! Any idea what to do??
- So I have had Prem for the entire year and i renewed my subscrittion again and i dont have unlimited skips! it wants me to buy the Family pack but its I that use it! Any idea what to do??
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- Spotify Star
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
I accidentally clicked 7 day trial
So will the whole subscription reset to back to normal after the trial is finished or will it make you pay more plz answer fast I'm freaking out
- So will the whole subscription reset to back to normal after the trial is finished or will it make you pay more plz answer fast I'm freaking out
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- Spotify Star
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Premium account
How can I cancel my premium subscription
- How can I cancel my premium subscription
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes