Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 239941 Views
  • 77 replies
  • 86 likes
  • 239941 Views
  • 77 replies
  • 86 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • pmartinslima
  • Newbie
  • 95979 Views
  • 199 replies
  • 42 likes
  • 95979 Views
  • 199 replies
  • 42 likes

Superuser Contribution Arrter les playlist concu pour vous

Depuis quelques annees quand nous trouvons une playlist spotify c est indique qu elle est concue pour vous. Or j ai l impression de retrouver plein de moreceaux que j ai deja ecoute alors que justement je souhaitais en decouvrir des nouveaux! Donc j ...

  • Visitor
  •   Depuis quelques annees quand nous trouvons une playlist spotify c est indique qu elle est concue pour vous. Or j ai l impression de retrouver plein de moreceaux que j ai deja ecoute alors que...
  • fredakk08
  • Visitor
  • 548 Views
  • 2 replies
  • 0 likes
  • 548 Views
  • 2 replies
  • 0 likes

Solved!! Spotify won't allow me to play anything without a premium

I'm abroad and i forgot to change my settings to my country so it disabled my account for a while, and when i got back on everything was restored except the fact that it won't allow me to listen to any songs without a premium. I'm online and i alread...

  • Casual Listener
  • I'm abroad and i forgot to change my settings to my country so it disabled my account for a while, and when i got back on everything was restored except the fact that it won't allow me to listen to a...
  • Yuki56
  • Casual Listener
  • 29221 Views
  • 13 replies
  • 1 likes
  • 29221 Views
  • 13 replies
  • 1 likes

Superuser Contribution Won't let me add local files to my playlist

PlanPremiumCountryUSADeviceMoto g 5g 2024Operating SystemAndroid 14 My Question or IssueRecently certain playlist won't let me add local files to them, I tried it with several songs with the same results. It will only allow them to actually be added ...

  • Newbie
  • Plan Premium Country USA Device Moto g 5g 2024 Operating System Android 14   My Question or Issue Recently certain playlist won't let me add local files to them, I tried it with severa...
  • Ivelina
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution Always play latest episode?

PlanPremiumCountryUSA DeviceIphone 16Operating SystemiOS 18.1 My Question or IssueI’ve created a new library called NewsFlash. It has three podcasts: NPR News Now, WSJ Minute Briefing, and Tech Headlines. How do I configure it to always play the late...

  • Casual Listener
  • Plan Premium Country USA  Device Iphone 16 Operating System iOS 18.1   My Question or Issue I’ve created a new library called NewsFlash. It has three podcasts: NPR News Now, WSJ M...
  • rmtijerina
  • Casual Listener
  • 272 Views
  • 3 replies
  • 1 likes
  • 272 Views
  • 3 replies
  • 1 likes

Superuser Contribution Song numbers aren’t showing up (desktop)

PlanFree/PremiumCountry Device(HP Envy x13Operating System(Windows 10) My Question or IssueFor the past thing 2 months i haven’t been able to see song numbers.

  • Regular
  • Plan Free/Premium Country   Device (HP Envy x13 Operating System (Windows 10)   My Question or Issue For the past thing 2 months i haven’t been able to see song numbers.
  • vuttvutt
  • Visitor
  • 498 Views
  • 11 replies
  • 0 likes
  • 498 Views
  • 11 replies
  • 0 likes

Superuser Contribution Cannot play liked songs when main player is Xbox

PlanPremiumCountryUnited Kingdom DeviceXbox Series X, Samsung Galaxy Note 8, Windows 10 LaptopOperating SystemXbox OS, Android Pie, Windows 10 My IssueSpotify refuses to play the liked songs playlist when playing through the Spotify app on Xbox Serie...

  • Visitor
  • Plan Premium Country United Kingdom  Device Xbox Series X, Samsung Galaxy Note 8, Windows 10 Laptop Operating System Xbox OS, Android Pie, Windows 10   My Issue Spotify refuses to...
  • Novy
  • Moderator
  • 1941 Views
  • 4 replies
  • 1 likes
  • Liked Songs Playlist
    not playing
    xbox
  • 1941 Views
  • 4 replies
  • 1 likes

Superuser Contribution Repeat songs added to the queue

I don’t understand how Spotify doesn’t have this if you have repeat on why do you have to keep adding songs to the queue why does it leave the queue after being played.I should be able to listen to it again without adding the song to the queue again

  • Visitor
  • I don’t understand how Spotify doesn’t have this  if you have repeat on why do you have to keep adding songs to the queue why does it leave the queue after being played. I should be able to li...
  • DBIGFEM
  • Visitor
  • 7484 Views
  • 8 replies
  • 0 likes
  • 7484 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution folder podcast

I would like to organize my podcast into a folder. I love the folder for albums / Playlists I would love to do the same for podcasts.

  • Casual Listener
  • I would like to organize my podcast into a folder. I love the folder for albums / Playlists I would love to do the same for podcasts.
  • jrubano
  • Casual Listener
  • 9637 Views
  • 16 replies
  • 13 likes
  • 9637 Views
  • 16 replies
  • 13 likes

Offline Backup doesn't work

Hi everyone This is my post here since I'm having issues with my Spotify app:Today my 3 month Premium ended and I forgot about it until I entered the app. Naturally I bought it again (I only buy e-codes in stores or online).I noticed that Offline Bac...

  • Newbie
  • Hi everyone 👋  This is my post here since I'm having issues with my Spotify app: Today my 3 month Premium ended and I forgot about it until I entered the app. Naturally I bought it again (I o...
  • Luan
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

My liked songs. Stuck in a loop

PlanFamily basicCountryUSDeviceDoesn't matterOperating SystemDoesn't matter My Question or IssueI have over 1400 liked songs however when I play my like songs on random Spotify only plays maybe 30-40 songs and puts them on a loop. I pay for this serv...

  • Visitor
  • Plan Family basic Country US Device Doesn't matter Operating System Doesn't matter   My Question or Issue I have over 1400 liked songs however when I play my like songs on random Spoti...
  • ribezaz
  • Spotify Star
  • 137 Views
  • 3 replies
  • 2 likes
  • 137 Views
  • 3 replies
  • 2 likes

Superuser Contribution Extremely low volume on album Back to black and disc 3 of Frank & Back to black

PlanPremium DuoCountrySwedenDeviceEvery device I use My Question or IssueOkay, so one of my favorite albums has the lowest volume ever. All the songs of "Disc 3" of album "Frank & Back to black" and all of the songs of album "Back to black deluxe edi...

  • Newbie
  • Plan Premium Duo Country Sweden Device Every device I use     My Question or Issue Okay, so one of my favorite albums has the lowest volume ever. All the songs of "Disc 3" of album...
  • TheBabyGraz
  • Casual Listener
  • 832 Views
  • 2 replies
  • 0 likes
  • 832 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hearts Hidden on Liked Songs.

I have come to the realization today, after updating Spotify for the first time in a week, that you can no longer see the green hearts on the left side of a liked song. The only time it becomes visible is when you select the song, as you can see in t...

  • Regular
  • I have come to the realization today, after updating Spotify for the first time in a week, that you can no longer see the green hearts on the left side of a liked song. The only time it becomes visib...
  • peobjorn
  • Gig Goer
  • 3707 Views
  • 11 replies
  • 3 likes
  • 3707 Views
  • 11 replies
  • 3 likes

Artist not showing up on my Top Artists this month section despite having their songs on repeat 24/7

Hi, hope everyone is doing amazing today! So for the past couple months I encountered this issue to where there was an artist that was showing up on my top artists this month section despite having only their music on loop 24/7 (their songs however w...

  • Regular
  • Hi, hope everyone is doing amazing today!   So for the past couple months I encountered this issue to where there was an artist that was showing up on my top artists this month section despite...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution BLACKPINK Songs having weird background noise (PS4)

PlanFree/Premium (issue is with both)CountryCanadaDevicePlaystation4Operating SystemPlayStation 12.00 My Question or IssueWhenever I play a BLACKPINK song on my PS4, there is a weird constant beeping noise in the background (can find an example here:...

  • Casual Listener
  • Plan Free/Premium (issue is with both) Country Canada Device Playstation4 Operating System PlayStation 12.00   My Question or Issue Whenever I play a BLACKPINK song on my PS4, there is...
  • Vasil
  • Moderator
  • 500 Views
  • 3 replies
  • 0 likes
  • 500 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't seem to change the order of playlists shown on my profile

It used to work simply by dragging them on the side column before but after the new update it doesn't seem to let me do that anymore. Can anyone help? Thank you!

  • Regular
  • It used to work simply by dragging them on the side column before but after the new update it doesn't seem to let me do that anymore. Can anyone help? Thank you!
  • a0dd8wpc9czto0vc7q70
  • Casual Listener
  • 2920 Views
  • 11 replies
  • 0 likes
  • 2920 Views
  • 11 replies
  • 0 likes

Superuser Contribution Duplicated songs in the library of liked songs (not from diferent albums)

PlanPremiumCountryPolandDevice(All)Operating System(All)My Question or IssueMy problem is that I have duplicate songs in my library of liked songs. And it's not about different songs from different albums, but the same song that somehow appears twice...

  • Casual Listener
  • Plan Premium Country Poland Device (All) Operating System (All) My Question or Issue My problem is that I have duplicate songs in my library of liked songs. And it's not about different so...
  • MmeMercury
  • Newbie
  • 13452 Views
  • 32 replies
  • 22 likes
  • 13452 Views
  • 32 replies
  • 22 likes

Superuser Contribution Auto-generated playlist cover not appearing on MacOS desktop applicaiton

PlanPremiumCountryUSADeviceMacBook Air M3 (A3113)Operating SystemMacOS Sequoia 15.1 My Question or IssueI have one playlist which will not display the auto-generated playlist cover (i.e. the album covers of the first 4 songs). It's just this playlist...

  • Casual Listener
  • Plan Premium Country USA Device MacBook Air M3 (A3113) Operating System MacOS Sequoia 15.1   My Question or Issue I have one playlist which will not display the auto-generated playlist...
  • Elena
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution My New Releases Disappears from Home Screen

Anyone else notice that your individualized ‘New Releases’ only shows upperiodically when opening the app? This has been going on for close to 2 years for me and is highly frustrating. Other times it appears and then suddenly disappears?This is obvio...

  • Casual Listener
  • Anyone else notice that your individualized ‘New Releases’ only shows up periodically when opening the app? This has been going on for close to 2 years for me and is highly frustrating.   Oth...
  • Goat313
  • Newbie
  • 2092 Views
  • 7 replies
  • 0 likes
  • 2092 Views
  • 7 replies
  • 0 likes

Liked songs playlist

PlanPremiumCountry Nigeria DeviceIPhone 14Operating SystemiOS 18.0.1 My Question or IssueHow do I delete all the music from the playlist of my favorite songs in one action. I tried to select all the music on the computer and delete it, but I get the ...

  • Visitor
  •   Plan Premium Country  Nigeria   Device IPhone 14 Operating System iOS 18.0.1   My Question or Issue How do I delete all the music from the playlist of my favorite so...
  • Luan
  • Spotify Star
  • 91 Views
  • 1 replies
  • 0 likes
  • 91 Views
  • 1 replies
  • 0 likes