Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • raiccheese
  • Newbie
  • 247186 Views
  • 82 replies
  • 87 likes
  • 247186 Views
  • 82 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Kliko
  • Casual Listener
  • 105527 Views
  • 228 replies
  • 43 likes
  • 105527 Views
  • 228 replies
  • 43 likes

Superuser Contribution Playlist muda sozinha

Quando estou ouvindo uma playlist ao terminar uma música e fazer transição para outra, esta entrando uma música não pertencente a playlist em execução, toca música de outra playlist nada a ver.PlanoPremiumCountryBrasilDeviceXiaomi Mi A2Operating Syst...

  • Casual Listener
  • Quando estou ouvindo uma playlist ao terminar uma música e fazer transição para outra, esta entrando uma música não pertencente a playlist em execução, toca música de outra playlist nada a ver. Plan...
  • Alan2030
  • Visitor
  • 13096 Views
  • 8 replies
  • 1 likes
  • 13096 Views
  • 8 replies
  • 1 likes

Superuser Contribution Resetting Discover Weekly?

Any way we can reset Discover Weekly seeds? Or maybe update your algorithm for suggestions?Every week my Discover Weekly is filled with synthpop or sounds of fax machine having an orgasm labeled as dubstep. Or some incredibly repetitive annoying prog...

  • Visitor
  • Any way we can reset Discover Weekly seeds?  Or maybe update your algorithm for suggestions? Every week my Discover Weekly is filled with synthpop or sounds of fax machine having an orgasm lab...
  • Davidbaker999
  • Casual Listener
  • 16869 Views
  • 24 replies
  • 52 likes
  • 16869 Views
  • 24 replies
  • 52 likes

Superuser Contribution Organizing a Playlist

PlanFreeCountryUSA DeviceMotorola Edge and a PCOperating SystemAndroid and Windows 7 My Question or IssueIs there a way to organize a playlist by artist or album? My playlists are currently in the order the music was added. But I would like to organi...

  • Visitor
  • Plan Free Country USA   Device Motorola Edge and a PC Operating System Android  and Windows 7   My Question or Issue Is there a way to organize a playlist by artist or album...
  • Ivelina
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug Report: Playlist search in Library with subset of a word does not work

PlanPremiumCountryGermanyDeviceMac OSOperating SystemMac OS 15.3 My Question or IssueIf I search a Playlist in my Library with the search playlist function at the left sidebar. I cannot find Playlists "foo_bar" with search string "bar".Especially fru...

  • Newbie
  • Plan Premium Country Germany Device Mac OS Operating System Mac OS 15.3   My Question or Issue If I search a Playlist in my Library with the search playlist function at the left sideba...
  • Ivelina
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify folders and playlists all out of order after moving playlists

Mac early 2020since updating to the latest update when I moved a folder all my folder and playlist orders got messed up and some I couldn't find. I can search for the folders and by right-clicking move them but then that also makes every other playli...

  • Casual Listener
  • Mac early 2020 since updating to the latest update when I moved a folder all my folder and playlist orders got messed up and some I couldn't find. I can search for the folders and by right-clicking ...
  • Joan
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocked Artists Still Appearing on Discover Weekly and Recommended Songs?

PlanPremium My Question or IssueWhen I have blocked an artist from playing, their songs and songs they feature in still appear on my Discover Weekly and Recommended Songs. Is there a way to fully block them? I have tried unblocking and blocking them ...

  • Newbie
  • Plan Premium   My Question or Issue When I have blocked an artist from playing, their songs and songs they feature in still appear on my Discover Weekly and Recommended Songs. Is there a way...
  • cloudchaser676
  • Newbie
  • 2345 Views
  • 9 replies
  • 4 likes
  • 2345 Views
  • 9 replies
  • 4 likes

Superuser Contribution listening history missing

I am having an issue where my listening history not being present from a few days ago. I know for certain I listened to certain music that day which is not listed. More to the point I listened to a few songs from my discover weekly playlist that I ha...

  • Visitor
  • I am having an issue where my listening history not being present from a few days ago. I know for certain I listened to certain music that day which is not listed. More to the point I listened to a f...
  • JustSurviving
  • Newbie
  • 226 Views
  • 2 replies
  • 1 likes
  • 226 Views
  • 2 replies
  • 1 likes

Superuser Contribution Disliked and blocked artists keep showin up in Release Radar

PlanPremiumCountryIsrael DevicePixel 4 / Multiple desktopsOperating SystemAndroid 11 / Ubuntu 21.10 / Windows 10 My Question or IssueUnderstandably Release Radar doesn't always have the best songs and artists for me. But The issues is that I keep get...

  • Regular
  • Plan Premium Country Israel   Device Pixel 4 / Multiple desktops Operating System Android 11 / Ubuntu 21.10 / Windows 10   My Question or Issue Understandably Release Radar ...
  • i21ubt1l3nytbganjjgb
  • Casual Listener
  • 5405 Views
  • 28 replies
  • 15 likes
  • 5405 Views
  • 28 replies
  • 15 likes

General Complaint

For the love of god stop arbitrarily changing everything! I have used Spotify religiously for over ten years. First as a kid just using the free version and as a premium user since 2017. The UI changes in random, arbitrary ways at random intervals an...

  • Visitor
  • For the love of god stop arbitrarily changing everything!   I have used Spotify religiously for over ten years. First as a kid just using the free version and as a premium user since 2017. The...
  • 84 Views
  • 0 replies
  • 1 likes
  • 84 Views
  • 0 replies
  • 1 likes

Superuser Contribution Poor matches foreign songs on my release radar

My release radar has changed to be totally foreign songs even though I do not like any of the artists. It’s like someone else has created the list or I have been hacked as none of my liked artists are anything like the ones showing.

  • Visitor
  • My release radar has changed to be totally foreign songs even though I do not like any of the artists. It’s like someone else has created the list or I have been hacked as none of my liked artists ar...
  • Novy
  • Moderator
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes

Spotify, PLEASE. Let me repeat one song.

PlanPremium BasicCountrySouth KoreaDeviceSamsung Galaxy S25 UltraOperating SystemAndroid 15 My Question or Issue Spotify is basically a music player app, right? Then why won't you let me keep one song on repeat?Because, no matter what OS I use, iOS, ...

  • Casual Listener
  • Plan Premium Basic Country South Korea Device Samsung Galaxy S25 Ultra Operating System Android 15     My Question or Issue   Spotify is basically a music player app, right...
  • hanarim
  • Casual Listener
  • 202 Views
  • 2 replies
  • 0 likes
  • 202 Views
  • 2 replies
  • 0 likes

Solved!! Artist Discographies No Longer In Chronological Order

PlanPremiumCountryUSADeviceMultiple devicesOperating SystemWindows 11, Android 14 My Question or IssueUp until yesterday, when I go to an artist page and choose to see all releases, they would show in chronological order, which is perfect because I'm...

  • Newbie
  • Plan Premium Country USA Device Multiple devices Operating System Windows 11, Android 14   My Question or Issue Up until yesterday, when I go to an artist page and choose to see all re...
  • djlonboy
  • Casual Listener
  • 2591 Views
  • 11 replies
  • 9 likes
  • 2591 Views
  • 11 replies
  • 9 likes

When I try to add a new song to my playlist, it says it's already in there, but it isn't!

I'm a new user and have been using Spotify for a couple of weeks without any problem on my Samsung S8. For the past few days, I've been trying to add a couple of songs to my playlist and it says they're already there, but they aren't. Please help!

  • Visitor
  • I'm a new user and have been using Spotify for a couple of weeks without any problem on my Samsung S8.  For the past few days, I've been trying to add a couple of songs to my playlist and it say...
  • Lisachloe
  • Newbie
  • 2348 Views
  • 13 replies
  • 0 likes
  • 2348 Views
  • 13 replies
  • 0 likes

Superuser Contribution I did not get the new “create AI playlist” feature

I pay for Duo Premium in Australia. My partner got the new AI playlist feature. I didn’t. I even tried logging in using his Spotify app in his phone and I don’t get the feature using my account - he does when he uses his account. Is there a way for m...

  • Newbie
  • I pay for Duo Premium in Australia. My partner got the new AI playlist feature. I didn’t. I even tried logging in using his Spotify app in his phone and I don’t get the feature using my account - he ...
  • TmAvalanche
  • Visitor
  • 28538 Views
  • 17 replies
  • 6 likes
  • 28538 Views
  • 17 replies
  • 6 likes

I already have a spotify artist profile because of a song I uploaded before

I already have a spotify artist profile because of a song I uploaded before with a distributor, but now I just uploaded my song with a different distribution company and the company created another spotify account for me pls I would like to add the n...

  • Visitor
  • I already have a spotify artist profile because of a song I uploaded before with a distributor, but now I just uploaded my song with a different distribution company and the company created another s...
  • Bittencourt
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i make a playlist private on the web player ?

my issuefew weeks ago on chrome i started spotify the web playert. there i made a playlist which i made private. today im trying to make a playlist private because its showing me thats it public. id ont want it publicim using a windows laptop.on chro...

  • Visitor
  • my issue few weeks ago on chrome i started spotify the web playert. there i made a playlist which i made private. today im trying to make a playlist private because its showing me thats it public. i...
  • BNYTBwpDUAQWKt7B
  • Casual Listener
  • 26422 Views
  • 9 replies
  • 3 likes
  • 26422 Views
  • 9 replies
  • 3 likes

Superuser Contribution Liked albums don't get added to my 'liked songs' Spotify playlist.

PlanPremium (family)UK DeviceSamsung galaxy S20 FE, Macbook air 2019, PC etc.Operating SystemRunning most current software on all devices. My Question or IssueHi, When I like albums (press the 'save to your library' heart next to the download button)...

  • Newbie
  • Plan Premium (family) UK   Device Samsung galaxy S20 FE, Macbook air 2019, PC etc. Operating System Running most current software on all devices.   My Question or Issue Hi, &nbsp...
  • Carl1to
  • Visitor
  • 2063 Views
  • 5 replies
  • 1 likes
  • 2063 Views
  • 5 replies
  • 1 likes

Superuser Contribution Google Home stopped playing personalized playlists

PlanPremiumCountryUSA DeviceGoogle HomeOperating SystemGoogle Home My Question or IssueMy Google Home randomly stopped playing my personalized playlists. It had not been an issue before. I've looked around and cleared cache's both in Google and on Sp...

  • Visitor
  • Plan Premium Country USA   Device Google Home Operating System Google Home   My Question or Issue My Google Home randomly stopped playing my personalized playlists. It had not be...
  • Lmcphee
  • Visitor
  • 1264 Views
  • 2 replies
  • 4 likes
  • 1264 Views
  • 2 replies
  • 4 likes

Superuser Contribution WHY IS THE QUEUE LIMITED TO ONLY 50 (or 81) SONGS WHEN I HAVE 700+ IN MY PLAYLIST !!!!!

Why am I not allowed to enjoy my playlist in its entiretyYou ridiculous limit means that I am always listening to the same fifty songs : USELESS !!!!Your interface because of this limit is absolutely worthless and source of immense frustrationWhat is...

  • Music Fan
  • Why am I not allowed to enjoy my playlist in its entirety You ridiculous limit means that I am always listening to the same fifty songs : USELESS !!!! Your interface because of this limit is absolu...
  • ManLikeSam
  • Visitor
  • 30090 Views
  • 101 replies
  • 44 likes
  • 30090 Views
  • 101 replies
  • 44 likes

Songs missing from playlist

Premium Plan I have had a playlist for over 10 years that I add to continuously and when I went to access it now only shows 47 songs and the last song added is from 2012. There are hundreds of songs now missing from that playlist. Anyone know how to ...

  • Visitor
  • Premium Plan   I have had a playlist for over 10 years that I add to continuously and when I went to access it now only shows 47 songs and the last song added is from 2012.  There are hun...
  • Amayy
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes