Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
When I open Spotify on a 2nd device and connect it to the internet, Device 2 overwrites the playlist track order on Device 1. This makes no sense, as Device 1 was updated more recently and connected to the internet. Example ScenarioStep 1) Spotify Pl...
To be able to select certain artists/key words from songs to remove them from any playlists or albums played. for example after a painful break up, being able to block all love songs and certain artists in playlists that are only there because of you...
I've been downloading local files to my computer and syncing them to my mobile device for a while now and I know for a fact that I've done it right. Even two of my saved songs that I saved a while ago play perfectly fine on mobile. But after a while ...
Autoplay function has sropped working on windows software. I'm not hopeful for a solution from your end. Thank you.
Some time ago I added a playlist from Spotify "Have a Great Day!" to my library - https://open.spotify.com/playlist/37i9dQZF1DX7KNKjOK0o75?si=e43a966dd20e40a9 , a few days ago there appeared a problem, consisting in this playlist is not displayed cor...
PremiumUSA DeviceiPhone, MacbookOperating SystemiOS 14, Big Sur My Question or IssueIs there a way to import/transfer iTunes or local music files to Spotify? I have an extensive iTunes library that has sat collecting dust since switching to Spotify y...
The ability to choose two or more songs and create a spotify curated playlist out of it- i.e. I got stuck listening to American Pie by Don McLean and Time in a Bottle by Jim Croce and I really wanted to listen to music with similiar sounds and vibes ...
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueIn the starting page, there is one entry with recommended podcasts ("Folgen für dich" in German version). Currently, there is a recommendation which preview picture is re...
Hey guys, please, now the album art is so tiny, I think it is ridiculous. I'd like to have a large album art in full screen mode. Please, do something about it. Thanks
PlanPremiumCountryBrazilDeviceAcer Aspire 5, Moto G9 PlayOperating SystemWindows 10, Android 11My Question or IssueI'm having some trouble with the displaying of this playlist. I saved it but it doesn't appears on my PC sidebar, only in the library a...
Hi, I know it is a strange title but the situation is that I use Spotify in my office for a background music - easy listening, instrumental, ambiental, etc. And that is played 8-10 hour a day. Then in my free time, I listen to other, more lively musi...
PlanPremiumCountryUSADeviceDesktop ComputerOperating SystemWindows 10 A friend of mine put a link to a playlist she created in her newsletter she sends out to her readers, and I played it, but didn't care for it, so I removed it from my Library. Howe...
Until very recently it was easy to remove a song from a playlist. Tap the three dots and you could add the song to another playlist, or remove from this one. Now that “remove song from playlist” option is no longer listed. Was this a software update?...
PlanPremiumCountryBelgiumDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueThe new beta version of blend playlists doesn't shuffle !Just wanted to make you know.
I should start by saying I love everything about Spotify. Well, almost. Last year's top songs list was dead-on accurate. This year's is so far off that I think something went awry with Spotify's algorithm. I can give many, many examples of songs on t...
I’ve been a Spotify premium subscriber for three years and never had a single issue. Recently (in the last week) I’ve been unable to like songs. I’ve attached what my issue looks like on my end. I’d really like to have this issue solved without a fre...
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am new to Spotify and have a specific problem that I can't see how to solve.When I choose a play...
Hey guysI can't seem to edit my playlist (All of them)I can move tracks down, using the # symbol down to the left, but i can't move them UP, using the # symbol up to the left. I can only move songs up as far as the screen goes, Then track just stuck ...
PlanPremiumCountryNetherlandsDevice(iPhone 11)Operating System(iOS 15) My Question or Issuekeeps deleting my playlist and I don't know why. They keep saying it has to do with the terms and conditions but I don't see in the terms and conditions what I...
I believe we should be able to delete our old playlists that we don’t use/need. Personally me I have been sharing my spotify account with a friend and they do not share the account with me anymore and all of their playlists still remained on my accou...