Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 239006 Views
  • 77 replies
  • 83 likes
  • 239006 Views
  • 77 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • pmartinslima
  • Newbie
  • 95209 Views
  • 199 replies
  • 42 likes
  • 95209 Views
  • 199 replies
  • 42 likes

Superuser Contribution Spotify created a blend with me and an artist Ive never listened to

PlanPremiumFound a blend playlist between me and BTS which I didn't create it and when I click on leave blend it says "Something went wrong. Please try again" I have logged in and out, updated the app and tried a different device and still no luck. I...

  • Regular
  • Plan Premium Found a blend playlist between me and BTS which I didn't create it and when I click on leave blend it says "Something went wrong. Please try again"  I have logged in and ou...
  • Candyhh
  • Visitor
  • 4625 Views
  • 22 replies
  • 0 likes
  • Blend
  • 4625 Views
  • 22 replies
  • 0 likes

Remove "Liked Songs" and "Your Episodes"

On both mobile app and now desktop app, I can't avoid the "Liked Songs" playlist and "Your Episodes" playlist being at the top (after my pinned playlists). It is frustrating as I don't use either. Even doing my custom order won't remove them from bei...

Screenshot 2023-05-14 at 13.57.56.png
  • Newbie
  • On both mobile app and now desktop app, I can't avoid the "Liked Songs" playlist and "Your Episodes" playlist being at the top (after my pinned playlists). It is frustrating as I don't use either. Ev...
  • petrolgirls
  • Newbie
  • 1227 Views
  • 3 replies
  • 3 likes
  • 1227 Views
  • 3 replies
  • 3 likes

Superuser Contribution Lieder in geteilte Playlist hinzufügen

Bevor ich meinen Spotify-Account wechselte, habe ich mir noch alle Playlists geteilt,so dass ich sie im neuen Account wieder hören kann.Nun möchte ich zu diesen Playlists Lieder hinzufügen.Leider geht dies nicht, da diese Playlists ja geteilt wurden ...

  • Visitor
  • Bevor ich meinen Spotify-Account wechselte, habe ich mir noch alle Playlists geteilt, so dass ich sie im neuen Account wieder hören kann. Nun möchte ich zu diesen Playlists Lieder hinzufügen. Leid...
  • Mykka
  • Visitor
  • 3108 Views
  • 4 replies
  • 0 likes
  • 3108 Views
  • 4 replies
  • 0 likes

Superuser Contribution Search Function No Longer Working as Effectively

PlanPremiumCountryUSADeviceTested on Windows Desktop version and Android app My Question or IssueI have noticed that some change to the search function has caused it to stop finding results as effectively as it did. I think the change would have been...

  • Casual Listener
  • Plan Premium Country USA Device Tested on Windows Desktop version and Android app   My Question or Issue I have noticed that some change to the search function has caused it to stop find...
  • icelbi
  • Casual Listener
  • 819 Views
  • 10 replies
  • 3 likes
  • 819 Views
  • 10 replies
  • 3 likes

Superuser Contribution Removing profile picture next to song after removing songs from collaborative playlist

Title is pretty self explanatory. I removed collaborative off my playlist and I still see my profile picture next to every song on my playlist. I don’t really like how it looks, and is it possible to remove it from every song?PlanPremiumCountryUSADev...

  • Newbie
  • Title is pretty self explanatory. I removed collaborative off my playlist and I still see my profile picture next to every song on my playlist. I don’t really like how it looks, and is it possible to...
  • Joan
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make each daylist downloadable

Hi Spotify developers could you please make each daylist playlist available to be downloaded? Such as how you can look up the radio for a song and save it as a playlist. It would be soo cool to have that as a feature for daylists too. I think it’s a ...

  • Visitor
  • Hi Spotify developers could you please make each daylist playlist available to be downloaded? Such as how you can look up the radio for a song and save it as a playlist. It would be soo cool to have ...
  • connor-heyburn
  • Casual Listener
  • 1527 Views
  • 5 replies
  • 1 likes
  • 1527 Views
  • 5 replies
  • 1 likes

Shuffled playlist randomly restarts.

PlanPremiumCountryU.S DevicePixel 8 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueQuite frequently, I will start listening to my liked songs playlist on shuffle but after about 10 songs, or if I pause for a phone call...

  • Regular
  •   Plan Premium Country U.S  Device Pixel 8 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Quite frequently, I will start listening ...
  • 21 Views
  • 0 replies
  • 0 likes
  • 21 Views
  • 0 replies
  • 0 likes

Solved!! Can you link two tracks to always play consecutively in a playlist in shuffle mode?

Plan PremiumCountryUSADeviceiPhone 12Operating SystemiOS 11 Can you link two tracks to always play consecutively in shuffle mode? I see this question has been asked but looks like most the responses are a few years old and maybe the technology has ch...

  • Casual Listener
  • Plan  Premium Country USA Device iPhone 12 Operating System iOS 11   Can you link two tracks to always play consecutively in shuffle mode?  I see this question has been asked ...
  • sujirokimimame
  • Newbie
  • 14902 Views
  • 8 replies
  • 13 likes
  • 14902 Views
  • 8 replies
  • 13 likes

Can't play full album or playlist

Hi, I am on a Premium plan and for some days now Spotify has not been playing full albums or playlists. The issue started on my iPhone and got fixed once I uninstalled the Spotify app and downloaded it again. But it keeps doing it on my Macbook Air (...

  • Newbie
  • Hi,   I am on a Premium plan and for some days now Spotify has not been playing full albums or playlists. The issue started on my iPhone and got fixed once I uninstalled the Spotify app and do...
  • Luan
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duplicate songs on playlist

Because of a new update, I can’t add the same songs twice or more on a playlist. Anyone know if there’s another way?

  • Casual Listener
  • Because of a new update, I can’t add the same songs twice or more on a playlist. Anyone know if there’s another way?
  • Bleeblah
  • Regular
  • 64310 Views
  • 62 replies
  • 9 likes
  • 64310 Views
  • 62 replies
  • 9 likes

Solved!!Superuser Contribution Websites to check stats: Inaccurate stats

Plan Premium Country Poland Device iPhone 11 Pro Operating System iOS 16 My Question or Issue Anytime I use a website that uses Spotify data to show my top listened tracks of 4 last weeks, 6 months or of all time, I find the data inaccurate. The prob...

  • Newbie
  • Plan Premium Country Poland Device iPhone 11 Pro Operating System iOS 16   My Question or Issue Anytime I use a website that uses Spotify data to show my top listened tracks ...
  • Sonik
  • Casual Listener
  • 12947 Views
  • 3 replies
  • 0 likes
  • 12947 Views
  • 3 replies
  • 0 likes

"Liked songs" got completely reset/re-added

PlanFreeDevicePCOperating SystemWindows 10 My Question or IssueI was trying to copy my Liked Songs into a new playlist so that I could share it (by selecting the first song, then shift-selecting the last one -> add to playlist). I am not sure what we...

  • Visitor
  • Plan Free Device PC Operating System Windows 10   My Question or Issue I was trying to copy my Liked Songs into a new playlist so that I could share it (by selecting the first song, then...
  • TRAPSTA
  • Casual Listener
  • 525 Views
  • 4 replies
  • 1 likes
  • 525 Views
  • 4 replies
  • 1 likes

Superuser Contribution Search bar for add to playlist not working

PlanPremiumCountryUsaDeviceIPhone 14 Pro MaxOperating SystemIos 18 My Question or IssueThe regular search bar works fine and I can add songs to my playlist if I press the 3 dots next to songs or the plus button on the songs page, but when I go to my ...

  • Visitor
  •   Plan Premium Country Usa Device IPhone 14 Pro Max Operating System Ios 18   My Question or Issue The regular search bar works fine and I can add songs to my playlist if I press...
  • OscarDC
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Request to Restore Spotify Wrapped 2024

PlanPremiumCountryCzech republicDeviceiPhone 15 Pro MaxOperating SystemiOS 18.2 My Question or IssueHello,I accidentally clicked on the "Not Interested" button for the Spotify Wrapped 2024 offer without knowing what it was. As a result, I missed the ...

  • Casual Listener
  • Plan Premium Country Czech republic Device iPhone 15 Pro Max Operating System iOS 18.2   My Question or Issue Hello, I accidentally clicked on the "Not Interested" button for the Spot...
  • d4naf
  • Casual Listener
  • 7731 Views
  • 4 replies
  • 0 likes
  • wrapped
  • 7731 Views
  • 4 replies
  • 0 likes

RE: I Dislike the New Update

I'm writing to express my dislike of the new update. The artists that I saved in my library as following is now listed in recently played as liked songs & not the names of the artists that are played. I prefer keeping track of the songs that I play b...

  • Regular
  • I'm writing to express my dislike of the new update. The artists that I saved in my library as following is now listed in recently played as liked songs & not the names of the artists that are pl...
  • 87 Views
  • 0 replies
  • 0 likes
  • 87 Views
  • 0 replies
  • 0 likes

Superuser Contribution not getting notification of songs already in playlist

All of a sudden Spotify is not telling me when songs are already in a playlist. I used to get a pop up when trying to add a song already in a play list but now it just adds them. Any ideas? This is happening on my andriod app and on desktop windows.

  • Visitor
  • All of a sudden Spotify is not telling me when songs are already in a playlist. I used to get a pop up when trying to add a song already in a play list but now it just adds them. Any ideas? This is h...
  • Yordan
  • Moderator
  • 290 Views
  • 3 replies
  • 0 likes
  • 290 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs in Playlists are addd to Favorite list automatically

Premium/Germany/Desktop Windows 11 Hi, I made a new playlist and copied over 100 songs from other playlist into it. Spotfy somehow added all these songs automatically to my favorite list. This didn't happen before.How ca I avoid this in the future? A...

  • Newbie
  • Premium/Germany/Desktop Windows 11   Hi, I made a new playlist and copied over 100 songs from other playlist into it. Spotfy somehow added all these songs automatically to my favorite list. Th...
  • Vasil
  • Moderator
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle no longer available

PlanPremiumCountryUnited StatesDeviceiPhone 13Operating SystemiOS 16.6 My Question or IssueThe Spotify app no longer allows me to shuffle any of my playlists from the playlist page. I have to start with the first song every single time and then go in...

  • Visitor
  •   Plan Premium Country United States Device iPhone 13 Operating System iOS 16.6   My Question or Issue The Spotify app no longer allows me to shuffle any of my playlists from the...
  • Mehhhz
  • Visitor
  • 147 Views
  • 2 replies
  • 1 likes
  • 147 Views
  • 2 replies
  • 1 likes

Superuser Contribution Auto harvester

I enjoy the "release radar" and "discover weekly" features. I "like" them all into little sets which I listen to while out exercising. Good tunes stay on the list. The others get "un-liked'. I usually cut off and start a new batch when the number of ...

  • Newbie
  • I enjoy the "release radar" and "discover weekly" features. I "like" them all into little sets which I listen to while out exercising. Good tunes stay on the list. The others get "un-liked'. I usuall...
  • Eni
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes