Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
PlanPremiumCountryJapan (Originally Sweden)DeviceAll of the aboveOperating SystemAll of the above Hi, I'm trying to use the concert playlist feature to see concerts outside of Japan but spotify seems unable to find anything whatsoever.I've tried Andr...
PlanPremiumCountryUSADeviceiPhone 12/MacOperating SystemiOS and Mac OS My Question or IssueHas anyone been able to put together a long playlist that actually shuffles the songs? I have a playlist with 1200 songs and every time I hit "Shuffle Play" it...
Clicking the cover + artist name = artist overview without currently playing song.Clicking the song name = album list without currently playing song. I'm on windows.Moved to Deezer because of spotify's big middlefinger towards UI/UX but am forced bac...
PlanPremiumCountryUSADevicePC desktop appOperating SystemWindows 10 My Question or IssueI want to clear out all of my liked songs (>45000), however I am not able to select all of them for easy removal in the desktop app using Ctrl-A as decribed. Can ...
Request: Avoid restarting songs when goal is to simply change the "next songs". Currently, if I want to switch from Release Radar to the Album or perhaps Liked Songs Playlist to Song Radio, I have to restart the song. How it would work: If you click ...
Whenever I upload an MP3 to spotify and put it into a playlist it seems to work just fine, but only for a few weeks. Inevitably the mp3 greys out from my playlists, refuses to play regularly unless I select it myself, then inevitably stops being avai...
Sir/Mam, Can we get to see number of songs in each of our playlists? It would be really helpful if we are able to see the song count in our playlists. Thankyou.
I believe previously we had a "find in playlist" option for created playlists but now we only have it for our liked songs playlist. It would be nice to find songs by an artist that I haven't liked but instead added to a specific playlist.
Sometimes I want to hear a whole Album from local files.This time I need to click on every file and add it to Waiting List.The Idea is a context-menu-entry like 'Send the whole Album to Waiting List' .Other Idea can be a multi selection.
PlanPremiumCountryUSADeviceLaptop, iPhone SE (2020)Operating SystemWindows 11, iOS 15.1My Question or IssueI have noticed some songs are doubleadding themselves. When I see them in my radio and I see that they are unliked, I think that I accidentally...
PlanPremiumCountryUSADeviceWindows 10 Playing songs earlier today fine. Now every song is grey and will not play. Checked my account, everything paid up. Open to any suggestions Thanks
I have a lot of local files on spotify and I organize them into playlists to imitate an album page. I want to make these playlists public and have a link for people to download the files. Can I link to an external site with the purpose of sharing loc...
Hello there, Although I really enjoy the Daily Mix feature from the beginning, but recently I realised that I can not create a playlist form them anymore. As far as I understand if I like/save (not sure about the meaning of the heart icon) the mix wi...
PlanPremiumCountryCanadaDeviceSamsung Galaxy & Microsoft Laptop My Question or Issue I made a topic months back about this same issue and tried all the solutions provided for zero results, so I gave up then. Now I am deciding to give it another shot ...
Solved, for whatever reason signing in on a new device seems to have deactivated the option to allow explicit content in settings
One of two significant advantages Napster's desktop AND mobile apps have over Spotify is the ability to organize playlists Alphabetically and by Date Last Saved. Why doesn't Spotify do this?
PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Recently Spotify started putting recs WITHIN my carefully curated playlists, not merely at the bottom of those l...
PlanPremiumCountryUSADeviceHP Envy x360Operating SystemWindows 11 Home My Question or IssueI just got a new laptop and I'm having issues finding the local files option. On my old laptop I could find them using the instructions in the faq, but the app...
Plan: PremiumCountry: UKDevice: PCOperating System: Windows 10 My Question or Issue:Noticed that the download button is been like this for god knows how long.Not only that, but it is showing this circle thing next to my liked songs. Idk why this is h...
PlanPremiumCountryUSDeviceXbox Series X/Windows 10 My Question or IssueI have some locally saved songs on my Windows 10 desktop that I want to play on Xbox. I was able to transfer them to my android using the method where you can transfer files as lo...