Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • ssurak
  • Casual Listener
  • 201376 Views
  • 71 replies
  • 73 likes
  • 201376 Views
  • 71 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Gig Goer
  • 69213 Views
  • 107 replies
  • 40 likes
  • 69213 Views
  • 107 replies
  • 40 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Not applicable
  • 146430 Views
  • 66 replies
  • 49 likes
  • Connect
    JAM
  • 146430 Views
  • 66 replies
  • 49 likes

Superuser Contribution [Web Player][Playlists] Private Playlists

Can you please bring back the option to have a totally private playlist. I understand that I can remove playlists from my profile but it's not clear whether someone could still find that playlist if they search the name. A lot of people use Spotify a...

  • Newbie
  • Can you please bring back the option to have a totally private playlist. I understand that I can remove playlists from my profile but it's not clear whether someone could still find that playlist if ...
  • Xenia
  • Moderator
  • 520 Views
  • 1 replies
  • 1 likes
  • Playlists
    Web Player
  • 520 Views
  • 1 replies
  • 1 likes

Superuser Contribution Duo mix missing on mobile

PlanDuoCountryUkraineDeviceSamsung Galaxy A72Operating SystemAndroid 11 My Question or IssueI can't find Duo mix in mixes/made for you/anywhere on the homepage. It appears on Android TV and if I add it to liked, I can play it on my phone but only fro...

  • Newbie
  • Plan Duo Country Ukraine Device Samsung Galaxy A72 Operating System Android 11   My Question or Issue I can't find Duo mix in mixes/made for you/anywhere on the homepage. It appears on...
  • CarlosE
  • Moderator
  • 768 Views
  • 1 replies
  • 0 likes
  • Duo Mix Playlist
  • 768 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Is Spotify Blend simply tallying the most played songs of the year?

PlanPremiumCountryAustraliaDeviceiPhone 8Operating IOS 10 (or whatever the latest is) My Question or IssueIs Spotify Blend simply tallying the most played songs of the year? To provide more context, blend (although it updates daily) - still includes ...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 8 Operating  IOS 10 (or whatever the latest is)   My Question or Issue Is Spotify Blend simply tallying the most played songs of the y...
  • CarlosE
  • Moderator
  • 2519 Views
  • 3 replies
  • 1 likes
  • 2519 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Recently Played playlists on Home screen won't clear

My roommate used my Spotify account to play music through Alexa, not thinking about it being my account and thus affecting my Recently Played lists. I've cleared out the playlists, but they're still showing on my Home screen.I've listened to many oth...

  • Casual Listener
  • My roommate used my Spotify account to play music through Alexa, not thinking about it being my account and thus affecting my Recently Played lists. I've cleared out the playlists, but they're still ...
  • j8lmu9rdfm7v361qzbm5
  • Newbie
  • 2796 Views
  • 7 replies
  • 1 likes
  • 2796 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Opening Spotify on mobile wipes out "Your Episodes" playlist

PlanFreeCountryUnited StatesDeviceiPhone 7 and HP LaptopOperating SystemiOS 14.8 and Windows 8, respectively My Question or IssueYesterday after using the Spotify mobile app to listen to podcasts at work, I came home to find, on my desktop app, that ...

  • Casual Listener
  • Plan Free Country United States Device iPhone 7 and HP Laptop Operating System iOS 14.8 and Windows 8, respectively   My Question or Issue Yesterday after using the Spotify mobile app ...
  • TapiocaThieves
  • Casual Listener
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

Superuser Contribution Most/All of the songs in multiple playlists of mine does not play.

PlanPremiumCountryUnited States of America DeviceSamsung Galaxy Note 10+, PCOperating SystemAndroid, Windows My Question or Issue:My playlists won't play. The songs are available when it's searched one by one but in my playlist it does not work. The ...

  • Newbie
  • Plan Premium Country United States of America  Device Samsung Galaxy Note 10+, PC Operating System Android, Windows   My Question or Issue: My playlists won't play. The songs are ...
  • Ver
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Playlist Folders

There are many different moods i have associated with certain playlists, but they’re different kinds of songs, so therefore having a ‘folder’ type thing to sort playlists into would be very helpful. Unsorted playlists or songs has always been a pet p...

  • Visitor
  • There are many different moods i have associated with certain playlists, but they’re different kinds of songs, so therefore having a ‘folder’ type thing to sort playlists into would be very helpful. ...
  • Xenia
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Show Up and Can be Played, But Won't Download on Desktop

PlanPremiumCountryUnited States DeviceDesktopOperating SystemWindows 10 My Question or IssueLocal Files Show Up and Can be Played, But Won't Download A lot of questions on here ask something similar to what I'm asking, but aren't actually relevant to...

Screenshot (4).png
  • Newbie
  • Plan Premium Country United States   Device Desktop Operating System Windows 10   My Question or Issue Local Files Show Up and Can be Played, But Won't Download   A lot of...
  • Eni
  • Moderator
  • 906 Views
  • 1 replies
  • 0 likes
  • 906 Views
  • 1 replies
  • 0 likes

does spotify for two exist?

Hi listeners A friend tried to invite me in spotify "for two mix", but I could not accept the request because of an error. How can I accept the request? kind regards Endrit

  • Newbie
  • Hi listeners 🙂   A friend tried to invite me in spotify "for two mix", but I could not accept the request because of an error. How can I accept the request?   kind regards  ...
  • XPerryMental
  • Roadie
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Other] Recommending things I have never clicked on and are completely irrelevant, for months. Why?

I have a row across the top of my Home page, "Can I get more thrills". The images and the titles indicate these are targeted to women and contain highly sexual content. I am not a woman and I am not interested in **bleep** podcasts. I've never clicke...

  • Casual Listener
  • I have a row across the top of my Home page, "Can I get more thrills". The images and the titles indicate these are targeted to women and contain highly sexual content. I am not a woman and I am not ...
  • aaronjoxley
  • Casual Listener
  • 345 Views
  • 2 replies
  • 0 likes
  • Other
  • 345 Views
  • 2 replies
  • 0 likes

Solved!! After playing one song in a playlist, Spotify keeps switching to a different playlist

After Spotify plays one song in any of my playlists, it switches to one specific playlist. It doesn't matter if I play the first song or any other song in the original playlist, the next song it plays is always a random song in another playlist. It k...

  • Regular
  • After Spotify plays one song in any of my playlists, it switches to one specific playlist.   It doesn't matter if I play the first song or any other song in the original playlist, the next son...
  • OneByBoo
  • Roadie
  • 53481 Views
  • 3 replies
  • 1 likes
  • 53481 Views
  • 3 replies
  • 1 likes

Superuser Contribution why is "make playlist public/private" option gone

what does "remove from profile" even mean idk sure sounds more like deletion than anything else stop making this so complicated and stupid

  • Regular
  • what does "remove from profile" even mean idk sure sounds more like deletion than anything else   stop making this so complicated and stupid
  • Ver
  • Spotify Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I listen to the rest of a book?

I was listening to a book before I travelled for two weeks. I'm now back home and want to listen to the rest - only the chapters are all greyed out.How do I listen to the rest? PlanPremiumCountryIreland DeviceiMacOperating SystemOS High Sierra

  • Newbie
  • I was listening to a book before I travelled for two weeks. I'm now back home and want to listen to the rest - only the chapters are all greyed out. How do I listen to the rest?   Plan Premi...
  • Alex
  • Spotify Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] "Unavailable" song won't play from local to anywhere else but the PC it is stored on

PlanPremiumCountryRussia DeviceAn assortment of devices - PC, Macbook, a few iPhones, an iPad, Bose SoundTouch speakers.Operating SystemWindows 10, iOS 14.4 & 15, MacOSx 10.14 My Question or IssueI migrated from Apple Music a while ago, and had been ...

  • Casual Listener
  • Plan Premium Country Russia   Device An assortment of devices - PC, Macbook, a few iPhones, an iPad, Bose SoundTouch speakers. Operating System Windows 10, iOS 14.4 & 15, MacOSx 10.1...
  • Ver
  • Spotify Legend
  • 455 Views
  • 3 replies
  • 0 likes
  • 455 Views
  • 3 replies
  • 0 likes

Home Screen Customisation

I recently had the 6 playlists on my home screen replaced by "Recently Played" and I can only see 3 playlists now. What Im asking for is the ability to pin 6 playlists/songs/podcasts/albums of my choice to the home screen for quick and easy access to...

  • Regular
  • I recently had the 6 playlists on my home screen replaced by "Recently Played" and I can only see 3 playlists now. What Im asking for is the ability to pin 6 playlists/songs/podcasts/albums of my cho...
  • AdamDamon
  • Spotify Star
  • 2812 Views
  • 1 replies
  • 2 likes
  • 2812 Views
  • 1 replies
  • 2 likes

How to off your shows on start page

Hello everyone, could you tell me how you can customize the spotify start page. I do not like that I have a tab with your shows.PlanPremiumCountry Russia Device(Redmi note 7)Operating System(Android 11) My Question or Issue

  • Newbie
  • Hello everyone, could you tell me how you can customize the spotify start page. I do not like that I have a tab with your shows. Plan Premium Country Russia   Device (Redmi note 7) Opera...
  • AdamDamon
  • Spotify Star
  • 269 Views
  • 1 replies
  • 1 likes
  • 269 Views
  • 1 replies
  • 1 likes

Superuser Contribution Error técnico en Duo Mix

PlanPremium Duo CountryCosta Rica My Question or IssueHola. Comencé a pagar Premium Duo pero no aparece la lista de reproducción Duo Mix y, en la sección de Tu Duo Mix de mi cuenta, aparece este mensaje: "Se produjo un error técnico. Inténtalo de nue...

  • Visitor
  • Plan Premium Duo   Country Costa Rica   My Question or Issue Hola.   Comencé a pagar Premium Duo pero no aparece la lista de reproducción Duo Mix y, en la sección de Tu Duo Mi...
  • Daniel227
  • Music Fan
  • 2532 Views
  • 14 replies
  • 1 likes
  • Duo Mix
  • 2532 Views
  • 14 replies
  • 1 likes

Playlist suddenly empty

PlanPremiumCountryUK DeviceSamsung Galaxy S9 AND HP Elite Operating SystemAndroid 12 AND Windows 10 My Question or IssueI had a playlist that I made last year that is now suddenly empty on both my laptop and phone. I was listening to it just the othe...

  • Casual Listener
  • Plan Premium Country UK   Device Samsung Galaxy S9 AND HP Elite  Operating System Android 12 AND Windows 10   My Question or Issue I had a playlist that I made last year tha...
  • aralez
  • Casual Listener
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Select songs

To add a function in your app. If you add a new song to your playlist/album, the song will always appear at the bottom of the list. If you long press the number in your app and then place in your order eg move the number from the bottom of the list t...

  • Visitor
  • To add a function in your app. If you add a new song to your playlist/album, the song will always appear at the bottom of the list. If you long press the number in your app and then place in your ord...
  • CarlosE
  • Moderator
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes