Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • ssurak
  • Casual Listener
  • 201319 Views
  • 71 replies
  • 73 likes
  • 201319 Views
  • 71 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Gig Goer
  • 69057 Views
  • 107 replies
  • 40 likes
  • 69057 Views
  • 107 replies
  • 40 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Not applicable
  • 146409 Views
  • 66 replies
  • 49 likes
  • Connect
    JAM
  • 146409 Views
  • 66 replies
  • 49 likes

Superuser Contribution Has anyone been hacked on Spotify, i have alot of songs that play, that i did not put in my library?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot download or add anything plus won't play all songs on playlist when

Used to work perfectly. Have already reinstalled app several times just to wait hrs to download my playlists again,only to not have them work when requested.

  • Visitor
  • Used to work perfectly. Have already reinstalled app several times just to wait hrs to download my playlists again,only to not have them work when requested.
  • Ivelina
  • Moderator
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Impossible to add someone to a daily mixed playlist

HelloI share a daily mix with a friend and I would like to add a third person to ít.When I create the link to add a new member the link always returns an « expired Link » to that friend !! I do précise that I’m not talking about a collaborative playl...

  • Visitor
  • Hello I share a daily mix with a friend and I would like to add a third person to ít. When I create the link to add a new member the link always returns an « expired Link » to that friend !!  ...
  • Amayy
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! What is the Spotify URI for my Liked Songs?

I am trying to automate my Spotify app on Android. I am able to open playlists by passing the Spotify URI (spotify:playlist:{playlistId}) to the app. I want to do it with my Liked Songs/all songs from my library, but there is no Share button on Liked...

  • Regular
  • I am trying to automate my Spotify app on Android. I am able to open playlists by passing the Spotify URI (spotify:playlist:{playlistId}) to the app. I want to do it with my Liked Songs/all songs fro...
  • andiherzog
  • Casual Listener
  • 8766 Views
  • 4 replies
  • 3 likes
  • 8766 Views
  • 4 replies
  • 3 likes

How to customize order playlist? Is the option "custom order" gone?

PlanPremiumCountryUSADevicePhone and PCOperating SystemWindows My Question or IssueHow can I change the order of my songs on my playlist? I don't see the custom order option. I can select the song and but it won't move. I want to change the order of ...

  • Visitor
  • Plan Premium Country USA Device Phone and PC Operating System Windows   My Question or Issue How can I change the order of my songs on my playlist? I don't see the custom order option....
  • Bittencourt
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Always play latest episode?

PlanPremiumCountryUSA DeviceIphone 16Operating SystemiOS 18.1 My Question or IssueI’ve created a new library called NewsFlash. It has three podcasts: NPR News Now, WSJ Minute Briefing, and Tech Headlines. How do I configure it to always play the late...

  • Casual Listener
  • Plan Premium Country USA  Device Iphone 16 Operating System iOS 18.1   My Question or Issue I’ve created a new library called NewsFlash. It has three podcasts: NPR News Now, WSJ M...
  • EXPTA
  • Casual Listener
  • 168 Views
  • 2 replies
  • 0 likes
  • 168 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Create AI Playlist does not show up

PlanPremium StudentCountryUKDeviceSamsung Galaxy Operating SystemAndroidMy Question or IssueI have not been able to use the create AI playlist feature despite having a premium plan and living in the UK. Is this feature not available for student premi...

  • Casual Listener
  • Plan Premium Student Country UK Device Samsung Galaxy  Operating System Android My Question or Issue I have not been able to use the create AI playlist feature despite having a premium ...
  • Not applicable
  • 5252 Views
  • 5 replies
  • 0 likes
  • 5252 Views
  • 5 replies
  • 0 likes

Superuser Contribution Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listen...
  • ssurak
  • Casual Listener
  • 201319 Views
  • 71 replies
  • 73 likes
  • 201319 Views
  • 71 replies
  • 73 likes

Superuser Contribution Too frequent ads

I have been receiving the problem of too frequent ads of spotify premium and random singers and bands, which do not provide 30min ad free music. Seldom do I see the advertisement with 30min ad free music. Such disrupts the user experience on using sp...

  • Visitor
  • I have been receiving the problem of too frequent ads of spotify premium and random singers and bands, which do not provide 30min ad free music. Seldom do I see the advertisement with 30min...
  • megcar
  • Visitor
  • 4121 Views
  • 16 replies
  • 2 likes
  • 4121 Views
  • 16 replies
  • 2 likes

How can recover playlists older than 90 days?

I really would like to recover playlists older than 90 days. Only two or three months older. The ones I deleted are very valuable. I did not know at the time that they could be recovered and would have sooner had I known. Please I need help, as I wou...

  • Visitor
  • I really would like to recover playlists older than 90 days. Only two or three months older. The ones I deleted are very valuable. I did not know at the time that they could be recovered and would ha...
  • AdamDamon
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Solved!! Spotify no longer recognizing Local Files

Plan: Premium, 11-year paying customer Country: United States DeviceDesktop iMac Operating SystemiOS Sequoia 15.1 My Question or IssueAbout a month ago, I noticed that my local music files on my desktop were no longer being recognized in Spotify's "L...

  • Casual Listener
  • Plan:   Premium, 11-year paying customer   Country:   United States   Device Desktop iMac   Operating System iOS Sequoia 15.1   My Question or Issue About a...
  • megs88
  • Casual Listener
  • 86 Views
  • 1 replies
  • 0 likes
  • 86 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Radio is being removed from the context menu

In March 2023, we're removing the Playlist Radio option from the playlist context menu. We'd like to hear your thoughts and feedback about this change in the comments. FAQ Are we removing the whole radio feature? No, we are only removing Playlist Rad...

Captura 1.PNG Captura 2.PNG
  • Moderator
  • Moderator
  • In March 2023, we're removing the Playlist Radio option from the playlist context menu. We'd like to hear your thoughts and feedback about this change in the comments.    &n...
  • jkail
  • Regular
  • 153290 Views
  • 1079 replies
  • 43 likes
  • 153290 Views
  • 1079 replies
  • 43 likes

Solved!! Shuffle Multiple Playlists?

Would love to see a feature where multiple playlists could be shuffled together for a longer-play mix. Please?

  • Casual Listener
  • Would love to see a feature where multiple playlists could be shuffled together for a longer-play mix. Please?
  • kk86
  • Gig Goer
  • 36274 Views
  • 62 replies
  • 70 likes
  • Playlists
    shuffle
  • 36274 Views
  • 62 replies
  • 70 likes

Two Serious Problems with Spotify

I have created a collection of 225 playlists that are intended to be a sampler of the history of music.(If you happen to be interested in these playlists, you can find an explanation of my collection, andlinks to all of my playlists here: Moondog Rad...

  • Gig Goer
  • I have created a collection of 225 playlists that are intended to be a sampler of the history of music. (If you happen to be interested in these playlists, you can find an explanation of my collecti...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

It won't let me add more than 50 songs to my playlist

If anyone can help me, I would greatly appreciate it. I'm on a shared Spotify account and it doesn't let us add more than 50 songs, because otherwise the older ones start disappearing as soon as we add new ones. Does anyone know how I solve it?

  • Visitor
  • If anyone can help me, I would greatly appreciate it. I'm on a shared Spotify account and it doesn't let us add more than 50 songs, because otherwise the older ones start disappearing as soon as we a...
  • Amayy
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps playing same artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Discoghost
  • Visitor
  • 9624 Views
  • 6 replies
  • 1 likes
  • 9624 Views
  • 6 replies
  • 1 likes

Superuser Contribution Recommended songs broken/not refreshing

PlanPremium CountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueThe recommended songs at the bottom of my main playlist never change or update. Upon hitting refresh the whole UI breaks, duplicating the songs already in the ...

ZeppelinGames_0-1655120899300.png
  • Regular
  • Plan Premium   Country Australia Device Desktop PC Operating System Windows 10   My Question or Issue The recommended songs at the bottom of my main playlist never change or ...
  • MPVB85
  • Newbie
  • 16054 Views
  • 48 replies
  • 1 likes
  • 16054 Views
  • 48 replies
  • 1 likes

Superuser Contribution explicit content not showing

PlanPremium FamilyCountryPoland My Question or IssueMy brother, as a joke, turned off the explicit content on my account. He turned it back on almost a month ago (on the 8th of August), but I still don't have access to explicit content. How to fix it...

  • Visitor
  •   Plan Premium Family Country Poland   My Question or Issue My brother, as a joke, turned off the explicit content on my account. He turned it back on almost a month ago (on the 8th ...
  • Ivelina
  • Moderator
  • 369 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 369 Views
  • 3 replies
  • 0 likes

Superuser Contribution New podcast episodes still get downloaded with automatic downloads disabled

PlanPremiumCountry DeviceiPhone, Mac, across all devicesOperating System/ My Question or Issue I follow a few podcasts which will be downloaded automatically when new episodes get released. Everything is fine with that. However I don't listen to one ...

  • Regular
  • Plan Premium Country   Device iPhone, Mac, across all devices Operating System /   My Question or Issue   I follow a few podcasts which will be downloaded automatically when...
  • Dessi
  • Moderator
  • 314 Views
  • 9 replies
  • 0 likes
  • 314 Views
  • 9 replies
  • 0 likes