Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Android

Labels

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • raiccheese
  • Newbie
  • 246718 Views
  • 82 replies
  • 87 likes
  • 246718 Views
  • 82 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Nunesg
  • Regular
  • 104748 Views
  • 223 replies
  • 43 likes
  • 104748 Views
  • 223 replies
  • 43 likes

Superuser Contribution Offline backup disappeared, cached songs appearing grey

Plan Premiun Country UK Device iPhone 11 Operating System iOS 18 My Question or Issue Maybe 3 weeks ago my offline backup disappeared without a trace, and now my cached songs are appearing greyed out, and only will play if they are queued before I go...

  • Regular
  • Plan Premiun Country UK Device iPhone 11 Operating System iOS 18 My Question or Issue Maybe 3 weeks ago my offline backup disappeared without a trace, and now my cached songs are ...
  • DE55
  • Regular
  • 1026 Views
  • 21 replies
  • 1 likes
  • Android
    iOS
  • 1026 Views
  • 21 replies
  • 1 likes

Solved!!Superuser Contribution 'On Repeat' Playlist Update Frequency and Order

There's this playlist designed for users called 'On Repeat'. I want to know two things: How often does this playlist update?Are the songs ordered by rank? That is, the first song would be my most listened track in the past 4 weeks?

  • Gig Goer
  • There's this playlist designed for users called 'On Repeat'. I want to know two things:   How often does this playlist update? Are the songs ordered by rank? That is, the first song would be...
  • HES2025
  • Visitor
  • 45009 Views
  • 14 replies
  • 2 likes
  • Android
  • 45009 Views
  • 14 replies
  • 2 likes

Superuser Contribution [Android][Podcasts] Can't unfollow a podcast

I can't unfollow a podcast I'm following on mobile ver. I've checked help forums and it seems it's also not possible on desktop. I can view the podcast's list of episodes and select and play individual episodes, but no matter where I click I can't pu...

  • Newbie
  • I can't unfollow a podcast I'm following on mobile ver. I've checked help forums and it seems it's also not possible on desktop. I can view the podcast's list of episodes and select and play individu...
  • Not applicable
  • 3850 Views
  • 11 replies
  • 6 likes
  • Android
    Podcasts
  • 3850 Views
  • 11 replies
  • 6 likes

Superuser Contribution Local file sync to Android will duplicate files

PlanPremiumCountryUnited StatesDevice AnSamsung Galaxy S23Operating SystemAndroid 14App Version8.9.76.538 My Question or IssueI have several playlists that I've created on my PC with local files. When a file sync occurs to my Android phone, it seems ...

  • Newbie
  • Plan Premium Country United States Device An Samsung Galaxy S23 Operating System Android 14 App Version 8.9.76.538   My Question or Issue I have several playlists that I've created o...
  • Eni
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • Android
    file sync
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add local song to a playlist with 1000+ songs

Plan:Premium IndividualDevice: Windows 11 PCAndroidSpotify Version:Spotify for Windows (64 bit)1.2.32.997.g4c6498b6When trying to add a song from my local files spotify refuses to add it to a playlist I have with over 1.000+ songs and I have no idea ...

  • Newbie
  • Plan: Premium Individual Device:  Windows 11 PC Android Spotify Version: Spotify for Windows (64 bit) 1.2.32.997.g4c6498b6 When trying to add a song from my local files spotify r...
  • Toninalam
  • Casual Listener
  • 340 Views
  • 2 replies
  • 0 likes
  • add song
    Android
    bug
    PC
    playlist
    Windows
  • 340 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Playlist plays in reverse when sorted by date added.

PlanPremiumCountryUnited Kingdom DeviceOneplus 8 ProOperating SystemAndroid 11 My Question or IssueWhenever my personal playlist is sorted by date added and you start the playlist by selecting the songs at the top of the list, the queue plays the son...

  • Newbie
  • Plan Premium Country United Kingdom   Device Oneplus 8 Pro Operating System Android 11   My Question or Issue Whenever my personal playlist is sorted by date added and you s...
  • Ivelina
  • Moderator
  • 3437 Views
  • 6 replies
  • 4 likes
  • Android
    bug android
  • 3437 Views
  • 6 replies
  • 4 likes

Superuser Contribution Podcast "error" msg (unable to access), randomly can't play songs or add to liked list

PlanPremiumCountryCanada DeviceSamsung Galaxy S8+Operating SystemAndroid My Question or IssueFor the past 6+ months, I've noticed a number of issues that just keep getting worse. I have cleared caches, force stopped, and completely reinstalled spotif...

  • Casual Listener
  • Plan Premium Country Canada  Device Samsung Galaxy S8+ Operating System Android  My Question or Issue For the past 6+ months, I've noticed a number of issues that just keep g...
  • Elena
  • Moderator
  • 662 Views
  • 6 replies
  • 0 likes
  • Android
    liked songs
    My Liked Songs
    podcast
    Podcast Episides
    Samsung
  • 662 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution I can't add songs to playlists while Spotify is without Internet connection

My Question or IssueHow to replicate: Turn off Internet connection. Find a song and try adding it to a play list. The app throws an error "Sorry, something went wrong." when having selected a playlist and pressing OK. Pressing OK again gives the same...

  • Roadie
  • ...ony XZ2 Compact Operating System Android 10  
  • jonizc
  • Newbie
  • 842 Views
  • 3 replies
  • 0 likes
  • Add Items to Playlist
    Android
    Android 10
    No Internet
    no internet connection available
    playlist
  • 842 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files not playable across platforms

PlanPremiumCountryNetherlandsDeviceLaptop + Samsung S20FEOperating SystemWindows 10 + Android My Question or IssueHi, Up until a couple of weeks ago, Local files on my laptop, which I put in playlist were also playable on my phone. However, since yes...

  • Newbie
  • Plan Premium Country Netherlands Device Laptop + Samsung S20FE Operating System Windows 10 + Android   My Question or Issue Hi, Up until a couple of weeks ago, Local files on my l...
  • Gollek
  • Visitor
  • 539 Views
  • 3 replies
  • 0 likes
  • Android
    cross platform
    Desktop
    local files
  • 539 Views
  • 3 replies
  • 0 likes

Superuser Contribution Albums not grouped together when sorting by artist

PlanPremiumCountryUKDevicePCOperating SystemWindows 11 Pro My Question or IssueHey guys, I've noticed that when I sort my Liked Songs by artist, the albums are not grouped together. Has anyone else experienced this? It's really frustrating because I ...

  • Casual Listener
  • ...nstead (and then by the track). I should say it's also like this on my android phone.   Any help would be greatly appreciated!
  • Maria
  • Moderator
  • 713 Views
  • 5 replies
  • 4 likes
  • Android
    Help
    liked songs
    Organisation
    Windows
  • 713 Views
  • 5 replies
  • 4 likes

Superuser Contribution Stop downloads syncronising between (identical)(Android) devices

PlanPremiumCountryDenmarkDevices2 Sony XZ2 Compact phones running latest version of SpotifyOperating SystemAndroid 10My Question or IssueAs stated above I have two of the same phone. One I use as my phone and the other as my »mp3 player/ipod« (rememb...

  • Roadie
  • Plan Premium Country Denmark Devices 2 Sony XZ2 Compact phones running latest version of Spotify Operating System Android 10 My Question or Issue As stated above I have two of the same p...
  • ssssaaaa
  • Roadie
  • 344 Views
  • 2 replies
  • 0 likes
  • Android
    downloads
    identical devices
    identical phones
    multiple devices
  • 344 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Android][Playlists] Sort playlists in custom order on Android app

EDIT: Idea has become deprecated, requested feature still exists. See comment for details.Since I do not know how to close an idea without deleting it (and thus making the solution inaccessible to others with the same problem) I will leave it open fo...

  • Music Fan
  • ...o others with the same problem) I will leave it open for the mods to decide what to do with it.   The issue: Since the last update, the perviously available option to sort playlists on the Android...
  • milanstaf
  • Music Fan
  • 21370 Views
  • 18 replies
  • 8 likes
  • Android
    Playlists
  • 21370 Views
  • 18 replies
  • 8 likes

Superuser Contribution Unable to shuffle Liked Songs playlist on Android

PlanPremiumCountryCanadaDevice Samsung Galaxy S9 My Question or IssueSince a few days, I'm unable to shufflethe Liked songs playlist, I have a toast notification saying that I discovered a Premium feature, but I do have a premium account. I can shuff...

  • Casual Listener
  • Plan Premium Country Canada Device  Samsung Galaxy S9   My Question or Issue Since a few days, I'm unable to shufflethe Liked songs playlist, I have a toast notification saying that...
  • Lyubka
  • Moderator
  • 716 Views
  • 6 replies
  • 2 likes
  • Android
    shuffle
  • 716 Views
  • 6 replies
  • 2 likes

Superuser Contribution Nest Speaker - Wont play liked songs

PlanPremiumCountryUSADeviceSamsung S22 UltraOperating SystemAndroid 12 - up to date My Question or IssueIf I am playing my liked songs I can not transfer them to my Nest speakers. Spotify gets stuck connecting to the speaker. Only way I can get it ou...

  • Casual Listener
  • Plan Premium Country USA Device Samsung S22 Ultra Operating System Android 12 - up to date   My Question or Issue If I am playing my liked songs I can not transfer them to my Nest s...
  • Jeremy
  • Spotify Legend
  • 309 Views
  • 2 replies
  • 0 likes
  • Android
    cast
    liked songs
    Nest
    nest speaker
    s22
    s22u
    Samsung
  • 309 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloads wont load

When i get in my car and try to load my downloaded music it takes forever to load and i have to turn off both my wifi and cellular data for it to load.PlanPremiumCountryUSADeviceSamsung Galaxy S22 Ultra (Verizon)Operating SystemAndroid 12One UI 4.1

  • Casual Listener
  • ...alaxy S22 Ultra (Verizon) Operating System Android 12 One UI 4.1
  • McDusty69
  • Casual Listener
  • 499 Views
  • 4 replies
  • 1 likes
  • Android
    Cellular Data
    not loading
    wifi
  • 499 Views
  • 4 replies
  • 1 likes

Superuser Contribution [Android][Discover] Dislike Artist/Band

There should be a dislike button when you go to an artist/band so you can check it, and NEVER have to hear that artist in any playlist or suggested music ever again unless you uncheck it. PLEASE do this. I HATE System of a Down, but have to listen to...

  • Visitor
  • There should be a dislike button when you go to an artist/band so you can check it, and NEVER have to hear that artist in any playlist or suggested music ever again unless you uncheck it. PLEASE do t...
  • Dian
  • Spotify Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • Android
  • 311 Views
  • 1 replies
  • 0 likes

[Android][Playlists] Sorting

I'm using the android app and my laptop. On the computer version I can sort my Playlist freely. But I can't on my android version. And the same playlist on my phone isn't in the order I set on my laptop. I'm sure it has to do with the fact that you c...

  • Regular
  • I'm using the android app and my laptop. On the computer version I can sort my Playlist freely. But I can't on my android version. And the same playlist on my phone isn't in the order I set on my l...
  • Amayy
  • Spotify Star
  • 350 Views
  • 1 replies
  • 1 likes
  • Android
    Playlists
  • 350 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Playlists] Daily mix block list

I have an infant, ergo I play infant friendly music on occasion. That doesn't mean I want it popping into my daily mix while I'm on the commute.I'd like an option to never add to daily mix's or other suggested lists again.My alternative was to hit 'n...

  • Visitor
  • I have an infant, ergo I play infant friendly music on occasion.  That doesn't mean I want it popping into my daily mix while I'm on the commute. I'd like an option to never add to daily mix's...
  • MafeG
  • Spotify Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 386 Views
  • 1 replies
  • 0 likes

[Android][Radio] Song Radio - No longer a great way to discover new artists/music

When I click Song Radio for a track, it initially takes me to a playlist which has lots of songs of a similar genre by artists I haven't already come across - which is great! However, the playlist that I can see, and the Up Next playlist are two enti...

  • Newbie
  • When I click Song Radio for a track, it initially takes me to a playlist which has lots of songs of a similar genre by artists I haven't already come across - which is great! However, the playlist th...
  • 214 Views
  • 0 replies
  • 1 likes
  • Android
    Radio
  • 214 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Can't Find Podcasts

In my browse section, I can't find podcasts.Not on my Android app, my desktop app or the web.I even look for podcasts playlists and they look empty.Are there not podcasts in my region (Venezuela)? Or what is it that is happening?

  • Gig Goer
  • In my browse section, I can't find podcasts. Not on my Android app, my desktop app or the web. I even look for podcasts playlists and they look empty. Are there not podcasts in my region (V...
  • CarlosE
  • Moderator
  • 686 Views
  • 1 replies
  • 0 likes
  • Android
    Your Library
  • 686 Views
  • 1 replies
  • 0 likes