Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52507 Views
16 replies
36 likes

52507 Views
16 replies
36 likes

Solved!!Superuser Contribution Certain “local files” not downloading

After many attempts these past few days, i’ve finally given up. For some odd reason, only certain local files (as seen in the picture) download, while others do not. I have no idea why this is happening. Yes, the local files source is on and I tried ...

slimeman1118
Casual Listener
After many attempts these past few days, i’ve finally given up. For some odd reason, only certain local files (as seen in the picture) download, while others do not. I have no idea why this is happen...
2018-08-06 7:10:45 AM
2022-08-04 8:04:45 AM
Dian
Spotify Legend
6165 Views
11 replies
0 likes

6165 Views
11 replies
0 likes

Deleting my history music / podcast

PlanPremiumCountry: Netherlands DeviceIphone Xr Operating System(iOS 15 My Question or IssueHow can i delete my playing history?

Denthis1006-85
Newbie
Plan Premium Country: Netherlands Device Iphone Xr Operating System (iOS 15 My Question or Issue How can i delete my playing history?
2022-08-03 4:47:24 PM
2022-08-03 9:58:42 PM
BroklynBaby
Newbie
325 Views
1 replies
1 likes

325 Views
1 replies
1 likes

Superuser Contribution Some Playlists not synching to iOS

PlanPremiumCountryUKDeviceiPhone 7 and SE2022 My Question or IssueI create a playlist on the desktop in Windows. A playlist appears in the app on iOS. It has no artwork and when I open it there are no songs. Help appreciated, Thank you.

cfcmike
Regular
Plan Premium Country UK Device iPhone 7 and SE2022 My Question or Issue I create a playlist on the desktop in Windows. A playlist appears in the app on iOS. It has no artwork and when ...
2022-07-31 1:55:28 PM
2022-08-03 1:19:42 AM
AlejaR
Moderator
227 Views
3 replies
0 likes

227 Views
3 replies
0 likes

Superuser Contribution Album radio randomly starts playing midway through an album playing in order

PlanPremiumCountryCanadaDeviceiPhone XSOperating SystemiOS 15.5 My Question or IssueOccasionally while playing an album in order (from start to finish), the album’s radio will begin playing after the third or fourth song.

roskesoda
Newbie
Plan Premium Country Canada Device iPhone XS Operating System iOS 15.5 My Question or Issue Occasionally while playing an album in order (from start to finish), the album’s radio wil...
2022-06-13 8:44:32 PM
2022-08-02 11:34:04 PM
AlejaR
Moderator
707 Views
6 replies
1 likes

707 Views
6 replies
1 likes

Superuser Contribution Music slows down when put into noise cancellation

This just started after I got my AirPods Pro replaced. Ever time I put my AirPods Pro into noise cancellation mode or transparency mode it slows my music down for a couple seconds then speeds up for a couple seconds trying to play where it left off. ...

jackciarlo01
Regular
This just started after I got my AirPods Pro replaced. Ever time I put my AirPods Pro into noise cancellation mode or transparency mode it slows my music down for a couple seconds then speeds u...
2022-05-12 3:48:26 AM
2022-08-02 6:07:15 PM
AlejaR
Moderator
4292 Views
17 replies
3 likes

4292 Views
17 replies
3 likes

Superuser Contribution [iOS][Your Library] Stop pushing content down when downloading songs to device

Whenever I have a large number of songs downloading to my phone the top of the screen expands every time a new song begins to download. This causes all the content to move up and down, making it difficult to tap/select something on the screen accurat...

sp3vy
Newbie
Whenever I have a large number of songs downloading to my phone the top of the screen expands every time a new song begins to download. This causes all the content to move up and down,...
2022-08-01 5:01:39 PM
2022-08-02 6:03:50 PM
OscarDC
Moderator
232 Views
1 replies
0 likes
iOS
Your Library

232 Views
1 replies
0 likes

Superuser Contribution When i switch apps, music stops temporarily, as if buffering.

I'm on an iPhone seven, premium account. Everytime i switch apps or turn off my phone, the music stops for almost a full second, then plays again as if it's buffering. I'm thinking it has something to do with me playing at very high quality but i'm n...

Arifjustarif
Casual Listener
I'm on an iPhone seven, premium account. Everytime i switch apps or turn off my phone, the music stops for almost a full second, then plays again as if it's buffering. I'm thinking it has something t...
2020-04-17 2:38:51 PM
2022-08-02 11:20:04 AM
jewmaz
Casual Listener
4264 Views
13 replies
3 likes

4264 Views
13 replies
3 likes

Superuser Contribution Podcast not playing on Apple TV

Hello team,For quite some time now, it’s been very difficult to listen to podcast on Apple TV. Have you aware of the issue? I am running TV OS 15.6 and Spotify 2.197.I first though the issue appeared when playing using Spotify Connect to my Apple TV,...

yoonnel
Composer
Hello team, For quite some time now, it’s been very difficult to listen to podcast on Apple TV. Have you aware of the issue? I am running TV OS 15.6 and Spotify 2.197. I first thoug...
2022-07-30 5:01:07 PM
2022-08-02 1:21:59 AM
AlejaR
Moderator
1420 Views
4 replies
0 likes
apple TV
podcast

1420 Views
4 replies
0 likes

Superuser Contribution Questions regarding the mobile app - iPhone 7

1. is there a way to shuffle only the songs of a single artist/band from one of my playlists while on the mobile app? or is this only possible on a computer? on a computer, you can type in an artist/band in the search bar of a playlist and shuffle th...

12147373575
Casual Listener
1. is there a way to shuffle only the songs of a single artist/band from one of my playlists while on the mobile app? or is this only possible on a computer? on a computer, you can type in an artist/...
2022-07-31 2:11:02 AM
2022-08-01 10:35:51 AM
Dian
Spotify Legend
198 Views
1 replies
0 likes

198 Views
1 replies
0 likes

Superuser Contribution How do I add songs to the main library? and how to shuffle all songs?

It's really annoying to add each song to a playlist. How can I just add it? There's a download on top of albums but it will download all songs and I need only one. There's no plus sign next to each songs like Apple Music, that would've saved a lot of...

Mo18
Visitor
It's really annoying to add each song to a playlist. How can I just add it? There's a download on top of albums but it will download all songs and I need only one. There's no plus sign next to each s...
2019-08-26 11:34:25 PM
2022-08-01 7:54:36 AM
Dian
Spotify Legend
15208 Views
6 replies
0 likes

15208 Views
6 replies
0 likes

Solved!! spotify plays songs even when its closed.

Sometimes I go to readjust my AirPods which activates the touch button on it. This would be okay and not a problem but it is because Spotify keeps playing the songs as if I'm on the app. The touch button means play/stop so it plays the songs, but I d...

otto007
Casual Listener
Sometimes I go to readjust my AirPods which activates the touch button on it. This would be okay and not a problem but it is because Spotify keeps playing the songs as if I'm on the app. The touch bu...
2022-06-29 12:27:18 AM
2022-07-31 11:49:12 PM
Loxer
Community Legend
6700 Views
3 replies
0 likes

6700 Views
3 replies
0 likes

Why aren't downloaded albums playable on poor WIFI/4G networks?

PlanPremiumCountryUK DeviceiPhone XROperating SystemiOS 15.5 My Question or IssueI work on an offshore oil rig far from any cellular network so rely on WiFi only. The internet isn't the greatest for all onboard to start with but I can't understand wh...

Dogegg1280
Newbie
Plan Premium Country UK Device iPhone XR Operating System iOS 15.5 My Question or Issue I work on an offshore oil rig far from any cellular network so rely on WiFi only. The ...
2022-07-02 1:08:09 PM
2022-07-31 11:30:28 PM
Loxer
Community Legend
200 Views
1 replies
0 likes

200 Views
1 replies
0 likes

Superuser Contribution TouchTunes cannot connect to Spotify (error page)

When trying to connect Spotify with my TouchTunes app account, the Spotify website comes up with an error page and is then stuck on it. I’ve tried connecting/logging in to Spotify both via email and through Facebook but I’m taken to the same error pa...

colinrei
Casual Listener
When trying to connect Spotify with my TouchTunes app account, the Spotify website comes up with an error page and is then stuck on it. I’ve tried connecting/logging in to Spotify both via e...
2022-02-14 3:43:22 PM
2022-07-31 6:30:07 PM
rocco165
Visitor
5736 Views
16 replies
2 likes

5736 Views
16 replies
2 likes

Superuser Contribution liked songs not playing

PlanPremiumCountryUnited Kingdom DeviceiPhone 8 Operating Systemios 14 My Question or Issuei have 10 000 + songs in my “liked songs” and i can not play them directly / even use shuffle play. i’m not sure why, maybe cause my library is too large? idk ...

s_6i71j-30vsh
Newbie
Plan Premium Country United Kingdom Device iPhone 8 Operating System ios 14 My Question or Issue i have 10 000 + songs in my “liked songs” and i can not play them...
2021-04-14 10:57:14 PM
2022-07-31 5:55:34 PM
Eni
Moderator
14470 Views
14 replies
0 likes

14470 Views
14 replies
0 likes

Superuser Contribution CANVAS MENU WON'T SHOW ON MY IPOHNE

PlanPremiumCountryIndonesiaDeviceIphone XOperating SystemiOS 15.6 My Question or Issuemy canvas menu won't show on my Spotify account please check i already link my Spotify account with my Spotify artist.

DreWhite
Newbie
Plan Premium Country Indonesia Device Iphone X Operating System iOS 15.6 My Question or Issue my canvas menu won't show on my Spotify account please check i already link my Spotify a...
2022-07-30 2:54:47 PM
2022-07-31 4:06:30 PM
Alex
Spotify Legend
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Superuser Contribution Spotify for old phone

I am looking to buy an old iPhone. Which iPhone is the oldest I can buy, and still be able to get a functioning spotify-app? It is okay if I don't get to download the newest version - i just need a functioning one. Will an iPhone 6 be okay?

IdaLuise
Visitor
I am looking to buy an old iPhone. Which iPhone is the oldest I can buy, and still be able to get a functioning spotify-app? It is okay if I don't get to download the newest version - i just need a f...
2022-07-29 4:17:42 PM
2022-07-30 4:30:27 PM
Dian
Spotify Legend
637 Views
1 replies
0 likes

637 Views
1 replies
0 likes

Superuser Contribution Hearing music while playing game from AppStore

Hey guys, I'd like to hear Music on my iPhone 6 while playing a game from the App Store. Unfortunately Spotify stops automatically as my phone (obviously) tries to play the sound of the game. Restarting my iPhone and just turning off the sound ingame...

kevTSV
Newbie
Hey guys, I'd like to hear Music on my iPhone 6 while playing a game from the App Store. Unfortunately Spotify stops automatically as my phone (obviously) tries to play the sound of the...
2017-09-02 7:34:54 AM
2022-07-30 8:58:44 AM
Alex
Spotify Legend
871 Views
2 replies
3 likes

871 Views
2 replies
3 likes

Superuser Contribution Expanding Spotify Use

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOkay. First, I am "technology challenged." A genuine dolt. But here is my question. I have a ...

Monsignor
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Okay. F...
2022-07-27 9:17:00 PM
2022-07-29 2:52:11 PM
Eni
Moderator
180 Views
1 replies
0 likes

180 Views
1 replies
0 likes

Solved!!Superuser Contribution My music will pause itself and not play

PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemIOS 14.6 My Question or IssueThis has happened just after the recent update to Spotify on IOS and it’s making the app unusable. Recently my music hasn’t been playing correctly, when a song...

PurpleIce
Casual Listener
Plan Premium Country United States Device iPhone XR Operating System IOS 14.6 My Question or Issue This has happened just after the recent update to Spotify on IOS and it’s making th...
2021-07-28 5:14:51 PM
2022-07-28 5:14:14 PM
AdamDamon
Spotify Star
815 Views
5 replies
0 likes

815 Views
5 replies
0 likes

Superuser Contribution Trouble sharing playlist

PlanFreeCountryUS Device(iphone 13 pro max)For some reason i’m having a heck of a time just simply sharing a playlist. Every time I share my playlist it gets sent as an invitation to collaborate on a playlist and that isn’t what i want.

str4nd3d_1
Newbie
Plan Free Country US Device (iphone 13 pro max) For some reason i’m having a heck of a time just simply sharing a playlist. Every time I share my playlist it gets sent as an invitation ...
2022-07-27 1:34:43 PM
2022-07-28 2:46:13 PM
Elena
Moderator
237 Views
1 replies
0 likes

237 Views
1 replies
0 likes

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