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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62586 Views
  • 16 replies
  • 37 likes
  • 62586 Views
  • 16 replies
  • 37 likes

Why can’t I download the app on my iPhone

I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!

  • Visitor
  • I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!
  • MateusM
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Spotify controls from lock screen on iPhone

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13? I keep pressing pause or skipping tracks when I'm holding my phone and I swear I will throw this phone across the room if I miss my favourit...

  • Visitor
  • Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13?   I keep pressing pause or skipping tracks when I'm holding my phone and I swear I...
  • rafagildin
  • Visitor
  • 36788 Views
  • 8 replies
  • 5 likes
  • iphone
    iphone xr
    lock screen
  • 36788 Views
  • 8 replies
  • 5 likes

Clear the queue

I clicked on all the songs in the queue (except the last) and removed them from the queue. I then played the last song but when it finished it automatically re-installed all of the deleted songs again. I have “Autoplay similar content turned off. The...

  • Visitor
  • I clicked on all the songs in the queue (except the last) and removed them from the queue. I then played the last song but when it finished it automatically re-installed all of the deleted songs agai...
  • Amayy
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

An explanation is due on streaming and/or offline play for the Apple Watch

I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. Whilst Spotify is a superior service on native apps, I t...

  • Casual Listener
  • I think many faithful Spotify users on premium accounts have cancelled them and moved over to Apple Music, due to Spotify's lack of support for streaming and/or offline play on the Apple Watch. &nbs...
  • threethirtydee
  • Newbie
  • 1115 Views
  • 5 replies
  • 6 likes
  • iOS
  • 1115 Views
  • 5 replies
  • 6 likes

Superuser Contribution When I turn the screen on and off, it gets stuck for 1 second

PlanPremiumCountryTurkeyDeviceIphone 13Operating System(iOS 18 My Question or IssueWhen I turn the screen on and off, it gets stuck for 1 second but when phone is charging its not get stuck

  • Newbie
  • Plan Premium Country Turkey Device Iphone 13 Operating System (iOS 18   My Question or Issue When I turn the screen on and off, it gets stuck for 1 second but when phone is charging it...
  • Dessi
  • Moderator
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Squeaking noises when using Fast Forward/Rewind on podcasts

Recently when I listen to podcasts and skip forward/backwards, there's now a squeak noise that's really starting to bug me (I saw someone else compare this to a VHS tape). This sound was never there before and it's really pushing me to get my podcast...

  • Casual Listener
  • Recently when I listen to podcasts and skip forward/backwards, there's now a squeak noise that's really starting to bug me (I saw someone else compare this to a VHS tape). This sound was never there ...
  • Germansausage68
  • Visitor
  • 2650 Views
  • 17 replies
  • 5 likes
  • 2650 Views
  • 17 replies
  • 5 likes

Audiobook top up not showing up in app

I purchased 10 hours of audiobook top up but the hours don’t appear in the app even after redownloading the app and logging in and out multiple times

  • Visitor
  • I purchased 10 hours of audiobook top up but the hours don’t appear in the app even after redownloading the app and logging in and out multiple times
  • MateusM
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Spotify skips songs when entering address in CarPlay

Recently, on my Alpine iLx-107, when I select “Go” on google or Apple Maps, the song playing on Spotify skips to the next song.

  • Visitor
  • Recently, on my Alpine iLx-107, when I select “Go” on google or Apple Maps, the song playing on Spotify skips to the next song.
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

my spotify wont let me listen to music saying i need to get premium to do

I tired listening to music but it wont let me listen to anything ; playlists , artists , mixes saying i need to get premium so i could . What do i do?

  • Visitor
  • I tired listening to music but it wont let me listen to anything ; playlists , artists , mixes saying i need to get premium so i could . What do i do?
  • MateusM
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

How do I access "desktop"?

I want to limit ads. I have premium. Your directions say to start with desktop. That's too vague for me. How do I find it?

  • Visitor
  • I want to limit ads. I have premium. Your directions say to start with desktop. That's too vague for me. How do I find it?
  • MateusM
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch bug- can’t change saved playlist

Apple Watch Ultra 2 userLatest Spotify version in my iPhone 12 the app worked perfectly until the heart icon changed to the new ticking way as on the computer,web,iPhone. on the watch I trying to saved the song instead playlist to my liked songs and ...

  • Roadie
  • Apple Watch Ultra 2 user Latest Spotify version in my iPhone 12    the app worked perfectly until the heart icon changed to the new ticking way as on the computer,web,iPhone.   on...
  • PurpleFan
  • Roadie
  • 3092 Views
  • 26 replies
  • 0 likes
  • 3092 Views
  • 26 replies
  • 0 likes

Superuser Contribution Still can’t loop anything on Spotify.

PlanFreeCountryAustralia DeviceiPhone 13Operating Systemios 15.5Spotify is always updated to recent update. My Question or IssueI still can’t loop songs / playlists on my phone. I’ve tried literally e v e r y t h i n g I’ve looked for the three dots ...

  • Casual Listener
  • Plan Free Country Australia  Device iPhone 13 Operating System ios 15.5 Spotify is always updated to recent update.   My Question or Issue I still can’t loop songs / playlists o...
  • randomman1
  • Visitor
  • 1883 Views
  • 5 replies
  • 0 likes
  • can’t loop
    loop playlist
    Loop song
  • 1883 Views
  • 5 replies
  • 0 likes

help my spotify app is freezing

help my spotify app is freezing, my phone what should i do

  • Casual Listener
  • help my spotify app is freezing, my phone what should i do
  • MateusM
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Several issues with queue and shuffling.

PlanPremiumCountryUsaDeviceiPhone 12Operating SystemiOS 17.5 My Question or Issue 1. In the past, whenever I would select a new song, the whole queue would reshuffle. I liked this feature. Now it adds the new song, but keeps the old queue. This is eq...

  • Casual Listener
  •   Plan Premium Country Usa Device iPhone 12 Operating System iOS 17.5   My Question or Issue   1. In the past, whenever I would select a new song, the whole queue would res...
  • Koelkaststekker
  • Casual Listener
  • 1955 Views
  • 4 replies
  • 3 likes
  • 1955 Views
  • 4 replies
  • 3 likes

iCloud backup for Spotify is huge

Plan/PremiumCountryUsaDeviceiphone 15 pro max Operating System(iOS 17.2.1 My Question or IssueI just got a new phone and restored from back up from my old iPhone. The iCloud back up for Spotify app is massive on the new one like close to 3.5gb. I del...

  • Casual Listener
  •   Plan /Premium Country Usa Device iphone 15 pro max   Operating System (iOS 17.2.1   My Question or Issue I just got a new phone and restored from back up from my old iPh...
  • SpotSurv
  • Casual Listener
  • 1243 Views
  • 3 replies
  • 0 likes
  • 1243 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music quality low when launching spotify

So the when i launch spotify and start listening to a song the quality is very low as the details of the song are not there. But then when i close the app and restart it the issue is gone. PlanFreeCountryindia Device(iPhone X)Operating system ios 16 ...

  • Newbie
  • So the when i launch spotify and start listening to a song the quality is very low as the details of the song are not there. But then when i close the app and restart it the issue is gone.  Pla...
  • Yordan
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution login on iOS 10.3.4 not working anymore

Since a few days login on iOS 10.3.4 is not working. Uninstall, reinstall Spotify, reset password and restart phone didn't solve the problem. I would be very pleased about feedback. Thanks

  • Casual Listener
  • Since a few days login on iOS 10.3.4 is not working. Uninstall, reinstall Spotify, reset password and restart phone didn't solve the problem.   I would be very pleased about feedback. Thanks ...
  • Ryoga_chan
  • Visitor
  • 4246 Views
  • 6 replies
  • 1 likes
  • ios login
  • 4246 Views
  • 6 replies
  • 1 likes

Superuser Contribution IOS interface Artist display problems

SPOTIFY v 8.9.66.462PlanPremiumCountryUSADeviceIPhone 12 ProOperating SystemIOS 18 My Question or IssueThe artist name is overlapped by the elements around it and doesn’t display correctly

  • Casual Listener
  • SPOTIFY v 8.9.66.462 Plan Premium Country USA Device IPhone 12 Pro Operating System IOS 18   My Question or Issue The artist name is overlapped by the elements around it and doesn’t d...
  • Dessi
  • Moderator
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song share on WhatsApp - cover image not showing

PlanPremiumCountryUK DeviceiPhone SEOperating System(iOS 13.6.1) My Question or IssueWhen sharing a song on WhatsApp, the cover art no longer shows. Just the link. This is both sharing as a copied link or clicking WhatsApp in the song share options. ...

  • Casual Listener
  • Plan Premium Country UK   Device iPhone SE Operating System (iOS 13.6.1)   My Question or Issue When sharing a song on WhatsApp, the cover art no longer shows. Just the link. Thi...
  • OscarDC
  • Moderator
  • 7981 Views
  • 21 replies
  • 5 likes
  • 7981 Views
  • 21 replies
  • 5 likes