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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52548 Views
  • 16 replies
  • 36 likes
  • 52548 Views
  • 16 replies
  • 36 likes

Solved!! Trouble accessing the iOS14 widget

Hi! I keep seeing articles about there finally being a Spotify iOS 14 widget!! That's super exciting!!However, I can't access this widget. My spotify app hasn't updated since October 10th, and there are no new updates available. I'm using iOS14 on an...

  • Casual Listener
  • Hi! I keep seeing articles about there finally being a Spotify iOS 14 widget!! That's super exciting!! However, I can't access this widget. My spotify app hasn't updated since October 10th, and ther...
  • Billy-J
  • Spotify Star
  • 10610 Views
  • 3 replies
  • 0 likes
  • 10610 Views
  • 3 replies
  • 0 likes

All of my album downloads have been removed

PlanPremiumCountryBrazilDeviceiPhone 11Operating SystemiOS 14.0.1 My Question or Issue Today, when I first opened the app on my phone, everything was working fine and I had all my albums downloaded like always, but a few hours later, when I opened th...

  • Visitor
  • Plan Premium Country Brazil Device iPhone 11 Operating System iOS 14.0.1   My Question or Issue   Today, when I first opened the app on my phone, everything was working fine and ...
  • 471 Views
  • 0 replies
  • 1 likes
  • 471 Views
  • 0 replies
  • 1 likes

Superuser Contribution Daily Drive-NPR not Updating@ correct time

PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 12.4 My Question or IssueI am really enjoying the Daily Drive playlist. My issue is that the NPR news brief at the start of the playlist is not updating at 7:00am ET. I leave the h...

  • Newbie
  • Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.4   My Question or Issue I am really enjoying the Daily Drive playlist. My issue is that the NPR news br...
  • Xenia
  • Moderator
  • 1357 Views
  • 3 replies
  • 5 likes
  • 1357 Views
  • 3 replies
  • 5 likes

Superuser Contribution RESOLVED: Display of track titles and cover art on BMW F10 (2014)

RESOLVED: In the latest BMW ConnectedDrive software update (current as of feb 8. 2015) == Track titles and cover art is not displayed correctly on BMW F10 (2014) when playing through Bluetooth or the USB interface in the center console. Symptom: Musi...

  • Regular
  • RESOLVED: In the latest BMW ConnectedDrive software update (current as of feb 8. 2015)   ==   Track titles and cover art is not displayed correctly on BMW F10 (2014) when playing th...
  • Mihail
  • Spotify Legend
  • 65975 Views
  • 22 replies
  • 4 likes
  • 65975 Views
  • 22 replies
  • 4 likes

Superuser Contribution deleting song from playlist

Why is it so hard to delete a song from a playlist? I'm on a windows 10 pc, listening on the web. My playlist is thousands of songs. The three dot menu next to the song does not have a 'remove song from playlist' option. So i try to scroll down the t...

  • Regular
  • Why is it so hard to delete a song from a playlist?  I'm on a windows 10 pc, listening on the web.  My playlist is thousands of songs.  The three dot menu next to the song does not hav...
  • Mihail
  • Spotify Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Position is not accurate when resuming a podcast episode

PlanPremiumCountryCanadaDeviceiPhone 11 ProOperating SystemiOS 13.7 My Question or IssueFor some reason, the iPhone app is not reliable in resuming podcast episodes at the exact position I paused listening. It's usually several minutes behind at leas...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 11 Pro Operating System iOS 13.7   My Question or Issue For some reason, the iPhone app is not reliable in resuming podcast episodes at the ex...
  • Alex
  • Spotify Legend
  • 505 Views
  • 1 replies
  • 1 likes
  • 505 Views
  • 1 replies
  • 1 likes

Spotify nightmare

Alexa and Spotify is a nightmare, despite repeated messages sayings problems are fixed. THEY ARE NOT.Sometimes it says Spotify is playing when it’s clearly not.Shuffle never works until the playlist is playing and you THEN ask for it.Sometimes it won...

  • Newbie
  •  Alexa and Spotify is a nightmare, despite repeated messages sayings problems are fixed. THEY ARE NOT. Sometimes it says Spotify is playing when it’s clearly not. Shuffle never works until the...
  • 431 Views
  • 0 replies
  • 1 likes
  • 431 Views
  • 0 replies
  • 1 likes

Superuser Contribution Local Files not appearing on mobile

What I have:Windows 10 desktop, Iphone 6s, Premium (family) Spotify accountWhat I have done so far:-Ensured I have updated software and firmware on both devices.-Pointed the desktop app to a folder of mp3 files and put them into a playlist. I am able...

  • Visitor
  • ...nsured my Spotify desktop app has access through my firewall (both instances with public and private networks) and I have also attempted this with my desktop firewalls turned off. I am able to "play on t...
  • Mihail
  • Spotify Legend
  • 1058 Views
  • 2 replies
  • 1 likes
  • local files
    Mobile
    Offline download
  • 1058 Views
  • 2 replies
  • 1 likes

Superuser Contribution Search results are unclickable, I can't play them

Plan: PremiumCountry: Finland Device: MacBook Pro 2019 & iPad 2019 operating system: recent enough Issue:Search results (songs, albums) are UNCLICKABLE. I try to play them, nothing happens. I right-click the song and try to put in in the queue - the ...

  • Visitor
  • Plan: Premium Country: Finland   Device: MacBook Pro 2019 & iPad 2019  operating system: recent enough   Issue: Search results (songs, albums) are UNCLICKABLE. I try to play...
  • Ivan
  • Spotify Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Stops playing after a few seconds

Plan: PremiumCountry: Germany Device: iPhone X Operating System(iOS 14.0.1) The music stops playing after just a few seconds (varies between 5sec-1min) of playtime. This happens while the app is open, while using social media (or any other app) and a...

  • Visitor
  •   Plan: Premium Country: Germany   Device: iPhone X   Operating System (iOS 14.0.1)   The music stops playing after just a few seconds (varies between 5sec-1min) of ...
  • Ivan
  • Spotify Legend
  • 10651 Views
  • 1 replies
  • 0 likes
  • 10651 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local files disappearing and not downloading correctly

PlanPremiumCountryBrazilDeviceiPhone 7 PlusOperating SystemiOS 13.7 My Question or Issuehi,I've been using Local Files for a while now and never had any problems when I downloaded some songs into my playlists. However, I was going to do the exact sam...

  • Regular
  • Plan Premium Country Brazil Device iPhone 7 Plus Operating System iOS 13.7   My Question or Issue hi, I've been using Local Files for a while now and never had any problems when I d...
  • Elena
  • Moderator
  • 629 Views
  • 3 replies
  • 1 likes
  • 629 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music pausing at the beginning of a song.

PlanFamily premiumCountryUSADeviceiPhone SE space gray 32GB apple refurbishedOperating SystemiOS 13.5.1 Spotify is up to date (8.5.60) Ever since the 8.5.60 update I’ve been having a problem where exactly 1, 2, or 10 seconds into a song the song will...

  • Regular
  • Plan Family premium Country USA Device iPhone SE space gray 32GB apple refurbished Operating System iOS 13.5.1   Spotify is up to date (8.5.60)    Ever since the 8.5.60 upda...
  • JohnnyERussell
  • Regular
  • 2632 Views
  • 4 replies
  • 1 likes
  • 2632 Views
  • 4 replies
  • 1 likes

Shortcuts on iOS 14

PlanPremiumCountryUSADevice(iPhone 8, iPad Air 3, Macbook Pro late 2016)Operating System(iOS 14, ipadOS 14, macOS Catalina .) My Question or IssueHi, I just updated the software on my iPhone to iOS 14 and I wanted to see if there are any plans to add...

  • Newbie
  • Plan Premium Country USA Device (iPhone 8, iPad Air 3, Macbook Pro late 2016) Operating System (iOS 14, ipadOS 14, macOS Catalina .)   My Question or Issue Hi, I just updated the softw...
  • Hubo
  • Community Legend
  • 14693 Views
  • 3 replies
  • 18 likes
  • Discussion
  • 14693 Views
  • 3 replies
  • 18 likes

Superuser Contribution How to shuffle your playlists?

i have a trouble with my spoty playlists. Can’t find the shuffle button nowhere. Here for example screenshots where I can play shuffle and where it seems to be impossible. What should I do to play music randomly?

  • Visitor
  • i have a trouble with my spoty playlists. Can’t find the shuffle button nowhere. Here for example screenshots where I can play shuffle and where it seems to be impossible. What should I do to play mu...
  • Elena
  • Moderator
  • 474 Views
  • 2 replies
  • 2 likes
  • 474 Views
  • 2 replies
  • 2 likes

Superuser Contribution Bluesound Pulse 2i cannot connect to Spotify

PlanPremiumCountryCzech republicDeviceiPhone 5sOperating System(iOS 12.4.8, Windows 10 64-bit My Question or IssueHi,I cannot connect Bluesound Pulse 2i via Spotify app using either iPhone 5s with iOS 12.4.8 or PC running Windows 10 64 bit. All other...

  • Newbie
  • Plan Premium Country Czech republic Device iPhone 5s Operating System (iOS 12.4.8, Windows 10 64-bit   My Question or Issue Hi, I cannot connect Bluesound Pulse 2i via Spotify app usi...
  • Elena
  • Moderator
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Album artwork

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone XR, Macbook Air)Operating System(iOS 14, etc.) My Question or IssueSome songs have video clips...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone XR, Macbook Air) Operati...
  • Billy-J
  • Spotify Star
  • 549 Views
  • 1 replies
  • 0 likes
  • 549 Views
  • 1 replies
  • 0 likes

iOS 9 Spotify App

PlanPremiumCountryGermanyDeviceiPhone 4sOperating SystemiOS 9.3.6 My Question or IssueWhere can I find a compatible app for my old iPhone 4s with iOS 9.3.6?

  • Newbie
  • Plan Premium Country Germany Device iPhone 4s Operating System iOS 9.3.6   My Question or Issue Where can I find a compatible app for my old iPhone 4s with iOS 9.3.6?  
  • Billy-J
  • Spotify Star
  • 12396 Views
  • 1 replies
  • 0 likes
  • 12396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist redirects to playlist radio after ads

PlanFreeCountryUnited StatesDeviceiPhone 6Operating SystemiOS 12 My Question or IssueSorry to bother you but I couldn't find anything online talking about this. I was listening to one of my playlists (which is about 32 hours long) and when the ads co...

  • Casual Listener
  • Plan Free Country United States Device iPhone 6 Operating System iOS 12   My Question or Issue Sorry to bother you but I couldn't find anything online talking about this. I was listeni...
  • Elena
  • Moderator
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing entire Playlist Folders

I have several Playlist Folders, with multiple playlists in each. (For instance, I have a Playlist Folder titled "The Hits" with 5 Playlists from 5 different decades of hits). Up until recently, there was an option to "Play All Songs" which would ran...

  • Casual Listener
  • I have several Playlist Folders, with multiple playlists in each. (For instance, I have a Playlist Folder titled "The Hits" with 5 Playlists from 5 different decades of hits). Up until recently, ther...
  • Alex
  • Spotify Legend
  • 4087 Views
  • 6 replies
  • 16 likes
  • 4087 Views
  • 6 replies
  • 16 likes

Solved!!Superuser Contribution Spotify radio is missing the song it is based on

PlanPremium DeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello, I noticed that when starting a radio based on a song, the song itself is no longer featured at the beginning of the radio list. I have updated the app to its most recent vers...

  • Newbie
  • Plan Premium   Device iPhone 8 Operating System iOS 10   My Question or Issue Hello, I noticed that when starting a radio based on a song, the song itself is no longer featured at ...
  • Ivan
  • Spotify Legend
  • 422 Views
  • 1 replies
  • 1 likes
  • 422 Views
  • 1 replies
  • 1 likes