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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63281 Views
  • 16 replies
  • 37 likes
  • 63281 Views
  • 16 replies
  • 37 likes

Solved!! Spotify App looks different, won't make playlists or open music library

Hi, I downloaded Spotify to my mom's LG G3 today only to find that her app looks completely different. She only has three menu options. It has "Mixes," "Home," and "Search." There is no music library and no playlists. Everything gets put into a mix a...

  • Casual Listener
  • Hi, I downloaded Spotify to my mom's LG G3 today only to find that her app looks completely different. She only has three menu options. It has "Mixes," "Home," and "Search." There is no music library...
  • Torex
  • Newbie
  • 3877 Views
  • 4 replies
  • 0 likes
  • 3877 Views
  • 4 replies
  • 0 likes

Spotify stops playing on my iPhone, when I close my MacBook Air

Hi all, hope you can help!I (almost) always listen to spotify via my iPhone, even when i'm using my laptop at the same time. However: when i close my MacBook, the music on my phone stops as well.Probably that has something to do with the cloud or wha...

  • Newbie
  • Hi all, hope you can help! I (almost) always listen to spotify via my iPhone, even when i'm using my laptop at the same time.  However: when i close my MacBook, the music on my phone stops as ...
  • 684 Views
  • 0 replies
  • 1 likes
  • 684 Views
  • 0 replies
  • 1 likes

Sharing a song in Spotify with non-Facebook users

Hello! I haven't found this answer on the web so I think this might be a new suggestion. Please correct me if I'm wrong!I'm on the iOS mobile app, and I can't seem to share a song with my friends that have a Spotify account but not a Facebook. (I can...

  • Roadie
  • Hello! I haven't found this answer on the web so I think this might be a new suggestion. Please correct me if I'm wrong! I'm on the iOS mobile app, and I can't seem to share a song with my friends...
  • Tomplifier
  • Music Fan
  • 29030 Views
  • 107 replies
  • 225 likes
  • Friends
    iOS
    mobile app
    non facebook
    sharing
  • 29030 Views
  • 107 replies
  • 225 likes

Search on iPhone

When I‘m offline, the search does not show all results, for example when I search for an artists, only a few tracks appear, even if I have downloaded many more Songs from the same artist. Same problem when I search for an Album

  • Casual Listener
  • When I‘m offline, the search does not show all results, for example when I search for an artists, only a few tracks appear, even if I have downloaded many more Songs from the same artist. Same proble...
  • J0k4r
  • Casual Listener
  • 657 Views
  • 2 replies
  • 0 likes
  • 657 Views
  • 2 replies
  • 0 likes

No me aparece "Tu biblioteca" solo tus playlist

Buenos días. Ocupó su ayuda es que ahora que descargue Spotify no encuentro la opción de "tu biblioteca" donde me da la opción de ver mis canciones sin el playlist y para seleccionar cada canción tengo que buscar el playlist donde está esa canción

  • Newbie
  • Buenos días. Ocupó su ayuda es que ahora que descargue Spotify no encuentro la opción de "tu biblioteca" donde me da la opción de ver mis canciones sin el playlist y para seleccionar cada canción ten...
  • TheNémesisJoker
  • Newbie
  • 4516 Views
  • 4 replies
  • 2 likes
  • 4516 Views
  • 4 replies
  • 2 likes

My music is not playing in order

i Set my playlist to play in order of artist but for some artists (not all) it will skip to the middle and jump around playing the different songs and then proceed to the next artist and do the same, the trouble comes when I click the first song list...

  • Newbie
  • i Set my playlist to play in order of artist but for some artists (not all) it will skip to the middle and jump around  playing the different songs and then proceed to the next artist and do the...
  • 598 Views
  • 0 replies
  • 0 likes
  • 598 Views
  • 0 replies
  • 0 likes

Playlist pic won't change on phone

I can change my picture playlists perfectly fine on my Mac, but as soon as I open Spotify on my phone it says I don't have any picture for my playlist. The only time it works is if I change the picture while Spotify is open on both my Mac and my phon...

  • Newbie
  • I can change my picture playlists perfectly fine on my Mac, but as soon as I open Spotify on my phone it says I don't have any picture for my playlist.  The only time it works is if I ...
  • frantasticfaith
  • Newbie
  • 1719 Views
  • 1 replies
  • 1 likes
  • 1719 Views
  • 1 replies
  • 1 likes

Loss of quality on playlist thumbnails.

I use Spotify on both my Lenovo laptop and my iPhone SE. I create and upload my thumbnails through my laptop, and everything looks fine, but when I look at the playlist thumbnail on my mobile the picture has lost a lot of quality. I've tried making l...

  • Newbie
  • I use Spotify on both my Lenovo laptop and my iPhone SE. I create and upload my thumbnails through my laptop, and everything looks fine, but when I look at the playlist thumbnail on my mobile the pic...
  • 451 Views
  • 0 replies
  • 0 likes
  • 451 Views
  • 0 replies
  • 0 likes

All local files syncing from computer except one

So I'm trying to import this wonderful album by King Crimson called In the Wake of Poseidon and I have been able to successfully transfer all of the songs except the closing song called Peace: An End. It says "Waiting to download" but it only says it...

  • Casual Listener
  • So I'm trying to import this wonderful album by King Crimson called In the Wake of Poseidon and I have been able to successfully transfer all of the songs except the closing song called Peace: An End...
  • 405 Views
  • 0 replies
  • 0 likes
  • 405 Views
  • 0 replies
  • 0 likes

Solved!! Syncing with iPod Shuffle (latest model)

Hi, I'm wondering if anyone can help. I have Spotify Premuium and I'd like to sync my playlists (offline) to my iPod Shuffle. When I go to sync through spotify - I see the warning on my playlists - 'Only local files Synced. I have made the playlists ...

  • Casual Listener
  • Hi, I'm wondering if anyone can help.  I have Spotify Premuium and I'd like to sync my playlists (offline) to my iPod Shuffle.  When I go to sync through spotify - I see the warning on my p...
  • Maxim
  • Spotify Star
  • 141839 Views
  • 26 replies
  • 3 likes
  • 141839 Views
  • 26 replies
  • 3 likes

Solved!! Adding songs to current playlist

Is it possible to add songs to a playlist without playing them first (and use the standard add option)?

  • Casual Listener
  • Is it possible to add songs to a playlist without playing them first (and use the standard add option)?
  • AynjewlFAycc
  • Newbie
  • 74834 Views
  • 11 replies
  • 0 likes
  • 74834 Views
  • 11 replies
  • 0 likes

[IOS] [BUG] Swipe to que not working

When you are in a playlist and swipe right, to que the track, it rarely actually ques it. I am using an iPhone X, not sure if this problem is across others iphone models as well. It is very laggy and usally does not que the song when u swipe. has bee...

  • Newbie
  • When you are in a playlist and swipe right, to que the track, it rarely actually ques it. I am using an iPhone X, not sure if this problem is across others iphone models as well. It is very laggy and...
  • 505 Views
  • 0 replies
  • 0 likes
  • 505 Views
  • 0 replies
  • 0 likes

Superuser Contribution DOES NOT SHOW NOW PLAYING. Cannot change or pause music

Someone pleeeeease help.. since Spotify doesn’t offer phone support and ther website is all over the place. When I play a song in a playlist I have no option of seeing Now Playing. Nor can I pause or change the song... it’s super annoying and I have ...

  • Casual Listener
  • Someone pleeeeease help.. since Spotify doesn’t offer phone support and ther website is all over the place. When I play a song in a playlist I have no option of seeing Now Playing. Nor can I pause or...
  • kyokrainetz
  • Casual Listener
  • 1568 Views
  • 2 replies
  • 0 likes
  • 1568 Views
  • 2 replies
  • 0 likes

Las canciones se saltan automáticamente

Tengo la aplicación en el iPhone y las canciones se saltan automáticamente cada vez que pongo play en alguna canción.La cuenta es premiumYa instale nuevamente la aplicación (iPhone) y nadaEstoy apunto de cancelar la cuenta!!!!Alguna ayuda para darle ...

  • Newbie
  • Tengo la aplicación en el iPhone y las canciones se saltan automáticamente cada vez que pongo play en alguna canción. La cuenta es premium Ya instale nuevamente la aplicación (iPhone) y nada Estoy...
  • user-removed
  • Not applicable
  • 43044 Views
  • 2 replies
  • 16 likes
  • 43044 Views
  • 2 replies
  • 16 likes

Non riesco a fare l’upgrade a Premium

Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiutarmi ?Grazie in anticipo

  • Newbie
  • Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiut...
  • 636 Views
  • 0 replies
  • 0 likes
  • 636 Views
  • 0 replies
  • 0 likes

last.fm scrobbling problems

When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled and it's really confusing me. Uninstalling spotify...

  • Newbie
  • When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled...
  • 531 Views
  • 0 replies
  • 0 likes
  • 531 Views
  • 0 replies
  • 0 likes

Recently got the app and it prompts me to follow an email link I never received.

Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed reclicking the email confimation link, but I can't ...

  • Newbie
  • Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed ...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Offline

I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using Spotify again until the problem is resolved cause I...

  • Newbie
  • I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using ...
  • Billy-J
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Solved!! Music stops

There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs

  • Newbie
  • There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs 
  • isabellaarenas9
  • Casual Listener
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes