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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69660 Views
  • 16 replies
  • 37 likes
  • 69660 Views
  • 16 replies
  • 37 likes

Song will only play for 10 seconds then stop

Songs that aren’t downloaded will only play for 10 seconds or more then stop. Then they can’t be played again unless I uninstall the app and reinstall it. This only happens through my data. I have an iPhone 8 and have T-Mobile. Any word on how to fix...

  • Newbie
  • Songs that aren’t downloaded will only play for 10 seconds or more then stop. Then they can’t be played again unless I uninstall the app and reinstall it. This only happens through my data. I have an...
  • 1476 Views
  • 0 replies
  • 5 likes
  • 1476 Views
  • 0 replies
  • 5 likes

Playlist Artwork Missing with 100% Local Files Playlists on iOS

Why is there no, "four tile" playlist artwork on iOS for 100% local files playlists like there is on my desktop version of Spotify?

  • Visitor
  • Why is there no, "four tile" playlist artwork on iOS for 100% local files playlists like there is on my desktop version of Spotify?
  • B3Orange
  • Regular
  • 645 Views
  • 1 replies
  • 0 likes
  • 645 Views
  • 1 replies
  • 0 likes

Songs Un-Downloading

Hi, My Spotify has been continually un-downloading all of my songs from my phone, it's stating to become more regular, it takes days to re-download all of my music and I can't figure out why? Help would be appreciated. Thanks.

  • Newbie
  • Hi,  My Spotify has been continually un-downloading all of my songs from my phone, it's stating to become more regular, it takes days to re-download all of my music and I can't figure out why? ...
  • 299 Views
  • 0 replies
  • 1 likes
  • 299 Views
  • 0 replies
  • 1 likes

Download tab Disappeared

I cannot find the downloads tab on my Spotify. I cant think of a reason why they would delete it but it's a total inconvenience for me. I rely on Spotify for my commute and exploring new music. Downloads is a huge part of that as well. So please fix ...

  • Casual Listener
  • I cannot find the downloads tab on my Spotify. I cant think of a reason why they would delete it but it's a total inconvenience for me. I rely on Spotify for my commute and exploring new music. Downl...
  • Musicman1309
  • Casual Listener
  • 704 Views
  • 5 replies
  • 3 likes
  • 704 Views
  • 5 replies
  • 3 likes

Share "now playing" on fb is gone?

I used to share songs with that "post to Facebook" thing on but can't find it on the new share options.Is just me (iOS) or the feature is gone?

  • Casual Listener
  • I used to share songs with that "post to Facebook" thing on but can't find it on the new share options. Is just me (iOS) or the feature is gone?
  • aSleazyOne
  • Newbie
  • 2975 Views
  • 6 replies
  • 1 likes
  • 2975 Views
  • 6 replies
  • 1 likes

Offline Music Content is not Being Removed From the Phone.

I noticed the Spotify APP does not remove music content from the phone's hard drive when a playlist is switched from offline to onlineplayback. I first noticed this issue when removing songs from an offline playlist. I noticed that the size of the sp...

  • Casual Listener
  • I noticed the Spotify APP does not remove music content from the phone's hard drive when a playlist is switched from offline to onlineplayback.    I first noticed this issue when removing...
  • user-removed
  • Not applicable
  • 7091 Views
  • 3 replies
  • 1 likes
  • 7091 Views
  • 3 replies
  • 1 likes

Nearly deafened by connecting to new recevier

We just got a new Sony Receiver (STR-DN1080) and were exicited to use Spotify to listen to our playlists. When I turned on spotify connect on the receiver, and selected it as the output from my app on iOS 11, the volume on the receiver started rising...

  • Newbie
  • We just got a new Sony Receiver (STR-DN1080) and were exicited to use Spotify to listen to our playlists. When I turned on spotify connect on the receiver, and selected it as the output from my app o...
  • 476 Views
  • 0 replies
  • 0 likes
  • avr
    Connect
    Sony
  • 476 Views
  • 0 replies
  • 0 likes

Solved!! iphone

i have an iphone 8. there is this thing when double clicking home button. At the bottom its says Spotify “good evening,(name)” but the my own name doesn’t appear but someone else. Anybody knows how to fix it? Thank you.

  • Casual Listener
  • i have an iphone 8. there is this thing when double clicking home button. At the bottom its says Spotify “good evening,(name)” but the my own name doesn’t appear but someone else. Anybody knows how t...
  • newtospotify11
  • Casual Listener
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes

Navigation app lowers volume and Spotify sometime does not raise it again.

When playing music and at the same time using a navigation application, the navigation app lowers the volume of the music when communicating using audio and then raises the volume of the music again. When using Spotify everythinh works fine until it ...

  • Casual Listener
  • When playing music and at the same time using a navigation application, the navigation app lowers the volume of the music when communicating using audio and then raises the volume of the mu...
  • markstrom
  • Casual Listener
  • 1491 Views
  • 2 replies
  • 1 likes
  • 1491 Views
  • 2 replies
  • 1 likes

Cannot find the search bar

When I hit the search icon (magnifying glass) i am directed to a black screen that says "find your favorite music" search fo songs, artists, etc. but no search bar or keyboard to enter an artist name, etc. this is a new problem that I have not encoun...

  • Newbie
  • When I hit the search icon (magnifying glass) i am directed to a black screen that says "find your favorite music"  search fo songs, artists, etc.  but no search bar or keyboard to enter an...
  • Hannah-B
  • Regular
  • 1142 Views
  • 1 replies
  • 0 likes
  • 1142 Views
  • 1 replies
  • 0 likes

No Playback controls for Playlists on iPhone?

Hello everyone, i just recently switched from Android to iPhone and now have a major problem with the spotify client.When i start playing music from a playlist, i dont get any playback controls. the music starts playing but i have no way of pausing o...

  • Newbie
  • Hello everyone,   i just recently switched from Android to iPhone and now have a major problem with the spotify client. When i start playing music from a playlist, i dont get any playback con...
  • Ch4nt0
  • Newbie
  • 449 Views
  • 1 replies
  • 1 likes
  • 449 Views
  • 1 replies
  • 1 likes

apple watch series 2

Is the apple watch series 2 now compactible with spotify?

  • Newbie
  • Is the apple watch series 2 now compactible with spotify?
  • 840 Views
  • 0 replies
  • 0 likes
  • 840 Views
  • 0 replies
  • 0 likes

Solved!! last.fm Scrobble not working

For several months now Scrobble for last.fm has not been working on my Spotify mobile app. I have toggled the option, signed in several times, closed the app, deleted and reinstalled the app, but still no dice. My phone is completely online when I am...

  • Gig Goer
  •   For several months now Scrobble for last.fm has not been working on my Spotify mobile app.   I have toggled the option, signed in several times, closed the app, deleted and reinstal...
  • brennan-v
  • Casual Listener
  • 82532 Views
  • 15 replies
  • 4 likes
  • 82532 Views
  • 15 replies
  • 4 likes

Solved!! Sort by ascending or descending (date added)

Hi, On the iPad version on a playlist you can swipe down to reveal a sort function in the top. Why isn't this available on the iPhone version? If you keep many active playlists and add new songs frequently, you most likely want to have your latest ad...

  • Regular
  • Hi, On the iPad version on a playlist you can swipe down to reveal a sort function in the top. Why isn't this available on the iPhone version?   If you keep many active playlists and add...
  • Grambosmiffy
  • Newbie
  • 111161 Views
  • 22 replies
  • 5 likes
  • ascending
    descending
    sorting
    Sorting Options
  • 111161 Views
  • 22 replies
  • 5 likes

Not downloading songs for offline play

Hi guys, hope you can help I'm premium member and i saved some songs so i click on the button "offline availible" on the playlist of saved songs. But it does not work. It doesnt download the songs.Do you have any idea how to fix this?

  • Newbie
  • Hi guys, hope you can help 🙂 I'm premium member and i saved some songs so i click on the button "offline availible" on the playlist of saved songs. But it does not work. It doesnt download the so...
  • MarvinSuggs
  • Newbie
  • 16250 Views
  • 10 replies
  • 3 likes
  • 16250 Views
  • 10 replies
  • 3 likes

Static when playing on car stereo through bluetooth and USB

I am getting an audible crackling noise coming through my car speakers when playing spotify through my USB and bluetooth, this is not noticeable at home on my Sonos but is to the point where I can't play Spotify in my vehicle. any help on this would ...

  • Newbie
  • I am getting an audible crackling noise coming through my car speakers when playing spotify through my USB and bluetooth, this is not noticeable at home on my Sonos but is to the point where I can't ...
  • 984 Views
  • 0 replies
  • 1 likes
  • 984 Views
  • 0 replies
  • 1 likes

Certain songs come up too often in shuffle

Is there a reason for this? It's not because of duplicate songs. I get the feeling that because particular songs have been played often in the past that they come up more often. I don't like that, makes me sick of the song. I also get the feeling tha...

  • Newbie
  • Is there a reason for this? It's not because of duplicate songs. I get the feeling that because particular songs have been played often in the past that they come up more often. I don't like that, ma...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

play lists

The playlists created on my PC come onto my Iphone in a completely different order.

  • Newbie
  • The playlists created on my PC come onto my Iphone in a completely different order.
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Loose all downloads when iphone 7 shuts down with low battery

I loose all the downloaded music in the app when my iphone shuts down because of low battery and cold. the battery is at about 20%, when its cold and it shuts down, all 1500 song must be newly downloaded. i have iphone 7 with ios 11.2.1

  • Newbie
  • I loose all the downloaded music in the app when my iphone shuts down because of low battery and cold. the battery is at about 20%, when its cold and it shuts down, all 1500 song must be newly downlo...
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes