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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68561 Views
  • 16 replies
  • 37 likes
  • 68561 Views
  • 16 replies
  • 37 likes

Superuser Contribution Searching for a playlist; error

.PlanPremiumCountryUSADeviceiPhone 10Operating SystemiOS 10 My Question or IssueWhenever I use the search function to find playlists within my home page Spotify says "playlist could not be found" and doesn't load any of the possible playlists I'm loo...

  • Casual Listener
  • . Plan Premium Country USA Device iPhone 10 Operating System iOS 10   My Question or Issue Whenever I use the search function to find playlists within my home page Spotify says "playl...
  • Dian
  • Spotify Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Exploring new ways of adding items to "Your Library"

Hey there folks, Our design team has started exploring new ways to add items to "Your Library". This is why we'd love to hear your feedback on the new implementations, because those changes are done with the goal to better your experience on our plat...

  • Spotify Legend
  • Hey there folks,   Our design team has started exploring new ways to add items to "Your Library". This is why we'd love to hear your feedback on the new implementations, because those change...
  • Tarvitz
  • Newbie
  • 89229 Views
  • 519 replies
  • 64 likes
  • 89229 Views
  • 519 replies
  • 64 likes

Superuser Contribution Spotify disconnecting from playing on Sonos Play 3

PlanPremiumCountryUK Device(iPhone 12, Sonos Play:3)Operating System(iOS 16.1.1) My Question or IssueI have Sonos Play 3. Spotify from either Spotify app or Sonos app will cut out/disconnect after around 5-10mins and then not re-connect. This does no...

  • Regular
  • Plan Premium Country UK   Device (iPhone 12, Sonos Play:3) Operating System (iOS 16.1.1)   My Question or Issue I have Sonos Play 3. Spotify from either Spotify app or Sonos app ...
  • nnjackson
  • Regular
  • 1854 Views
  • 12 replies
  • 0 likes
  • 1854 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Song unavailable?

PlanPremiumCountryCanadaDeviceiPhone XR, ComputerOperating SystemiOS 12.4.1, Windows 10 My Question or IssueI found a song that was marked “unavailable” and any time I try to play it, it will tell me it is unavailable and “You can still start radio b...

  • Casual Listener
  •   Plan Premium Country Canada Device iPhone XR, Computer Operating System iOS 12.4.1, Windows 10   My Question or Issue I found a song that was marked “unavailable” and any time ...
  • Dxam1en
  • Visitor
  • 65001 Views
  • 16 replies
  • 0 likes
  • Help
    Unavailable Song
  • 65001 Views
  • 16 replies
  • 0 likes

can't connect Premium account to KCRW iOS app via Spotify iOS app

I can't seem to connect my Spotify Premium account to the KCRW iOS app on my iPhone 13 (running IOS 16.6.1). When I like songs in the KCRW app, I want them to populate in a Spotify playlist in my Spotify iOS app. In the KCRW app, I go to App Settings...

  • Newbie
  • I can't seem to connect my Spotify Premium account to the KCRW iOS app on my iPhone 13 (running IOS 16.6.1). When I like songs in the KCRW app, I want them to populate in a Spotify playlist in my Spo...
  • 417 Views
  • 0 replies
  • 2 likes
  • 417 Views
  • 0 replies
  • 2 likes

The „add to this playlist“ button stopped working

Since yesterday any „add to this playlist“ button on my playlists stopped working. I always get the same error when I click it: „Spotify can’t open this type of link on this device“. I can still add songs by clicking on the song and adding it through...

  • Visitor
  • Since yesterday any „add to this playlist“ button on my playlists stopped working. I always get the same error when I click it: „Spotify can’t open this type of link on this device“. I can still add ...
  • Tequilah
  • Visitor
  • 721 Views
  • 1 replies
  • 3 likes
  • 721 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution add queue missing

PlanFree Device(iPhone XR) My Question or Issue the add to queue option is missing on my iphone but on my ipad it’s there? i use the same account for both devices and it’s been like this since i had the app. I tried reinstalling/updating, changing se...

  • Newbie
  •   Plan Free   Device (iPhone XR)   My Question or Issue   the add to queue option is missing on my iphone but on my ipad it’s there? i use the same account for both devic...
  • lkrishnakumar
  • Casual Listener
  • 1005 Views
  • 12 replies
  • 0 likes
  • 1005 Views
  • 12 replies
  • 0 likes

Superuser Contribution Podcast Episode: Go to Rewind and Lose Place

PlanFree/PremiumCountry Device(iPhone 13 My Question or IssueThis has been one of the most irritating ongoing issues for a couple of years now. Every time I go to rewind by clicking the 15 second button, an advertisement will pop up and when it’s ove...

  • Visitor
  •   Plan Free/Premium Country   Device (iPhone 13    My Question or Issue This has been one of the most irritating ongoing issues for a couple of years now.  Every ti...
  • Susan_GP
  • Moderator
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Trending Now Section - Children's Account

PlanPremiumCountryUSADeviceiPad AirOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOSMy Question or IssueWe have a Spotify account for my 9 y/o daughter with child features and the like. Is there a way to turn off the trending now section on ...

  • Visitor
  • Plan Premium Country USA Device iPad Air Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS My Question or Issue We have a Spotify account for my 9 y/o daughter with child fe...
  • Billy-J
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Get rid of Podcast

I've had two podcasts that I listened to and ended up disliking. They won't disappear from my homescreen even though one really upset me. I even gave them a one star review (which I think is unfair to the podcasts) and they still won't go away. I don...

F5AAE500-6089-42AF-9A8A-932FD61F90BB_1_201_a.jpeg
  • Casual Listener
  • I've had two podcasts that I listened to and ended up disliking. They won't disappear from my homescreen even though one really upset me. I even gave them a one star review (which I think is unfair t...
  • Yordan
  • Moderator
  • 2179 Views
  • 4 replies
  • 2 likes
  • 2179 Views
  • 4 replies
  • 2 likes

Not able to use Spotify properly

Hello, I am not able to use my Spotify properly. I am not able to organise my songs my way. All songs are playing randomly. I can not play any songs again. Why it is happening. Please fix this issue PlanFree My Question or Issueplease fix my issue

  • Visitor
  • Hello, I am not able to use my Spotify properly. I am not able to organise my songs my way. All songs are playing randomly. I can not play any songs again. Why it is happening. Please fix this issue&...
  • Bittencourt
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Exiting the app while playing something gives a video player pop up

PlanFreeCountryUnited StatesDeviceiPhone 12 miniOperating SystemiOS 16.5 My Question or IssueExiting the app, the ios video player multitasking video player will pop up. Closing it or full screening it will cause the music to pause, and you have to m...

  • Casual Listener
  • Plan Free Country United States Device iPhone 12 mini Operating System iOS 16.5   My Question or Issue Exiting the app, the ios video player multitasking video player will pop up. Clos...
  • Susan_GP
  • Moderator
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution How Do I sync my iOS and my PC accounts in late 2023?

I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The songs that I wanted to listen to on my phone are do...

  • Visitor
  • I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The ...
  • victormarcel036
  • Newbie
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

Superuser Contribution Load Time On iPhone & More

PlanPremium DuoCountryUSDeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhen launching Spotify, the load time for the app takes ~15 seconds. Additionally, when listening on a locked screen (specifically with headphones/ AirPods) the Spoti...

  • Newbie
  • Plan Premium Duo Country US Device iPhone 11 Operating System iOS 16.6   My Question or Issue When launching Spotify, the load time for the app takes ~15 seconds. Additionally, when li...
  • Dian
  • Spotify Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • bluetooth
    bug
    Bug iPhone
    iOS 16.6
    iphone 11
    load time
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible to read title of long tracks

It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the entire title of a track ??? (See my image if you don't...

  • Casual Listener
  • It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the ent...
  • dulpins
  • Newbie
  • 10861 Views
  • 22 replies
  • 19 likes
  • 10861 Views
  • 22 replies
  • 19 likes

Superuser Contribution Music keeps pausing while playing

Having issues with music pausing whenever I play itPlanPremiumCountryAustralia DeviceIphone 13 pro, macbook pro (2020), PCOperating SystemIOS 16.6 macos 13.0.1, windows 10 My Question or IssueHello, I have been experiencing issues with my music pausi...

  • Casual Listener
  • Having issues with music pausing whenever I play it Plan Premium Country Australia    Device Iphone 13 pro, macbook pro (2020), PC Operating System IOS 16.6 macos 13.0.1, wind...
  • Dian
  • Spotify Legend
  • 368 Views
  • 2 replies
  • 0 likes
  • 368 Views
  • 2 replies
  • 0 likes

Superuser Contribution song banner won’t show the song/won’t show up at all when on another device

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

  • Newbie
  • Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all
  • Eni
  • Moderator
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution year in spotify present.

PlanPremiumCountryRomaniaDeviceiPhone XROperating SystemIOS My Question or IssueI am using premium spotify for a year today! and they game me a present - 2 free months for my friend (picture + clickable link to official spotify website) i clicked, lo...

  • Visitor
  •   Plan Premium Country Romania Device iPhone XR Operating System IOS    My Question or Issue I am using premium spotify for a year today! and they game me a present - 2 free...
  • OscarDC
  • Moderator
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanently disable group play

Please help me permanently disable the group session option. I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied. Clearly Spotify never considered that perhaps people do not want their ...

  • Visitor
  • Please help me permanently disable the group session option.   I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied.  Clear...
  • Eni
  • Moderator
  • 605 Views
  • 1 replies
  • 0 likes
  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t edit playlist’s custom track order

PlanFreeCountryPhilippinesDeviceiPad Pro (11-inch) (4th generation)Operating SystemiPadOS Version 16.2My Question or IssueI’m able to edit the playlist picture and description, but not the custom track order. This has been going on for a month or so....

  • Newbie
  • Plan Free Country Philippines Device iPad Pro (11-inch) (4th generation) Operating System iPadOS Version 16.2 My Question or Issue I’m able to edit the playlist picture and description, but ...
  • Vasil
  • Moderator
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes