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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70892 Views
  • 16 replies
  • 37 likes
  • 70892 Views
  • 16 replies
  • 37 likes

Superuser Contribution homepage won’t refresh

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 15 My Question or Issuethe spotify homepage won’t refresh on mobile, like the recommendations at the top haven’t changed for the past few days. have restarted the app, and logged ...

  • Casual Listener
  •   Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 15   My Question or Issue the spotify homepage won’t refresh on mobile, like the recommendations a...
  • Qua1044
  • Visitor
  • 3492 Views
  • 11 replies
  • 3 likes
  • 3492 Views
  • 11 replies
  • 3 likes

Superuser Contribution i need help to renew my account

PlanFree/PremiumCountry Device(iPhone)Operating System(iOS 13) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like in the below picture i entered debit card not working, credit card not wor...

  • Regular
  • Plan Free/Premium Country   Device (iPhone) Operating System (iOS 13)   My Question or Issue Well i was trying my account and everytime i try to do it it gives something went wron...
  • Samsleva
  • Casual Listener
  • 746 Views
  • 4 replies
  • 0 likes
  • 746 Views
  • 4 replies
  • 0 likes

Superuser Contribution Wie kann ich Spotify kontaktieren

Habe eine alte Email Adresse die ich nicht mehr benutze u kann meine aktuelle nicht hinterlegen, weil gesagt wird diese existiert bereits

  • Visitor
  • Habe eine alte Email Adresse die ich nicht mehr benutze u kann meine aktuelle nicht hinterlegen, weil gesagt wird diese existiert bereits
  • Kiril
  • Moderator
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

Spotify remains on in background on iPadOS

PlanPremiumCountryUnited KingdomDevice(iPad 6th Gen)Operating System(iPadOS 16.5) My Question or IssueFor a little while now Spotify on my iPad keeps draining the battery when left on overnight and I've tried by re-installing the app, turning it off ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device (iPad 6th Gen) Operating System (iPadOS 16.5)   My Question or Issue For a little while now Spotify on my iPad keeps draining the battery whe...
  • 398 Views
  • 0 replies
  • 0 likes
  • 398 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t enter text into search field

When I select “search” & go to the search field to enter text, only shows “scan text” and doesn’t pull up keyboard to allow me to enter desired artist I'm searching for.

  • Visitor
  • When I select “search” & go to the search field to enter text, only shows “scan text” and doesn’t pull up keyboard to allow me to enter desired artist I'm searching for.
  • Alex
  • Spotify Legend
  • 1883 Views
  • 1 replies
  • 0 likes
  • 1883 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won’t download

PlanPremiumCountry DeviceiPhone 12Operating System(iOS 16.5 Windows 10 My Question or IssueWell my local files won’t download, doesn’t even have the download symbol. But all my other local files (165 tracks) are downloaded. This one song just refuses...

  • Newbie
  •   Plan Premium Country   Device iPhone 12 Operating System (iOS 16.5 Windows 10   My Question or Issue Well my local files won’t download, doesn’t even have the download sym...
  • tobibrx
  • Newbie
  • 590 Views
  • 3 replies
  • 0 likes
  • 590 Views
  • 3 replies
  • 0 likes

Superuser Contribution Download to iOS app stopped working?

PremiumBelgium iPhone X (pro) & MacOS Big Sur A local file added to Spotify on iMac doesn't appear on my iOS device. Well, it appears there, but, greyed out and unplayable. I've been using the same method over a year (it worked pretty good), and the ...

  • Regular
  • Premium Belgium   iPhone X (pro) & MacOS Big Sur   A local file added to Spotify on iMac doesn't appear on my iOS device. Well, it appears there, but, greyed out and unplayable. &...
  • nickvandyck
  • Regular
  • 716 Views
  • 3 replies
  • 0 likes
  • 716 Views
  • 3 replies
  • 0 likes

Superuser Contribution App and web browser not playing anything.

Music and audiobooks are not accessible on app or web browser. Already tried troubleshooting with clearing cache and redownloading app, updating app, and more.

  • Visitor
  • Music and audiobooks are not accessible on app or web browser. Already tried troubleshooting with clearing cache and redownloading app, updating app, and more.
  • Eni
  • Moderator
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhance for my Liked Songs keeps playing the same 'recommendations'.

When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a recommendation comes up it is always the same songs ...

  • Casual Listener
  • When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a r...
  • Alex
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 1 likes
  • 300 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify now playing bar disappearing + VPN issue

bug in ios app where you have desktop app playing something while behind VPN and ios app doesn't keep up with whats playing on the desktop. Another issue is the now playing bar on ios app disappears and killing the app doesn't bring it back, playing ...

  • Casual Listener
  • bug in ios app where you have desktop app playing something while behind VPN and ios app doesn't keep up with whats playing on the desktop. Another issue is the now playing bar on ios app disappears ...
  • Vasil
  • Moderator
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same song starts to play in middle of every song

Hi all, Over the past week or two I have had an issue where the same song (not in any of my playlists) will play in the middle of a song I am listening to. The song is called "Rain" by Idutzy (attached image). I am unsure if Spotify chose this song t...

  • Casual Listener
  • Hi all,   Over the past week or two I have had an issue where the same song (not in any of my playlists) will play in the middle of a song I am listening to. The song is called "Rain" by Idutz...
  • AlejaR
  • Moderator
  • 1241 Views
  • 3 replies
  • 1 likes
  • 1241 Views
  • 3 replies
  • 1 likes

Superuser Contribution Change Order of Tracks in favorite playlist

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 16.5 Hi, so I have the native favorite playlist and when I tap the heart the track is being added to it. On my Mac they are all in the right order, but on my iPhone they are exactly the othe...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 11 Operating System iOS 16.5   Hi,  so I have the native favorite playlist and when I tap the heart the track is being added to it. On m...
  • OscarDC
  • Moderator
  • 1405 Views
  • 5 replies
  • 0 likes
  • 1405 Views
  • 5 replies
  • 0 likes

Superuser Contribution Jeg har nå abonnert på Premium Duo. Hvordan får jeg oppgradert appen på iOS

Jeg ønsker hjelp til å oppgradere appen (iOS) til mitt Premium Duo abonnement. Hvordan gjør jeg det? Det er telefonene vi benytter til å spille av musikk.

  • Visitor
  • Jeg ønsker hjelp til å oppgradere appen (iOS) til mitt Premium Duo abonnement. Hvordan gjør jeg det? Det er telefonene vi benytter til å spille av musikk.
  • AlejaR
  • Moderator
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify and facebook logged out

hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?

  • Visitor
  • hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?
  • Alex
  • Spotify Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution I’m premium account But still ads

PlanPremiumCountryUS Device(iPhone 12Operating System(iOS 12.1 My Question or Issue I’m premium accountBut ads(both of audio or visual ads) while listening to regular music content I tried this logging out > restarting your device > logging back in t...

  • Casual Listener
  • Plan Premium Country US   Device (iPhone 12 Operating System (iOS 12.1   My Question or Issue   I’m premium account But ads(both of audio or visual ads) while listening to...
  • Not applicable
  • 429 Views
  • 4 replies
  • 0 likes
  • 429 Views
  • 4 replies
  • 0 likes

Search bar and the download button are all gone in the liked song playlist.

After the update, the search bar, filters, and download button in my liked songs disappeared. I have to manually search a song I want to find, making the liked songs playlist practically useless at this point considered in have 2k+ songs in there.

  • Casual Listener
  • After the update, the search bar, filters, and download button in my liked songs disappeared. I have to manually search a song I want to find, making the liked songs playlist practically useless at t...
  • Not applicable
  • 4541 Views
  • 4 replies
  • 5 likes
  • 4541 Views
  • 4 replies
  • 5 likes