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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62604 Views
  • 16 replies
  • 37 likes
  • 62604 Views
  • 16 replies
  • 37 likes

Starred Playlist is taking up phone memory

Hi, In a bid to free up my phone memory, I "un-downloaded" all my spotify playlists as it was taking up the most memory on my iphone. However, my starred playlist (which has ~300 songs) has the green arrow to indicate that the songs are all downloade...

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  • Newbie
  • Hi,  In a bid to free up my phone memory, I "un-downloaded" all my spotify playlists as it was taking up the most memory on my iphone.    However, my starred playlist (which has ~30...
  • marlonsphere
  • Roadie
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Only 1 song in recently played album but when I search album has all songs

This has been happening for a couple of months now and it is odd. When I click on Take Care and If You're Reading This It's Too Late albums in recently played they only contain one song. When I search them however they contain all the songs on the al...

  • Newbie
  • This has been happening for a couple of months now and it is odd. When I click on Take Care and If You're Reading This It's Too Late albums in recently played they only contain one song. When I searc...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Wrong email sign up

When I originally signed up I typed my email address in wrong, I was suppose to type @gmail.co.uk but instead I typed @gmail.com. Iv tried to change it on my account settings but Iv also forgot my password so I can't change the email to change my pas...

  • Newbie
  • When I originally signed up I typed my email address in wrong, I was suppose to type @gmail.co.uk but instead I typed @gmail.com. Iv tried to change it on my account settings but Iv also forgot my pa...
  • d_p_4
  • Composer
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Create Playlist Folder

I was wondering if there is a way i can make playlist folders on the iphone app. I tried on desktop but was unable and so i didnt know if there was another way you had to do it!

  • Newbie
  • I was wondering if there is a way i can make playlist folders on the iphone app. I tried on desktop but was unable and so i didnt know if there was another way you had to do it!
  • kjelleiz
  • Regular
  • 1872 Views
  • 1 replies
  • 0 likes
  • 1872 Views
  • 1 replies
  • 0 likes

Album cannot be played

I went to play a recently played album (Marianas Trench-Astoria) and the album cover comes up, but there are "no playable songs listed" and even if I search the album I can't find it or any of the songs on it.

  • Newbie
  • I went to play a recently played album (Marianas Trench-Astoria) and the album cover comes up, but there are "no playable songs listed" and even if I search the album I can't find it or any of the so...
  • nilla101
  • Newbie
  • 675 Views
  • 5 replies
  • 0 likes
  • 675 Views
  • 5 replies
  • 0 likes

[iOS][Playlists] Playlist shuffle playing bug?

Device: iOS 10.0.2 on iPhoneWhen I press the "Shuffle Play" button in any one of my playlist, the first random song will be played repeatly. The "shuffle" function does not work until I manually press the next song button. This problem may be caused ...

  • Newbie
  • Device: iOS 10.0.2 on iPhone When I press the "Shuffle Play" button in any one of my playlist, the first random song will be played repeatly. The "shuffle" function does not work until I manually pr...
  • 398 Views
  • 0 replies
  • 0 likes
  • iOS
    Playlists
  • 398 Views
  • 0 replies
  • 0 likes

No autoplay

Hi, I have some issues with Spotify on my iPhone (iOS 10.0.2, with the last version of the spotify software). When I start a playlist, it starts a song but by the end of the song (~2sec before the end) the music stops and there is not autoplay to the...

  • Newbie
  • Hi,    I have some issues with Spotify on my iPhone (iOS 10.0.2, with the last version of the spotify software). When I start a playlist, it starts a song but by the end of the song ...
  • 386 Views
  • 0 replies
  • 0 likes
  • 386 Views
  • 0 replies
  • 0 likes

Album cannot be played, but only on phone

I just added a new album to my playlist but my app says the songs can't be played. But when I tryed playing them on my computer it worked. So the songs only don't play on my phone and I have no idea why.

  • Casual Listener
  • I just added a new album to my playlist but my app says the songs can't be played. But when I tryed playing them on my computer it worked. So the songs only don't play on my phone and I have no idea ...
  • tasharoy
  • Casual Listener
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

Music stops because apparently it connects to another phone or device that is not mine

I have a problem since 2 weeks now. My music stops evry 2 minutes unless I don t put the phone on flight mode. The reason is that spotify connects and plays music on another phone or device that I don t know anything about. It s very disturbing and I...

  • Newbie
  • I have a problem since 2 weeks now. My music stops evry 2 minutes unless I don t put the phone on flight mode. The reason is that spotify connects and plays music on another phone or device that I do...
  • d_p_4
  • Composer
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Can I move an individual account into a family plan?

Can I somehow move my individual account into somebody else's family plan?If not is there any way to transfer my playlists and data into a new account?Thanks.

  • Casual Listener
  • Can I somehow move my individual account into somebody else's family plan? If not is there any way to transfer my playlists and data into a new account? Thanks.
  • d_p_4
  • Composer
  • 1014 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 1014 Views
  • 1 replies
  • 0 likes

Why are some songs in Spotify's playlists available offline without my consent?

I have no space left on my iPhone and therefore viewed my storage settings. Spotify occupied 2 GB. I have made only 20 songs available offline. I was randomly checking out some playlists in the "Home" menu and in the "Just for you" playlist folder. I...

  • Casual Listener
  • I have no space left on my iPhone and therefore viewed my storage settings. Spotify occupied 2 GB. I have made only 20 songs available offline. I was randomly checking out some playlists in the ...
  • d_p_4
  • Composer
  • 404 Views
  • 2 replies
  • 0 likes
  • 404 Views
  • 2 replies
  • 0 likes

Buy Premium over iTunes

Hi, is it not possible to buy premium over iTunes?I don't find any options in the App to buy it. Need help.

  • Newbie
  • Hi,   is it not possible to buy premium over iTunes? I don't find any options in the App to buy it. Need help.
  • Maxim
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

online mode take storage?

I've got a problem with spotify disk space on iphone 6s. Once I install the app it took about 65 mb .after several days I observed that app gain space every time i stream some new songs(online mode) after two weeks it takes 425 mb . Since i dowloaded...

  • Casual Listener
  • I've got a problem with spotify disk space on iphone 6s.  Once I install the app it took about 65 mb .after several days I observed that app gain space every time i stream some new songs(online ...
  • WheresLee
  • Roadie
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Spotify Stops at 7 Seconds

I have an iPhone 5S and Spotify Premium. Whenever I am on Spotify and I am listening to a song that I haven't downloaded it stops at 7 seconds. I have tried all of the solutions and none of them have worked and I am getting frustrated because I pay f...

  • Newbie
  • I have an iPhone 5S and Spotify Premium. Whenever I am on Spotify and I am listening to a song that I haven't downloaded it stops at 7 seconds. I have tried all of the solutions and none of them have...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Ios 10 crossfade broken

Since the new ios app update that fixed the preview bug on ios 10 (thank you!) a new bug showed up... When I use crossfade with repeat on a single track, the last seconds of the song are skipped and the song restarts

  • Casual Listener
  • Since the new ios app update that fixed the preview bug on ios 10 (thank you!) a new bug showed up... When I use crossfade with repeat on a single track, the last seconds of the song are skipped and ...
  • Swanny
  • Community Legend
  • 1282 Views
  • 7 replies
  • 1 likes
  • 1282 Views
  • 7 replies
  • 1 likes

impossible de lire ma musique telechargée ..

Bonjour a tous voila j'ai un soucis de lecture depuis plus de 3 mois et je n'ai toujours pas trouvé la solution alors je me tourne vers vous la communauté pour que vous puissiez m'aider. Voila comme vous pourrez le voir plus bas je n'arrive plus a ec...

  • Newbie
  • Bonjour a tous voila j'ai un soucis de lecture depuis plus de 3 mois et je n'ai toujours pas trouvé la solution alors je me tourne vers vous la communauté pour que vous puissiez m'aider. Voila comme ...
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes

Log on issues

I just got a new i phone and when I created the app and went to log on. A message pops up saying I already have an account. I mean thanks for stating the obvious, that's why I clicked "log on" not "create an account", but why won't it let me in. My p...

  • Newbie
  • I just got a new i phone and when I created the app and went to log on. A message pops up saying I already have an account. I mean thanks for stating the obvious, that's why I clicked "log on" not "c...
  • osornios
  • Spotify Star
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

[iOS][Other] iPhone app freezes when opened without wifi or 4G service.

I have premium, have for quite awhile, and until now, everything about both the iOS app and desktop app have worked great. But recently whenever I get in my car and go to play something already downloaded to listen to offline, the app freezes. It jus...

  • Newbie
  • I have premium, have for quite awhile, and until now, everything about both the iOS app and desktop app have worked great. But recently whenever I get in my car and go to play something already downl...
  • 316 Views
  • 0 replies
  • 0 likes
  • iOS
    Other
  • 316 Views
  • 0 replies
  • 0 likes

Solved!! iPhone log in fails

I cannot log in to Spotify on my iPhone. I get the following messages when I try to log in. "Login failed You've already created an account with this email address." And when I try to log in via Facebook it comes up with Error 404.

  • Casual Listener
  • I cannot log in to Spotify on my iPhone. I get the following messages when I try to log in.   "Login failed   You've already created an account with this email address."   And wh...
  • NoAlFracking
  • Casual Listener
  • 604 Views
  • 2 replies
  • 0 likes
  • 604 Views
  • 2 replies
  • 0 likes