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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68850 Views
  • 16 replies
  • 37 likes
  • 68850 Views
  • 16 replies
  • 37 likes

Syncing across iOS devices and OS X

This seems obvious-but I'm new here: if I create a playlist on my iPad, doesn't it sync to my other devices with Spotify (iMac and iPhone)--at least when there's wi-fi around, or via cell signal? I spent a lot of time adding songs to a playlist on th...

  • Newbie
  • This seems obvious-but I'm new here: if I create a playlist on my iPad, doesn't it sync to my other devices with Spotify (iMac and iPhone)--at least when there's wi-fi around, or via cell signal? I s...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

premium account

Hi, if i log in via my laptop spotify says that i have a premium account but if i log in via the app it says that i have a Free account.. While i have a premium account. When I used my account the first week there weren't any problems but after a wee...

  • Casual Listener
  • Hi, if i log in via my laptop spotify says that i have a premium account but if i log in via the app it says that i have a Free account.. While i have a premium account. When I used my account the fi...
  • Lblb
  • Casual Listener
  • 442 Views
  • 4 replies
  • 0 likes
  • 442 Views
  • 4 replies
  • 0 likes

Suscripción desde iphone

Hace unos meses, era usuario premium, y la tarjeta venció, hace unos días, trate de ingresar otra tarjeta para poder volver a ser premium, con la intención de probar el plan familiar (incluso probé otras cuentas con la misma tarjeta), y solo aparece ...

  • Newbie
  • Hace unos meses, era usuario premium, y la tarjeta venció, hace unos días, trate de ingresar otra tarjeta para poder volver a ser premium, con la intención de probar el plan familiar (incluso probé o...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

No sound via Spotify on headphones (sound works with other apps - just not Spotify)

Out of the blue, sound is no longer coming through the headphones when using Spotify. This is only happening on one of my iPhones (I switch back-and-forth between two). Spotify music does come out of the iPhone speaker, but the moment you plug in hea...

  • Casual Listener
  • Out of the blue, sound is no longer coming through the headphones when using Spotify. This is only happening on one of my iPhones (I switch back-and-forth between two). Spotify music does come o...
  • magichappens
  • Casual Listener
  • 3068 Views
  • 2 replies
  • 3 likes
  • 3068 Views
  • 2 replies
  • 3 likes

Downloaded songs on mac not appearing on iPhone as downloaded

Hello, I follow and downloaded playlists on my desktop through Spotify and then when I go into my spotify app the playlist appears, but it doesn't appear as downloaded. I've tried deleting and reinstalling the app but this doesnt fix the issue. I am ...

  • Newbie
  • Hello,   I follow and downloaded playlists on my desktop through Spotify and then when I go into my spotify app the playlist appears, but it doesn't appear as downloaded. I've tried deleting a...
  • AryamanWest
  • Newbie
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Premium on a Kenwood 5160Dab.

Hi All. I'm using the premium service on an ipod touch through a Kenwood 5160Dab.Is it posible to search through my music via the screen on the 5160?It's possible through itunes but not with Spotify?Is this just how it is?

  • Regular
  • Hi All.    I'm using the premium service on an ipod touch through a Kenwood 5160Dab. Is it posible to search through my music via the screen on the 5160? It's possible through itunes bu...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Messages Error / Facebook Friends Not Appearing (iOS/OS X & PC)

Hi all,I'm new to Spotify and love many features, however I am not happy with the Social aspect. For some reason on my iPhone, Macbook and PC, and with my FB properly linked to my Spotify account, none of my FB friends show up in Spotify, and I know ...

  • Casual Listener
  • Hi all, I'm new to Spotify and love many features, however I am not happy with the Social aspect.  For some reason on my iPhone, Macbook and PC, and with my FB properly linked to my Spotify a...
  • cwray
  • Casual Listener
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

no album art on lockscreen

when i listen to my music offline, the album art on the lockscreen is the generic music note, however when i unlock my device and open spotify, the album art is there. i would like my album art to display on my lockscreen, any help?

  • Newbie
  • when i listen to my music offline, the album art on the lockscreen is the generic music note, however when i unlock my device and open spotify, the album art is there. i would like my album art to di...
  • 386 Views
  • 0 replies
  • 0 likes
  • 386 Views
  • 0 replies
  • 0 likes

Country settings

I have been having some issues. I live in Portugal, and I didn't change country nor go on holidays. But for about a week I haven't been able to log in my account as it says that I was only aloud to use Spotify for 14 days abroad. I looked on how to f...

  • Newbie
  • I have been having some issues. I live in Portugal, and I didn't change country nor go on holidays. But for about a week I haven't been able to log in my account as it says that I was only aloud to u...
  • osornios
  • Spotify Star
  • 484 Views
  • 3 replies
  • 0 likes
  • 484 Views
  • 3 replies
  • 0 likes

Can't upgrade to premium (no upgrade button on phone app)

As the title says I can't upgrade to premium because the upgrade button won't appear. Very frustrated because I bought an iTunes card but can't do what I'm wanting to do with it.

  • Newbie
  • As the title says I can't upgrade to premium because the upgrade button won't appear. Very frustrated because I bought an iTunes card but can't do what I'm wanting to do with it.
  • Maxim
  • Spotify Star
  • 912 Views
  • 1 replies
  • 1 likes
  • 912 Views
  • 1 replies
  • 1 likes

Lost my music

I first lost my icon and couldn't find it then went to the App Store and started to login to my account realized I don't know my password so had them send me a new password when I checked in with the new password there was no music in my library or p...

  • Casual Listener
  • I first lost my icon and couldn't find it then went to the App Store and started to login to my account realized I don't know my password so had them send me a new password when I checked in with the...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

local file wont download to my iphone

Hi, on my computer (using mac osx 10.9.5) only 3 of my local files sync to my phone. When I try to remotecontrol spotify on my phone form the computer a i get a message on my phone if I try to play any song for my local files (except the 3. songs tha...

  • Newbie
  • Hi, on my computer (using mac osx 10.9.5) only 3 of my local files sync to my phone. When I try to remotecontrol spotify on my phone form the computer a i get a message on my phone if I try to play a...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Spotify app killing my battery on iOS 9.3.3

Within the last month or so I have noticed that the Spotify app is having a serious impact on battery life. I am using an iPhone 6S running iOS 9.3.3. The app uses 3x more battery than any other app on my phone. Over the last 24 hours it has accounte...

  • Gig Goer
  • Within the last month or so I have noticed that the Spotify app is having a serious impact on battery life. I am using an iPhone 6S running iOS 9.3.3. The app uses 3x more battery than any other app ...
  • bw2
  • Regular
  • 1042 Views
  • 2 replies
  • 2 likes
  • 1042 Views
  • 2 replies
  • 2 likes

Solved!! Rename playlist on phone.Added tracks on top?

Hi I mostly use Spotify on my iphone5, and I have 2 questions I hope someone can help me with. Is there any way I can rename a playlist w/o using a pc?Is it possible to get the recent added tracks on top of the playlist? -Caroline

  • Newbie
  • Hi 😃 I mostly use Spotify on my iphone5, and I have 2 questions I hope someone can help me with. Is there any way I can rename a playlist w/o using a pc? Is it possible to get the recent adde...
  • Tomo2112
  • Newbie
  • 8495 Views
  • 4 replies
  • 3 likes
  • 8495 Views
  • 4 replies
  • 3 likes

jorge betancourt

I have trouble logging. I have configured my account with facebook but when I try to log on to the MAC does not advance ... what should I do?

  • Newbie
  • I have trouble logging. I have configured my account with facebook but when I try to log on to the MAC does not advance ... what should I do?
  • 400 Views
  • 0 replies
  • 0 likes
  • 400 Views
  • 0 replies
  • 0 likes

Solved!! unable to log in with Facebook account

User's Spotify app is showing connected with Facebook account but the profile does not link with Spotify account.

  • Casual Listener
  • User's Spotify app is showing connected with Facebook account but the profile does not link with Spotify account.
  • lymichal
  • Casual Listener
  • 664 Views
  • 2 replies
  • 0 likes
  • 664 Views
  • 2 replies
  • 0 likes

I want to stream my downloaded playlist at a higher quality

Hi all, Download Quality - Normal, 96kbpsStream Quality - Extreme, 320 kbps I set my download quality low to save space on my phone, so when I play my playlist offline, it plays at 96 kbps. However, when I am online/connected to the internet, I would...

  • Newbie
  • Hi all,   Download Quality - Normal, 96kbps Stream Quality - Extreme, 320 kbps   I set my download quality low to save space on my phone, so when I play my playlist offline, it plays a...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Post to Spotify not working

Anyone have an error pop up when wanting to share songs on Spotify using iOS? I always get it. It still posts to twitter, fb, and Tumblr fine.

  • Newbie
  • Anyone have an error pop up when wanting to share songs on Spotify using iOS? I always get it. It still posts to twitter, fb, and Tumblr fine.
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

BMW - Spotify - New Update - Crash Connected Drive

The new update is crashing the Connected Drive. This is on the CIC Connected Drive, not NBT. How does one roll-back to an older version?

  • Newbie
  • The new update is crashing the Connected Drive. This is on the CIC Connected Drive, not NBT.    How does one roll-back to an older version?
  • 407 Views
  • 0 replies
  • 1 likes
  • 407 Views
  • 0 replies
  • 1 likes