Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62793 Views
16 replies
37 likes

62793 Views
16 replies
37 likes

Solved!! [IOS10PublicBeta3] Song preview crashes application

Hi, I found out the spotify application crashes on IOS10 Public Beta 3 when i try to do a "song preview" (hold finger on song). The problem is not present in the latest IOS9 release. Not sure if this should be fixed on the Apple end of things or on s...

Brainfrz
Regular
Hi, I found out the spotify application crashes on IOS10 Public Beta 3 when i try to do a "song preview" (hold finger on song). The problem is not present in the latest IOS9 release. Not sur...
2016-08-10 7:59:01 AM
2016-09-09 8:59:18 AM
Marcomarini1
Newbie
1022 Views
3 replies
1 likes

1022 Views
3 replies
1 likes

Payment

I wanted to do the free trial. Didn't like the difference since I don't use it and I cancelled it and it charged me anyway... I just need some one to help me. I would like my refund since I had to cancel it again. There was no sense in paying them ca...

Guillermo14garz
Newbie
I wanted to do the free trial. Didn't like the difference since I don't use it and I cancelled it and it charged me anyway... I just need some one to help me. I would like my refund since I had to ca...
2016-09-09 7:29:07 AM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Solved!! How to play songs on individual devices??

Hi! May I know if its possible to play songs on individual devices like if lets say me and my girlfriend share the same spotify account but she wants to listen to her song and I want to listen to mine at the same time. Currently what I'm experiencing...

user-removed
Visitor
Hi! May I know if its possible to play songs on individual devices like if lets say me and my girlfriend share the same spotify account but she wants to listen to her song and I want...
2014-06-25 5:45:20 AM
2016-09-09 5:54:57 AM
staijw
Newbie
1106 Views
4 replies
0 likes

1106 Views
4 replies
0 likes

iOS 10 - iPad Pro display bug in Landscape

Hello Spotify Community, I came across this bug today while using Spotify on the iOS 10 GM seed, which will be the release version of iOS 10 being released to the public next week. While using the latest version of Spotify, I came across the bug that...

nintendoway
Newbie
Hello Spotify Community, I came across this bug today while using Spotify on the iOS 10 GM seed, which will be the release version of iOS 10 being released to the public next week. While usi...
2016-09-09 5:01:46 AM
439 Views
0 replies
0 likes

439 Views
0 replies
0 likes

Spotify is lagging like crazy

HelloI have Spotify premium and it's been lagging like crazy the past couple of days. I have read so many of your comments and it seems like am not the only one with this issue. I NEED an effective solution ASAP please. If anyone knows a way to solv ...

lumasaeed
Newbie
Hello I have Spotify premium and it's been lagging like crazy the past couple of days. I have read so many of your comments and it seems like am not the only one with this issue. I NEED an effective...
2016-09-08 6:22:24 PM
2016-09-09 3:30:40 AM
osornios
Spotify Star
472 Views
1 replies
0 likes

472 Views
1 replies
0 likes

The interface of playing song is cutting off the bottom edge

With this screen shot you can see that part of the interface got cut off somehow. It was not like this before. No matter I rotate it to other or not I won't be able to switch between shuffle or pause the song manually. Screen shot from the iPad Pro

ianytchan
Casual Listener
With this screen shot you can see that part of the interface got cut off somehow. It was not like this before. No matter I rotate it to other or not I won't be able to switch between shuffle or pause...
2016-08-31 8:43:58 PM
2016-09-09 3:22:32 AM
osornios
Spotify Star
904 Views
3 replies
0 likes

904 Views
3 replies
0 likes

How to search for songs

Hi!I have updated to spotify 2.0.0.Since then I cannot find the search bar anymore.Where is it now?(I have got an iPhone 5s with iOS8)

Shakespeare246
Newbie
Hi! I have updated to spotify 2.0.0. Since then I cannot find the search bar anymore. Where is it now? (I have got an iPhone 5s with iOS8)
2014-11-13 10:46:31 PM
2016-09-09 3:12:04 AM
Temi20
Newbie
4927 Views
9 replies
0 likes

4927 Views
9 replies
0 likes

I upgraded to Premium through Itunes but it still says I'm using Free

I pay for premium through spotify and it had worked before but I accidently forgot to renew my subscription so they put my account back to free. I put money in my account and paid for premium and it took the money out but it still says I'm using free...

jessicaffrey
Newbie
I pay for premium through spotify and it had worked before but I accidently forgot to renew my subscription so they put my account back to free. I put money in my account and paid for premium and it ...
2016-09-08 12:59:50 AM
298 Views
0 replies
0 likes

298 Views
0 replies
0 likes

Adding albums - all songs favourited

Hi all, On iOS, when I add an album to my library, all of the tracks on it automatically go into my songs library. Is it possible to stop this, as it makes finding individual tracks I have saved in the Songs folder difficult? Thanks in advance.

Greg_M12
Casual Listener
Hi all, On iOS, when I add an album to my library, all of the tracks on it automatically go into my songs library. Is it possible to stop this, as it makes finding individual tracks I have s...
2016-09-08 10:59:43 PM
2016-09-08 12:16:11 AM
ligerblubber
Newbie
282 Views
1 replies
0 likes

282 Views
1 replies
0 likes

Please help!

Is there a hack or something that allows people to add songs to playlist or add songs to my library without having to leave home screen? I mean like you'd turn on your phone and instead of logging in to your phone you could just press a button and it...

RogueLlamaBlade
Newbie
Is there a hack or something that allows people to add songs to playlist or add songs to my library without having to leave home screen? I mean like you'd turn on your phone and instead of logging in...
2016-09-08 11:14:33 AM
2016-09-08 10:20:24 PM
rtu96
Music Fan
255 Views
1 replies
0 likes

255 Views
1 replies
0 likes

Connect with Fitbit Alta

Can I connect Spotify with my Fitbit Alta to listen to music?

Gardengirl24
Newbie
Can I connect Spotify with my Fitbit Alta to listen to music?
2016-09-08 10:16:50 PM
1013 Views
0 replies
1 likes

1013 Views
0 replies
1 likes

Suggested songs

I would really like to know how to turn off suggested song play because I don't like every song by the bands I am listening to. I made a playlist of 2 albums by the band AFI and it keeps playing suggested tracks from all there other albums, albums wh...

Vcb182
Newbie
I would really like to know how to turn off suggested song play because I don't like every song by the bands I am listening to. I made a playlist of 2 albums by the band AFI and it keeps playing sugg...
2016-09-08 8:01:47 PM
439 Views
0 replies
0 likes

439 Views
0 replies
0 likes

somebody help me w this :(

I CANT DOWNLOAD SPOTIFY ON APP STORE :((( I ALREADY RESET MY PHONE.... HOPING THAT I CAN DOWNLOAD IT, BUT IT FAILED... STILL I CANT DOWNLOAD IT :(( HELP ITS BEEN HOW MANY DAYS SINCE IM NOT LISTENING TO MUSIC LOL

LMAOA
Newbie
I CANT DOWNLOAD SPOTIFY ON APP STORE :((( I ALREADY RESET MY PHONE.... HOPING THAT I CAN DOWNLOAD IT, BUT IT FAILED... STILL I CANT DOWNLOAD IT :(( HELP ITS BEEN HOW MANY DAYS SINCE IM N...
2016-09-08 3:26:15 PM
2016-09-08 6:14:32 PM
_isac_
Newbie
284 Views
2 replies
0 likes

284 Views
2 replies
0 likes

Crash crash crash crash!

For the past 4 weeks I've not been able to open spotify. I press my icon. I get the green symbol aaaaaaaand it crashes. Every time! Without fail. It never gets past that screen. I pay $12.99 a month for an app that just crashes. I've deleted it. Rein...

Yasharahla16
Newbie
For the past 4 weeks I've not been able to open spotify. I press my icon. I get the green symbol aaaaaaaand it crashes. Every time! Without fail. It never gets past that screen. I pay $12.99 a month ...
2016-09-08 5:01:23 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Opting in to iOS tab bar interface

I've noticed that my friends who use Spotify on their iOS devices have an interface with a tab bar at the bottom, while my Spotify app uses a left drawer menu. Same versions. The tab bar interface is much, much more usable and I am rather upset I can...

chispacca
Casual Listener
I've noticed that my friends who use Spotify on their iOS devices have an interface with a tab bar at the bottom, while my Spotify app uses a left drawer menu. Same versions. The tab bar interface is...
2016-08-14 2:53:19 PM
2016-09-08 3:58:58 PM
user-removed
Not applicable
1043 Views
6 replies
2 likes

1043 Views
6 replies
2 likes

Solved!! Spotify will not work on ipod touch 2g

I am trying to install spotify. On my iPod touch 2nd gen running IOS 4.2.1. When I try to download / install it. I get message saying you need to upgrade to IOS 5. But, 4.2.1 is the latest IOS for that device.

italk
Newbie
I am trying to install spotify. On my iPod touch 2nd gen running IOS 4.2.1. When I try to download / install it. I get message saying you need to upgrade to IOS 5. But, 4.2.1 is the latest IOS for t...
2012-07-06 2:38:22 AM
2016-09-08 3:02:30 PM
Hilltop_Manor
Newbie
38688 Views
25 replies
0 likes

38688 Views
25 replies
0 likes

Merging

Any idea why my playlists are merging, for instance i am playing one of my playlists and songs from another playlist is also coming on! Ive done a lovely wedding playlist and can't have fast songs coming on randomly! please help pl

Denise40
Casual Listener
Any idea why my playlists are merging, for instance i am playing one of my playlists and songs from another playlist is also coming on! Ive done a lovely wedding playlist and can't hav...
2016-09-07 2:58:52 PM
2016-09-08 7:19:46 AM
Denise40
Casual Listener
246 Views
2 replies
0 likes

246 Views
2 replies
0 likes

Saved songs get erased

So I follow the instructions: I connect to the same network of the computer where I have the songs saved and the songs transfer to my iPad. For a while, I am able to listen to the downloaded songs from there, but then the songs appear as if I had nev...

squintillas
Casual Listener
So I follow the instructions: I connect to the same network of the computer where I have the songs saved and the songs transfer to my iPad. For a while, I am able to listen to the downloaded songs fr...
2015-01-27 12:28:48 AM
2016-09-08 6:28:36 AM
pravusjif
Regular
477 Views
4 replies
0 likes

477 Views
4 replies
0 likes

Spotify Party Mode Offline Mode

Hi, how can i use Spotify Party Mode in offline mode????????

ingrocha
Newbie
Hi, how can i use Spotify Party Mode in offline mode????????
2016-01-27 5:07:24 PM
2016-09-07 11:25:38 PM
FriekoRieko
Gig Goer
693 Views
1 replies
2 likes

693 Views
1 replies
2 likes

It just keep crashing. I tried everything but still

Hi, I've been strugling with this for the past 9 months and serously I'm thinking to switch to another service. Everytime I stream music or download/remove any song from my Iphone 6s Plus the app just crashes. I tried deleting the app and removing it...

BandarFHD
Newbie
Hi, I've been strugling with this for the past 9 months and serously I'm thinking to switch to another service. Everytime I stream music or download/remove any song from my Iphone 6s Plus&nb...
2016-09-07 10:49:57 PM
419 Views
0 replies
0 likes

419 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts