Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

AmEx Premium Help

AmEx Premium Help

--

"You put on your boots, click into your bindings, dust the snow off your skis, and head out for the chair. It doesn't matter that you failed a test, didn't get the girl, or that your life is on a one way trip down the crapper, your world is right for the next couple of hours."
Reply
2 Replies

Hi. I suggest you to get in touch with Spotify so they can check this out for you. 

 

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this https://www.spotify.com/about-us/contact/contact-spotify-support/ to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify aims to reply within 24 hours. 

Thank you, I sent a question via the second link and replied to their noreply with my issue.
"You put on your boots, click into your bindings, dust the snow off your skis, and head out for the chair. It doesn't matter that you failed a test, didn't get the girl, or that your life is on a one way trip down the crapper, your world is right for the next couple of hours."

Suggested posts