Can't change region because card. Can't change card because region.

[elizabethmarieperri]

Plan

Premium

Country

UK moved to Australia

Device

(iPhone 11. IOS 16)

My Question or Issue

I signed up to premium in the UK but have moved back to Australia.

When I go to change the region from UK to Australia it won't allow me until I have changed the payment method. 

When I go to change the payment method using an Australian bank card it won't allow me until I have changed the region. 

What do i do?

[Maxim]

Hey @elizabethmarieperri,

Thanks for coming to the Community.

In this case, you'll need to cancel your current subscription and wait for it to end. Once it has ended, you can change your country setting through the dropdown menu here.

Once that's done, you can subscribe to a plan using your payment method that's been issued in Australia at https://spotify.com/premium.

Instructions on how to cancel and how that affects your account can be found at https://support.spotify.com/article/cancel-premium/.

Hope this helps 🙂