I have been kicked out of a family account

[Stopalov]

Hello,

My premium status has been removed without warning. The titular user in the Premium for Family tried inviting me back, but when I fill all my info (names, address), it states that it cannot confirm that I live on the same address.

Please help.

[Maxim · Accepted solution]

Hey @Stopalov,

Please reach out to Spotify Support so they can look into this for you 🙂

Contact form: https://support.spotify.com/contact-spotify-support/?contact
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If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.