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I used a gift card for Unlimited. How to change to premium

Solved!

I used a gift card for Unlimited. How to change to premium

I used the gift card accidentlly for unlimited.

I have 2 problems:

- the subscibtion page says I'm running free. I dont understand, so i cant change to premium.
- My credit card is not working.

Spotify, I'm so disapointed.
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Accepted Solutions
Marked as solution

Hey there! Welcome to the community!

 

Contact Spotify directly here and they will be able to help you! They will be able to change it to premium and fix any other account issues. 🙂

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

View solution in original post

1 Reply
Marked as solution

Hey there! Welcome to the community!

 

Contact Spotify directly here and they will be able to help you! They will be able to change it to premium and fix any other account issues. 🙂

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

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