Spotify Premium payment fault

[11147626814]

Hi I am paying for Spotify Premium and have been for around 12 months now. However my account keeps wiping all my songs and asks me if I would like to upgrade to Premium?

The last payment I made for premium was on the 4th of december. This is very frustrating as I am paying for the premium service but not recieving it. How do I manage this so that my account recognises that I am a premium member ?

[Nico]

Hey @11147626814! Welcome to the Spotify Community. ^^

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks! ^^

Peace