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Student Account problems

Student Account problems

I assumed being a student in high school would qualify me for a student account, but it didn't, so I couldn't get the student account, and I had already entered my card info. I don't have premium because of not being s student...but I was still charged $4.99. How do I get my money back?
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1 Reply

Hey @calitaylor98,

 

The pending charge is a part of your bank’s authorization process.

 

As the transaction(s) have not completed, you won't get billed. The authorization will expire and the funds will be returned shortly.

 

https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

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