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Trying to login with a university mail which is not exist now

Trying to login with a university mail which is not exist now

Firstly this is not my main account. I can't login on my computer to main account. I was using Spotify with university mail . They was using Google for mail system then they changed it to Zimbra. It's still logged in my phone but now i don't now how to login again on phone (if logged out) and my computer etc. I am trying to login for 2 weeks when i try new mail address it's saying ''This email adress or username is not linked to a Spotify account'' so i'm trying to login with Google again  and its directing me to university's  interface, i writing my username and password and trying to login but i'm facing with ''Google Workspace- Server Error''.  Could you help me please? 

Thanks😔

 

Country

Turkiye

 

 

Operating System

 Windows 10

 

 

resim_2025-02-03_022542434.png
Reply
1 Reply

Hi @liambx,

 

Thanks for reaching out. Not to worry, we'll gladly help you get back into your account.

 

If perhaps you have any alternate login methods on your account - Facebook, Google, Apple and such - you can still use those to log in. If not, feel free to reach out to our support team, they can assist you further. Make sure to have all of your payment and account information on hand, as our team will need it to find the account and verify you as the owner.

 

Hope this helps.


 

JoanModerator
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