Two Accounts, same facebook, lost playlists

[user-removed]

Hello!

So I have the following issue. I used to live in the States and had a usual Spotify account (associated to facebook) with premium account linked to a US Credit card. Today I live in Chile, but I was still using my "USA" account which I still pay everymonth for the premium service with a valid US card. The thing is that today I don't know how, my spotify logged in to a "NEW" account from "Chile", which had no premium and has none of my playlist. I thought that by paying for premium this problem would be solved, well it did not. Due to this I also lost all my synced offline tracks on all my devices. 

Now I have two accounts, same facebook, same user:

Nassam Estibill (facebook email n4z@live.com)  with all my playlists and followers--> paying with a US Credit card 

Nassam Estibill (facebook email n4z@live.com) with NO playlists, and NO followers--> paying with a Chilean credit card

I would like to see the possibility of merging my both accounts, recover my playlists and followrs, but continue paying with my chilean credit card. 

Thank you very much

[user-removed]

To merge your two Spotify accounts please use the online contact form and pick the closest options - they all go to the same team anyways. 😉 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible. Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

And follow the instuctions in this link to get your playlists back:

https://support.spotify.com/us/learn-more/faq/#!/article/can-i-recover-a-deleted-playlist 

Hope this helps, 

John