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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1923 Views
  • 0 replies
  • 8 likes
  • Security
  • 1923 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 449365 Views
  • 972 replies
  • 109 likes
  • Account
  • 449365 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199847 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199847 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108884 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108884 Views
  • 72 replies
  • 11 likes

Superuser Contribution Forgot password, can't login and can't access login email anymore

I was suddenly logged out from Spotify today, forgot my password but cannot get a password reset since I cannot access the email I logged in with in the first place. I do however have Premium so am still subject to the monthly payments without being ...

  • Visitor
  • I was suddenly logged out from Spotify today, forgot my password but cannot get a password reset since I cannot access the email I logged in with in the first place.  I do however have Premium ...
  • Not applicable
  • 287 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 287 Views
  • 2 replies
  • 0 likes

Max Limit of Possible Jam Session Users

PlanPremium My Question or IssueI am considering hosting a Jam Session and it is a need to logistically understand if Spotify can cut it or if working with a different platform is better. I have searched the web and there are mainly articles from 202...

  • Casual Listener
  • Plan Premium   My Question or Issue I am considering hosting a Jam Session and it is a need to logistically understand if Spotify can cut it or if working with a different platform is better...
  • Maxim
  • Spotify Star
  • 248 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 248 Views
  • 5 replies
  • 0 likes

Unable to join Duo plan, the error says "You can't join this plan"

I upgraded to the Duo plan tonight specifically so my housemate can be on the same sub. I sent him the provided link to join, and takes him to a page that says: "You can't join this plan. We couldn't confirm that you live with the plan manager for th...

  • Casual Listener
  • I upgraded to the Duo plan tonight specifically so my housemate can be on the same sub. I sent him the provided link to join, and takes him to a page that says: "You can't join this plan. We couldn't...
  • sadprovod
  • Casual Listener
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

Won't accept payment method. Cash app card.

Trying to change payment method to my cash app card and it won't let me.

  • Visitor
  • Trying to change payment method to my cash app card and it won't let me.
  • Maxim
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recovering my account

On one of the updates that Spotify did, I was logged off from my account and I can’t figure out which email was used for my account. This is for a premium subscription and i am being charged for it but i tried every email address I could think of and...

  • Newbie
  • On one of the updates that Spotify did, I was logged off from my account and I can’t figure out which email was used for my account. This is for a premium subscription and i am being charged for it b...
  • Val3x
  • Casual Listener
  • 55338 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 55338 Views
  • 8 replies
  • 1 likes

Superuser Contribution Sou premium e continuo com propagandas

Olá! Sou assinante premium mas, por algum motivo, continuo com propagandas durante a reprodução. Consigo ouvir offline, passar músicas e todas as demais funções normalmente.Os outros membros do mesmo pacote (premium family) não têm o mesmo problema. ...

  • Casual Listener
  • Olá!   Sou assinante premium mas, por algum motivo, continuo com propagandas durante a reprodução.  Consigo ouvir offline, passar músicas e todas as demais funções normalmente. Os outro...
  • clarissapimentel
  • Visitor
  • 4847 Views
  • 3 replies
  • 1 likes
  • Premium
  • 4847 Views
  • 3 replies
  • 1 likes

edit display name

similar to question/issue posted above my display/profile name is spelled very wrong and following steps for both mobile and desktop I am not offered an edit button anywhere???

  • Visitor
  • similar to question/issue posted above my display/profile name is spelled very wrong and following steps for both mobile and desktop I am not offered an edit button anywhere???
  • Maxim
  • Spotify Star
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Desisti de encerrar minha conta Premium

Tinha solicitado o encerramento da minha conta,ou seja,solicitei o cancelamento da minha conta,mas pensei melhor e quero continuar com minha conta que está prevista para ser encerrada amanhã 13/09

  • Visitor
  • Tinha solicitado o encerramento da minha conta,ou seja,solicitei o cancelamento da minha conta,mas pensei melhor e quero continuar com minha conta que está prevista para ser encerrada amanhã 13/09
  • Billy-J
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not receiving any promotional emails

In early 2021 I had to change the email on my account as I kept getting hacked, but ever since then I do not get any spotify promotional emails (i.e. codes for spotify presales/ spotify exclusive merch). I do still get emails from spotify but they ar...

  • Visitor
  • In early 2021 I had to change the email on my account as I kept getting hacked, but ever since then I do not get any spotify promotional emails (i.e. codes for spotify presales/ spotify exclusive mer...
  • Jessica_C
  • Newbie
  • 289 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 289 Views
  • 3 replies
  • 0 likes

Military usage in country other than my billing address

PlanFree/PremiumCountry Kuwait Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Dell Vostro and IphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) Windows 11 and IOS 17 My Question or IssueI am currently stationed in the Middle Ea...

  • Casual Listener
  • Plan Free/Premium Country Kuwait   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Dell Vostro and Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows ...
  • sduggins
  • Casual Listener
  • 204 Views
  • 5 replies
  • 0 likes
  • Account
  • 204 Views
  • 5 replies
  • 0 likes

Superuser Contribution Foreign currency fee charged for Australian account

PlanPremium DuoCountryAustraliaDevice(iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016)Operating System(iOS 10, macOS Mojave, Windows 10,etc.) My Question or IssueI changed to Duo Premium plan with payment method (PayPal linked to Australian CC...

  • Newbie
  • Plan Premium Duo Country Australia Device (iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016) Operating System (iOS 10, macOS Mojave, Windows 10,etc.)   My Question or Issue I cha...
  • Annoyeduser12
  • Visitor
  • 5013 Views
  • 21 replies
  • 4 likes
  • Account
    Subscription
  • 5013 Views
  • 21 replies
  • 4 likes

Superuser Contribution Video podcasts only playing audio

PlanFree DeviceMacbook Pro 2015Operating SystemBig Sur Version 11.2.3 My Question or IssueWhenever I play a podcast with video (any podcast), the mini video player that pops out only shows the thumbnail while the audio plays. I've tried switching bro...

  • Casual Listener
  • Plan Free   Device Macbook Pro 2015 Operating System Big Sur  Version 11.2.3   My Question or Issue Whenever I play a podcast with video (any podcast), the mini video player ...
  • Dessi
  • Moderator
  • 1729 Views
  • 5 replies
  • 0 likes
  • Account
    Free
  • 1729 Views
  • 5 replies
  • 0 likes

Unable to add any new log in method.

My default log in way is facebook, I want to add email with password or at least connect with google account. However whatever I try, I keep getting the same "somthing went wrong, please try again" error.

  • Visitor
  • My default log in way is facebook, I want to add email with password or at least connect with google account. However whatever I try, I keep getting the same "somthing went wrong, please try again" e...
  • Billy-J
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Solved!! It logs me out when time passes after playing something on Spotify web

When I play something for more than 2 hours, I am automatically logged out of Spotify Web, and every time I turn my computer off and back on, I have to log in again:PS: I use Microsoft Edge

  • Casual Listener
  • When I play something for more than 2 hours, I am automatically logged out of Spotify Web, and every time I turn my computer off and back on, I have to log in again: PS: I use Microsoft Edge
  • Billy-J
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Solved!! cannot set up a new email

I set up my account through Facebook, so I never had a password to change. I've tried resetting it, but I never got the email, even though I've tried multiple times. I use Yahoo for my email, so I think that might be the problem. How can I set a pass...

  • Regular
  • I set up my account through Facebook, so I never had a password to change. I've tried resetting it, but I never got the email, even though I've tried multiple times. I use Yahoo for my email, so I th...
  • schiras
  • Regular
  • 260 Views
  • 5 replies
  • 0 likes
  • 260 Views
  • 5 replies
  • 0 likes

Block someone so they don’t show up in a search

PlanPremiumCountryDenmark DeviceiPhone 11 Operating SystemiOS 10 My Question or IssueI want to not be able to search for a user and see their profile if they are blocked. Nothing should show up. Instead I should be able to find them under “blocked us...

  • Newbie
  • Plan Premium Country Denmark   Device iPhone 11  Operating System iOS 10   My Question or Issue I want to not be able to search for a user and see their profile if they are ...
  • Billy-J
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • Security
  • 109 Views
  • 1 replies
  • 0 likes