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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9698 Views
  • 3 replies
  • 9 likes
  • Security
  • 9698 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 490391 Views
  • 981 replies
  • 111 likes
  • Account
  • 490391 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1212959 Views
  • 119 replies
  • 117 likes
  • Account
  • 1212959 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122097 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122097 Views
  • 72 replies
  • 12 likes

Bugged account, no music videos rest of family does, no podcasts in daily

So when will Spotify start fixing bugged accounts?For over a year for multiple people, podcasts have been missing from daily.There are multiple threads of people who are the only one in their family (family subscription) who do not have music videos ...

  • Regular
  • So when will Spotify start fixing bugged accounts? For over a year for multiple people, podcasts have been missing from daily. There are multiple threads of people who are the only one in their fam...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

can't connect to Facebook

When trying to connect to Facebook it shows me an error "Something went wrong, please try again." I can't see the "add friends" button or the "connect to Facebook" in settings, yet after trying to link on the Facebook "linked apps" page it shows Spot...

  • Visitor
  • When trying to connect to Facebook it shows me an error "Something went wrong, please try again." I can't see the "add friends" button or the "connect to Facebook" in settings, yet after trying to li...
  • ribezaz
  • Spotify Star
  • 140 Views
  • 1 replies
  • 1 likes
  • 140 Views
  • 1 replies
  • 1 likes

Can you tell me why I got an alert for a new device when it's the same one

I'm using the same device and received an alert from Spotify that a new device was accessing my Spotify account. Not true. It was me on the same device.

  • Visitor
  • I'm using the same device and received an alert from Spotify that a new device was accessing my Spotify account. Not true. It was me on the same device.
  • Bittencourt
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution my brother's echo dot keeps connecting onto my spotify

So my brother and I are both on the Spotify Student Plan, but we have two different accounts and each pay for our own Premium. For some reason, whenever I'm listening to music on my account, whether when I'm on my phone, computer or driving, his musi...

  • Casual Listener
  • So my brother and I are both on the Spotify Student Plan, but we have two different accounts and each pay for our own Premium. For some reason, whenever I'm listening to music on my account, whether ...
  • karlochacon
  • Casual Listener
  • 33448 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 33448 Views
  • 8 replies
  • 1 likes

My wife can't log in to her duo account

When she tries to change her password it says her account doesn't exist. When she tries to create an account it says the account already exists. Both things can't be true at the same time.

  • Visitor
  • When she tries to change her password it says her account doesn't exist. When she tries to create an account it says the account already exists. Both things can't be true at the same time.
  • Luan
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

I have lost my username

I lost my copy of my username (not my display name, the assigned username.) I would like to know my username, but I can't find it anywhere in my account information. How do I find out what my username is?

  • Visitor
  • I lost my copy of my username (not my display name, the assigned username.) I would like to know my username, but I can't find it anywhere in my account information. How do I find out what my use...
  • Maxim
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Problem with account location for Duo

Hi Community,I recently started a Duo subscription with my wife, and we live together in Sweden. However, when we tried to confirm our address, we noticed a strange issue: my country is set to Italy (I am Italian, but haven't lived there for 13 years...

  • Casual Listener
  • Hi Community, I recently started a Duo subscription with my wife, and we live together in Sweden. However, when we tried to confirm our address, we noticed a strange issue: my country is set to Ital...
  • daber87
  • Casual Listener
  • 260 Views
  • 4 replies
  • 0 likes
  • Account
  • 260 Views
  • 4 replies
  • 0 likes

Login

Bonjour,J'ai un compte Spotify, mais aujourd'**bleep** quand j'ai essayé de me connecter cela n'a pas marché. J'ai été dans connexion, ai renseigné mon e-mail et mon mot de passe mais cela n'était pas le bon mot de passe... J'ai donc voulu réinitiali...

  • Visitor
  • Bonjour, J'ai un compte Spotify, mais aujourd'**bleep** quand j'ai essayé de me connecter cela n'a pas marché. J'ai été dans connexion, ai renseigné mon e-mail et mon mot de passe mais cela n'était ...
  • Luan
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Login
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Customer Service

How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account? Why is spotify such **bleep**? I meed actual help or i will have to cancel everything. PlanFree/PremiumCountry Device(iPhone 8, Samsung G...

  • Visitor
  • How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account?  Why is spotify such **bleep**? I meed actual help or i will have to cancel every...
  • arno_frenggel
  • Casual Listener
  • 6231 Views
  • 2 replies
  • 3 likes
  • Account
  • 6231 Views
  • 2 replies
  • 3 likes

I paid for premium but it did not reflect.

I paid for premium account today and got a confirmation message from my bank that the payment went through to spotify but I still have no premium features. I only has one account so there is no chance of being logged into the wrong account. I would l...

  • Visitor
  • I paid for premium account today and got a confirmation message from my bank that the payment went through to spotify but I still have no premium features. I only has one account so there is no chanc...
  • scamwizard
  • Visitor
  • 327 Views
  • 2 replies
  • 0 likes
  • Premium
  • 327 Views
  • 2 replies
  • 0 likes

Superuser Contribution Logged into someone else's account

Please help. I was locked out of my Spotify for unknown reasons (my password, which is the only one I've ever used, suddenly stopped working) and when I followed the password reset link to set a new one, it changed the password and logged me into an ...

  • Visitor
  • Please help. I was locked out of my Spotify for unknown reasons (my password, which is the only one I've ever used, suddenly stopped working) and when I followed the password reset link to set a new ...
  • Joan
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 140 Views
  • 1 replies
  • 0 likes

Why has my credit card been charged twice for spotify premium $18.99, on the same day?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Bittencourt
  • Spotify Star
  • 2725 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 2725 Views
  • 1 replies
  • 0 likes

How to claim profile when using a distribution service

So I’m using this free distribution service called amuse for my music it automatically made me a Spotify I just want to claim it I tried but it said I need i website this profile is really me amuse just made it for me I just want to claim it please h...

CE44BE90-76B9-43FE-ABD2-13C5A663072A.png
  • Casual Listener
  •    So I’m using this free distribution service called amuse for my music it automatically made me a Spotify I just want to claim it I tried but it said I need i website this profile is rea...
  • somebodyfromspace
  • Visitor
  • 5263 Views
  • 4 replies
  • 0 likes
  • Account
  • 5263 Views
  • 4 replies
  • 0 likes

How do I unblock someone who blocked me?

We would both like to unblock each other but we can not find each other's profile.

  • Casual Listener
  • We would both like to unblock each other but we can not find each other's profile.
  • Chrissy13
  • Newbie
  • 225 Views
  • 2 replies
  • 1 likes
  • 225 Views
  • 2 replies
  • 1 likes

Spotify gift card - can it be used for additional audiobook time?

Hello! I was given a gift card, but when I try to redeem it I am not able to because I already have the Premium family membership. Is it possible to use the gift card to add time to the audiobook listening per month? I frequently listen to more than ...

  • Visitor
  • Hello! I was given a gift card, but when I try to redeem it I am not able to because I already have the Premium family membership. Is it possible to use the gift card to add time to the audiobook lis...
  • Luan
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Other
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify prompts me to get premium to be able to cast to my Amazon devices

I used to be able to cast my Spotify music to my Echo devices (Show and Dot), individually or simultaneously, but now Spotify prompts me to get Premium to cast/listen to my devices. I can prompt Alexa to “play music on Spotify,” but I can’t cast musi...

  • Visitor
  • I used to be able to cast my Spotify music to my Echo devices (Show and Dot), individually or simultaneously, but now Spotify prompts me to get Premium to cast/listen to my devices. I can prompt ...
  • OscarDC
  • Moderator
  • 199 Views
  • 3 replies
  • 0 likes
  • 199 Views
  • 3 replies
  • 0 likes

Can't login on duo account?

My wife has upgraded to a duo account, but when i login on her username (email) i only get in on Spotify free. My guess is that somehow we got two different accounts on one email. I've tried to find the invite option in her app but either it's not on...

  • Visitor
  • My wife has upgraded to a duo account, but when i login on her username (email) i only get in on Spotify free. My guess is that somehow we got two different accounts on one email. I've tried to find ...
  • user-removed
  • Not applicable
  • 1328 Views
  • 2 replies
  • 0 likes
  • 1328 Views
  • 2 replies
  • 0 likes