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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9944 Views
  • 3 replies
  • 9 likes
  • Security
  • 9944 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 494487 Views
  • 982 replies
  • 112 likes
  • Account
  • 494487 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214066 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214066 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122730 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122730 Views
  • 72 replies
  • 12 likes

Superuser Contribution My Spotify's profile URL doesn't work in "Social Links" on Facebook

PlanPremiumCountryBrazilDevice(iPhone SE (2nd Generation) / DesktopOperating SystemiOS 13.5.1 / Windows 10 Pro My Question or IssueWhen i click on the URL, i get on Spotify Web Player or on the app (if i'am using mobile) but there is an error to show...

  • Regular
  •   Plan Premium Country Brazil Device (iPhone SE (2nd Generation) / Desktop Operating System iOS 13.5.1 / Windows 10 Pro   My Question or Issue When i click on the URL, i get on S...
  • RayyW0
  • Rising Star 1
  • 9359 Views
  • 11 replies
  • 0 likes
  • Account
    Other
  • 9359 Views
  • 11 replies
  • 0 likes

Payment was taken on Monday 13.01.2025. Old account

A new account was set up on 5th January which already been paid ....why two payment Please can this payment be returned ASAP

  • Visitor
  • A new account was set up on 5th January which already been paid ....why two payment Please can this payment be returned ASAP
  • Jose_M
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Check who has access to my account

while trying out a service that said it could remove duplicates a box popped up asking if the service could log-in to it, as me, on Spotify.It was a permissons page like I've seen with Google or Facebook where it said the service I was trying to use ...

  • Regular
  • while trying out a service that said it could remove duplicates a box popped up asking if the service could log-in to it, as me, on Spotify. It was a permissons page like I've seen with Google or Fa...
  • TristanMoss
  • Casual Listener
  • 13419 Views
  • 6 replies
  • 0 likes
  • Account
    Security
  • 13419 Views
  • 6 replies
  • 0 likes

Solved!! How to change country/region in Spotify for music suggestions when living in 2 countries!

PlanPremiumDevice(iPhone & PC)Operating System(iOS, Windows 10) My Question or IssueHi to everyone and thanks in advance. I am living in two neighboring countries dividing my work and living time in both.I am paying with a credit card from country A ...

  • Casual Listener
  • Plan Premium Device (iPhone & PC) Operating System (iOS, Windows 10)   My Question or Issue Hi to everyone and thanks in advance.   I am living in two neighboring countries di...
  • kyoussef
  • Casual Listener
  • 12884 Views
  • 7 replies
  • 0 likes
  • Account
  • 12884 Views
  • 7 replies
  • 0 likes

Autopayment

How do I make sure autopayment is turned on. I am a Premium subscriber.Thank you in advance for your assistance in answering this question.

  • Casual Listener
  • How do I make sure autopayment is turned on. I am a Premium subscriber. Thank you in advance for your assistance in answering this question.  
  • Bittencourt
  • Spotify Star
  • 263 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 263 Views
  • 3 replies
  • 0 likes

Everything gone on Spotify despite not doing anything??

For some reason everything on my Spotify is missing including my followers, profile picture, over 40 playlists and liked songs. I didn't touch anything and I'm extremely confused

  • Visitor
  • For some reason everything on my Spotify is missing including my followers, profile picture, over 40 playlists and liked songs. I didn't touch anything and I'm extremely confused
  • Liz60
  • Visitor
  • 147 Views
  • 2 replies
  • 0 likes
  • 147 Views
  • 2 replies
  • 0 likes

Email and password don't match never change password.

I was listening music as always and suddenly the account log me off and ask me for email o user and password, but it keeps showing email and password don't match. I have never change my password and last time I pay it accept the password but now is n...

  • Visitor
  • I was listening music as always and suddenly the account log me off and ask me for email o user and password, but it keeps showing email and password don't match. I have never change my password and ...
  • osornios
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Changing country in Spotify keeps autochanging it back to BE

PlanPremiumCountry - BE DeviceiPhone 15 Pro MaxOperating SystemiOS 18.3 My Question or IssueI had my Spotify subscription with an old mobile phone subscription ages ago. When I switched to another provider, I basically kept paying for my Spotify. I w...

  • Newbie
  • Plan Premium Country - BE   Device iPhone 15 Pro Max Operating System iOS 18.3   My Question or Issue I had my Spotify subscription with an old mobile phone subscription ages ago....
  • Maxim
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 132 Views
  • 1 replies
  • 0 likes

Incorrect address on lookup

hello, i've downgraded my subscription and my wife can't join. However, your address lookup is giving the incorrect address, so she can't join?

  • Visitor
  • hello, i've downgraded my subscription and my wife can't join. However, your address lookup is giving the incorrect address, so she can't join?
  • Maxim
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

can't connect to Facebook

When trying to connect to Facebook it shows me an error "Something went wrong, please try again." I can't see the "add friends" button or the "connect to Facebook" in settings, yet after trying to link on the Facebook "linked apps" page it shows Spot...

  • Visitor
  • When trying to connect to Facebook it shows me an error "Something went wrong, please try again." I can't see the "add friends" button or the "connect to Facebook" in settings, yet after trying to li...
  • ribezaz
  • Spotify Star
  • 151 Views
  • 1 replies
  • 1 likes
  • 151 Views
  • 1 replies
  • 1 likes

Can you tell me why I got an alert for a new device when it's the same one

I'm using the same device and received an alert from Spotify that a new device was accessing my Spotify account. Not true. It was me on the same device.

  • Visitor
  • I'm using the same device and received an alert from Spotify that a new device was accessing my Spotify account. Not true. It was me on the same device.
  • Bittencourt
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution my brother's echo dot keeps connecting onto my spotify

So my brother and I are both on the Spotify Student Plan, but we have two different accounts and each pay for our own Premium. For some reason, whenever I'm listening to music on my account, whether when I'm on my phone, computer or driving, his musi...

  • Casual Listener
  • So my brother and I are both on the Spotify Student Plan, but we have two different accounts and each pay for our own Premium. For some reason, whenever I'm listening to music on my account, whether ...
  • karlochacon
  • Casual Listener
  • 33662 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 33662 Views
  • 8 replies
  • 1 likes

My wife can't log in to her duo account

When she tries to change her password it says her account doesn't exist. When she tries to create an account it says the account already exists. Both things can't be true at the same time.

  • Visitor
  • When she tries to change her password it says her account doesn't exist. When she tries to create an account it says the account already exists. Both things can't be true at the same time.
  • Luan
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

I have lost my username

I lost my copy of my username (not my display name, the assigned username.) I would like to know my username, but I can't find it anywhere in my account information. How do I find out what my username is?

  • Visitor
  • I lost my copy of my username (not my display name, the assigned username.) I would like to know my username, but I can't find it anywhere in my account information. How do I find out what my use...
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Problem with account location for Duo

Hi Community,I recently started a Duo subscription with my wife, and we live together in Sweden. However, when we tried to confirm our address, we noticed a strange issue: my country is set to Italy (I am Italian, but haven't lived there for 13 years...

  • Casual Listener
  • Hi Community, I recently started a Duo subscription with my wife, and we live together in Sweden. However, when we tried to confirm our address, we noticed a strange issue: my country is set to Ital...
  • daber87
  • Casual Listener
  • 293 Views
  • 4 replies
  • 0 likes
  • Account
  • 293 Views
  • 4 replies
  • 0 likes

Login

Bonjour,J'ai un compte Spotify, mais aujourd'**bleep** quand j'ai essayé de me connecter cela n'a pas marché. J'ai été dans connexion, ai renseigné mon e-mail et mon mot de passe mais cela n'était pas le bon mot de passe... J'ai donc voulu réinitiali...

  • Visitor
  • Bonjour, J'ai un compte Spotify, mais aujourd'**bleep** quand j'ai essayé de me connecter cela n'a pas marché. J'ai été dans connexion, ai renseigné mon e-mail et mon mot de passe mais cela n'était ...
  • Luan
  • Spotify Star
  • 374 Views
  • 1 replies
  • 0 likes
  • Login
  • 374 Views
  • 1 replies
  • 0 likes

I paid for premium but it did not reflect.

I paid for premium account today and got a confirmation message from my bank that the payment went through to spotify but I still have no premium features. I only has one account so there is no chance of being logged into the wrong account. I would l...

  • Visitor
  • I paid for premium account today and got a confirmation message from my bank that the payment went through to spotify but I still have no premium features. I only has one account so there is no chanc...
  • scamwizard
  • Visitor
  • 336 Views
  • 2 replies
  • 0 likes
  • Premium
  • 336 Views
  • 2 replies
  • 0 likes