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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5417 Views
  • 1 replies
  • 9 likes
  • Security
  • 5417 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 471066 Views
  • 978 replies
  • 111 likes
  • Account
  • 471066 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207268 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207268 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118644 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118644 Views
  • 72 replies
  • 12 likes

Superuser Contribution Can someone check for me if my e-mail address is verified or not?

I received a message that says I have to verify my e-mail address to complete my post, but when I clicked on the link in the e-mail the community website gives me an error message. But at the same time the community website says my e-mail address is ...

  • Casual Listener
  • I received a message that says I have to verify my e-mail address to complete my post, but when I clicked on the link in the e-mail the community website gives me an error message. But at the same t...
  • Joan
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perdu mon compte

J’ai un compte prémum et ma fille ne trouve plus le siens

  • Visitor
  • J’ai un compte prémum et ma fille ne trouve plus le siens
  • Eni
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

I was charged for spotify stock sw

I found out I have been charged for spotify stock sw. Why did this happen? How can I stop it?

  • Visitor
  • I found out I have been charged for spotify stock sw. Why did this happen? How can I stop it?
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Someone that wasn’t me logged into my account from Russia. I live in the US

I received an email that said someone from Russia logged into my account.. That definitely was not me especially since I live in the US. Any help to know how to get them off my account would be great!!

  • Visitor
  • I received an email that said someone from Russia logged into my account.. That definitely was not me especially since I live in the US. Any help to know how to get them off my account would be great...
  • Maxim
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

J’ai un compte qui a été créer par Distrokid mais je n’y est pas accès

J’ai un compte créer par DistroKid car je poste ma musique dessus mais j’ai aucun moyen d’y avoir accès afin d’avoir Spotify for Artist. J’aimerais connaître mes stats mais il m’est impossible.

  • Visitor
  • J’ai un compte créer par DistroKid car je poste ma musique dessus mais j’ai aucun moyen d’y avoir accès afin d’avoir Spotify for Artist. J’aimerais connaître mes stats mais il m’est impossible.
  • Ximzend
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola tengo un problema con mi cuenta.

Yo pago la cuenta duo, pero de un tiempo para acá solo puedo escucharla en un solo dispositivo. Me podéis ayudar por favor

  • Visitor
  • Yo pago la cuenta duo, pero de un tiempo para acá solo puedo escucharla en un solo dispositivo. Me podéis ayudar por favor
  • ribezaz
  • Spotify Star
  • 124 Views
  • 1 replies
  • 1 likes
  • 124 Views
  • 1 replies
  • 1 likes

Solved!! I can't change my country, because Spotify only gives me one option and I am NOT there

PlanFree/PremiumCountry My Question or IssueI am trying to change my country as Spotify currently assumes I am in France (it is the only option in the dropdown), but I live in Spain - Barcelona. I don't want to see all the french stuff that it keeps ...

  • Casual Listener
  • Plan Free/Premium Country   My Question or Issue I am trying to change my country as Spotify currently assumes I am in France (it is the only option in the dropdown), but I live in Spain - ...
  • Maxim
  • Spotify Star
  • 157 Views
  • 3 replies
  • 1 likes
  • Account
  • 157 Views
  • 3 replies
  • 1 likes

change username

my username has always been a nonsensical string of numbers and letters, I've been wanting to change it for years but I don't know how to do it, so I'm calling the Help wizard to the rescue. my actual username is : " " ... lol

  • Visitor
  • my username has always been a nonsensical string of numbers and letters, I've been wanting to change it for years but I don't know how to do it, so I'm calling the Help wizard to the rescue. my act...
  • 31r2dm2jl7tr7c6typt2
  • Visitor
  • 351 Views
  • 2 replies
  • 0 likes
  • Other
  • 351 Views
  • 2 replies
  • 0 likes

I have an account with username only. I changed my phone and don't remember

I don't remember whether I logged in with phone number or an email nor do I remember the password. I want to add this old account with username only to my new phone. Would appreciate any help !

  • Visitor
  • I don't remember whether I logged in with phone number or an email nor do I remember the password. I want to add this old account with username only to my new phone. Would appreciate any help 🙂 !
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Change Plan Manager

I have Premium Duo with my wife - She is the plan manager.She doesn't use the audio books, but this is only available to the plan manager.Can I change the plan manager to be me rather than my wife so I can use the audio books?The subscription comes o...

  • Visitor
  • I have Premium Duo with my wife - She is the plan manager. She doesn't use the audio books, but this is only available to the plan manager. Can I change the plan manager to be me rather than my wif...
  • AdamDamon
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

nothing works, disgusted by the lack of customer support

I once logged in through Facebook, now I don't have the FB account anymore and I am totally locked out of my account, nothing works I tried everything and it just gives 403 or some other non-explicative error. I am disgusted by the complete lack of c...

  • Newbie
  • I once logged in through Facebook, now I don't have the FB account anymore and I am totally locked out of my account, nothing works I tried everything and it just gives 403 or some other non-explicat...
  • Ximzend
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
  • 137 Views
  • 1 replies
  • 0 likes

False Reports on Profile Picture Takedown Notification

Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to appeal or counter these reports. They just go throu...

  • Newbie
  • Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to ...
  • ijustcant
  • Casual Listener
  • 628 Views
  • 6 replies
  • 3 likes
  • Account
    Other
    Security
  • 628 Views
  • 6 replies
  • 3 likes

Disabled Facebook Account / can't log-in email

PlanPremium/ Family PlanCountryPhilippinesDevicePC, Xiaomi PhoneOperating SystemWindows 11 My Question or IssueMy Facebook account, which was connected to my account and my only way to log in, was disabled. Now, I can not use Spotify on my phone as i...

  • Visitor
  • Plan Premium/ Family Plan Country Philippines Device PC, Xiaomi Phone Operating System Windows 11   My Question or Issue My Facebook account, which was connected to my account and my o...
  • Maxim
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! No more access to email of the account

Hi everybody, I write from Italy, I've no longer access to email associated to my premium account. I am accessing the service because since long time I am logged in on the app. I would like to upgrade my plan bud I don't remember password and don't h...

  • Visitor
  • Hi everybody,  I write from Italy, I've no longer access to email associated to my premium account. I am accessing the service because since long time I am logged in on the app. I would like to...
  • Shango
  • Visitor
  • 399 Views
  • 3 replies
  • 0 likes
  • Account
  • 399 Views
  • 3 replies
  • 0 likes

Can‘t log into third party services

Hello, I‘ve been having an issue with using spotify to log into third party services. Every time I try to log in I get an error message that says “Something went wrong, please try again or check out our help area”. I’ve been having this problem for a...

  • Casual Listener
  • Hello, I‘ve been having an issue with using spotify to log into third party services. Every time  I try to log in I get an error message that says “Something went wrong, please try again or chec...
  • ribezaz
  • Spotify Star
  • 204 Views
  • 3 replies
  • 1 likes
  • Login
  • 204 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Can't pay for subscription due to wrong google account

My Question or IsIssueI recently deleted my old email which i used to create my spotify account like a decade ago, i also got a new credit card so i cancelled my subscription so i could switch everything over and renew it, but even though i changed m...

  • Casual Listener
  • My Question or IsIssue I recently deleted my old email which i used to create my spotify account like a decade ago, i also got a new credit card so i cancelled my subscription so i could switch ever...
  • DalternateUniverse
  • Casual Listener
  • 362 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 362 Views
  • 2 replies
  • 0 likes

Changing Account Profile

The Spotify isn't accepting the changes in my profile. It always states that for my protection they are unable to process the changes. Hence, I can't change it after several tries

  • Visitor
  • The Spotify isn't accepting the changes in my profile. It always states that for my protection they are unable to process the changes. Hence, I can't change it after several tries
  • ribezaz
  • Spotify Star
  • 109 Views
  • 1 replies
  • 1 likes
  • Account
  • 109 Views
  • 1 replies
  • 1 likes

I have premium. Won't let me change location.

And therefore won't let me change my payment method to a card from my current country.I'm registered with Spotify in the UK. I live in the UAE. Want to use a UAE card.It won't let me change my location to the UAE because I already have premium.Spotif...

  • Visitor
  • And therefore won't let me change my payment method to a card from my current country. I'm registered with Spotify in the UK. I live in the UAE. Want to use a UAE card. It won't let me change m...
  • Billy-J
  • Spotify Star
  • 1730 Views
  • 8 replies
  • 0 likes
  • Premium
  • 1730 Views
  • 8 replies
  • 0 likes