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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9137 Views
  • 2 replies
  • 9 likes
  • Security
  • 9137 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483089 Views
  • 979 replies
  • 111 likes
  • Account
  • 483089 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211180 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211180 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121071 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121071 Views
  • 72 replies
  • 12 likes

Couldn't Login to Account and Now it is just GONE

PlanFreeCountryUSA My Question or IssueThis is a new account because I couldn't login using my original account. My original account was hufflepuffgwen. I tried logging in about a month ago and it said the username and password didn't match. I reset ...

  • Visitor
  • Plan Free Country USA   My Question or Issue This is a new account because I couldn't login using my original account. My original account was hufflepuffgwen. I tried logging in about a mo...
  • Daai_Guitar_Ou
  • Music Fan
  • 580 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 580 Views
  • 2 replies
  • 0 likes

Superuser Contribution No pasó el pago de tu suscripción.????

Tengo plan familia, y desde hace mucho uso premiun, y ahora me dice que la tarjeta con la que pago no funciona, y e registrado 5 tarjetas de credito Visa/MasterCard y NADA, dice que hubo un error.. que paso?? ayuda por favor

  • Casual Listener
  • Tengo plan familia, y desde hace mucho uso premiun, y ahora me dice que la tarjeta con la que pago no funciona, y e registrado 5 tarjetas de credito Visa/MasterCard y NADA, dice que hubo un error.. q...
  • Xenia
  • Moderator
  • 1833 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1833 Views
  • 7 replies
  • 0 likes

[All Platforms][Developer] [Ads]Ads by Region or Preference

I am getting Ads in other languages which I do not know or use.It's losing the purpose of advertisement.Can you add a level of filtering based on the song language we hear. For example, I hear songs mostly in English, Tamil and Spanish but I hear ads...

  • Visitor
  • I am getting Ads in other languages which I do not know or use. It's losing the purpose of advertisement. Can you add a level of filtering based on the song language we hear.  For example, I ...
  • Jose_M
  • Spotify Star
  • 508 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Developer
  • 508 Views
  • 1 replies
  • 0 likes

[All Platforms][Search] Unable to find a new user in search bar

Hello everyone, I've created a new account recently. When i search for it on search bar, it doesn't appear. I've tried with 2 different accounts, on mozilla, chrome and app. I've made a test playlist, it also doesn't appear on search bar. Search bar ...

  • Visitor
  • Hello everyone,    I've created a new account recently. When i search for it on search bar, it doesn't appear. I've tried with 2 different accounts, on mozilla, chrome and app. I've made ...
  • Maxim
  • Spotify Star
  • 448 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Search
  • 448 Views
  • 1 replies
  • 0 likes

Solved!! How do y'all get the title next to your name?

I am a new user in the platform and I've been having some trouble understanding how does it work, my question is: how do y'all get the title next to your name? I've seen some like "rookie" or "casual listener"

  • Regular
  • I am a new user in the platform and I've been having some trouble understanding how does it work, my question is: how do y'all get the title next to your name? I've seen some like "rookie" or "c...
  • Billy-J
  • Spotify Star
  • 415 Views
  • 1 replies
  • 0 likes
  • Other
  • 415 Views
  • 1 replies
  • 0 likes

I don't know what is happening with my Spotify artist profile

First, I want to tell you how it probably started. My assumptions: this happened after, after I complained about the presence of two tracks of other artists in my profile, the tracks seemed to have been removed, but I do not remember in which date, I...

Screenshot_3.png photo_2020-11-08_12-21-38.jpg Screenshot_1.png Screenshot_4.png
  • Casual Listener
  • First, I want to tell you how it probably started.   My assumptions: this happened after, after I complained about the presence of two tracks of other artists in my profile, the tracks seemed ...
  • Billy-J
  • Spotify Star
  • 613 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] Whats up??

I was happy with Spotify until I upgraded to the premium package. As soon as I did that the site deleted ALL my saved music, over 750 songs from back in the day till now. I was so **bleep** words can't explain. Instead of trying to re-download all th...

  • Visitor
  • I was happy with Spotify until I upgraded to the premium package.  As soon as I did that the site deleted ALL my saved music, over 750 songs from back in the day till now.  I was so **bleep...
  • Alex
  • Spotify Legend
  • 332 Views
  • 2 replies
  • 0 likes
  • Android
    Other
  • 332 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot Change Display Name

PlanFreeCountryIndiaDeviceRedmi 6Operating SystemAndroid 8.1.0 My Question or Issue I am trying to change my initial profile name using the following methodhttps://support.spotify.com/in/article/change-my-username/ But my profile name is not appearin...

  • Visitor
  • Plan Free Country India Device Redmi 6 Operating System Android 8.1.0   My Question or Issue   I am trying to change my initial profile name using the following method https://s...
  • Alex
  • Spotify Legend
  • 721 Views
  • 4 replies
  • 1 likes
  • Account
  • 721 Views
  • 4 replies
  • 1 likes

Do unused accounts disappear from searches?

PlanPremiumCountryUnited StatesDeviceOnePlus 6 and Windows PCOperating SystemAndroid v10, Windows 10 My Question or IssueI have several friends who use Spotify only occasionally, and it seems as though if they haven't used Spotify in maybe a month or...

  • Casual Listener
  • Plan Premium Country United States Device OnePlus 6 and Windows PC Operating System Android v10, Windows 10   My Question or Issue I have several friends who use Spotify only occasiona...
  • LemonYeti
  • Casual Listener
  • 723 Views
  • 2 replies
  • 0 likes
  • Account
  • 723 Views
  • 2 replies
  • 0 likes

Superuser Contribution List of friends I'm following not working

PlanPremiumCountry DeviceiPhone and laptopOperating SystemIOS 14.1 and windows 10 My Question or Issuewhen I try to open my list of friends that I'm following, an error occurs. On my phone it says "something went wrong. Have another go?" while on my ...

  • Visitor
  • Plan Premium Country   Device iPhone and laptop Operating System IOS 14.1 and windows 10   My Question or Issue when I try to open my list of friends that I'm following, an error ...
  • Alex
  • Spotify Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • Premium
  • 353 Views
  • 1 replies
  • 0 likes

[Android][Other] entering the app with my account

hey guys' i had a spotify premium account (that i bought with a year token 3 months ago) and now the app wont let me in and when they send me a link to recover its written that the link is expired (eve though i enter the link right away)how can i get...

  • Visitor
  • hey guys' i had a spotify premium account (that i bought with a year token 3 months ago) and now the app wont let me in and when they send me a link to recover  its written that the link is expi...
  • Billy-J
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Post in any forum other than here.

I clicked help, it took me to all the help threads but I can't start a post. Other than here for some reason. The problem I am having is that I have an artist I am following "Leo" and he does heavy metal covers of songs. But I am constantly getting (...

  • Regular
  • I clicked help, it took me to all the  help threads but I can't start a post. Other than here for some reason.    The problem I am having is that I have an artist I am following "Leo...
  • Jeremy
  • Spotify Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • Other
  • 337 Views
  • 1 replies
  • 0 likes

Solved!! Login works but cannot get into my account menu

Hi, after logging in, I would like to enter My Account menu to look at invoices, maybe change to Duo etc. But I keep getting the Unexpected Error page. Any guidance? B.

  • Casual Listener
  • Hi, after logging in, I would like to enter My Account menu to look at invoices, maybe change to Duo etc. But I keep getting the Unexpected Error page. Any guidance? B.
  • Beruthiel
  • Casual Listener
  • 584 Views
  • 2 replies
  • 0 likes
  • Account
  • 584 Views
  • 2 replies
  • 0 likes

I think my account has been either hacked or tampered with

PlanFreeCountryUnited StatesDeviceI use a Samsung Galaxy 10s and my PC (Mostly my PC)Operating SystemAndroid and Windows 10 My Question or IssueI think my account has been either hacked or tampered with Mainly because my name has been changed and on ...

  • Casual Listener
  •   Plan Free Country United States Device I use a Samsung Galaxy 10s and my PC (Mostly my PC) Operating System Android and Windows 10   My Question or Issue I think my account has...
  • Billy-J
  • Spotify Star
  • 625 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 625 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Random song keeps interrupting my music

Plan—> PremiumCountry—> Canada DeviceiPhone 7PLUS, Samsung SmartTV, MacBook AirOperating System(Idk what systems) My Question or IssueHi! I have a problem that I desperately need fixed. I’ll be playing songs/playlist/artist, whatever it may be, and t...

  • Casual Listener
  • Plan—> Premium Country—> Canada   Device iPhone 7PLUS, Samsung SmartTV, MacBook Air Operating System (Idk what systems)   My Question or Issue Hi! I have a problem that ...
  • Ver
  • Spotify Legend
  • 20447 Views
  • 20 replies
  • 2 likes
  • Account
    Premium
    Security
    Subscription
  • 20447 Views
  • 20 replies
  • 2 likes

Solved!! Unknown device connect with Spotify Connect

Planpremium Operating SystemANDROID sony xperia A couple of weeks now a device unknown to me is connected to my account and changes my recently played songs and most played songs. I have changed my password and used the sign out everywhere option. It...

  • Regular
  • Plan premium   Operating System ANDROID sony xperia    A couple of weeks now a device unknown to me is connected to my account and changes my recently played songs and most playe...
  • Zommes
  • Regular
  • 19149 Views
  • 6 replies
  • 1 likes
  • Account
  • 19149 Views
  • 6 replies
  • 1 likes

My account is damaged and I cannot edit it. Where can I find support chat or contact email?

Just as in title I cannot edit my account and I just get the message to reach support. Then I cannot find any support chat. Why is it so hard to make a simple and accessible contact form?

  • Casual Listener
  • Just as in title I cannot edit my account and I just get the message to reach support. Then I cannot find any support chat.   Why is it so hard to make a simple and accessible contact form?
  • sebastianpi
  • Casual Listener
  • 853 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Premium
  • 853 Views
  • 2 replies
  • 1 likes

Superuser Contribution Connecting 2 different accounts to each other.

I had created an account in 2015/2016, not really sure about it, which is still active and useable atm. Back then I wanted to change my profile name, but it was impossible. So, I created a new account and continued with it after couple of years until...

  • Visitor
  •   I had created an account in 2015/2016, not really sure about it, which is still active and useable atm. Back then I wanted to change my profile name, but it was impossible. So, I created a ne...
  • Ver
  • Spotify Legend
  • 1679 Views
  • 3 replies
  • 1 likes
  • Account
  • 1679 Views
  • 3 replies
  • 1 likes

Lost Playlist

Hello,I had a playlist a year ago (2019) and I think around November or December it just disappeared. I'm pretty sure I didn't delete it myself, since there was absolutely no reason for that. I am aware of the Restore-Playlist-Feature, but it doesn't...

  • Casual Listener
  • Hello, I had a playlist a year ago (2019) and I think around November or December it just disappeared. I'm pretty sure I didn't delete it myself, since there was absolutely no reason for that. I am ...
  • Billy-J
  • Spotify Star
  • 646 Views
  • 3 replies
  • 0 likes
  • Account
  • 646 Views
  • 3 replies
  • 0 likes