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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8941 Views
  • 1 replies
  • 9 likes
  • Security
  • 8941 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480327 Views
  • 979 replies
  • 111 likes
  • Account
  • 480327 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210485 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210485 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120622 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120622 Views
  • 72 replies
  • 12 likes

Mixed account

I have had a spotify account for a few years through Facebook under the name Cory Devine. However recently my brother, also a spotify user, logged me out the iPad app and logged himself in as kierondevine. Since then, whenever I sign into my account ...

  • Newbie
  • I have had a spotify account for a few years through Facebook under the name Cory Devine. However recently my brother, also a spotify user, logged me out the iPad app and logged himself in as kierond...
  • Peter__
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

What happened to all my playlists

I log in and all my playlists are gone..................................what to do

  • Newbie
  • I log in and all my playlists are gone..................................what to do
  • Peter__
  • Community Legend
  • 1527 Views
  • 2 replies
  • 0 likes
  • 1527 Views
  • 2 replies
  • 0 likes

Premium account KPN stopped

Hi,As of next week my premium account from KPN will be stopped. Can I already get my own premium account so that I don't have to stop listening? And how I do this?

  • Visitor
  • Hi, As of next week my premium account from KPN will be stopped. Can I already get my own premium account so that I don't have to stop listening? And how I do this?
  • Joe
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Cannot change country!

I signed up to Spotify in the US but now I live in Mexico. I cannot change my country, ZIP code, anything. I log in, change everything in profile and then a message appears saying that my email is already being used (obviously). How can I solve this?...

  • Newbie
  • I signed up to Spotify in the US but now I live in Mexico. I cannot change my country, ZIP code, anything. I log in, change everything in profile and then a message appears saying that my email is al...
  • Joe
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Downloading over mobile network

The new spotify looks like great and everything. But I just used it on my phone while at the gym where there is no wifi, I saved an album to my phone to listen to and have just found out it used 3GB of data doing something in the backround. I have no...

  • Newbie
  • The new spotify looks like great and everything. But I just used it on my phone while at the gym where there is no wifi, I saved an album to my phone to listen to and have just found out it used 3GB ...
  • Joe
  • Community Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • Account
  • 533 Views
  • 1 replies
  • 0 likes

Why my $4.99 per month account still have ad in mobile side?

I have unlimited subscribtion for $4.99, I enjoy no ad for PC, but still have ad in mobile side, why? Thanks Rui

  • Casual Listener
  • I have unlimited subscribtion for $4.99, I enjoy no ad for PC, but still have ad in mobile side, why?   Thanks Rui
  • Joe
  • Community Legend
  • 346 Views
  • 3 replies
  • 0 likes
  • Unlimited
  • 346 Views
  • 3 replies
  • 0 likes

not getting codes for refferals

so i haven't gotten a single code from spotify or extole. Yes, i have checked my spam folder. but i have 2 sign ups and i emailed spotify but haven't gotten a response... i sent the email 10 days ago please help

  • Casual Listener
  • so i haven't gotten a single code from spotify or extole. Yes, i have checked my spam folder. but i have 2 sign ups  and i emailed spotify but haven't gotten a response... i sent the email...
  • Joe
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

My Spotify App has disappeared

I've had a Spotify account for 2 years. I just updated my software on my phone from sisters computer. I don't have access to her computer. Is there a way to get my account back? . Any suggestions??

  • Newbie
  • I've had a Spotify account for 2 years. I just updated my software on my phone from sisters computer. I don't have access to her computer. Is there a way to get my account back? . Any suggestions??
  • user-removed
  • Not applicable
  • 626 Views
  • 1 replies
  • 0 likes
  • 626 Views
  • 1 replies
  • 0 likes

Managing Subscriptions

Is there a way to transfer all the data from my facebook account to another account? i want to stop using facebook logging into spotify and instead use a different personal account. This means I also want to transfer my premium account details, is th...

  • Newbie
  • Is there a way to transfer all the data from my facebook account to another account? i want to stop using facebook logging into spotify and instead use a different personal account. This means I al...
  • user-removed
  • Not applicable
  • 255 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 255 Views
  • 1 replies
  • 0 likes

Spotify is not working at all, help!??

I made my account, and I downloaded spotify, and went to log in, and it said my password didn't go with my email, so I tried again, didn't work, reset my password, didn't work, shut it down, didn't work, help me! I really want to use this, and it doe...

  • Casual Listener
  • I made my account, and I downloaded spotify, and went to log in, and it said my password didn't go with my email, so I tried again, didn't work, reset my password, didn't work, shut it down, didn't w...
  • Christoffer
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Spotify Premium Expensive

I was going to look into buying spotify premium.. But being at £120/y I dont think I will be. Why does it cost so much? Also, the website said Spotify for mobile is free.. I downloaded it on my Windows Phone, turns out I need premium. Weird.

Free
  • Casual Listener
  • I was going to look into buying spotify premium.. But being at £120/y I dont think I will be. Why does it cost so much?       Also, the website said Spotify for mobile is fre...
  • Peter__
  • Community Legend
  • 635 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 635 Views
  • 5 replies
  • 0 likes

account got reset, no response from Spotify

Spotify guys, I've accidentally disconnected Facebook from my account thinking I was unlinking broadcasting activities to Facebook and now my account got reset to a FREE account, lost my playlists, apps, everything. I've sent two support tickets on t...

  • Newbie
  • Spotify guys, I've accidentally disconnected Facebook from my account thinking I was unlinking broadcasting activities to Facebook and now my account got reset to a FREE account, lost my playlists, a...
  • Peter__
  • Community Legend
  • 213 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 213 Views
  • 2 replies
  • 0 likes

Log everyone out

Please can you log everyone out of my spotify account. Registered through Facebook joe90102@yahoo.com

  • Newbie
  • Please can you log everyone out of my spotify account. Registered through Facebook joe90102@yahoo.com
  • Peter__
  • Community Legend
  • 1305 Views
  • 1 replies
  • 0 likes
  • 1305 Views
  • 1 replies
  • 0 likes

Premium Account Stolen

Gotta say this isn't cool. Everything was working fine then suddenly I got logged out of the app on my phone and was unable to sign in again via the phone or computer. I tried the change password request and noticed that the system is no longer regon...

  • Casual Listener
  • Gotta say this isn't cool. Everything was working fine then suddenly I got logged out of the app on my phone and was unable to sign in again via the phone or computer. I tried the change passwor...
  • Peter__
  • Community Legend
  • 563 Views
  • 6 replies
  • 1 likes
  • 563 Views
  • 6 replies
  • 1 likes

Activity feed not working

spotify activity feed not working it keeps showing off online or will not share anything at all.

  • Casual Listener
  • spotify activity feed not working it keeps showing off online or will not share anything at all. 
  • meskoozie
  • Casual Listener
  • 3281 Views
  • 9 replies
  • 8 likes
  • Account
    Free
  • 3281 Views
  • 9 replies
  • 8 likes

Additional charge the day after my monthly charge

Yesterday my credit card was charged my usual 4.99 monthly fee for my Spotify subscription. Today, an additional 9.99 was charged to the same credit card. The charge is coming from Spotify (according to my credit card company), but there is no matchi...

  • Newbie
  • Yesterday my credit card was charged my usual 4.99 monthly fee for my Spotify subscription.   Today, an additional 9.99 was charged to the same credit card. The charge is coming from Spotify...
  • Jamie
  • Spotify Legend
  • 545 Views
  • 2 replies
  • 0 likes
  • 545 Views
  • 2 replies
  • 0 likes

My subscription

I used a prepaid code and got the receipt via email but spotify won't play

  • Casual Listener
  • I used a prepaid code and got the receipt via email but spotify won't play
  • user-removed
  • Not applicable
  • 499 Views
  • 4 replies
  • 0 likes
  • Account
  • 499 Views
  • 4 replies
  • 0 likes

Facebook is blocked on my work computer...how can I log in?

Facebook is blocked on my server at work, and I really want to be able to use Spotify in the office. Is there any other way I can log in, even though I created my account with my Facebook account? Thanks for any suggestions!

  • Visitor
  • Facebook is blocked on my server at work, and I really want to be able to use Spotify in the office.  Is there any other way I can log in, even though I created my account with my Facebook accou...
  • Peter__
  • Community Legend
  • 20575 Views
  • 2 replies
  • 2 likes
  • 20575 Views
  • 2 replies
  • 2 likes

LOOP - Cannot log into spotify *please help*

hi there, i have not used Spotify for over a year. LAst Used was in London, now I am in Sydney. I cannot find any information to help with the looping problem i am experiencing...if someone could help it would be greatly appreciated. Here is what is ...

  • Newbie
  • hi there,   i have not used Spotify for over a year. LAst Used was in London, now I am in Sydney. I cannot find any information to help with the looping problem i am experiencing...if someon...
  • Peter__
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes