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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9954 Views
  • 3 replies
  • 9 likes
  • Security
  • 9954 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 496969 Views
  • 982 replies
  • 112 likes
  • Account
  • 496969 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214140 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214140 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122781 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122781 Views
  • 72 replies
  • 12 likes

Payment!

Spotify is a swedish company, so WHY do you draw the payment from my visacard around the 20-23d every month? You know, as you are sweds, that we don't get our paychecks earlier than de 25:th every month. (In my case the 26th). Can you please change t...

  • Casual Listener
  • Spotify is a swedish company, so WHY do you draw the payment from my visacard around the 20-23d every month? You know, as you are sweds, that we don't get our paychecks earlier than de 25:th every mo...
  • Sam
  • Spotify
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Spotify showed wrong username, now all playlists are gone.

My spotify somehow got hooked up with my gf's account. I reconnected it with facebook to get it right. Now all my starred and playlists are gone, and it says I only have a free subscription.

  • Newbie
  • My spotify somehow got hooked up with my gf's account. I reconnected it with facebook to get it right. Now all my starred and playlists are gone, and it says I only have a free subscription.
  • Sam
  • Spotify
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

trail

After the 48-hour trail on my mobile phone, can I still listen to music on my phone? am i charged

  • Newbie
  • After the 48-hour trail on my mobile phone, can I still listen to music on my phone? am i charged
  • Sam
  • Spotify
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

subscribed for free Premium trial, but its not working

I recently changed from country and cannot change my country settings (because I dont have a local creditcard yet). The message I get from Spotify is that I have to change my country settings or upgrade my account to listen to the music. So I upgrade...

  • Newbie
  • I recently changed from country and cannot change my country settings (because I dont have a local creditcard yet). The message I get from Spotify is that I have to change my country settings or upgr...
  • Sam
  • Spotify
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Subscription Problem

So.. I have a question. I have tried to email, did not work. I have canceled my Spotify account. I was having some issues that I had a hard time fixing. I had signed up for the spotity premium 30 day trial, and I only got it for 10 days, then it shut...

  • Newbie
  • So.. I have a question. I have tried to email, did not work.   I have canceled my Spotify account. I was having some issues that I had a hard time fixing.   I had signed up for the ...
  • Adam
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Something is not working well with my page.

Dear Spotify Team: I truly enjoyed Spotify - but it will not work for me any more. If I click on anything the whole program disappears and I have to sign in all over. I would like my money refunded to me. Since there is no way for any one to give me ...

  • Casual Listener
  • Dear Spotify Team:   I truly enjoyed Spotify - but it will not work for me any more.  If I click on anything the whole program disappears and I have to sign in   all over.  I ...
  • Peter__
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

FAQ's Spotify say I can create a CD from purchases - But HOW?

Hi I bought a selection of tracks from spotify after checking that it was possible to create a CD using purchases. Quote from Spotify's FAQ's: "Yes. The purchases are yours to own and you are free to burn them to CD or load them to an mp3 player." ht...

  • Casual Listener
  • Hi   I bought a selection of tracks from spotify after checking that it was possible to create a CD using purchases.    Quote from Spotify's FAQ's: "Yes.  The purcha...
  • Peter__
  • Community Legend
  • 5730 Views
  • 14 replies
  • 0 likes
  • 5730 Views
  • 14 replies
  • 0 likes

Instant Startup

Spotify pops up when my computer turns on. I would like to change it, so that it doesn't do that. I've done it before, but I don't remember how. It's Windows.

  • Newbie
  • Spotify pops up when my computer turns on. I would like to change it, so that it doesn't do that. I've done it before, but I don't remember how. It's Windows.
  • Peter__
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Can Europe Spotify gift cards be used in the US?

Hello Spotify Community, I am from the Netherlands and i have a close friend that lives in the United States. He really likes Spotify just like me. I still have an unused Spotify gift card at work. I don't need it because i pay monthly for and have S...

  • Casual Listener
  • Hello Spotify Community,   I am from the Netherlands and i have a close friend that lives in the United States. He really likes Spotify just like me. I still have an unused Spotify g...
  • Peter__
  • Community Legend
  • 1194 Views
  • 1 replies
  • 0 likes
  • 1194 Views
  • 1 replies
  • 0 likes

Solved!! The Payment side stops just after choosing paymethod ?

My Account is going to expire in a couple of days and I have tried severa times to supscribe my account.But when i come to the page where to type cardnumber an so on, the side stops and keep on loading...... but nothing happens..... so Icant type and...

  • Casual Listener
  • My Account is going to expire in a couple of days and I have tried severa times to supscribe my account. But when i come to the page where to type cardnumber an so on, the side stops and keep on loa...
  • Flund
  • Casual Listener
  • 465 Views
  • 4 replies
  • 0 likes
  • 465 Views
  • 4 replies
  • 0 likes

I've a problem using Spotify!

When i'm loging in i'm on 2 accounts, first my normal spotify account and then my facebook account. On my spotify account i don't remember the email (it's just an fake email wich i made when i was younger.) So here's the problem, i wanna change email...

  • Newbie
  • When i'm loging in i'm on 2 accounts, first my normal spotify account and then my facebook account. On my spotify account i don't remember the email (it's just an fake email wich i made when i was yo...
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Premium subscription not working on mobile/iPod

Over a month ago I signed up for the month free trial to Spotify premium and in doing so agreed to continue paying the subscription after the trial had finished. However, I didn't actually receive the free premium subscription, and thought that maybe...

  • Casual Listener
  • Over a month ago I signed up for the month free trial to Spotify premium and in doing so agreed to continue paying the subscription after the trial had finished. However, I didn't actually receive th...
  • Caroliiiine
  • Casual Listener
  • 424 Views
  • 5 replies
  • 0 likes
  • 424 Views
  • 5 replies
  • 0 likes

being billed for spotify free

this is really frustrating that you simply can't contact spotify directly. not very good service if you ask me. we have spotify free and continue to be billed 9.99 per month. even the log in page says i have spotify free: would i like to upgrade to p...

  • Newbie
  • this is really frustrating that you simply can't contact spotify directly. not very good service if you ask me. we have spotify free and continue to be billed 9.99 per month. even the log in page say...
  • Peter__
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Cant Re-subscribe on holliday in not-launched country :(

I can't Re-subscribe while on a long holliday in a country where Spotify has not launched yet. The page that I get redirected to, after clicking the "Resubsribe" button in my accout, says only that Spotify has not launched yet... What to do? I think ...

  • Casual Listener
  • I can't Re-subscribe while on a long holliday in a country where Spotify has not launched yet.   The page that I get redirected to, after clicking the "Resubsribe" button in my accout, says on...
  • reinierbutot
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

I dont have Facebook but would like to be able to search for my friends and follow them

Is there any way I can find my friends from the desktop app? Im struggling and its proving to not be user friendly....

  • Casual Listener
  • Is there any way I can find my friends from the desktop app? Im struggling and its proving to not be user friendly.... 
  • Peter__
  • Community Legend
  • 312 Views
  • 3 replies
  • 0 likes
  • 312 Views
  • 3 replies
  • 0 likes

Solved!! Someone used my student discount code.

So I've had a free trial of Spotify Premium and I wanted to upgrade to pay every month when it finishes.I'm a student with a valid NUS card and I wanted to use (rightfully) my discount.My NUS card was lost almost a month ago though, after I started t...

  • Newbie
  • So I've had a free trial of Spotify Premium and I wanted to upgrade to pay every month when it finishes. I'm a student with a valid NUS card and I wanted to use (rightfully) my discount. My NUS car...
  • Peter__
  • Community Legend
  • 7506 Views
  • 3 replies
  • 0 likes
  • 7506 Views
  • 3 replies
  • 0 likes

Removing Facebook Link

How can I remove the link to my Facebook? I want to deactivate my Facebook, but then it won't let me use Spotify when I do. Tried contacting the "support" from a link on another thread and, surprise, it looked like a phishing attempt with them asking...

  • Casual Listener
  • How can I remove the link to my Facebook? I want to deactivate my Facebook, but then it won't let me use Spotify when I do. Tried contacting the "support" from a link on another thread and, surprise,...
  • Richard
  • Community Legend
  • 383 Views
  • 4 replies
  • 0 likes
  • 383 Views
  • 4 replies
  • 0 likes

willing but unable to get a premium account

Hi! I had a spotify account for ages but recently moved countries and now when I want to upgrade to premium account which btw cost me 10 EUR instead of 10 SGD which my husband pays because he got an account while already in Singapore - I keep on gett...

  • Newbie
  • Hi! I had a spotify account for ages but recently moved countries and now when I want to upgrade to premium account which btw cost me 10 EUR instead of 10 SGD which my husband pays because he got an ...
  • Peter__
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes