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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9044 Views
  • 1 replies
  • 9 likes
  • Security
  • 9044 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482095 Views
  • 979 replies
  • 111 likes
  • Account
  • 482095 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210915 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210915 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120926 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120926 Views
  • 72 replies
  • 12 likes

Offline playlists

Whilst online, does Spotify automatically play content from my HDD when playing from an offline playlist? Or does Spotify ONLY play from offline playlists when offline?

  • Visitor
  • Whilst online, does Spotify automatically play content from my HDD when playing from an offline playlist?   Or does Spotify ONLY play from offline playlists when offline?
  • Peter__
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Premium Account/Playlists Missing

I went to a dinner on Saturday and was in charge of music. I opened my Spotify and let my friend choose the music (username mkhurlbutt ). Now this Monday morning I am trying to listen to Spotify at work, but though the account was under my name, it w...

  • Visitor
  • I went to a dinner on Saturday and was in charge of music. I opened my Spotify and let my friend choose the music (username mkhurlbutt ). Now this Monday morning I am trying to listen to Spotify at w...
  • Peter__
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Solved!! Collaborative Exclusivity on Playlists

So, a friend and I have a music website we are constantly messing with and trying to improve. We are currently working on a social media attack plan and are trying to incorporate spotify into this. We are thinking that we want to have a spotify playl...

  • Visitor
  • So, a friend and I have a music website we are constantly messing with and trying to improve.  We are currently working on a social media attack plan and are trying to incorporate spotify into t...
  • user-removed
  • Not applicable
  • 607 Views
  • 4 replies
  • 0 likes
  • 607 Views
  • 4 replies
  • 0 likes

I have lost Premium

Hey, last used Spotify yesterday. Upgraded my iPhone App today and then got a 408 error when trying to log in. Checked this code and got a hint what could have gone wrong. Checked my spotify profile then and saw, that my premium status is gone?! What...

  • Casual Listener
  • Hey,    last used Spotify yesterday. Upgraded my iPhone App today and then got a 408 error when trying to log in. Checked this code and got a hint what could have gone wrong. Checked my...
  • Peter__
  • Community Legend
  • 278 Views
  • 3 replies
  • 0 likes
  • 278 Views
  • 3 replies
  • 0 likes

Hello Italy, Poland and Portugal - Welcome to Spotify

Spotify launched today in Italy and Poland. Here my music suggestion for you, folks! Let's dance tonight If you have some questions about Spotify, just ask.

  • Visitor
  • Spotify launched today in Italy and Poland.   Here my music suggestion for you, folks!     Let's dance tonight 🙂   If you have some questions about Spotify, ju...
  • Peter__
  • Community Legend
  • 386 Views
  • 3 replies
  • 2 likes
  • 386 Views
  • 3 replies
  • 2 likes

If I UN-subscribe from a premium dose that stop the payment from my bank account ?? .

Hi ...I have only just realized that I am being billed for stoptify premium which I totally forgot about the whole 30day free trial thing, so I UN-subscribed from the premium and it came up with this "Your Spotify Premium subscription has been cancel...

  • Newbie
  • Hi ...I have only just realized that I am being billed for stoptify premium which I totally forgot about the whole 30day free trial thing, so I UN-subscribed from the premium and it came up with this...
  • Peter__
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Facebook login

After downloading and installing the latest update. I signed in with facebook. Seemed that my account has been dowgraded from Premium to free, also all my playlists had vanished. I presumed that my account was up for renewel. It wasnt and I now have ...

  • Newbie
  • After downloading and installing the latest update. I signed in with facebook. Seemed that my account has been dowgraded from Premium to free, also all my playlists had vanished. I presumed that my...
  • Peter__
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Album recommendation emails

Lately I've been recieving emails almost daily with recommendations for new albums by Chet Baker ("You are receiving this notification because you have listened to Chet Baker."). According to my last.fm stats I have listened to Chet Baker a total of ...

Mailbox screenshot
  • Casual Listener
  • Lately I've been recieving emails almost daily with recommendations for new albums by Chet Baker ("You are receiving this notification because you have listened to Chet Baker."). According to my last...
  • Peter__
  • Community Legend
  • 447 Views
  • 2 replies
  • 0 likes
  • 447 Views
  • 2 replies
  • 0 likes

Solved!! Problems with two accounts

Hi, I recently upgraded to Unlimited and got a receipt for my payment and a link to my profile on email, but when I follow the profile link it says that I'm still using Free. So I did some research and it seems that I'm having two accounts. My proble...

  • Casual Listener
  • Hi, I recently upgraded to Unlimited and got a receipt for my payment and a link to my profile on email, but when I follow the profile link it says that I'm still using Free. So I did some research a...
  • Peter__
  • Community Legend
  • 508 Views
  • 3 replies
  • 0 likes
  • 508 Views
  • 3 replies
  • 0 likes

American Premium iphone user going on 3 week trip to Australia

I'd like to be able to use spotify on my iPhone while on vacation in Australia. I have a paid American premium account and was wondering if I needed to do anything to be able to get spotify to work on my phone while away from home. I will have a loca...

  • Newbie
  • I'd like to be able to use spotify on my iPhone while on vacation in Australia.  I have a paid American premium account and was wondering if I needed to do anything to be able to get spotify to ...
  • Liam
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Wrong

I want premium in mobile i think i chose wrong CAn you change i just put om My redeem card

  • Casual Listener
  • I want premium in mobile i think i chose wrong CAn you change i just put om My redeem card
  • Peter__
  • Community Legend
  • 237 Views
  • 3 replies
  • 0 likes
  • 237 Views
  • 3 replies
  • 0 likes

¿Dos cobros por una cuenta?

Hola, me subscribí a Spotify premium el mes pasado y he visto que en el recibo de pago del mes de Enero tengo dos cobros de 9,99 euros y yo solamente tengo una cuenta premium. Me gustaría saber cómo podría resolverlo. Gracias. Atentamente, Néstor

  • Newbie
  • Hola, me subscribí a Spotify premium el mes pasado y he visto que en el recibo de pago del mes de Enero tengo dos cobros de 9,99 euros y yo solamente tengo una cuenta premium. Me gustaría saber cómo ...
  • Peter__
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Strange Creditcard payment

Hello, I recently made the mistake of creating an extra account for my Spotify. This account was removed succesfully some months ago but I have now received a withdrawal from my creditcard that should not be there. I suspect that this withdrawal migh...

  • Casual Listener
  • Hello, I recently made the mistake of creating an extra account for my Spotify. This account was removed succesfully some months ago  but I have now received a withdrawal from my creditcard that...
  • Peter__
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Lost all my spotify lists when i changed to premium

Hi, I just lost all my playlists at spotify. I just got spotify premium (had free) And now, all my lists are gone! Please help !!

  • Casual Listener
  • Hi, I just lost all my playlists at spotify. I just got spotify premium (had free) And now, all my lists are gone! Please help !! 😞  
  • Richard
  • Community Legend
  • 461 Views
  • 6 replies
  • 0 likes
  • 461 Views
  • 6 replies
  • 0 likes

PLAYLISTS DISAPPEARED

All of my playlists disappeared, although it doesn't appear to be related to duplicate accounts. What's strange is that there's a new playlist title "1" with songs that I haven't even heard before. I have followed the instructions in these forums reg...

  • Newbie
  • All of my playlists disappeared, although it doesn't appear to be related to duplicate accounts.  What's strange is that there's a new playlist title "1" with songs that I haven't even heard bef...
  • Peter__
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Subscription payment

I am in Switzerland and my country setting is fixed to this and won't let subscribe and declines my card. My card is valid and is from the U.S., but your settings imply that "The card is registered to the same country as your Spotify account" . How d...

  • Newbie
  • I am in Switzerland and my country setting is fixed to this and won't let subscribe and declines my card.  My card is valid and is from the U.S., but your settings imply that "The card is regist...
  • Peter__
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Account problem - international use with a premium subscription

Hello, I have a Spotify Premium account in the UK. I've been a student in Germany for a few months using Spotify with no issues. Suddenly, tonight, I'm getting a message saying that I need to upgrade my account to use Spotify internationally. Also, a...

  • Newbie
  • Hello, I have a Spotify Premium account in the UK. I've been a student in Germany for a few months using Spotify with no issues. Suddenly, tonight, I'm getting a message saying that I need to upgra...
  • Liam
  • Community Legend
  • 807 Views
  • 1 replies
  • 0 likes
  • 807 Views
  • 1 replies
  • 0 likes

Solved!! 48 hour trial

Hi I just signed up for spotify recently on my iPhone 4S. I'm currently on the free trial where it said I can listen to any song. I don't know if there's a certain way to search them or if it's not working but I only get the option of starting a stat...

  • Casual Listener
  • Hi I just signed up for spotify recently on my iPhone 4S. I'm currently on the free trial where it said I can listen to any song. I don't know if there's a certain way to search them or if it's not w...
  • Amh21
  • Casual Listener
  • 502 Views
  • 3 replies
  • 0 likes
  • 502 Views
  • 3 replies
  • 0 likes

Solved!! Help with my problem

I sent you a message via your form and I was very specific with what I wanted to do but I received an email response that did not help me at all. I would like to have my account removed so I can re-register using spotify register form or please open ...

  • Visitor
  • I sent you a message via your form and I was very specific with what I wanted to do but I received an email response that did not help me at all.   I would like to have my account removed so...
  • Liam
  • Community Legend
  • 327 Views
  • 3 replies
  • 0 likes
  • 327 Views
  • 3 replies
  • 0 likes

Solved!! using spotify in Angola

Hi, I'm thinking of buying a gift subscription of Spotify premium for my boyfriend who regularly works a shift pattern of 5 wks in UK and 5 wks in Angola - would he have access to spotify both on and off line for the whole 5 weeks in Angola?

  • Newbie
  • Hi, I'm thinking of buying a gift subscription of Spotify premium for my boyfriend who regularly works a shift pattern of 5 wks in UK and 5 wks in Angola - would he have access to spotify both on and...
  • Liam
  • Community Legend
  • 1360 Views
  • 1 replies
  • 0 likes
  • 1360 Views
  • 1 replies
  • 0 likes