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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10003 Views
  • 3 replies
  • 9 likes
  • Security
  • 10003 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498686 Views
  • 982 replies
  • 112 likes
  • Account
  • 498686 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214564 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214564 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122883 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122883 Views
  • 72 replies
  • 12 likes

Solved!! Spotify Free --> Not So Free

In the UK I see that Spotify Free comes with conditions of no more than 5 plays of the same song. I've been a Spotify User since it first started and progressively see the meaning of the word "free" eroded. I'll never pay to use Spotify and hanging o...

  • Newbie
  • In the UK I see that Spotify Free comes with conditions of no more than 5 plays of the same song.   I've been a Spotify User since it first started and progressively see the meaning of the w...
  • SteveBrammer
  • Community Legend
  • 1051 Views
  • 4 replies
  • 1 likes
  • 1051 Views
  • 4 replies
  • 1 likes

Solved!! Lost my main playlist. Very important to get it back

Hi I lost my playlist somehow. Is there anyway to get it back? I spent months working on it. I think it was called Best Songs. PLEASE HELP!

  • Casual Listener
  • Hi   I lost my playlist somehow. Is there anyway to get it back? I spent months working on it. I think it was called Best Songs.   PLEASE HELP!
  • PhillyCodeHound
  • Casual Listener
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Login without Facebook in Germany

Now that it is possible to sign up for spotify without Facebook in Germany, is there any chance to change my login procedure to regular username/password signon without canceling my subscription?

  • Newbie
  • Now that it is possible to sign up for spotify without Facebook in Germany, is there any chance to change my login procedure to regular username/password signon without canceling my subscription?&nbs...
  • Stupify
  • Community Legend
  • 739 Views
  • 1 replies
  • 0 likes
  • 739 Views
  • 1 replies
  • 0 likes

Editing Account Info

Why can't I change my account details without giving Spotify my bank details. Those details are private, and I'm entitled not to distribute them. But Spotify is also getting angsty that my profile says that I'm in the US when I'm not anymore. But I c...

  • Newbie
  • Why can't I change my account details without giving Spotify my bank details. Those details are private, and I'm entitled not to distribute them. But Spotify is also getting angsty that my pro...
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

Solved!! Spotify without Facebook in Germany?

So I'm hearing news that Spotify is allowing sign-ups in Germany without a Facebook connection now. While I'm not in Germany, I'm not getting any non-Facebook option in www.spotify.com/de/signup - the sign up page is different from the Finnish one, b...

  • Community Legend
  • So I'm hearing news that Spotify is allowing sign-ups in Germany without a Facebook connection now. While I'm not in Germany, I'm not getting any non-Facebook option in www.spotify.com/de/signup - th...
  • user-removed
  • Not applicable
  • 3126 Views
  • 16 replies
  • 1 likes
  • 3126 Views
  • 16 replies
  • 1 likes

Password Reset Problems and Facebook

Hi, I recently lost the password to my Spotify account and when I tried to reset the account I only received emails with zero content in the body. After a couple of tries with this I thought I might be able to login through Facebook to try and recove...

  • Visitor
  • Hi,   I recently lost the password to my Spotify account and when I tried to reset the account I only received emails with zero content in the body.  After a couple of tries with this I...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Your country does not match the one set in your profile

Hello, I receive the error message "Your country does not match the one set in your profile" at work, so I've done what is suggested in the FAQ (connect at home, which works), but this didn't fix my problem at work... My current IP at work is in Fran...

  • Newbie
  • Hello,   I receive the error message "Your country does not match the one set in your profile" at work, so I've done what is suggested in the FAQ (connect at home, which works), but this didn'...
  • gynter_s
  • Newbie
  • 1341 Views
  • 2 replies
  • 0 likes
  • 1341 Views
  • 2 replies
  • 0 likes

Library on Mac app differs from iOS app.

Hi guys! I've tried searching around for a possible fix to my current problem. For some reason the albums that show up on my iPhone when I do searches also give me albums only available in Europe, which means that I can't play any of them. When I do ...

  • Newbie
  • Hi guys! I've tried searching around for a possible fix to my current problem. For some reason the albums that show up on my iPhone when I do searches also give me albums only available in Europe, wh...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

collaborative playlist: content lost

Hi, a few days ago, my fiance and me, created a collaborative playlist to add there the songs will be played in our wedding party. We've shared this list with a couple of people more. Last monday, all the songs of the playlist disappeared. We don't k...

  • Newbie
  • Hi,   a few days ago, my fiance and me, created a collaborative playlist to add there the songs will be played in our wedding party. We've shared this list with a couple of people more. Last...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

No Friend-List available

Hello, I just made my Spotify account from my Facebook Acc. Now, I would like to use the "social"-feature and share some Songs with some Facebook friends, but when I click on "Friends" in the Spotify-application it just shows "undefinded". Is it a bu...

  • Newbie
  • Hello, I just made my Spotify account from my Facebook Acc. Now, I would like to use the "social"-feature and share some Songs with some Facebook friends, but when I click on "Friends" in the Spo...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Wrong account country

Hey guysSo I got a difficult problem...I created a Spotify-free account with my Facebook account. My Facebook-profile said I´m living in Amsterdam but I live in Germany at all. But in Netherlands I´m not allowed to listen to many music in sportify fr...

  • Newbie
  • Hey guys So I got a difficult problem... I created a Spotify-free account with my Facebook account. My Facebook-profile said I´m living in Amsterdam but I live in Germany at all. But in Netherl...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Can I change my spotify fb-account into a non-fb account?

Hey, I'm from germany and I just read that now you are able to create an oldschool non-facebook account from here. Because I'm using spotify with my facebook account and the fact that I want to change this I have a few questions: Can I change my exis...

  • Casual Listener
  • Hey, I'm from germany and I just read that now you are able to create an oldschool non-facebook account from here. Because I'm using spotify with my facebook account and the fact that I want to chan...
  • Stupify
  • Community Legend
  • 918 Views
  • 3 replies
  • 0 likes
  • 918 Views
  • 3 replies
  • 0 likes

Can I use Spotify gift cards in a different country?

I travel around the world a lot and have been using Spotify Premium for quite a while. I have a UK account but no credit card, so until now I always had friends from there buy me gift cards when needed. I'm in Denmark now and my account expired, so I...

  • Casual Listener
  • I travel around the world a lot and have been using Spotify Premium for quite a while. I have a UK account but no credit card, so until now I always had friends from there buy me gift cards when need...
  • 727 Views
  • 0 replies
  • 0 likes
  • 727 Views
  • 0 replies
  • 0 likes

Paypal payment keeps failing, despite matching countries

Hi guys, I hope you can help me out with this one. I'm trying to upgrade to Unlimited, using my Paypal account. I connected my Dutch bank account to my Paypal account, since I haven't got anything like a credit card. My Spotify account is registered ...

  • Newbie
  • Hi guys,   I hope you can help me out with this one. I'm trying to upgrade to Unlimited, using my Paypal account. I connected my Dutch bank account to my Paypal account, since I haven't got ...
  • Sam
  • Spotify
  • 1085 Views
  • 1 replies
  • 0 likes
  • 1085 Views
  • 1 replies
  • 0 likes

My Premium account dissapeard.

Hei Hope someone here can be able to help me Yesterday when I was using spotify on my iphone the music suddenly stopped. I looked into it, and all my playlists were "grey" (unable to play). Afterwords nn both my phone and on my computer it says that ...

  • Newbie
  • Hei   Hope someone here can be able to help me 🙂 Yesterday when I was using spotify on my iphone the music suddenly stopped. I looked into it, and all my playlists were "grey" (unable to...
  • user-removed
  • Not applicable
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! Subscription and play issue

Not really sure what I'm doing wrong, I had the 30day free trial on my iPhone and upgraded to Unlimited. Since then I haven't been able to play any music. All my songs have disappeared and everytime I search for a new one, (it's not highlighted) and ...

  • Casual Listener
  • Not really sure what I'm doing wrong, I had the 30day free trial on my iPhone and upgraded to Unlimited. Since then I haven't been able to play any music. All my songs have disappeared and everytime ...
  • Sam
  • Spotify
  • 431 Views
  • 5 replies
  • 0 likes
  • 431 Views
  • 5 replies
  • 0 likes

Solved!! My playlists are gone

okey, so I don't really know where I should write this but however,When I connected my spotify account to facebook I think I accidently made a new account which I started to use instead. Today when I logged on at my account it popped up a window with...

  • Casual Listener
  • okey, so I don't really know where I should write this but however, When I connected my spotify account to facebook I think I accidently made a new account which I started to use instead. Today when...
  • ncperks
  • Newbie
  • 731 Views
  • 10 replies
  • 0 likes
  • 731 Views
  • 10 replies
  • 0 likes

Can't upgrade to premium from unlimited! "Payment details error"

Hello! I've got Spotify unlimited subscription. I would like to upgrade to Premiuym subscription so I could listen to music on my phone. When I go to upgrade page, it confirms that "You have 60 days left on your Spotify Unlimited subscription, these ...

  • Casual Listener
  • Hello! I've got Spotify unlimited subscription.  I would like to upgrade to Premiuym subscription so I could listen to music on my phone. When I go to upgrade page, it confirms that "You have 60...
  • raimostaja
  • Casual Listener
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Accidentally paid for premium -- can I change this?

Apparently when I synched my iPod to get a Spotify playlist onto it, I paid for premium. I wasn't aware that this would happen and I didn't want to upgrade to premium. Is there a way to downgrade or go back to the version I was using?Thanks.

  • Newbie
  • Apparently when I synched my iPod to get a Spotify playlist onto it, I paid for premium.  I wasn't aware that this would happen and I didn't want to upgrade to premium.  Is there a way to d...
  • David
  • Spotify Legend
  • 734 Views
  • 1 replies
  • 0 likes
  • 734 Views
  • 1 replies
  • 0 likes

Solved!! After being hacked

could you delete this facebook account so I can reconnect it to my true account (which is oninjao) as my account was hacked I logged in with facebook and the bugger had disconected it so I now have a free trial on facebook I do not want, which means ...

  • Regular
  • could you delete this facebook account so I can reconnect it to my true account (which is oninjao) as my account was hacked I logged in with facebook and the bugger had disconected it so I now have a...
  • Oninjao
  • Regular
  • 622 Views
  • 7 replies
  • 0 likes
  • 622 Views
  • 7 replies
  • 0 likes