Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 42911 Views
  • 66 replies
  • 25 likes
  • 42911 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878239 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878239 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26441 Views
  • 4 replies
  • 0 likes
  • 26441 Views
  • 4 replies
  • 0 likes

Daily Mixes - same songs recurring endlessly

Hi all, I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes. But I increasingly find that the same songs recur endlessly. It's even worse if I have "liked" a song, then it comes up even more often. Is there an option to exclu...

  • Casual Listener
  • Hi all,   I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes.  But I increasingly find that the same songs recur endlessly.  It's even worse if I have "like...
  • anordinaryperson13
  • Casual Listener
  • 593 Views
  • 2 replies
  • 3 likes
  • 593 Views
  • 2 replies
  • 3 likes

When I open spotify on my phone it will somtimes show a notification

I have turned off notifications, and I don't want any pop ups. Its not a shitty website I am on, its an app I am paying for.

  • Visitor
  • I have turned off notifications, and I don't want any pop ups. Its not a shitty website I am on, its an app I am paying for.
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Superuser Contribution Mi Spotify va mal en mi móvil

PlanPremiumCountryEspañaDeviceAndroid Operating SystemAndroid 11 My Question or IssueDesde que actualice el software en mi móvil, la aplicación de spotify me ha dado problemas como que no me aparecen mis canciones guardadas, el contenido de mis playl...

FF7A214E-6F55-4F25-9FE4-54FEAE81866C.jpeg 5D31631F-E30D-4D3A-BA49-8A79C56A2E7D.jpeg
  • Newbie
  • Plan Premium Country España Device Android  Operating System Android 11   My Question or Issue Desde que actualice el software en mi móvil, la aplicación de spotify me ha dado pro...
  • OscarDC
  • Moderator
  • 1344 Views
  • 11 replies
  • 1 likes
  • 1344 Views
  • 11 replies
  • 1 likes

Can't access all playlists on Android

I can't access all my playlists on Android that I can on desktop

  • Visitor
  • I can't access all my playlists on Android that I can on desktop
  • Amayy
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compatibility issues with poweramp equalizer

PlanFreeCountryUSADeviceSamsung S23Operating SystemAndroid 14 My Question or IssueSystem volume spikes for a bit then lowers below what it originally was at without changing volume %. This occurs when I open the app and skip a song for the first time...

  • Newbie
  •   Plan Free Country USA Device Samsung S23 Operating System Android 14   My Question or Issue System volume spikes for a bit then lowers below what it originally was at without c...
  • Dessi
  • Moderator
  • 438 Views
  • 1 replies
  • 0 likes
  • Android
    bugs
    Equalizer
    Glitches
    Issues
    poweramp
    problems
    volume issues
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app with large amount of downloaded content is slow and crashing

PlanPremium DuoCountryUSADevicePixel 7 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have observed that, the more media I have downloaded in Spotify for offline play, the slower the app gets at launch and search. As...

  • Newbie
  • Plan Premium Duo Country USA Device Pixel 7 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have observed that, the more media I have downloa...
  • ShaneSmiskol
  • Casual Listener
  • 480 Views
  • 6 replies
  • 0 likes
  • 480 Views
  • 6 replies
  • 0 likes

Sudden increase in data usage

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDevicePixelOperating System Android My Question or IssueI had a sudden increase in data usage caused by Spotify....

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device Pixel Operating System  Android &n...
  • Jonas256
  • Newbie
  • 430 Views
  • 3 replies
  • 0 likes
  • 430 Views
  • 3 replies
  • 0 likes

Superuser Contribution Waze Auto Start Popup

PlanFamilyCountryUSA DeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueFor months every time I open Spotify on my phone, Waze pops up at the top of the screen and most of the time it also opens completely in a new screen. I ...

  • Casual Listener
  •   Plan Family Country USA   Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue For months every time I open Spotify on my phone, Waze pops up...
  • Spambanjo
  • Casual Listener
  • 2973 Views
  • 11 replies
  • 2 likes
  • 2973 Views
  • 11 replies
  • 2 likes

Superuser Contribution NOT SOLVED: Glitching / skipping / stuttering / popping when connected to bluetooth

Hi folks, I'm running into a painfully frustrating problem. I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via Bluetooth (aptx) to an Aluratek ABCD54F bluetooth receiver (within a f...

  • Regular
  • Hi folks,   I'm running into a painfully frustrating problem.   I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via B...
  • SKEEZE
  • Newbie
  • 26852 Views
  • 59 replies
  • 14 likes
  • 26852 Views
  • 59 replies
  • 14 likes

Superuser Contribution Spotify blocks notification bar - no way to turn off

In one of the recent updates a 'now playing' appeared in the notification bar. How do I get rid of it permanently?It's there even if I turn off all notifications for Spotify. I can hide it if I long press it, but it comes back with the next song. It'...

  • Casual Listener
  • In one of the recent updates a 'now playing' appeared in the notification bar. How do I get rid of it permanently? It's there even if I turn off all notifications for Spotify. I can hide it if I lon...
  • jerkkola
  • Casual Listener
  • 815 Views
  • 11 replies
  • 6 likes
  • 815 Views
  • 11 replies
  • 6 likes

Superuser Contribution Spotify song switch transition is not smooth

PlanPremiumCountryGERMANYDeviceOnePlus 12 (16GB RAM/1TB ROM)Operating SystemOxygenOS 14.0.0.830 ( CPH2581_14.0.0.830(EX01) ), Android 14 My Question or IssueWhen switching a song, the transition is not smooth even with top notch hardware and one of t...

  • Casual Listener
  • Plan Premium Country GERMANY Device OnePlus 12 (16GB RAM/1TB ROM) Operating System OxygenOS 14.0.0.830 ( CPH2581_14.0.0.830(EX01) ), Android 14   My Question or Issue When switching a ...
  • Ivelina
  • Moderator
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why did you disable the bass boost and virtual effect of my equalizer?

PlanDe primera calidad PaísAmericadispositivoXiaomi Redmi Note 10 Pro sistema operativoAndroid 13/MIUI 14 Mi pregunta o problemaNo he tocado nada en absoluto en mi configuración de Spotify. Sólo utilicé el ecualizador para potenciar las tumbas o tene...

  • Gig Goer
  •   Plan De primera calidad  País America dispositivo Xiaomi Redmi Note 10 Pro  sistema operativo Android 13/MIUI 14  Mi pregunta o problema No he tocado nada en absoluto ...
  • HugoShen
  • Newbie
  • 960 Views
  • 5 replies
  • 0 likes
  • 960 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android Local Files

PlanPremiumCountryU.S.A.DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueHello,I'm trying to get Local Files to appear on my mobile app, but the file doesn't appear even when I have the setting toggled on (see photos). I recently di...

Screenshot_20240126-115502_Spotify.jpg Screenshot_20240126-115517_Spotify.jpg
  • Music Fan
  • Plan Premium Country U.S.A. Device Samsung Galaxy S9 Operating System Android   My Question or Issue Hello, I'm trying to get Local Files to appear on my mobile app, but the file does...
  • Ferach
  • Newbie
  • 1961 Views
  • 27 replies
  • 0 likes
  • 1961 Views
  • 27 replies
  • 0 likes

Solved!! Remove song from a radio

I generally listen to Latin music and am having issues with the way the radio works. Unfortunately the model that spotify constructs for my radios creates a heavy bias on certain artists/songs and I cannot get rid of them. If I'm listening to a certa...

  • Casual Listener
  • I generally listen to Latin music and am having issues with the way the radio works. Unfortunately the model that spotify constructs for my radios creates a heavy bias on certain artists/songs and I ...
  • Thebhodge
  • Casual Listener
  • 711 Views
  • 2 replies
  • 1 likes
  • 711 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Android] Albums do not load

PlanPremiumCountrySpain DeviceSony Xperia XZ1 CompactOperating SystemAndroid 9 My Question or IssueAlbums do not load tapping on the album cover.I have tried solutions given in old threads for this problem:Clean the cache and the app data from the ap...

  • Regular
  • Plan Premium Country Spain   Device Sony Xperia XZ1 Compact Operating System Android 9   My Question or Issue Albums do not load tapping on the album cover. I have tried solutio...
  • Yordan
  • Moderator
  • 1282 Views
  • 9 replies
  • 1 likes
  • 1282 Views
  • 9 replies
  • 1 likes

Superuser Contribution Re: Spotify Crashes Android SystemUI

Affected device's make & model: Samsung A54Its OS version: Android 14Your currently installed Spotify app version: 8.9.64.548 It happens when I'm connected to a bluetooth speaker and whenever I try to adjust the sound volume through spotify app, my p...

  • Visitor
  • Affected device's make & model: Samsung A54 Its OS version: Android 14 Your currently installed Spotify app version: 8.9.64.548   It happens when I'm connected to a bluetooth speaker and...
  • Dessi
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! Remove Multiple Liked Songs on Mobile

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9 My Question or Issue I have over 6000 liked songs and would like to start fresh by deleting them. Obviously, going through one by one isn't an option, and I don't have a desktop or laptop computer, so I...

  • Newbie
  •   Plan Premium Country Canada Device Samsung Galaxy S9   My Question or Issue   I have over 6000 liked songs and would like to start fresh by deleting them. Obviously, going ...
  • Amayy
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes