Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 66441 Views
  • 68 replies
  • 26 likes
  • 66441 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28865 Views
  • 5 replies
  • 0 likes
  • 28865 Views
  • 5 replies
  • 0 likes

Who Else Doesn't Completely Like The New Update?

PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3a XLAndroid Version 11 I just noticed, yesterday, that the layout for playlists, albums, and mixes are different, and I'm not completely on board with it. Firstly, some of it is confusing. I don't know, if ...

  • Roadie
  •   Plan Premium Country U.S.A. Device Google Pixel 3a XL Android Version 11   I just noticed, yesterday, that the layout for playlists, albums, and mixes are different, and I'm not ...
  • 371 Views
  • 0 replies
  • 1 likes
  • 371 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Android Auto] Stops showing music Artists

PlanPremiumCountryBrasilDeviceXiaomi mi 9 - Miui 12.0.4Operating SystemAndroid 10 Spotify - 8.6.40.929 Car- Jeep Compass 2019 - Android Auto via USB-C cable, Bluetooth connected After the recent update, spotify stopped showing Artists along with the ...

  • Casual Listener
  • Plan Premium Country Brasil Device Xiaomi mi 9 - Miui 12.0.4 Operating System Android 10   Spotify - 8.6.40.929   Car- Jeep Compass 2019 - Android Auto via USB-C cable, Bluetooth...
  • Julian
  • Moderator
  • 1007 Views
  • 3 replies
  • 0 likes
  • android auto
  • 1007 Views
  • 3 replies
  • 0 likes

Superuser Contribution songs stop after a few seconds

PlanPremiumCountryGermany DeviceFairphone 2Operating SystemAndroid 9 My Question or IssueSongs stop playing after 7-12 seconds. Even downloaded ones. Totally annoying and sadly not the only problem I've had with spotify over the years. Problem began ...

  • Casual Listener
  • Plan Premium Country Germany   Device Fairphone 2 Operating System Android 9   My Question or Issue Songs stop playing after 7-12 seconds. Even downloaded ones. Totally annoying ...
  • Julian
  • Moderator
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution genres collection

PlanPremiumCountryRomania My Question or IssueHello, in attachment there are some icons that describe some genres; please help me in order to find and browse all type of genres that Spotify provides. It must be way to search and find all this icons i...

  • Music Fan
  • Plan Premium Country Romania   My Question or Issue Hello, in attachment there are some icons that describe some genres; please help me in order to find and browse all type of genres that ...
  • Mihail
  • Spotify Legend
  • 759 Views
  • 3 replies
  • 0 likes
  • Genres & Moods
  • 759 Views
  • 3 replies
  • 0 likes

Superuser Contribution Micro pauses and clicking sound during playback

Got a new Spotify App ugrade yesterday on my HTC One S. After the upgrade the songs are littered with micro pauses and clicking sounds. Does not matter if the song is downloaded or streamed. The background noise and the micro pauses makes listening t...

  • Casual Listener
  • Got a new Spotify App ugrade yesterday on my HTC One S. After the upgrade the songs are littered with micro pauses and clicking sounds. Does not matter if the song is downloaded or streamed. T...
  • Jeremy
  • Spotify Legend
  • 1719 Views
  • 5 replies
  • 3 likes
  • 1719 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution Can't Sort Playlists

PlanPremiumCountryIsraelDeviceXiaomi Note 9 ProOperating SystemAndroid My Question or IssueAfter the newest update, there's no option to sort playlist.

  • Casual Listener
  • Plan Premium Country Israel Device Xiaomi Note 9 Pro Operating System Android   My Question or Issue After the newest update, there's no option to sort playlist.
  • IdoDavni
  • Casual Listener
  • 1600 Views
  • 3 replies
  • 0 likes
  • 1600 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play songs...

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I am not able to play songs for 2 days. When I press play button nothing happens. Button t...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, ...
  • Jeremy
  • Spotify Legend
  • 448 Views
  • 2 replies
  • 0 likes
  • 448 Views
  • 2 replies
  • 0 likes

Superuser Contribution App crashes when opening playlist or album

PlanFree/PremiumCountryIndonesiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 PrimeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Help who ever got the same problem as myMy spotify can't open the pl...

  • Visitor
  • Plan Free/Premium Country Indonesia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Advan S50 Prime Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...
  • Mihail
  • Spotify Legend
  • 2593 Views
  • 3 replies
  • 0 likes
  • Android
    Crash
  • 2593 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Autoplay dousnt work on my phone but it does on my computer

PlanFree/PremiumCountryNetherlandDeviceHuawei Mate 20Operating SystemAndroid Version 10 My Question or Issuehey guys i was wondering why my autoplay isnt workin on my smartphone i tryed literally everything Clean storage Empty Storage Cleaning cache ...

  • Casual Listener
  • Plan Free/Premium Country Netherland Device Huawei Mate 20 Operating System Android Version 10   My Question or Issue hey guys i was wondering why my autoplay isnt workin on my smartph...
  • Ver
  • Spotify Legend
  • 467 Views
  • 3 replies
  • 1 likes
  • 467 Views
  • 3 replies
  • 1 likes

Superuser Contribution I want you to update the UI of the Android App

PlanPremiumCountryJapan DeviceXPERIA 1IIOperating SystemAndroid 11 My Question or IssueLast year, the UI for the iOS version of the album and playlist screens changed.But the Android version still has the old UI.I want Android to implement a beautifu...

Screenshot_20210512-110835.png images (90).jpeg
  • Regular
  • Plan Premium Country Japan   Device XPERIA 1II Operating System Android 11   My Question or Issue Last year, the UI for the iOS version of the album and playlist screens changed....
  • flox44
  • Regular
  • 1346 Views
  • 2 replies
  • 3 likes
  • 1346 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution June 2021 update broke skip 15s for Bluetooth headphones

Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice same issue was raised in June 2019 as a weird coin...

  • Casual Listener
  • Updated to latest Spotify for Android (June 11 update) and could no longer skip back and forward 15 seconds, instead it skips episodes. Reverted back to a May 2021 version and problem fixed. I notice...
  • 7xc3-s9or_tlj
  • Regular
  • 6133 Views
  • 45 replies
  • 13 likes
  • 6133 Views
  • 45 replies
  • 13 likes

Superuser Contribution Spotify Stuck on Android

PlanPremiumCountryUSOperating SystemAndroid latestDevice: Galaxy S21 Ultra My Question or IssueThe app gets stuck such that it keeps playing music through a Bluetooth device but the song is the first one on that Playlist. Similar behavior on Android ...

  • Casual Listener
  • Plan Premium Country US Operating System Android latest Device: Galaxy S21 Ultra   My Question or Issue The app gets stuck such that it keeps playing music through a Bluetooth device bu...
  • Eni
  • Moderator
  • 1777 Views
  • 3 replies
  • 1 likes
  • 1777 Views
  • 3 replies
  • 1 likes

Removing Songs from Local Music List

On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that when they are removed from the playlist, they are perm...

  • Casual Listener
  • On my device, I "remove track from playlist" in the Local Music list, and then when I restart the program, they show back up again. It would be great if the UI could be updated to make it so that whe...
  • StevenTillson02
  • Regular
  • 2677 Views
  • 2 replies
  • 1 likes
  • 2677 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify has stopped playing in Android Auto

Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through car headset audio (Bluetooth) so not a speaker issue. It was ...

  • Newbie
  •   Android Auto boots fine, but when I try to play Spotify it just pauses instantly (no sound). I also think the sound won't work in Waze through android auto either. Sound plays fine through ca...
  • Julian
  • Moderator
  • 952 Views
  • 1 replies
  • 1 likes
  • 952 Views
  • 1 replies
  • 1 likes

Superuser Contribution Play audio files on NAS from Android app?

PlanPremiumCountryCanada DeviceSamsung Galaxy S21 UltraOperating SystemAndroid 11 My Question or IssueHey all, how do I play audio files that are stored on my NAS (connected to my home network) from the Android app? I googled a bit but haven't figure...

  • Casual Listener
  • Plan Premium Country Canada  Device Samsung Galaxy S21 Ultra Operating System Android 11   My Question or Issue Hey all, how do I play audio files that are stored on my NAS (con...
  • Ver
  • Spotify Legend
  • 1991 Views
  • 5 replies
  • 0 likes
  • 1991 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Error with spotify connection

Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting through Wi-Fi does not work well. I have sent several e...

  • Music Fan
  • Hi guys, my problem comes from the fact that when I start my Spotify application from my device it doesn't work at all well. When I connect with the mobile data it works correctly but connecting thro...
  • Eni
  • Moderator
  • 774 Views
  • 3 replies
  • 2 likes
  • 774 Views
  • 3 replies
  • 2 likes

Superuser Contribution Local files won't download on my OnePlus 3T

PlanPremiumCountryUAEDeviceOnePlus 3TOperating SystemAndroid 9 My Question or Issue1. I turned on local files from pc.2. Added them to a new playlist.3. Tried to download that playlist on my phone4. The files on my phone remain unavailable and show t...

  • Visitor
  •   Plan Premium Country UAE Device OnePlus 3T Operating System Android 9   My Question or Issue 1. I turned on local files from pc. 2. Added them to a new playlist. 3. Tried to ...
  • Eni
  • Moderator
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Die Drei Fragezeichen Workaround

Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen. WORKAROUND: gebt in die Suche: "Die drei Fragezeichen" ein und anst...

  • Visitor
  • Für alle in der Community die Probleme mit der albenanzeige von "Die drei ???" Haben, bei mir stürzt die app nach der Anzeige aller Alben ab und es lässt sich auch kein Album öffnen.    W...
  • okazaky
  • Visitor
  • 6595 Views
  • 1 replies
  • 4 likes
  • Die drei Fragezeichen
  • 6595 Views
  • 1 replies
  • 4 likes

Superuser Contribution Can not connect to Sonos speaker

PlanPremiumCountrySouth koreaDeviceSamsung Galaxy 10Operating SystemAndroid 11My Question or IssueAlways fail to connect to Sonos speaker even though Sonos are searched in the Spotify latest app version

  • Visitor
  •   Plan Premium Country South korea Device Samsung Galaxy 10 Operating System Android 11 My Question or Issue Always fail to connect to Sonos speaker even though Sonos are searched in t...
  • Eni
  • Moderator
  • 390 Views
  • 1 replies
  • 1 likes
  • 390 Views
  • 1 replies
  • 1 likes