Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
jt120
Regular
43319 Views
66 replies
25 likes

43319 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
878475 Views
11 replies
51 likes
Android
Guide
Troubleshooting

878475 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26522 Views
4 replies
0 likes

26522 Views
4 replies
0 likes

Import Music not showing songs

PlanPremiumCountryAustralia DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or Issuewhen i tap "Import your music" on my phone app only 15 songs come up when i have over 200 on my phone. i have tried syncing with my computer and eve...

Screenshot_20200726-173308_Spotify[1].jpg

Screenshot_20200726-173550_My_Files[1].jpg

BillsterGaming
Visitor
Plan Premium Country Australia Device Samsung Galaxy Note 9 Operating System Android 10 My Question or Issue when i tap "Import your music" on my phone app only 15 songs co...
2020-07-26 9:42:05 AM
387 Views
0 replies
0 likes

387 Views
0 replies
0 likes

Scroll bar absent in liked songs

PlanPremiumCountryUSDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueThe scroll bar in the Liked Songs is present when sorted by "Title" or "Recently added", but it is gone when sorted by "Artist" or "Album". It would be great if th...

HunkyChunk
Newbie
Plan Premium Country US Device Samsung Galaxy 9+ Operating System Android My Question or Issue The scroll bar in the Liked Songs is present when sorted by "Title" or "Recently added"...
2020-07-25 8:39:35 PM
2020-07-26 8:49:45 AM
Sen_
Music Fan
606 Views
1 replies
1 likes

606 Views
1 replies
1 likes

Remove shuffle button (#noshuffle)

Plan PremiumCountry Device(Paranoid) Android I never play songs in shuffle. (Mozarts KV41 in shuffle play? wth) How do i remove this silly "feature"

raeqtw123sz4udr
Music Fan
Plan Premium Country Device (Paranoid) Android I never play songs in shuffle. (Mozarts KV41 in shuffle play? wth) How do i remove this silly "feature"
2020-07-25 10:45:57 AM
2020-07-26 2:43:00 AM
Sen_
Music Fan
429 Views
1 replies
1 likes
shuffle

429 Views
1 replies
1 likes

My Spotify Android App only works when i'm online

PlanPremiumCountryGermany DeviceCyrus CS40 Operating SystemAndroid 7.0 My Question or IssueHey,Since yesterday (the last update) everytime i turn of the internet (Wifi or mobile) of my phone spotify crashes and closes.I had an issue that my subsribed...

1337Martin
Visitor
Plan Premium Country Germany Device Cyrus CS40 Operating System Android 7.0 My Question or Issue Hey, Since yesterday (the last update) everytime i turn of the inter...
2020-07-25 8:37:17 PM
293 Views
0 replies
0 likes
Crash Android
not working
Offline Android

293 Views
0 replies
0 likes

How to stop Android Spotify app controlling echo dot volume when the app is in the background?

PlanFree/PremiumCountryUSDeviceXiaomi Mi 9Operating SystemAndroid Oreo My Question or IssueHow to stop Android Spotify app controlling echo dot volume when the app is in the background?

petejiao
Visitor
Plan Free/Premium Country US Device Xiaomi Mi 9 Operating System Android Oreo My Question or Issue How to stop Android Spotify app controlling echo dot volume when the a...
2020-07-25 5:57:33 PM
2020-07-25 7:53:16 PM
Sen_
Music Fan
741 Views
1 replies
0 likes

741 Views
1 replies
0 likes

Bug app android

I have a problem with spotify, when I click on the storage to change the path to save songs, my application is disabled.Sorry if something is not clear, I wrote via Google translator DeviceZte blade a522Operating SystemAndroid 7.1

gulthaz
Casual Listener
I have a problem with spotify, when I click on the storage to change the path to save songs, my application is disabled. Sorry if something is not clear, I wrote via Google translator 🙂 De...
2020-07-25 6:49:55 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Hide song feature disappeared

PlanPremiumCountryUKDeviceGoogle Pixel 3a XLOperating SystemAndroid v9.0 (Pie)My Question or IssueHi there, The hide song feature has disappeared. This was the best feature you ever released, where's it gone? Thanks, Andrew

user-removed
Visitor
Plan Premium Country UK Device Google Pixel 3a XL Operating System Android v9.0 (Pie) My Question or Issue Hi there, The hide song feature has disappeared. This was the best feature y...
2020-07-25 6:05:09 PM
343 Views
0 replies
2 likes
Hide song feature

343 Views
0 replies
2 likes

Why cant i listen album 第一幕?

(Bad english alert)Hi, im new in this stuff, so i have a questionWhy cant i listen album 第一幕? I cant even find this album properli in app, so i just find it in google, and cant play it.I can add in favorit, but cant play it.But another album from sam...

user-removed
Visitor
(Bad english alert) Hi, im new in this stuff, so i have a question Why cant i listen album 第一幕? I cant even find this album properli in app, so i just find it in google, and cant play it. I can ad...
2020-07-25 2:38:46 PM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

App crashes on Android, album/single covers not showing completely

PlanPremiumCountryGermanyDeviceSony Xperia L2 H3311Operating SystemAndroid Version 7.1.1 My Question or IssueHello everyone! Unfortunately I have experienced problems with the Spotify app for like 3 months and none of the posts on Spotify Community h...

Thin_White_Duke
Visitor
Plan Premium Country Germany Device Sony Xperia L2 H3311 Operating System Android Version 7.1.1 My Question or Issue Hello everyone! Unfortunately I have experienced problem...
2020-07-25 1:08:56 PM
404 Views
0 replies
2 likes
Android
crashes

404 Views
0 replies
2 likes

Android version lacking many features present on desktop

Hi. New user here. After doing a bit of testing I noticed that Android app is lacking in basic sorting and multi element management features that can be used on PC:Impossible to create a folder to group few playlists together.Impossible to highlight ...

user-removed
Visitor
Hi. New user here. After doing a bit of testing I noticed that Android app is lacking in basic sorting and multi element management features that can be used on PC: Impossible to create a folder to...
2020-07-25 7:41:31 AM
216 Views
0 replies
0 likes

216 Views
0 replies
0 likes

Cuando cierro spotify se borran mis descargas

PlanPremiumCountry DeviceHuawei Y7 2018Operating SystemAndroid My Question or IssueCuando cierro Spotify se borran todas mis descargas y se tienen que volver a descargar. Ya desinstalee la app y la volvia instalar y no funciona. No es problema de la ...

Emiliano_Hg
Newbie
Plan Premium Country Device Huawei Y7 2018 Operating System Android My Question or Issue Cuando cierro Spotify se borran todas mis descargas y se tienen que volver a descargar...
2020-07-25 1:23:02 AM
720 Views
0 replies
0 likes

720 Views
0 replies
0 likes

Spotify has stopped showing my Google mini web I want to cast

I have Spotify premium and everything was fine up until a week or so a go. For some reason, I can no longer cast to my Google mini. I use it all the time, so this is infuriating. Spotify and Google home apps are updated. Both use the same WiFi (and I...

wastedspaces
Visitor
I have Spotify premium and everything was fine up until a week or so a go. For some reason, I can no longer cast to my Google mini. I use it all the time, so this is infuriating. Sp...
2020-07-24 10:50:26 PM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

Car mode icon in play screen

Hello,I'm using spotify in car by bluetooth device pluged in car stereo aux (Huawei Honor 9 connected bluetooth device). Listening spotify in car I like to use car mode option. Problem is that I have to scroll through the settings and activate car mo...

JMK20
Visitor
Hello, I'm using spotify in car by bluetooth device pluged in car stereo aux (Huawei Honor 9 connected bluetooth device). Listening spotify in car I like to use car mode option. Problem is that I ha...
2020-07-24 9:39:02 PM
308 Views
0 replies
2 likes

308 Views
0 replies
2 likes

Solved!! Podcast crashing

Podcasts are crashing every few minutes

Anetattyyyh
Casual Listener
Podcasts are crashing every few minutes
2020-07-24 3:02:44 PM
2020-07-24 6:04:11 PM
Billy-J
Spotify Star
415 Views
1 replies
0 likes

415 Views
1 replies
0 likes

Superuser Contribution Can't download Local Files onto Pixel 3

Hi! I'm having a problem where I can't download my playlist of 360 local files onto my phone so I can listen to them on the go. Whenever I try, it just puts a little exclamation mark with a circle around it under each song and says "Waiting To Downlo...

ratlesbians
Regular
Hi! I'm having a problem where I can't download my playlist of 360 local files onto my phone so I can listen to them on the go. Whenever I try, it just puts a little exclamation mark with a circle ar...
2020-07-23 9:44:26 AM
2020-07-24 2:27:26 PM
Xenia
Moderator
1708 Views
6 replies
0 likes
downloads
local files
Pixel 3

1708 Views
6 replies
0 likes

Creating a Playlist: Bugs

Plan: PremiumCountry: Mexico DeviceMoto Z3 PlayOperating SystemAndroid 9 My Question or IssueWhen I'm creating a long playlist (more than 60h of playtime) I use to start adding songs by artist (alphabetically), and when I finish, I start playing my n...

Roo666
Newbie
Plan: Premium Country: Mexico Device Moto Z3 Play Operating System Android 9 My Question or Issue When I'm creating a long playlist (more than 60h of playtime) I use to start a...
2020-07-24 11:24:04 AM
477 Views
0 replies
0 likes
Android 10
bug
Bug Playlist
bugs
Issues
shuffle
troubles

477 Views
0 replies
0 likes

Liked and albums didn't show up on my phone

PlanFree/PremiumCountryRussiaDevice(iPhone 6s,)Operating System(iOS 13.3.1, Windows 10 ) My Question or Issueafter transferring a track from apple music, my favorite songs and albums only appeared on my PC, but they are not in my phone. I don't want ...

sunrise31
Visitor
Plan Free/Premium Country Russia Device (iPhone 6s,) Operating System (iOS 13.3.1, Windows 10 ) My Question or Issue after transferring a track from apple music, my favorite ...
2020-07-24 11:12:40 AM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Superuser Contribution [Connect] Spotify Connect overriding device control

PlanPremiumCountryUnited StatesDeviceLG V35Operating SystemAndroid Oreo My Question or IssueHey knowledgeable lads, Recently I've been having issues with Spotify Connect on my Android device. I use it mostly to play Spotify over my Amazon Echo (first...

Frightcrafter
Visitor
Plan Premium Country United States Device LG V35 Operating System Android Oreo My Question or Issue Hey knowledgeable lads, Recently I've been having issues with Spotif...
2020-07-23 6:47:34 AM
2020-07-24 11:03:47 AM
Ivan
Spotify Legend
807 Views
1 replies
0 likes

807 Views
1 replies
0 likes

Solved!! Autoplay won't work

PlanPremiumCountryIrelandDeviceSamsung Galaxy A40Operating SystemAndroid For the entire time sinse I downloaded it my autoplay feature will simply not work. I have checked on multiple occasions and turned it on & off but I have no success.Any help or...

JackVB
Casual Listener
Plan Premium Country Ireland Device Samsung Galaxy A40 Operating System Android For the entire time sinse I downloaded it my autoplay feature will simply not work. I have checked on m...
2020-07-24 10:13:15 AM
2020-07-24 10:48:29 AM
AdamDamon
Spotify Star
358 Views
1 replies
0 likes

358 Views
1 replies
0 likes

Solved!! Mail

СтранаRussian устройствоSamsung Galaxy a50 Операционная системаAndroid 10 Мой вопрос или проблемаwhen you try to register, you receive a message that the email address is not valid and you need to email.com however, I tried to register using: gmail.c...

Slander82
Regular
Страна Russian устройство Samsung Galaxy a50 Операционная система Android 10 Мой вопрос или проблема when you try to register, you receive a message that the email addre...
2020-07-16 9:19:11 AM
2020-07-24 9:46:52 AM
Slander82
Regular
461 Views
1 replies
0 likes

461 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts