Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 51512 Views
  • 66 replies
  • 25 likes
  • 51512 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881965 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881965 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27384 Views
  • 4 replies
  • 0 likes
  • 27384 Views
  • 4 replies
  • 0 likes

Why does Spotify detect screenshots?

PlanPremiumCountry DevicePixel 7aOperating SystemAndroid 14 My Question or IssueWhy does Spotify detect I took a screenshot? How can I disable this? Thanks

  • Regular
  • Plan Premium Country   Device Pixel 7a Operating System Android 14   My Question or Issue Why does Spotify detect I took a screenshot? How can I disable this? Thanks
  • ribezaz
  • Spotify Star
  • 2603 Views
  • 1 replies
  • 1 likes
  • 2603 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do I view all the songs by One artist

When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how to search for an artist and show just the songs.

  • Newbie
  • When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how t...
  • Vixf90
  • Newbie
  • 4417 Views
  • 2 replies
  • 2 likes
  • 4417 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Spotify loads twice

PlanPremiumCountryCanadaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueSteps to reproduce:1.Close spotify (do not leave running in background)2. Open spotify Actual result:Spotify loads twiceExpected result:Spotify loads once

  • Gig Goer
  • Plan Premium Country Canada Device Samsung s10e Operating System Android 12   My Question or Issue Steps to reproduce: 1.Close spotify (do not leave running in background) 2. Open sp...
  • Bob330
  • Gig Goer
  • 951 Views
  • 4 replies
  • 0 likes
  • 951 Views
  • 4 replies
  • 0 likes

Superuser Contribution Some downloaded songs got deleted then immediately re-downloaded

I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downloaded previously. Then I opened one of my downloade...

  • Visitor
  • I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downl...
  • Susan_GP
  • Moderator
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crazy data usage suddenly

PlanPremiumCountryCZDeviceGalaxy Note10Operating SystemAndroid My Question or IssueSpotify ate 2GB of data very quickly, without me using it any more than usual. My normal monthly data usage is 500-600mb per month. Yet suddenly it ate almost 2gigs in...

xgi-pgtlr_oro_2-1623518108391.png xgi-pgtlr_oro_3-1623518146943.png xgi-pgtlr_oro_4-1623518169734.png
  • Regular
  • Plan Premium Country CZ Device Galaxy Note10 Operating System Android   My Question or Issue Spotify ate 2GB of data very quickly, without me using it any more than usual. My normal mo...
  • Zalle
  • Visitor
  • 1253 Views
  • 7 replies
  • 0 likes
  • 1253 Views
  • 7 replies
  • 0 likes

Superuser Contribution Why won't Spotify play sound through my wireless headphones?

Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something.Headphones: Soundcore Life Q30Phone: Moto G Stylus (Android)

  • Casual Listener
  • Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something. Headphones: Soundcore Life Q30 Phone: ...
  • Lilangel
  • Visitor
  • 829 Views
  • 4 replies
  • 0 likes
  • 829 Views
  • 4 replies
  • 0 likes

Superuser Contribution Music undownloaded

I use Spotify premium and today my downloaded music became undownloaded. What do I do?

  • Visitor
  • I use Spotify premium and today my downloaded music became undownloaded. What do I do?
  • Vasil
  • Moderator
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Popping sound when streaming SPOTIFY on the Google Nest Speakers

There is a random "popping" / "crackling" sound that occurs when streaming SPOTIFY on the Google Nest Speakers. This ruins the whole music listening experience! Is Spotify aware of this? Is it a Spotify or Google problem? Thanks---2 AUDIO files that ...

  • Composer
  • There is a random "popping" / "crackling" sound that occurs when streaming SPOTIFY on the Google Nest Speakers. This ruins the whole music listening experience!   Is Spotify aware of this? Is ...
  • CorpsesDestroyer
  • Newbie
  • 4416 Views
  • 15 replies
  • 1 likes
  • 4416 Views
  • 15 replies
  • 1 likes

Is there a way to filter unplayable songs on large playlists ?

PlanPremiumCountryColombiaDeviceVivo Y35Operating SystemAndroid My Question or IssueI have a large playlist (8000+ songs and counting) and it is really hard to scroll through the playlist to find each greyed out song. I'd like to find a way to filter...

  • Casual Listener
  • Plan Premium Country Colombia Device Vivo Y35 Operating System Android   My Question or Issue I have a large playlist (8000+ songs and counting) and it is really hard to scroll through...
  • dinomight
  • Spotify Star
  • 530 Views
  • 1 replies
  • 1 likes
  • 530 Views
  • 1 replies
  • 1 likes

Superuser Contribution Links sent from a friend won't open in the app

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so when I click open app, it will open the app but not th...

  • Visitor
  • A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so whe...
  • Amayy
  • Spotify Star
  • 1275 Views
  • 1 replies
  • 0 likes
  • 1275 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Now Playing screen looks different suddenly after update

PlanPremiumCountry Device(Ai box, Android box for car, Carlinkit)Operating System(Android 9) My Question or IssueAfter a recent update about 2 days ago, the Spotify in my car android system looks different. Everything else feels the same. Just the No...

  • Casual Listener
  • Plan Premium Country   Device (Ai box, Android box for car, Carlinkit) Operating System (Android 9)   My Question or Issue After a recent update about 2 days ago, the Spotify in m...
  • Cursor75
  • Casual Listener
  • 742 Views
  • 8 replies
  • 1 likes
  • 742 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify Announcement Unshuffles Playlist

PlanPremiumCountryU.S.DeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueI have seen other users complain about this on Reddit, and it isn't restricted to Android users, so I know I'm not the only one fed up with the new Spotify "anno...

  • Regular
  • Plan Premium Country U.S. Device Google Pixel 6 Operating System Android 14   My Question or Issue I have seen other users complain about this on Reddit, and it isn't restricted to And...
  • Joan
  • Moderator
  • 2235 Views
  • 17 replies
  • 36 likes
  • 2235 Views
  • 17 replies
  • 36 likes

Lyrics automatically scroll to the bottom when in split screen mode

PlanPremiumCountryAustraliaDevicePixel 6Operating SystemAndroid 14 My Question or IssueWhen using android's split screen mode, lyrics automatically scroll to the bottom instead of changing lines like expected. This happens both when the lyrics are mi...

  • Newbie
  • Plan Premium Country Australia Device Pixel 6 Operating System Android 14   My Question or Issue When using android's split screen mode, lyrics automatically scroll to the bottom inste...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify connect on s23 ultra vs on s21 ultra

Hello My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is.Both have same settings in the app, both logged in with my account , premium user My S21 ultra identifies the network player as well as other pl...

  • Casual Listener
  • Hello  My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is. Both have same settings in the app, both logged in with my account , premium user&nb...
  • suckxes
  • Newbie
  • 1487 Views
  • 10 replies
  • 1 likes
  • 1487 Views
  • 10 replies
  • 1 likes

Superuser Contribution Album/discog. pages almost never load and add to playlist glitchy

Plan:premiumCountry: UkDevice:Google Pixel 7 ProOperating System:Android 14 My Question or Issue:From the middle of last week, if I try and load an album page, or the discography page of an artist, it's very rare that it actually loads anything at al...

  • Casual Listener
  • Plan:premium Country: Uk Device:Google Pixel 7 Pro Operating System:Android 14   My Question or Issue: From the middle of last week, if I try and load an album page, or the discograph...
  • Susan_GP
  • Moderator
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorting does not ignore non-English articles (de, het, een, le, un, etc.)

PlanPremiumCountryNetherlandsDeviceFairphone 4Operating SystemAndroid 13 My Question or IssueA while after I posted a comment about it a few years back, Spotify switched back to the standard way of collation. But strangely they only did this for Engl...

  • Regular
  • Plan Premium Country Netherlands Device Fairphone 4 Operating System Android 13   My Question or Issue A while after I posted a comment about it a few years back, Spotify switched back...
  • Novy
  • Moderator
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android auto scrolling not working properly anymore

PlanPremiumCountryUSADeviceSamsung galaxy S23 UltraOperating SystemAndroid 14/Android auto on a 2018 civic My Question or IssueYou used to be able to swipe and it would scroll to the next set of info the same as hitting the arrows on the side. Now it...

  • Casual Listener
  •   Plan Premium Country USA Device Samsung galaxy S23 Ultra Operating System Android 14/Android auto on a 2018 civic   My Question or Issue You used to be able to swipe and it wou...
  • AlejaR
  • Moderator
  • 379 Views
  • 1 replies
  • 1 likes
  • 379 Views
  • 1 replies
  • 1 likes