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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47838 Views
  • 66 replies
  • 25 likes
  • 47838 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880385 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880385 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26925 Views
  • 4 replies
  • 0 likes
  • 26925 Views
  • 4 replies
  • 0 likes

Up

PlanPremiumCountry UKDevice(Samsung Galaxy S7 Edge Operating SystemAndroid 8.0.0 My Question or Issue Latest update on Android has made the app very fustraing. I do love the new look but it's been let down by how unstable its become. I'm kicked out a...

  • Newbie
  • Plan Premium Country  UK Device (Samsung Galaxy S7 Edge  Operating System Android 8.0.0   My Question or Issue  Latest update on Android has made the app very fustraing....
  • Jose_M
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Can't view artist or album

When listening to a song and I have the screen showing the album artwork, if I click on the 3 dots to bring up a menu and I select view artist or view album, it takes me back to the home page. This only started happening a couple of weeks ago. It use...

  • Newbie
  • When listening to a song and I have the screen showing the album artwork, if I click on the 3 dots to bring up a menu and I select view artist or view album, it takes me back to the home page. This o...
  • 414 Views
  • 0 replies
  • 1 likes
  • 414 Views
  • 0 replies
  • 1 likes

Reading messages under [Android Auto] does not wotk when Spotify is installed

PlanPremiumCountryGermany DeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueWhen using android auto reading messages (tested with Whatsapp and Threema) does not work. Message is not read but spotify starts playing music instead. ...

  • Casual Listener
  •   Plan Premium Country Germany  Device Samsung Galaxy S7 Operating System Android 8.0    My Question or Issue When using android auto reading messages (tested with What...
  • Seb_ger
  • Casual Listener
  • 623 Views
  • 2 replies
  • 1 likes
  • 623 Views
  • 2 replies
  • 1 likes

Spotify closing by itself, i cant play music ir scroll through library as it just closes.

PlanSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I boot up Spotify and play a song the app closes by itself and stops the music, if I'm scrolling through my library the app is also closing b...

  • Casual Listener
  • Plan Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Every time I boot up Spotify and play a song the app closes by itself and stops...
  • khankilla
  • Casual Listener
  • 1070 Views
  • 3 replies
  • 1 likes
  • App closing
  • 1070 Views
  • 3 replies
  • 1 likes

Playlists half grey and unplayable / undownloadable on mobile - fine on PC

Half of one of my old playlists is now grey and unplayable / undownloadable on my mobile (android) but is still fine on my PC and imac.The list is a shared list, and the songs in grey were all added from a different account (also mine) but not all of...

  • Newbie
  •   Half of one of my old playlists is now grey and unplayable / undownloadable on my mobile (android) but is still fine on my PC and imac. The list is a shared list, and the songs in grey were ...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Music stops randomly and controls stop working on Samsung Note 8.

PlanPremiumCountry Australia DeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0.0 My Question or Issue The app stops playing randomly. The song displayed on the screen is not what is playing, it is usually the first song that I started with. I ha...

  • Newbie
  • Plan Premium Country  Australia  Device Samsung Galaxy Note 8 Operating System Android 8.0.0   My Question or Issue  The app stops playing randomly. The song displayed o...
  • radiohead46
  • Casual Listener
  • 1010 Views
  • 2 replies
  • 6 likes
  • music stops playing
  • 1010 Views
  • 2 replies
  • 6 likes

Superuser Contribution Actual Shuffle Function, not play the last 50 added songs.

PlanPremiumCountry United StatesDeviceSamsung Galaxy 9, DesktopOperating System Android Oreo, Windows 10 My Question or Issue Is Spotify going to actual work on a real shuffle feature? Somehow the Shuffle function changes based on where I start the s...

  • Newbie
  • Plan Premium Country  United States Device Samsung Galaxy 9, Desktop Operating System  Android Oreo, Windows 10   My Question or Issue  Is Spotify going to actual w...
  • Guido
  • Spotify Legend
  • 752 Views
  • 1 replies
  • 6 likes
  • 752 Views
  • 1 replies
  • 6 likes

[Android] Track player doesn't open after October update

Edit: Reinstalled app and problem was fixed. Just got to wait for everything to download again. PlanPremiumCountryUKDeviceOnePlus 5TOperating SystemAndroid 8.0.1 My Question or IssueAfter the most recent update (8.4.75.670) I can no longer open the t...

  • Newbie
  • Edit: Reinstalled app and problem was fixed. Just got to wait for everything to download again.   Plan Premium Country UK Device OnePlus 5T Operating System Android 8.0.1   My Qu...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music doesn't stop when I receive a call

Hi, I'm a premium user on an HTC 10 running Android Oreo.For a while now, when I'm listening to music and I receive a call the music does not stop to let me hear my ringtone, it keeps playing, so I don't realize someone is calling unless I'm looking ...

  • Casual Listener
  • Hi, I'm a premium user on an HTC 10 running Android Oreo. For a while now, when I'm listening to music and I receive a call the music does not stop to let me hear my ringtone, it keep...
  • carlaprocacc
  • Casual Listener
  • 1224 Views
  • 2 replies
  • 0 likes
  • 1224 Views
  • 2 replies
  • 0 likes

[Help] Downloaded Playlist can be play, but without sound?!

PlanPremiumCountry MalaysiaDeviceA Windows 8 with Spotify installed and An Android Box with 4.0.3 versionOperating SystemWindows 8Android 4.0.3 My Question or IssueWe have an Android box that setup and link with the speaker & sound system.We have a P...

  • Casual Listener
  • Plan Premium Country  Malaysia Device A Windows 8 with Spotify installed and An Android Box with 4.0.3 version Operating System Windows 8 Android 4.0.3   My Question or Issue We ...
  • RBKJ
  • Casual Listener
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Spotify stuck on loading screen

PlanPremiumCountry IsraelDeviceGalaxy S7Operating SystemAndroid My Question or Issue At least 3 months my spotify stuck everytime on loading screen when im trying chose another song, it takes around a minute and than it writes "go online" even when i...

  • Newbie
  •   Plan Premium Country  Israel Device Galaxy S7 Operating System Android   My Question or Issue  At least 3 months my spotify stuck everytime on loading screen when im ...
  • 430 Views
  • 0 replies
  • 0 likes
  • 430 Views
  • 0 replies
  • 0 likes

Problema de reprodução

PlanoPrêmioPaís Brasil Android Samsung Algumas músicas simplesmente não reproduzem Não é nem adicionarE não são poucas Outras pessoasE não toca Já o appJá sai e entrei na conta Já cancelei assinatura e voltei a pagar

  • Newbie
  •   Plano Prêmio País  Brasil   Android Samsung    Algumas músicas simplesmente não reproduzem  Não é nem adicionar E não são poucas  Outras pessoas E não...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Ditching spotify

PlanPremiumCountry JapanDevicehonor 9Operating SystemAndroid Oreo, My Question or Issue The amount of music that has been stripped from my playlists, is just unbearable. I notice new songs disappearing everyday, Jay Z, daft punk most recently. You ne...

  • Regular
  •   Plan Premium Country  Japan Device honor 9 Operating System Android Oreo,   My Question or Issue  The amount of music that has been stripped from my playlists, i...
  • swashbucklin89
  • Regular
  • 411 Views
  • 2 replies
  • 0 likes
  • 411 Views
  • 2 replies
  • 0 likes

Whats happening to the app in Android?!

Whats going on witrh Premium?!I've used it for years with a few platforms.On Android all the downloads are disappearing, yet the SD card shows as full. The option to delete the downloads has gone, so I have to reinstall the app once or twice per mont...

  • Music Fan
  • Whats going on witrh Premium?! I've used it for years with a few platforms. On Android all the downloads are disappearing, yet the SD card shows as full.  The option to delete the download...
  • tyoga1
  • Music Fan
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

App pausing,crushing samsung j8

Hi, I recently buaght a new phone (samsung j8) and my spotify app keeps stopping/crashing I tried the suggestions I read online none of them worked. Please help.Thank you!

  • Newbie
  • Hi, I recently buaght a new phone (samsung j8) and my spotify app keeps stopping/crashing I tried the suggestions I read online none of them worked. Please help. Thank you!  
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Phone keeps crashing

Hi thanks for the message but I'm having awful trouble with Spotify. As soon as a song starts playing on my app it's crashes and returns to my phone's home page. I have the premium account for now but no point in having it if the thing keeps crashing...

  • Newbie
  • Hi thanks for the message but I'm having awful trouble with Spotify. As soon as a song starts playing on my app it's crashes and returns to my phone's home page. I have the premium account for now bu...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Playlists not loading on Home tab

PlanFree/PremiumCountry DeviceOne plus 6Operating SystemAndroid Oreo My Question or Issue Black space where the playlists should load

  • Newbie
  • Plan Free/Premium Country   Device One plus 6 Operating System Android Oreo   My Question or Issue  Black space where the playlists should load
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Button Next/Back BRE02JY Xiaomi type C Earphone doesn't work.

PlanPremiumCountryThe NetherlandsDeviceXiaomi Mi A2 Android One 2018Operating SystemAndroid 8.1.0 My Question or Issue Next/Back song doesn't work on my new BRE02JY Xiaomi type C Earphone. I can only Pause/Play and voice with the middle button on the...

  • Newbie
  • Plan Premium Country The Netherlands Device Xiaomi Mi A2 Android One 2018 Operating System Android 8.1.0   My Question or Issue  Next/Back song doesn't work on my new BRE02JY...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Download to SD Card option no longer available

PlanPremiumDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueThis morning I discovered that all of my songs are no longer downloaded. I downloaded them again, but now there's no option for me to store my songs on my SD card. Cli...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue This morning I discovered that all of my songs are no longer downloaded. I downloaded them agai...
  • daniel051529
  • Newbie
  • 871 Views
  • 2 replies
  • 1 likes
  • 871 Views
  • 2 replies
  • 1 likes

My Spotify suddenly changed

PlanPremium Country Israel DeviceXI 6Operating System(Android.) My Question or Issue My Spoti suddenly changed, there are things missing in the menu bar as you can see in teh photo. Tried to reinstall it - didn't work. Made sure my payment is correct...

  • Newbie
  •   Plan Premium   Country  Israel  Device XI 6 Operating System (Android.)   My Question or Issue  My Spoti suddenly changed, there are things missing in the ...
  • AeroZ
  • Composer
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes