Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 65294 Views
  • 48 replies
  • 107 likes
  • 65294 Views
  • 48 replies
  • 107 likes

Superuser Contribution Merging 3 duplicate profiles ??

PlanFree/PremiumCountryGermany My Question or IssueThese three artist pages are all the same artist and should be merged or at least show in the similar artists tab:Hofuku SochiHofuku SochiHofuku Sochi 報復措置 Why can Spotify not solve this issue with d...

  • Roadie
  • Plan Free/Premium Country Germany   My Question or Issue These three artist pages are all the same artist and should be merged or at least show in the similar artists tab: Hofuku Sochi H...
  • Joan
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Real time listeners in Spotify for Artists

How accurate is the "# listening now" icon in the home page of Spotify for Aritsts? I can see "0 listening now" on my page. When I play my own song... is still says 0.

  • Casual Listener
  • How accurate is the "# listening now" icon in the home page of Spotify for Aritsts? I can see "0 listening now" on my page. When I play my own song... is still says 0.
  • thebandknow
  • Casual Listener
  • 19371 Views
  • 14 replies
  • 1 likes
  • listeners now
    listening now
    live listeners
    real time
    Spotify for Artists
  • 19371 Views
  • 14 replies
  • 1 likes

Superuser Contribution Requesting a main image change for Sinéad O'Connor.

The soft and subdued alt American artwork for The Lion and the Cobra doesn't accurately represent her music and legacy.Please consider using the proper artwork or another picture.

  • Music Fan
  • The soft and subdued alt American artwork for The Lion and the Cobra doesn't accurately represent her music and legacy. Please consider using the proper artwork or another picture.
  • Novy
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with Album

problems with that Album many songs are missing https://open.spotify.com/album/7HvMLrpsZdt8y0KTLzlD7Q?si=12MmMpL0TtaYRAEBOofBEw https://prnt.sc/-OQgfVm1bwkD PlanPremiumCountry Republic of Moldova Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 20...

  • Regular
  • problems with that Album many songs are missing  https://open.spotify.com/album/7HvMLrpsZdt8y0KTLzlD7Q?si=12MmMpL0TtaYRAEBOofBEw   https://prnt.sc/-OQgfVm1bwkD    Plan Premi...
  • Yordan
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to tell if someone's playlist has been deleted if I can still listen to it?

I have a spotify for a public playlist (that is hidden from the creator's profile) so I can still access the playlist. It used to show up on my top listened to playlists and also on my most recently played playlists. All of a sudden it disapeared fro...

  • Visitor
  • I have a spotify for a public playlist (that is hidden from the creator's profile) so I can still access the playlist.  It used to show up on my top listened to playlists and also on my most rec...
  • Tsndr04
  • Newbie
  • 1982 Views
  • 2 replies
  • 0 likes
  • 1982 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Albums I didn't listen to keep showing up on the homepage

PlanPremiumCountryFranceDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueMy account was hacked a few weeks ago because of my bad password. In the time I realized it (a few hours) the hacker listened to a bunch of music. Because ...

  • Regular
  • Plan Premium Country France Device Samsung Galaxy A50 Operating System Android 11   My Question or Issue My account was hacked a few weeks ago because of my bad password. In the time I...
  • chloebrqt
  • Regular
  • 245 Views
  • 3 replies
  • 0 likes
  • 245 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I watch the videos of Trevor Noah's podcast 'What now' from India?

I have been trying to watch the videos of Trevor Noah's podcast - 'What now' for 2 months now but the video is not playing for me or any of my friends here in India. Can't we watch the videos of this podcast in India? If so why? Aren't Spotify podcas...

  • Regular
  • I have been trying to watch the videos of Trevor Noah's podcast - 'What now' for 2 months now but the video is not playing for me or any of my friends here in India. Can't we watch the videos of this...
  • MaryCFL
  • Visitor
  • 1980 Views
  • 18 replies
  • 0 likes
  • 1980 Views
  • 18 replies
  • 0 likes

advertise more podcasts

Why is it so hard to find more podcasts? I'm trying to browse your the library of podcasts with video and only 15 show up. WHY would you not show them ALL? you have the browse tab to click on, you have the podcast tab, and you have a tab for VIDEO bu...

  • Visitor
  • Why is it so hard to find more podcasts? I'm trying to browse your the library of podcasts with video and only 15 show up.  WHY would you not show them ALL? you have the browse tab to click on, ...
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Superuser Contribution An Audiobook won't play no matter what I try.

I'm trying to play "Another England" by Caroline Lucas on Spotify, and it just won't play. I have a Premium Subscription, and am an individual user, and other audio books play perfectly well - but just not this one. I click the play button, and nothi...

  • Casual Listener
  • I'm trying to play "Another England" by Caroline Lucas on Spotify, and it just won't play. I have a Premium Subscription, and am an individual user, and other audio books play perfectly well - but ju...
  • Not applicable
  • 2402 Views
  • 11 replies
  • 1 likes
  • 2402 Views
  • 11 replies
  • 1 likes

Why is Mercenary by Panic! At The Disco not available?

Mercenary by Panic! At The Disco is not available to play on the Batman: Arkham City album. It has apparently been like this for 2 years and has not been fixed, why?

  • Visitor
  • Mercenary by Panic! At The Disco is not available to play on the Batman: Arkham City album. It has apparently been like this for 2 years and has not been fixed, why?
  • Ximzend
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does **bleep** aliene, by **bleep** robin The Album show up but you can not play it???

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why does **bleep** aliene, by **bleep** robin The Album show up but you can not play it???

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  &n...
  • Joan
  • Moderator
  • 124 Views
  • 2 replies
  • 0 likes
  • 124 Views
  • 2 replies
  • 0 likes

Superuser Contribution Side by side duplicates in song queue

PlanPremiumCountryUnited KingdomDevicePC and iPhoneOperating SystemWindows 10 and iOS 18 Developer Beta 3 My Question or IssueThere is this annoying issue with Spotify that when you play a folder and a song appears multiple times within the folder, i...

  • Casual Listener
  • Plan Premium Country United Kingdom Device PC and iPhone Operating System Windows 10 and iOS 18 Developer Beta 3   My Question or Issue There is this annoying issue with Spotify that w...
  • s4g6i9y
  • Casual Listener
  • 684 Views
  • 7 replies
  • 2 likes
  • 684 Views
  • 7 replies
  • 2 likes

yngwie malmsteen - first two albums missing

I have been following Yngwie since the Alcatrazz days. I was wondering about the first two albums (Rising Force 1984 and Marching Out 1985), my two favorites of his collection. All his other albums, and all Alcatrazz albums are available on Spotify, ...

  • Casual Listener
  • I have been following Yngwie since the Alcatrazz days.  I was wondering about the first two albums (Rising Force 1984 and Marching Out 1985), my two favorites of his collection.  All his ot...
  • dugonz
  • Casual Listener
  • 3477 Views
  • 6 replies
  • 3 likes
  • 3477 Views
  • 6 replies
  • 3 likes

Superuser Contribution How can I disable or filter out playlist created by Spotify?

I really really do not like the AI created playlist and half the time they don't actually match the theme. How can I only see playlists created by real humans? Is there a way to turn off the setting to see any of those or simply when I'm searching to...

  • Visitor
  • I really really do not like the AI created playlist and half the time they don't actually match the theme. How can I only see playlists created by real humans? Is there a way to turn off the setting ...
  • Vasil
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reporting incorrect artists more easily

Is there a way to more easily report songs incorrectly using an artist not featured in a song? For the last 2 months I find myself reporting songs because they're using Sugarcult as an artist, presumably to gain more traction on the release radar, an...

  • Newbie
  • Is there a way to more easily report songs incorrectly using an artist not featured in a song? For the last 2 months I find myself reporting songs because they're using Sugarcult as an artist, presum...
  • Riccard04
  • Newbie
  • 477 Views
  • 2 replies
  • 0 likes
  • 477 Views
  • 2 replies
  • 0 likes

M.J Wright Beats - Full Out album of 2013

Hello dear listeners.Im searching a long time now and found this opportunity to ask you guys.Im searching for "M.J Wright Beats - Full Out" the album that he released in 2013. I cannot find it anywhere and my search all the way from germany makes it ...

  • Newbie
  • Hello dear listeners. Im searching a long time now and found this opportunity to ask you guys. Im searching for "M.J Wright Beats - Full Out" the album that he released in 2013.  I cannot fin...
  • Billy-J
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Access to Audio Books

I am a Premium subscriber but cannot play a book that is listed as being ‘included in Premium’. The title is Blue Hour by Paula Hawkins, released on 10/10/24Why am I having this problem? My Question or Issue

  • Visitor
  •   I am a Premium subscriber but cannot play a book that is listed as being ‘included in Premium’. The title is Blue Hour by Paula Hawkins, released on 10/10/24 Why am I having this problem? &...
  • Vasil
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Method to report error in your database

I would like to offer a suggestion. I am a listener, not an artist and not a composer. I find frequent errors in your metadata. I see the following... 1) two artists in your artist listing that are the same person, yet you have listed them with diffe...

  • Music Fan
  • I would like to offer a suggestion.   I am a listener, not an artist and not a composer. I find frequent errors in your metadata. I see the following... 1) two artists in your artist listing t...
  • Elton_Historian
  • Regular
  • 206 Views
  • 1 replies
  • 1 likes
  • 206 Views
  • 1 replies
  • 1 likes

Country and payment

I moved to another country and changed within my profile my country setting. Was that I also changed my payment method so far everything works fine.However, the Spotify recommendations within the search function also changed to the new country. But I...

  • Visitor
  • I moved to another country and changed within my profile my country setting. Was that I also changed my payment method so far everything works fine. However, the Spotify recommendations within the...
  • osornios
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes