Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 64648 Views
  • 47 replies
  • 107 likes
  • 64648 Views
  • 47 replies
  • 107 likes

Solved!!Superuser Contribution Can I download music to my MP3 player?

I just began using Spotify. Can I download music to my MP3 player directly or do I have to get it to Window Media Player? If I need to get music to WMP, how do I do that? Thanks

  • Newbie
  • I just began using Spotify.  Can I download music to my MP3 player directly or do I have to get it to Window Media Player?  If I need to get music to WMP, how do I do that?  Thanks
  • 31c6wdojy25qhodm27an
  • Regular
  • 476654 Views
  • 52 replies
  • 6 likes
  • 476654 Views
  • 52 replies
  • 6 likes

I can't play a grayed out playlist=Help!

I have found an album that I want to play, but the whole thing is grayed out and can't be played. Why? Is there a way to get permission to play this?

  • Visitor
  • I have found an album that I want to play, but the whole thing is grayed out and can't be played.  Why?  Is there a way to get permission to play this?
  • AdamDamon
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

where is the sagittarius cosmic playlist?

cannot find the sagittarius cosmic playlist created by spotify. can still see other ones.

  • Newbie
  • cannot find the sagittarius cosmic playlist created by spotify. can still see other ones.
  • ElishaSchlarb
  • Casual Listener
  • 2866 Views
  • 10 replies
  • 3 likes
  • 2866 Views
  • 10 replies
  • 3 likes

Superuser Contribution Public playlist not accurately updating for different users

I have a playlist here https://open.spotify.com/playlist/2achhFAM1e5JdwkYUcE4Pe?si=gVzWcVSvQWW3jmLf0u5Opgπ=u-6T9qqciKSv6Othat I have updated but other followers of the playlist (or people visiting with the link) see different run times and some track...

  • Visitor
  • I have a playlist here https://open.spotify.com/playlist/2achhFAM1e5JdwkYUcE4Pe?si=gVzWcVSvQWW3jmLf0u5Opgπ=u-6T9qqciKSv6O that I have updated but other followers of the playlist (or people visiting ...
  • Vasil
  • Moderator
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot report incorrect artist for album as I am not an artist

PlanPremiumCountryUK DeviceMultiple, Webplayer, Android and Windows desktopOperating SystemAndroid 10,11 and Windows 10. My Question or IssueI cannot find any way to report issues as a user with an album being associated with the wrong artist. I have...

  • Regular
  • ...upport at the email address and they refered me to Report content on Spotify but the "Broken or incorrect content" section refers back to  the support email. Upon highlighting that to support at s...
  • Elton_Historian
  • Regular
  • 2899 Views
  • 11 replies
  • 3 likes
  • 2899 Views
  • 11 replies
  • 3 likes

Superuser Contribution can’t play one specific artist

PlanPremiumCountryUnited StatesDevice(iphone 12)Operating System(iOS 10) My Question or IssueI used to be able to play one artist when i only wanted to listen to their songs but now as of yesterday it will play one song by them and then play songs th...

  • Visitor
  • Plan Premium Country United States Device (iphone 12) Operating System (iOS 10)   My Question or Issue I used to be able to play one artist when i only wanted to listen to their songs ...
  • Not applicable
  • 943 Views
  • 2 replies
  • 0 likes
  • 943 Views
  • 2 replies
  • 0 likes

[Desktop][Playlists] Add Everybody Dies In Their Nightmares by XXXTENTACION to the BILLIONS CLUB

Everybody Dies In Their Nightmares by XXXTENTACION is currently on 1.076 billion streams, yet is not included in the Billions Club playlist, which supposedly contains all the songs on the platform which have surpassed 1 billion streams.

  • Casual Listener
  • Everybody Dies In Their Nightmares by XXXTENTACION is currently on 1.076 billion streams, yet is not included in the Billions Club playlist, which supposedly contains all the songs on the platform wh...
  • b0ng0s_
  • Newbie
  • 628 Views
  • 4 replies
  • 1 likes
  • Desktop
    Playlists
  • 628 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can I use spotify for a work party in the office?

We are planning a Christmas party at work, max 100 people and I would like to know whether I can play music from my spotify.

  • Newbie
  • We are planning a Christmas party at work, max 100 people and I would like to know whether I can play music from my spotify.
  • FredyK
  • Casual Listener
  • 1723 Views
  • 2 replies
  • 0 likes
  • 1723 Views
  • 2 replies
  • 0 likes

Superuser Contribution Error with publishing an episode: riverside recording, help?

After recording with riverside app, I published the episode (audio only) on Spotify (for podcasters) In the correct format, but it has refused to schedule or publish instantly. There is a support article from the support team at riverside, but I see ...

  • Visitor
  • After recording with riverside app, I published the episode (audio only) on Spotify (for podcasters) In the correct format, but it has refused to schedule or publish instantly. There is a support ar...
  • Vasil
  • Moderator
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Why is Time Machine not counting some artists' streams while counting others'?

I am facing trouble with Time Machine because while all of the artists have their streams counted, just one doesn't. When you know who is the singer, you might think this bug is intentional. No kidding! Because the name is Katy Perry.Until September ...

  • Newbie
  • I am facing trouble with Time Machine because while all of the artists have their streams counted, just one doesn't. When you know who is the singer, you might think this bug is intentional. No kiddi...
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Artist's songs playing despite selecting "Don't Play This Artist"

I have an artist set to NOT play using the "Don't Play This Artist" feature from the artist page. However, a playlist I am listening to features this artist and the songs do not skip when I am listening to the playlist. In the playlist itself I canno...

  • Casual Listener
  • I have an artist set to NOT play using the "Don't Play This Artist" feature from the artist page. However, a playlist I am listening to features this artist and the songs do not skip when I am listen...
  • wickybee
  • Casual Listener
  • 372 Views
  • 4 replies
  • 0 likes
  • don't play
    Don't Play This Artist
  • 372 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify is still playing blocked artists (especially if they're not the primary artist)

PlanFamilyCountryUSADeviceiPhone 11Operating SystemiOS 16.4.1 (a) My Question or IssueI recently blocked Kanye West from being played on Spotify. However, I still have his songs liked in my library, including songs he is credited on as a feature or c...

  • Casual Listener
  • Plan Family Country USA Device iPhone 11 Operating System iOS 16.4.1 (a)   My Question or Issue I recently blocked Kanye West from being played on Spotify. However, I still have his so...
  • Not applicable
  • 1976 Views
  • 5 replies
  • 1 likes
  • Block
  • 1976 Views
  • 5 replies
  • 1 likes

Can dope stereo be a distributor to Spotify then I claim my artist account?

I was looking for a music distributor on Spotify one of them is free and found dope stereo. But I haven't tried uploading my single yet and I want to ask you guys first

  • Casual Listener
  • I was looking for a music distributor on Spotify one of them is free and found dope stereo. But I haven't tried uploading my single yet and I want to ask you guys first
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Sexism is not an equal

Why did you call this equal? There are only women here. This is not equal, it's oppression of men.

Screenshot_20210309-074539_Spotify.jpg
  • Casual Listener
  • Why did you call this equal? There are only women here. This is not equal, it's oppression of men.
  • 1149737717
  • Regular
  • 580 Views
  • 2 replies
  • 3 likes
  • 580 Views
  • 2 replies
  • 3 likes

Superuser Contribution My auto play doesn’t seem to be working lately on spotify

I tried everything like loving out and back in, updating the app and my phone and still, everytime I click on a song in search or when I reach the end of a playlist, it doesn’t play recommended songs after and I want it to

  • Visitor
  • I tried everything like loving out and back in, updating the app and my phone and still, everytime I click on a song in search or when I reach the end of a playlist, it doesn’t play recommended songs...
  • MihailY
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Order Within a Playlist Keeps Changing

PlanPremiumCountryUSADeviceMacBook Pro/iPhone7POperating SystemOSX High Sierra/iOS My Question or Issue I listen to the Friday Cratediggers Spotify Playlist every week to pick out what I like. Over the past couple of weeks, the order of songs will ra...

  • Casual Listener
  • Plan Premium Country USA Device MacBook Pro/iPhone7P Operating System OSX High Sierra/iOS   My Question or Issue   I listen to the Friday Cratediggers Spotify Playlist every week...
  • JMNelsen
  • Newbie
  • 18954 Views
  • 63 replies
  • 25 likes
  • 18954 Views
  • 63 replies
  • 25 likes

entire album gone

This album has been up since 2015 and now is gone... is there any way to fix thishttps://open.spotify.com/album/5lQNDDdE8G3rhwoIfT6KwL?si=qndt8G6OTsa8XySLXSn-9wPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating...

  • Visitor
  • This album has been up since 2015 and now is gone... is there any way to fix this https://open.spotify.com/album/5lQNDDdE8G3rhwoIfT6KwL?si=qndt8G6OTsa8XySLXSn-9w Plan Free/Premium Country &nbs...
  • Amayy
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Ravi Shanker and artists with same names problem

PlanPremiumCountry UK My Question or IssueThere is a new artist - an Indian pop singer called Ravi Shanker - note spelling - which my Release Radar algorhythm is getting confused with the sitar maestro Ravi Shankar. It's deeply annoying. The are also...

  • Casual Listener
  • Plan Premium Country UK     My Question or Issue There is a new artist - an Indian pop singer called Ravi Shanker - note spelling - which my Release Radar algorhythm is getting conf...
  • AdamDamon
  • Spotify Star
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes