Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4182 Views
1 replies
0 likes

4182 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6305 Views
1 replies
0 likes

6305 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4291 Views
1 replies
3 likes

4291 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40975 Views
19 replies
1 likes
music stops

40975 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166308 Views
0 replies
35 likes
Mac

166308 Views
0 replies
35 likes

Spotify crashes seconds after starting

As soon as the Spotify app got updated yesterday, it crashes after opening. If I reinstall it, it works until it gets the update again. Current version: 1.0.41.375.g040056ca

user-removed
Visitor
As soon as the Spotify app got updated yesterday, it crashes after opening. If I reinstall it, it works until it gets the update again. Current version: 1.0.41.375.g040056ca
2016-10-27 8:29:43 PM
205 Views
0 replies
0 likes
Mac

205 Views
0 replies
0 likes

Albums in 'Your Music' can not 'Saved'?

HiThere is something I do not understand. I have saved a lot of albums through the time. I have done that by pressing the 'Save' button. They show up under Albums in 'Your Music. However, when I click on the albums and goes the the album page they ar...

AnKAA
Casual Listener
Hi There is something I do not understand. I have saved a lot of albums through the time. I have done that by pressing the 'Save' button. They show up under Albums in 'Your Music. However, when I cl...
2016-10-24 9:55:50 PM
2016-10-24 10:12:20 PM
AnKAA
Casual Listener
325 Views
2 replies
0 likes
Mac

325 Views
2 replies
0 likes

"Can't play the current song"

For the last several weeks I've been having issues with Spotify not working correctly for several reasons: 1. When I click a song, it will play for about 7 seconds then automatically skip to the next song. 2. A song will play until about the last 10 ...

shaight
Newbie
For the last several weeks I've been having issues with Spotify not working correctly for several reasons: 1. When I click a song, it will play for about 7 seconds then automatically skip to...
2016-10-21 2:06:50 AM
2016-10-21 1:44:09 PM
IverN
Newbie
267 Views
2 replies
0 likes
Mac

267 Views
2 replies
0 likes

Can't play current track - ERROR

Hi there, Since a few days spotify won't play some of the tracks in my playlists at my Macbook. The same songs will play at my iPhone. Macbook and iPhone are connected with the same WIFI-network. I have Spotify Premium and even when I disable 'Stream...

lennartspotify
Newbie
Hi there, Since a few days spotify won't play some of the tracks in my playlists at my Macbook. The same songs will play at my iPhone. Macbook and iPhone are connected with the same WIFI-net...
2015-10-15 12:31:53 PM
2016-10-19 7:06:21 PM
psi2u2
Newbie
956 Views
2 replies
0 likes
Mac

956 Views
2 replies
0 likes

Beebping in sertain songs.

So i recently found this new song on spotify but in one part of the song there is a consistant beeping noise. The beeping sound only occurs at that one part. I just wondered if it's supose to be there or if you can fix it in any way.

JoelSeger
Newbie
So i recently found this new song on spotify but in one part of the song there is a consistant beeping noise. The beeping sound only occurs at that one part. I just wondered if it's supose to be ther...
2016-10-19 5:09:35 PM
300 Views
0 replies
0 likes
Mac
Windows

300 Views
0 replies
0 likes

Artist Radio for new artist.

Hi, we have a new artist on Spotify, but the Artist Radio fucntion doesn't work. I'm assuming it becasue there isn't enough data to create a station? Does anyone know how to get an Artist Radio started?

gbhumphrey
Newbie
Hi, we have a new artist on Spotify, but the Artist Radio fucntion doesn't work. I'm assuming it becasue there isn't enough data to create a station? Does anyone know how to get an Artist Radio start...
2014-04-12 10:05:41 PM
2016-10-19 3:08:50 AM
user-removed
Not applicable
7873 Views
3 replies
1 likes
Mac

7873 Views
3 replies
1 likes

Solved!! Mac: Flag "Can't play the current track" for almost all songs

Almost all of songs that I want to play will not play. When attempting to play a green bar pops up at the top of the application that has a flag and then "Can't play the current track". This occurs not only for playlists I've made but the Radio featu...

teresadinter
Newbie
Almost all of songs that I want to play will not play. When attempting to play a green bar pops up at the top of the application that has a flag and then "Can't play the current track". This occurs n...
2014-10-06 3:00:41 AM
2016-10-17 9:51:31 PM
simsharala
Newbie
19503 Views
17 replies
8 likes

19503 Views
17 replies
8 likes

Deleting songs from a LARGE playlist

I'm very confused as I've seen this issue mentioned over and over again for years, yet Spotify has not fixed it. The problem is if you're listening to a large playlist (my "starred" is over 3k songs) you cannot delete a specific song very easily from...

res0zpvt
Newbie
I'm very confused as I've seen this issue mentioned over and over again for years, yet Spotify has not fixed it. The problem is if you're listening to a large playlist (my "starred" is over 3k songs)...
2016-10-14 8:13:08 PM
180 Views
0 replies
1 likes
Mac

180 Views
0 replies
1 likes

Add up next problem

I have a really annoying problem. One week ago or so, I added an album up next. After that it reappeard every time I open Spotify. When I start a playlist, the first song is played, and then this album starts. I have to go in an delete it from up nex...

anettelhg
Regular
I have a really annoying problem. One week ago or so, I added an album up next. After that it reappeard every time I open Spotify. When I start a playlist, the first song is played, and then this alb...
2016-10-06 11:30:52 PM
2016-10-13 4:33:49 AM
marlonsphere
Roadie
296 Views
3 replies
1 likes
Mac

296 Views
3 replies
1 likes

Library gradually disappears until I reinstall.

I'm having this problem where over the course of a couple months songs from albums in my library will stop appearing. (If I click the album, then click "view full album" they exist, so it's just that they've been removed from my library, not from Spo...

sevexpei
Casual Listener
I'm having this problem where over the course of a couple months songs from albums in my library will stop appearing. (If I click the album, then click "view full album" they exist, so it's just that...
2016-10-13 1:41:51 AM
196 Views
0 replies
0 likes
Mac
Windows

196 Views
0 replies
0 likes

No sound anymore when changing output device (internal speakers vs. bluetooth) [OSX]

Dear, I'm having issue with my sound from Spotify, when I change the output device on my Macbook (OSX 10.10.2) from internal speakers to my bluetooth audio set for the 2nd time, the sound from Spotify gets lost. Other sounds from my Macbook still wor...

rogermeijer
Regular
Dear, I'm having issue with my sound from Spotify, when I change the output device on my Macbook (OSX 10.10.2) from internal speakers to my bluetooth audio set for the 2nd time, the sound fr...
2015-03-29 11:56:00 PM
2016-10-05 2:15:58 PM
bibipov
Casual Listener
5456 Views
40 replies
2 likes
Mac

5456 Views
40 replies
2 likes

Promo voume not normalized

I understand than promo in free mode are important, but there is too much difference of volume when promo start, i must to decrease volume almost of 30-40%!! Pls fix!!

hyrion79
Casual Listener
I understand than promo in free mode are important, but there is too much difference of volume when promo start, i must to decrease volume almost of 30-40%!! Pls fix!!
2016-10-05 9:09:38 AM
153 Views
0 replies
0 likes
Mac

153 Views
0 replies
0 likes

Solved!! Spotify injected with adware

Whenever I click on a playlist from the browse menu, it launches a pop-up on my browser. During normal browsing also, if spotify is on, it launches pop-ups. I downloaded my copy of spotify from the official website, I don't know why this is happening...

xrisk
Regular
Whenever I click on a playlist from the browse menu, it launches a pop-up on my browser. During normal browsing also, if spotify is on, it launches pop-ups. I downloaded my copy of spotify from the o...
2015-05-23 8:46:31 PM
2016-10-05 3:17:27 AM
MMBrown
Newbie
3792 Views
14 replies
0 likes
Mac

3792 Views
14 replies
0 likes

My "songs" list is empty again

My "Songs" playlist was blank. I looked it up here and someone said to uninstall/ reinstall the app. I did which brough my songs back. Went to lunch and came back. Spotify had closed on its own and upon re-launch, my "Songs" playlist is blank again. ...

roekone
Casual Listener
My "Songs" playlist was blank. I looked it up here and someone said to uninstall/ reinstall the app. I did which brough my songs back. Went to lunch and came back. Spotify had closed on its own and u...
2016-04-01 11:36:02 PM
2016-10-04 4:26:37 PM
hexarobi
Newbie
1328 Views
5 replies
0 likes
Mac

1328 Views
5 replies
0 likes

Why are you installing malware (adware) with your application for Mac OS X?

Getting this pop up regularly once I installed the Spotify application for Mac: http://ar.voicefive.com/global/invite/inv_1_pop.htm?&recruitFrequency=1&pid=p304701435&prad=113352898&ar_c=62147030&methodology=3&inv=pop_up_inv_1&grp=1&location=http%3A%...

dhoffman42
Casual Listener
Getting this pop up regularly once I installed the Spotify application for Mac: http://ar.voicefive.com/global/invite/inv_1_pop.htm?&recruitFrequency=1&pid=p304701435&prad=113352...
2015-06-10 3:49:42 AM
2016-10-03 1:15:06 PM
KkThxBye
Regular
3148 Views
11 replies
3 likes
Mac

3148 Views
11 replies
3 likes

Local files has music saved twice

Hi everybody, I have some problems with my local files. I synced my selected maps in local files but now I seem to have duplicates of all numbers in this list. I can't seem to delete the numbers. I can't find an option to find the duplicates either. ...

robinduijsens
Newbie
Hi everybody, I have some problems with my local files. I synced my selected maps in local files but now I seem to have duplicates of all numbers in this list. I can't seem to delete the num...
2016-10-01 5:23:10 PM
258 Views
0 replies
0 likes
Mac

258 Views
0 replies
0 likes

Songs intermittently cut out after upgrading to El Capitan

spotify 1.0.16.104.g3b776c9emac book el capitan 10.11 Songs play for a few seconds then sound stops but the song keeps running. Then the song picks up 3 or 4 times throughout the life of the song. Usually displays an error that it can't play current ...

jsailus
Newbie
spotify 1.0.16.104.g3b776c9e mac book el capitan 10.11 Songs play for a few seconds then sound stops but the song keeps running. Then the song picks up 3 or 4 times throughout t...
2015-10-24 12:47:53 AM
2016-09-29 9:25:17 AM
sansnom
Newbie
403 Views
1 replies
0 likes
Mac

403 Views
1 replies
0 likes

Spotify Stealing Focus (even when minimised!)

Hi, I'm a Spotify premium user using Mac OSX 10.11.6. Spotify has recently started popping the window to the front of my display every minute or so. It does this even when I have minimised the window (ie it maximises the window from the dock). Is the...

sanderr2
Newbie
Hi, I'm a Spotify premium user using Mac OSX 10.11.6. Spotify has recently started popping the window to the front of my display every minute or so. It does this even when I have minimised the window...
2016-09-27 7:12:04 PM
2016-09-27 8:49:15 PM
guskiks1
Casual Listener
696 Views
1 replies
1 likes
Mac

696 Views
1 replies
1 likes

Musixmatch not working on desktop osx app

I have 1.0.1 with lyrics button, but when I clcick lyrics button I get a "We'll be back shortly. Your connection is slow or weak" message. Have done so for days now. Connection fine & not slow or weak. Anyone else seeing this issue? Thanks,K

KickingupDust
Casual Listener
I have 1.0.1 with lyrics button, but when I clcick lyrics button I get a "We'll be back shortly. Your connection is slow or weak" message. Have done so for days now. Connectio...
2015-03-13 3:15:59 PM
2016-09-27 7:52:40 PM
chewon2002
Casual Listener
2941 Views
23 replies
2 likes
Mac

2941 Views
23 replies
2 likes

Bring back clicking on album art to jump to where the song is playing from (desktop)

Normally, clicking on the album art should direct you to the song since version 1.0.5.If that does NOT work for you: Start a playlist and post the following information so we can check it out further: OS (Mac, Windows) Spotify Version (Menu => Help =...

TrulsBekk
Roadie
Normally, clicking on the album art should direct you to the song since version 1.0.5. If that does NOT work for you: Start a playlist and post the following information so we can check it out furth...
2015-03-05 6:22:00 PM
2016-09-21 12:40:46 PM
suiton
Casual Listener
13643 Views
101 replies
163 likes
Mac
Windows

13643 Views
101 replies
163 likes

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