Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5441 Views
1 replies
0 likes

5441 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7448 Views
1 replies
0 likes

7448 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5085 Views
1 replies
3 likes

5085 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42663 Views
19 replies
1 likes
music stops

42663 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167335 Views
0 replies
35 likes
Mac

167335 Views
0 replies
35 likes

Playlists on Mac disappeared

Hi, I recently had to get a new hard drive for my Macbook pro because the old one was failing. All my programs including Spotify were therefore deleted. But when I reinstalled Spotify using my old account I couldn't find my playlists. The weird thing...

user-removed
Visitor
Hi, I recently had to get a new hard drive for my Macbook pro because the old one was failing. All my programs including Spotify were therefore deleted. But when I reinstalled Spotify usin...
2014-10-10 9:29:26 PM
2016-11-03 9:16:08 AM
user-removed
Not applicable
384 Views
2 replies
0 likes
Mac

384 Views
2 replies
0 likes

Spotify says I'm offline even though I'm connected to the Internet

I've had this problem all day. Whenever I open Spotify, it says that I'm offline. I'm not offline. I've tried refreshing it many times, and it still says that I'm offline. Hell, I've even tried reinstalling Spotify. Nothing seems to help me. Is there...

jbradf617
Casual Listener
I've had this problem all day. Whenever I open Spotify, it says that I'm offline. I'm not offline. I've tried refreshing it many times, and it still says that I'm offline. Hell, I've even tried reins...
2015-11-06 3:08:21 AM
2016-11-03 4:33:27 AM
mirahobbs
Newbie
3501 Views
4 replies
0 likes
Mac

3501 Views
4 replies
0 likes

Can't turn on High Quality Streaming

I am a premium user and can't turn on the High Quality Streaming Option. The option is there, but it won't let me turn it on. I'm a Mac user. Spotify version: 1.0.7.157.g2a6526f9 Mac OS X 10.10.4

GregC
Casual Listener
I am a premium user and can't turn on the High Quality Streaming Option. The option is there, but it won't let me turn it on. I'm a Mac user. Spotify version: 1.0.7.157.g2a6526f9 Ma...
2015-06-19 11:30:57 PM
2016-11-01 5:50:42 PM
helpinghand
Newbie
1911 Views
6 replies
0 likes
Mac

1911 Views
6 replies
0 likes

New Desktop Design? How to get?

So just checked out my brothers spotify and it looks so different than mine. The player controls are centered not bottom left, and the design is much more high contrast. My spotify is the normal way. How do i get this? I've tried uninstalling and rei...

jsfullr
Newbie
So just checked out my brothers spotify and it looks so different than mine. The player controls are centered not bottom left, and the design is much more high contrast. My spotify is the normal way....
2016-10-31 3:43:08 AM
2016-10-31 12:23:29 PM
AndreasB1984
Casual Listener
458 Views
2 replies
0 likes
Mac

458 Views
2 replies
0 likes

Mac OS X 10.8 - Mountain Lion

Hello, Does anyone know if the latest Mac client 0.8.4.107 will run on Mountain Lion? The new OS should be available tomorrow. Thanks, Phil

philmg
Roadie
Hello, Does anyone know if the latest Mac client 0.8.4.107 will run on Mountain Lion? The new OS should be available tomorrow. Thanks, Phil
2012-07-24 3:48:50 PM
2016-10-30 2:27:03 PM
chiaradefino31
Newbie
15604 Views
15 replies
0 likes

15604 Views
15 replies
0 likes

Wont let me get the family plan!?!?!!!

Every time I go to upgrade it tell me it's not support at this time?????

britty1086
Newbie
Every time I go to upgrade it tell me it's not support at this time?????
2016-01-05 1:32:22 AM
2016-10-27 12:17:12 AM
jlee1420
Newbie
484 Views
3 replies
1 likes
Mac

484 Views
3 replies
1 likes

Spotify crashes seconds after starting

As soon as the Spotify app got updated yesterday, it crashes after opening. If I reinstall it, it works until it gets the update again. Current version: 1.0.41.375.g040056ca

user-removed
Visitor
As soon as the Spotify app got updated yesterday, it crashes after opening. If I reinstall it, it works until it gets the update again. Current version: 1.0.41.375.g040056ca
2016-10-27 8:29:43 PM
220 Views
0 replies
0 likes
Mac

220 Views
0 replies
0 likes

Albums in 'Your Music' can not 'Saved'?

HiThere is something I do not understand. I have saved a lot of albums through the time. I have done that by pressing the 'Save' button. They show up under Albums in 'Your Music. However, when I click on the albums and goes the the album page they ar...

AnKAA
Casual Listener
Hi There is something I do not understand. I have saved a lot of albums through the time. I have done that by pressing the 'Save' button. They show up under Albums in 'Your Music. However, when I cl...
2016-10-24 9:55:50 PM
2016-10-24 10:12:20 PM
AnKAA
Casual Listener
352 Views
2 replies
0 likes
Mac

352 Views
2 replies
0 likes

"Can't play the current song"

For the last several weeks I've been having issues with Spotify not working correctly for several reasons: 1. When I click a song, it will play for about 7 seconds then automatically skip to the next song. 2. A song will play until about the last 10 ...

shaight
Newbie
For the last several weeks I've been having issues with Spotify not working correctly for several reasons: 1. When I click a song, it will play for about 7 seconds then automatically skip to...
2016-10-21 2:06:50 AM
2016-10-21 1:44:09 PM
IverN
Newbie
285 Views
2 replies
0 likes
Mac

285 Views
2 replies
0 likes

Can't play current track - ERROR

Hi there, Since a few days spotify won't play some of the tracks in my playlists at my Macbook. The same songs will play at my iPhone. Macbook and iPhone are connected with the same WIFI-network. I have Spotify Premium and even when I disable 'Stream...

lennartspotify
Newbie
Hi there, Since a few days spotify won't play some of the tracks in my playlists at my Macbook. The same songs will play at my iPhone. Macbook and iPhone are connected with the same WIFI-net...
2015-10-15 12:31:53 PM
2016-10-19 7:06:21 PM
psi2u2
Newbie
992 Views
2 replies
0 likes
Mac

992 Views
2 replies
0 likes

Beebping in sertain songs.

So i recently found this new song on spotify but in one part of the song there is a consistant beeping noise. The beeping sound only occurs at that one part. I just wondered if it's supose to be there or if you can fix it in any way.

JoelSeger
Newbie
So i recently found this new song on spotify but in one part of the song there is a consistant beeping noise. The beeping sound only occurs at that one part. I just wondered if it's supose to be ther...
2016-10-19 5:09:35 PM
319 Views
0 replies
0 likes
Mac
Windows

319 Views
0 replies
0 likes

Artist Radio for new artist.

Hi, we have a new artist on Spotify, but the Artist Radio fucntion doesn't work. I'm assuming it becasue there isn't enough data to create a station? Does anyone know how to get an Artist Radio started?

gbhumphrey
Newbie
Hi, we have a new artist on Spotify, but the Artist Radio fucntion doesn't work. I'm assuming it becasue there isn't enough data to create a station? Does anyone know how to get an Artist Radio start...
2014-04-12 10:05:41 PM
2016-10-19 3:08:50 AM
user-removed
Not applicable
7906 Views
3 replies
1 likes
Mac

7906 Views
3 replies
1 likes

Solved!! Mac: Flag "Can't play the current track" for almost all songs

Almost all of songs that I want to play will not play. When attempting to play a green bar pops up at the top of the application that has a flag and then "Can't play the current track". This occurs not only for playlists I've made but the Radio featu...

teresadinter
Newbie
Almost all of songs that I want to play will not play. When attempting to play a green bar pops up at the top of the application that has a flag and then "Can't play the current track". This occurs n...
2014-10-06 3:00:41 AM
2016-10-17 9:51:31 PM
simsharala
Newbie
19765 Views
17 replies
8 likes

19765 Views
17 replies
8 likes

Deleting songs from a LARGE playlist

I'm very confused as I've seen this issue mentioned over and over again for years, yet Spotify has not fixed it. The problem is if you're listening to a large playlist (my "starred" is over 3k songs) you cannot delete a specific song very easily from...

res0zpvt
Newbie
I'm very confused as I've seen this issue mentioned over and over again for years, yet Spotify has not fixed it. The problem is if you're listening to a large playlist (my "starred" is over 3k songs)...
2016-10-14 8:13:08 PM
193 Views
0 replies
1 likes
Mac

193 Views
0 replies
1 likes

Add up next problem

I have a really annoying problem. One week ago or so, I added an album up next. After that it reappeard every time I open Spotify. When I start a playlist, the first song is played, and then this album starts. I have to go in an delete it from up nex...

anettelhg
Regular
I have a really annoying problem. One week ago or so, I added an album up next. After that it reappeard every time I open Spotify. When I start a playlist, the first song is played, and then this alb...
2016-10-06 11:30:52 PM
2016-10-13 4:33:49 AM
marlonsphere
Roadie
313 Views
3 replies
1 likes
Mac

313 Views
3 replies
1 likes

Library gradually disappears until I reinstall.

I'm having this problem where over the course of a couple months songs from albums in my library will stop appearing. (If I click the album, then click "view full album" they exist, so it's just that they've been removed from my library, not from Spo...

sevexpei
Casual Listener
I'm having this problem where over the course of a couple months songs from albums in my library will stop appearing. (If I click the album, then click "view full album" they exist, so it's just that...
2016-10-13 1:41:51 AM
222 Views
0 replies
0 likes
Mac
Windows

222 Views
0 replies
0 likes

No sound anymore when changing output device (internal speakers vs. bluetooth) [OSX]

Dear, I'm having issue with my sound from Spotify, when I change the output device on my Macbook (OSX 10.10.2) from internal speakers to my bluetooth audio set for the 2nd time, the sound from Spotify gets lost. Other sounds from my Macbook still wor...

rogermeijer
Regular
Dear, I'm having issue with my sound from Spotify, when I change the output device on my Macbook (OSX 10.10.2) from internal speakers to my bluetooth audio set for the 2nd time, the sound fr...
2015-03-29 11:56:00 PM
2016-10-05 2:15:58 PM
bibipov
Casual Listener
5941 Views
40 replies
2 likes
Mac

5941 Views
40 replies
2 likes

Promo voume not normalized

I understand than promo in free mode are important, but there is too much difference of volume when promo start, i must to decrease volume almost of 30-40%!! Pls fix!!

hyrion79
Casual Listener
I understand than promo in free mode are important, but there is too much difference of volume when promo start, i must to decrease volume almost of 30-40%!! Pls fix!!
2016-10-05 9:09:38 AM
163 Views
0 replies
0 likes
Mac

163 Views
0 replies
0 likes

Solved!! Spotify injected with adware

Whenever I click on a playlist from the browse menu, it launches a pop-up on my browser. During normal browsing also, if spotify is on, it launches pop-ups. I downloaded my copy of spotify from the official website, I don't know why this is happening...

xrisk
Regular
Whenever I click on a playlist from the browse menu, it launches a pop-up on my browser. During normal browsing also, if spotify is on, it launches pop-ups. I downloaded my copy of spotify from the o...
2015-05-23 8:46:31 PM
2016-10-05 3:17:27 AM
MMBrown
Newbie
3875 Views
14 replies
0 likes
Mac

3875 Views
14 replies
0 likes

My "songs" list is empty again

My "Songs" playlist was blank. I looked it up here and someone said to uninstall/ reinstall the app. I did which brough my songs back. Went to lunch and came back. Spotify had closed on its own and upon re-launch, my "Songs" playlist is blank again. ...

roekone
Casual Listener
My "Songs" playlist was blank. I looked it up here and someone said to uninstall/ reinstall the app. I did which brough my songs back. Went to lunch and came back. Spotify had closed on its own and u...
2016-04-01 11:36:02 PM
2016-10-04 4:26:37 PM
hexarobi
Newbie
1370 Views
5 replies
0 likes
Mac

1370 Views
5 replies
0 likes

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