Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 79046 Views
  • 79 replies
  • 27 likes
  • 79046 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 92775 Views
  • 289 replies
  • 22 likes
  • 92775 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6617 Views
  • 1 replies
  • 6 likes
  • 6617 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147226 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147226 Views
  • 0 replies
  • 26 likes

Canvas is crashing my monitor

Hi, every time I open the app on my desktop, it crashes my external monitor. The issue seems tied to the Canvas feature. When a song with Canvas enabled plays, the crash happens immediately. I disabled Canvas for songs, but the home screen also uses ...

  • Music Fan
  • Hi, every time I open the app on my desktop, it crashes my external monitor. The issue seems tied to the Canvas feature. When a song with Canvas enabled plays, the crash happens immediately. I disabl...
  • 162 Views
  • 0 replies
  • 1 likes
  • 162 Views
  • 0 replies
  • 1 likes

Superuser Contribution my home screen is black and my search screen doesn't refresh on windows 11

my search screen only displays my most recent searches, going back about 3 days. My home screen is also not loading at all. I need to force-close the app to get it to reload.

  • Visitor
  • my search screen only displays my most recent searches, going back about 3 days. My home screen is also not loading at all. I need to force-close the app to get it to reload.
  • Yordan
  • Moderator
  • 269 Views
  • 4 replies
  • 1 likes
  • 269 Views
  • 4 replies
  • 1 likes

Superuser Contribution Sound issue with some games

PlanPremiumCountryJapanDevicePCOperating SystemWindows 11 Pro 64-bit (23H2, Build 22631.4317) My Question or IssueSince update 1.2.48.405.gf2c48e6f, audio from some games disappear completely when playing a music through de windows App, sound comes b...

  • Casual Listener
  • Plan Premium Country Japan Device PC Operating System Windows 11 Pro 64-bit (23H2, Build 22631.4317)   My Question or Issue Since update 1.2.48.405.gf2c48e6f, audio from some game...
  • Sn0r_lax
  • Visitor
  • 1017 Views
  • 10 replies
  • 1 likes
  • 1017 Views
  • 10 replies
  • 1 likes

My spotify suddenly low sound and starts playing a really weird playlist

This is actually very weird and it happens always when i listen to spotify in my pc, suddenly sound goes off and start playin a astist ive never searched before, artist name is Justin.Paris.2222, please solve this i really started thinking my spotify...

  • Visitor
  • This is actually very weird and it happens always when i listen to spotify in my pc, suddenly sound goes off and start playin a astist ive never searched before, artist name is Justin.Paris.2222, ple...
  • Kittscloud
  • Newbie
  • 229 Views
  • 1 replies
  • 1 likes
  • 229 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify app crashing my games

PlanPremiumCountry DeviceDesktop pc, Intel i7 137000, and a 4070 super gpuOperating Systemwindows 11 My Question or Issuewhenever i use spotify, around every 20-30 minutes my spotify will play a repeating 2 seconds on whatever it got glitched on, com...

  • Casual Listener
  •   Plan Premium Country   Device Desktop pc, Intel i7 137000, and a 4070 super gpu Operating System windows 11   My Question or Issue whenever i use spotify, around every 20-...
  • EDR_TuneIN
  • Newbie
  • 3661 Views
  • 13 replies
  • 0 likes
  • 3661 Views
  • 13 replies
  • 0 likes

Superuser Contribution PC UYGULAMASINDAN ŞARKI AÇMAYA ÇALIŞTIĞIMDA EKRAN KENDİLİĞİNDEN KAPANIYOR

Bilgisayarımda windows uygulaması yüklü ekranı açtığımda sürekli kapandığı için silip tekrar yükledim ancak sorun giderilmedi. Hala uygulamayı açtığımda ekran kendiliğinden kapanıyor.

  • Visitor
  • Bilgisayarımda windows uygulaması yüklü ekranı açtığımda sürekli kapandığı için silip tekrar yükledim ancak sorun giderilmedi. Hala uygulamayı açtığımda ekran kendiliğinden kapanıyor.
  • Tahashn
  • Visitor
  • 560 Views
  • 2 replies
  • 0 likes
  • 560 Views
  • 2 replies
  • 0 likes

So tired of hearing the same songs over and over

I'm getting more and more bored of Spotify. I feel like i've been hearing the same songs of my favorite artists in the daily mixes. I guess Spotify is more targeted towards people who listen to pop music. Pop music is more a market than an actual art...

  • Regular
  • I'm getting more and more bored of Spotify. I feel like i've been hearing the same songs of my favorite artists in the daily mixes.   I guess Spotify is more targeted towards people who listen...
  • DragonFlyEye
  • Newbie
  • 9681 Views
  • 17 replies
  • 14 likes
  • 9681 Views
  • 17 replies
  • 14 likes

Superuser Contribution Spotify does not import my local files

My local files (LF) are Mp3 format, they are my own productions, not downloaded or copied. There is Spotify running in this Windows 11 PC. My LF are playable by Spotify, they are visible in Local Files folder. I created playlist with my LF to be able...

  • Casual Listener
  • My local files (LF) are Mp3 format, they are my own productions, not downloaded or copied. There is Spotify running in this Windows 11 PC. My LF are playable by Spotify, they are visible in Local ...
  • Joan
  • Moderator
  • 154 Views
  • 2 replies
  • 0 likes
  • 154 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now

PlanFreeCountryCanadaDeviceChromebookOperating SystemChromeOS My Question or Issue For the past few days the spotify web player has not been working. When I try to play something it plays then when it finishes it plays 1 second of the next song then ...

  • Visitor
  • Plan Free Country Canada Device Chromebook Operating System ChromeOS   My Question or Issue   For the past few days the spotify web player has not been working. When I try to pla...
  • tabasmita
  • Casual Listener
  • 2710 Views
  • 9 replies
  • 3 likes
  • 2710 Views
  • 9 replies
  • 3 likes

Solved!!Superuser Contribution App not working anymore with headset

PlanPremiumCountryFrance DevicePCOperating SystemWindows 10 My Question or IssueFor the past week or two, I’ve been having an issue with the Spotify app on my PC and my headset.I have a HyperX Cloud Flight S that I use for audio, but for some unknown...

  • Newbie
  • Plan Premium Country France   Device PC Operating System Windows 10   My Question or Issue For the past week or two, I’ve been having an issue with the Spotify app on my PC and m...
  • n-7d_1lx46mvs
  • Casual Listener
  • 429 Views
  • 5 replies
  • 0 likes
  • 429 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Volume slider is unusably small on desktop app

PlanPremiumCountryCanadaOperating SystemWindows 11 My Question or IssueWhen using the app in a small window, the volume slider is so small that we can't use it effectively. The screenshot below shows spotify taking up a little less than half of my mo...

stove111_0-1733172525193.png
  • Newbie
  • Plan Premium Country Canada Operating System Windows 11   My Question or Issue When using the app in a small window, the volume slider is so small that we can't use it effectively. The s...
  • MihailY
  • Moderator
  • 287 Views
  • 1 replies
  • 1 likes
  • 287 Views
  • 1 replies
  • 1 likes

Superuser Contribution System try icon disappears when Windows Explorer is restarted (Windows 11)

Every single time without fail on Windows 11, restarting Windows Explorer (explorer.exe) for any reason while Spotify is running will cause the system tray icon for Spotify to disappear. It will not re-appear until I close Spotify fully, which due to...

  • Newbie
  • Every single time without fail on Windows 11, restarting Windows Explorer (explorer.exe) for any reason while Spotify is running will cause the system tray icon for Spotify to disappear.   It ...
  • Dessi
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Folder Added All Playlists

PlanPremiumCountryUSADeviceHP Operating SystemWindows 11 My Question or IssueI try to separate out certain items into folders and today when I created a new folder at the top of my playlist view after a few seconds it had added all 775 playlists to t...

  • Casual Listener
  • Plan Premium Country USA Device HP  Operating System Windows 11   My Question or Issue I try to separate out certain items into folders and today when I created a new folder at th...
  • Joan
  • Moderator
  • 238 Views
  • 3 replies
  • 0 likes
  • 238 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10, Song is playing, PC has sound, but Spotify doesn't. (until I [...] every time)

PlanFreeCountryJapanDeviceLaptopOperating SystemWindows 10 My Question or IssueHi, after last week's Windows 10 Update or so, I've been unable to play any song on Spotify on my laptop, other apps have sound and when I play it from my cellphone it pla...

  • Regular
  • Plan Free Country Japan Device Laptop Operating System Windows 10   My Question or Issue Hi, after last week's Windows 10 Update or so, I've been unable to play any song on Spotify on ...
  • fefe1920
  • Regular
  • 822 Views
  • 12 replies
  • 1 likes
  • 822 Views
  • 12 replies
  • 1 likes

Superuser Contribution Sound cracking using 7.1 surround sound

PlanPremiumCountryThe NetherlandsDeviceSpotify for Windows (64 bit)1.2.51.345.gcc39d911Operating SystemWindows 11 Pro My Question or IssueWhen I open spotify with 7.1 surround sound on the sound glitches + you hear cracking sounds. When I disable sur...

  • Newbie
  • Plan Premium Country The Netherlands Device Spotify for Windows (64 bit) 1.2.51.345.gcc39d911 Operating System Windows 11 Pro   My Question or Issue When I open spotify with 7.1 surro...
  • MueroMe
  • Newbie
  • 493 Views
  • 2 replies
  • 0 likes
  • 493 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Volume automatically adjusted to max on desktop

DevicePCOperating SystemWindows 11 My Question or IssueI recently got a new desktop computer installed with Windows 11. I found the system volume always adjusted automatically up to the max (100) every time I switch to Spotify from other programs. An...

  • Casual Listener
  • Device PC Operating System Windows 11   My Question or Issue I recently got a new desktop computer installed with Windows 11. I found the system volume always adjusted automatically up to ...
  • 31onctcw2jyo3pqz4hj4
  • Casual Listener
  • 4826 Views
  • 16 replies
  • 0 likes
  • 4826 Views
  • 16 replies
  • 0 likes

Superuser Contribution audio gets lowered whenever i change volume

Im on windows 11, and I wasn't sure if it's my iems dying on me or the app messing up my audio. My Spotify volume whenever i touch the volume slider whether its increasing or decreasing the volume, automatically get significantly quiet. It doesn't af...

  • Newbie
  • Im on windows 11, and I wasn't sure if it's my iems dying on me or the app messing up my audio.  My Spotify volume whenever i touch the volume slider whether its increasing or decreasing the vo...
  • Susan_GP
  • Moderator
  • 557 Views
  • 6 replies
  • 1 likes
  • 557 Views
  • 6 replies
  • 1 likes

PC client does not remember previous volume setting after shutting down and turning on

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 11 My Question or IssueIf my Spotify volume is 50%, and I increase it to 100% and then turn off my PC and turn it on again, Spotify will reopen with a volume of 50%. It seems to not store the vo...

  • Regular
  • Plan Premium Country Sweden Device PC Operating System Windows 11   My Question or Issue If my Spotify volume is 50%, and I increase it to 100% and then turn off my PC and turn it on a...
  • Maarwiebenik1
  • Newbie
  • 407 Views
  • 2 replies
  • 1 likes
  • 407 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify broken, loads home but can't play

Suddenly the Windows desktop app is broken. First all songs turned gray. I restarted and the home page loads, I see my playlists, recommended stations, etc, but the library on the left is empty. Clicking a playlist from home (my own or recommended) s...

  • Casual Listener
  • Suddenly the Windows desktop app is broken. First all songs turned gray. I restarted and the home page loads, I see my playlists, recommended stations, etc, but the library on the left is empty. Clic...
  • Dessi
  • Moderator
  • 412 Views
  • 4 replies
  • 0 likes
  • 412 Views
  • 4 replies
  • 0 likes

Superuser Contribution Massive Input Delay/Lag and Song Transition Lag

Plan: PremiumCountry: USADevice: Acer Nitro 5OS: Win 11The issue is as follows: Every time I use Spotify specifically on this Windows 11 laptop, I receive massive input delay and song transition lag. Let me elaborate further. When using playback cont...

  • Casual Listener
  • Plan: Premium Country: USA Device: Acer Nitro 5 OS: Win 11 The issue is as follows: Every time I use Spotify specifically on this Windows 11 laptop, I receive massive input delay and song tra...
  • UncleBenZ13
  • Newbie
  • 1671 Views
  • 6 replies
  • 4 likes
  • 1671 Views
  • 6 replies
  • 4 likes