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Desktop (Windows)

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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 77224 Views
  • 79 replies
  • 27 likes
  • 77224 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • perpends
  • Casual Listener
  • 90982 Views
  • 287 replies
  • 22 likes
  • 90982 Views
  • 287 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6530 Views
  • 1 replies
  • 6 likes
  • 6530 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147105 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147105 Views
  • 0 replies
  • 26 likes

message keeps saying can't play this song right now

I go to play my songs as an artist and others start playingand the message says on bottom when I try to play mineis cant play this song right now

  • Visitor
  • I go to play my songs as an artist and others start playing and the message says on bottom when I try to play mine is cant play this song right now
  • ribezaz
  • Spotify Star
  • 167 Views
  • 1 replies
  • 1 likes
  • 167 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Zoom settings not saving.

On the Spotify app (Win 11, downloaded through Microsoft Store), the zoom level applied is not saved when the app is closed and reopened. This leaads to me having to rezoom the window and resize the library and now playing tab every time I open the a...

  • Casual Listener
  • On the Spotify app (Win 11, downloaded through Microsoft Store), the zoom level applied is not saved when the app is closed and reopened. This leaads to me having to rezoom the window and resize the ...
  • StarryEyedDoggy
  • Newbie
  • 1354 Views
  • 4 replies
  • 2 likes
  • 1354 Views
  • 4 replies
  • 2 likes

Can't Start Spotify App on Windows 10

I get the following when I try to start the Spotify App on Windows 10 PC. "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\System32\daxexec.dll" Any help would be appreciate.

  • Regular
  • I get the following when I try to start the Spotify App on Windows 10 PC.   "The procedure entry point GetSecureSystemAppDataFolder could not be located in the dynamic link library C:\Windows\S...
  • tebok
  • Visitor
  • 5390 Views
  • 6 replies
  • 1 likes
  • 5390 Views
  • 6 replies
  • 1 likes

Superuser Contribution [desktop] desktop app defaults to web login

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueI have the spotify desktop app on my school laptop but the school has the spotify website blocked. Since the app requires website login and I am unable to access this, is there...

  • Newbie
  • Plan Premium Country Australia Operating System Windows 10   My Question or Issue I have the spotify desktop app on my school laptop but the school has the spotify website blocked. Since...
  • Not applicable
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify always skips one specific song

PlanFreeCountryUSADeviceBoth laptop and desktop PCOperating SystemWindows 11 and Windows 10 (respectively) My Question or IssueEvery time I try to listen to the Danger Days album from start to finish, "Jet-Star and the Kobra Kid / Traffic Report" ALW...

  • Casual Listener
  • Plan Free Country USA Device Both laptop and desktop PC Operating System Windows 11 and Windows 10 (respectively)   My Question or Issue Every time I try to listen to the Danger Days a...
  • Dessi
  • Moderator
  • 255 Views
  • 3 replies
  • 0 likes
  • 255 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app makes my game stutter/freeze till I tab out

Hello,so I’ve got a new pc around 2-3weeks ago (high end specs). Everytime I listen to Spotify on the app it makes my game stutter really bad and I basically can’t do anything anymore so I have to tab out my game to fix the stutter and tab in again. ...

  • Newbie
  • Hello, so I’ve got a new pc around 2-3weeks ago (high end specs). Everytime I listen to Spotify on the app it makes my game stutter really bad and I basically can’t do anything anymore so I have to ...
  • NatS_ons
  • Visitor
  • 15353 Views
  • 44 replies
  • 5 likes
  • 15353 Views
  • 44 replies
  • 5 likes

Superuser Contribution Hissing/static when listening.

So I have an issue when listening to the desktop Spotify app I on and off hear hissing/static that follows the bass/melody of the specific song. I am using wireless pro artic Steelseries headphones and the hissing/static is definitely from the spotif...

  • Regular
  • So I have an issue when listening to the desktop Spotify app I on and off hear hissing/static that follows the bass/melody of the specific song. I am using wireless pro artic Steelseries headphones a...
  • R41N
  • Newbie
  • 2550 Views
  • 9 replies
  • 0 likes
  • 2550 Views
  • 9 replies
  • 0 likes

Spotify installer - error code: 24

Plan Premium Country Italy Device PC Operating System Windows 7 Pro My Question or Issue My computer is in a work domain and my domain user can't install from the temp directory so I updated Spotify with a local administator to version 1.0.94.262 (un...

  • Casual Listener
  • Plan Premium Country Italy  Device PC Operating System Windows 7 Pro   My Question or Issue My computer is in a work domain and my domain user can't install from th...
  • MePenguin
  • Regular
  • 66088 Views
  • 44 replies
  • 0 likes
  • 66088 Views
  • 44 replies
  • 0 likes

Superuser Contribution bug with show less

STR:Open spotify on webLoginNavigate to any artist with at least 10 songs in PopularClick on Show moreClick on Show lessObserve behaviorCurrent result:Popular list does not collapse to 5 songsExpected result:Popular list does collapse to 5 songs

  • Visitor
  • STR: Open spotify on web Login Navigate to any artist with at least 10 songs in Popular Click on Show more Click on Show less Observe behavior Current result: Popular list does not collapse...
  • Dessi
  • Moderator
  • 145 Views
  • 2 replies
  • 0 likes
  • 145 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug: Expanding Album Art Eliminates Friend Activity

Expanding the album artwork opens the album art in the right-side panel. This causes the Friend Activity panel - normally in that spot - to completely go away. Even when the album art is minimized, the Friend Activity panel does not reappear. When I ...

  • Gig Goer
  • Expanding the album artwork opens the album art in the right-side panel. This causes the Friend Activity panel - normally in that spot - to completely go away.    Even when the album art ...
  • ux-expert
  • Casual Listener
  • 327 Views
  • 3 replies
  • 0 likes
  • 327 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution When family member listens on Echo Dot it stops playing on my device

I have a family plan, and everyone has set up their own accounts which I invited.If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on her account on her Echo Dot it takes control and sound...

  • Casual Listener
  • I have a family plan, and everyone has set up their own accounts which I invited. If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on h...
  • Not applicable
  • 18224 Views
  • 12 replies
  • 0 likes
  • 18224 Views
  • 12 replies
  • 0 likes

Superuser Contribution Playback stops on PC app when I move the mouse

Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse. The only way to fix this is to reboot, and it doesn't always work. I've re-installed the app 2x now, and it eventually starts happening...

  • Newbie
  • Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse.  The only way to fix this is to reboot, and it doesn't always work.  ...
  • Nikola
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Possible UX Issue - Three Dots Icon on Top-left is not Responsive when Zoomed Out

Hey there, I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it might be unintended. The three dots icon on the top-left side o...

  • Casual Listener
  • Hey there,   I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it mig...
  • Maria
  • Moderator
  • 289 Views
  • 4 replies
  • 0 likes
  • 289 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify playing on all devices

PlanPremiumCountryUSADeviceSamsung Galaxy 22, Windows 11, Android Auto My Question or IssueWhen I play spotify on any device, it starts playing on ALL devices. So if spotify is playing on my desktop then if it also is on my phone. And when get in the...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy 22, Windows 11, Android Auto   My Question or Issue When I play spotify on any device, it starts playing on ALL devices. So if spotify is p...
  • Joan
  • Moderator
  • 1141 Views
  • 5 replies
  • 1 likes
  • 1141 Views
  • 5 replies
  • 1 likes

New Laptop, cannot download playlists

Hi, I have a new laptop, and am trying to download albums/playlistsd but receiving the following error: Device Limit ReachedRemove all downloads from another device to listen offline with this one. How do I do this for my old (now inoperable) laptop ...

  • Visitor
  • Hi,   I have a new laptop, and am trying to download albums/playlistsd but receiving the following error:   Device Limit Reached Remove all downloads from another device to listen offl...
  • killowen
  • Visitor
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shortcuts for DELETE, COPY and PASTE don't work

Hi, Since my update earlier today, the shortcuts CTRL + X, CTRL + C, CTRL + V don't work anymore in the desktop app. Please fix this ASAP, I use those shortcuts constantly. Thanks Also, when you right-click an album title in a playlist, the context m...

  • Roadie
  • Hi,   Since my update earlier today, the shortcuts CTRL + X, CTRL + C, CTRL + V don't work anymore in the desktop app. Please fix this ASAP, I use those shortcuts constantly.   Thanks ...
  • AlejaR
  • Moderator
  • 8254 Views
  • 105 replies
  • 68 likes
  • 8254 Views
  • 105 replies
  • 68 likes

Sound reduced because by google chrome

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello, I have this annoying issue that my spotify sound is reduced by sounds of my browser. For example when I get a message on facebook, the little sound will reduc...

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  • Casual Listener
  • Plan Premium Country Belgium Device Desktop Operating System Windows 10   My Question or Issue Hello,   I have this annoying issue that my spotify sound is reduced by sounds of ...
  • ariabennett
  • Visitor
  • 4579 Views
  • 5 replies
  • 1 likes
  • 4579 Views
  • 5 replies
  • 1 likes

When I start the app it also opens spotify.com in the browser. Make it stop!

Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...

  • Music Fan
  • Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop?   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,...
  • Hossi
  • Visitor
  • 9875 Views
  • 9 replies
  • 1 likes
  • 9875 Views
  • 9 replies
  • 1 likes