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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 81667 Views
  • 81 replies
  • 27 likes
  • 81667 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 94733 Views
  • 289 replies
  • 22 likes
  • 94733 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6731 Views
  • 1 replies
  • 6 likes
  • 6731 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147363 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147363 Views
  • 0 replies
  • 26 likes

Superuser Contribution The desktop app lies to you when hiding a song on the release radar

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueFor over a year now my release radar has been including unknown artists that I never listen to. So I use the included "hide" feature which displays the following mess...

  • Casual Listener
  • Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue For over a year now my release radar has been including unknown artists that I never liste...
  • Forbidden-Orc
  • Casual Listener
  • 746 Views
  • 7 replies
  • 2 likes
  • Not functioning as intended
  • 746 Views
  • 7 replies
  • 2 likes

Superuser Contribution Shuffle play adds playlist twice or worse

Whenever I click to shuffle play a playlist, it adds the playlist twice in the queue if it's a shorter playlist (less than 40 songs) or will add songs from the start of the playlist randomly in the middle of the queue order if it's a longer playlist....

  • Visitor
  • Whenever I click to shuffle play a playlist, it adds the playlist twice in the queue if it's a shorter playlist (less than 40 songs) or will add songs from the start of the playlist randomly in the m...
  • Joan
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Пауза при прослушивании песен. В Discord Высвечивается "Пауза".

Ставиться пауза при прослушивании треков.Ни у кого нет доступа к моему акку, я уже нажимал "Выйти ото всюду".Пауза связана с Дискордом, то есть высвечивается сообщение "Your mic has been transmitting for 30 seconds. SpotyFy playback paused". Ни в дис...

  • Visitor
  • Ставиться пауза при прослушивании треков. Ни у кого нет доступа к моему акку, я уже нажимал "Выйти ото всюду". Пауза связана с Дискордом, то есть высвечивается сообщение "Your mic has been transmit...
  • Joan
  • Moderator
  • 8218 Views
  • 3 replies
  • 0 likes
  • 8218 Views
  • 3 replies
  • 0 likes

Superuser Contribution premium works except for Joe Rogan podcast

I'm getting several of the premium features (e.g., unlimited skips), but I still can't listen to the Joe Rogan podcast, which is the only reason I signed up for premium.

  • Visitor
  • I'm getting several of the premium features (e.g., unlimited skips), but I still can't listen to the Joe Rogan podcast, which is the only reason I signed up for premium.
  • mgiraud
  • Newbie
  • 1380 Views
  • 2 replies
  • 1 likes
  • 1380 Views
  • 2 replies
  • 1 likes

Superuser Contribution my spotify keeps pausing every few seconds and i cant fix it

my spotify pauses every few seconds like every 30 or so seconds and ive tried deleting and reinstalling, clearing cache, logging in and out and it still wont work

  • Visitor
  • my spotify pauses every few seconds like every 30 or so seconds and ive tried deleting and reinstalling, clearing cache, logging in and out and it still wont work
  • Ivelina
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution First song or most recent song added to "Liked Songs" playlist won't play

Adding a new song to the "Liked Songs" playlist results in Spotify app not being able to play the song - error "Spotify can't play this right now. If you have the file on your computer you can import it". However, if I add another song to the playlis...

  • Regular
  • Adding a new song to the "Liked Songs" playlist results in Spotify app not being able to play the song - error "Spotify can't play this right now. If you have the file on your computer you can import...
  • dsfsdfsdfsdfsdg
  • Regular
  • 1402 Views
  • 19 replies
  • 3 likes
  • 1402 Views
  • 19 replies
  • 3 likes

Superuser Contribution Cannot open Spotify from any shortcuts if minimized to system tray

PlanFreeCountryUSADeviceCustom built desktop PCOperating SystemWindows 10Spotify Version1.2.28.581.gd0e8a92cMy Question or IssueIf I enable "Close button should minimize the Spotify window", then close it, I cannot reopen it from any shortcut (either...

  • Casual Listener
  • Plan Free Country USA Device Custom built desktop PC Operating System Windows 10 Spotify Version 1.2.28.581.gd0e8a92c My Question or Issue If I enable "Close button should minimize the Spo...
  • AlejaR
  • Moderator
  • 4290 Views
  • 40 replies
  • 14 likes
  • 4290 Views
  • 40 replies
  • 14 likes

Superuser Contribution Keyboard shortcut ctrl+alt+F (Search in Your Library) not working with colemak layout

PlanPremiumDevicePCOperating SystemWindows 10 EnterpriseSpotify App VersionSpotify for Windows (64 bit)1.2.30.1135.g02fef27a My IssueThe keyboard shortcut for "Search in Your Library" ctrl-alt-F is not working. I figured that some keyboard layout/lan...

Screenshot_1.png Screenshot_2.png
  • Newbie
  • Plan Premium Device PC Operating System Windows 10 Enterprise Spotify App Version Spotify for Windows (64 bit) 1.2.30.1135.g02fef27a   My Issue The keyboard shortcut for "Search in Yo...
  • Yordan
  • Moderator
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify desktop app not filling screen / small gap on Windows 11

Device PC Operating System Windows 11 My Question or Issue When I maximize Spotify there's a thin gap left over at the bottom which is slightly annoying. You can see it just slightly above the Windows taskbar.

Spotify_kTHJwzLMKq.png
  • Regular
  • Device PC Operating System Windows 11   My Question or Issue When I maximize Spotify there's a thin gap left over at the bottom which is slightly annoying. You can see it just s...
  • Abhishek2609
  • Music Fan
  • 28138 Views
  • 89 replies
  • 99 likes
  • 28138 Views
  • 89 replies
  • 99 likes

Superuser Contribution Spotify should support hardware yubikes

HI I was wanting to now something does spotify support Hardware keys. I am on a free spotify plan. The reason I am asking is because I will have a hardware key through a legit company named:yubico.comWindows 11 home64 bit operating system Spotify sho...

  • Music Fan
  • HI I was wanting to now something does spotify support Hardware keys.  I am on a free spotify plan.  The reason I am asking is because I will have a hardware key through a legit company nam...
  • Susan_GP
  • Moderator
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

The "Lyrics" feature no longer has a "go back" button

PlanPremiumOperating SystemWindows 10 (64 bits)Spotify version1.2.30.1135.g02fef27a My Question or IssueHi, When I click the "lyrics" button to see the lyrics of the song I'm listening to, there is no way of going back to the page I was visiting befo...

  • Casual Listener
  • Plan Premium Operating System Windows 10 (64 bits) Spotify version 1.2.30.1135.g02fef27a   My Question or Issue Hi,   When I click the "lyrics" button to see the lyrics of the son...
  • jeanbaptisteb
  • Casual Listener
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution So there's no Smart Shuffle option for My Liked Songs in pc, right?

I really enjoy this feature and it works well on my Android and IOS apps. I usually turn this on for My Liked Songs, but it seems disappear on PC. However it could be found in other list I created except My Liked Songs. So it's still not worked on th...

  • Newbie
  • I really enjoy this feature and it works well on my Android and IOS apps. I usually turn this on for My Liked Songs, but it seems disappear on PC. However it could be found in other list I created ex...
  • Ivelina
  • Moderator
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't see related videos on the main page

on the main page, both from browser and from the app, I can't see "related videos" when I play a song. My friends, by opening the same song can also view the related music video. Why? I have a premium account

  • Newbie
  • on the main page, both from browser and from the app, I can't see "related videos" when I play a song. My friends, by opening the same song can also view the related music video. Why? I have a premiu...
  • Yordan
  • Moderator
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whenever I close Spotify, a bunch of random files appear in my downloads (including index.dat)?

PlanFreeDevicePCOperating SystemWindows 10My Question or IssueHow do I resolve the issue of all these random folders each containing a .FILE file from downloading in my downloads everytime I close Spotify (downloaded version)? They all seem to be con...

  • Casual Listener
  •   Plan Free Device PC Operating System Windows 10 My Question or Issue How do I resolve the issue of all these random folders each containing a .FILE file from downloading in my download...
  • NOL1MITS
  • Visitor
  • 4325 Views
  • 8 replies
  • 1 likes
  • 4325 Views
  • 8 replies
  • 1 likes

Superuser Contribution Embeds stoped dissplaying themself

They link looks like this now: https://open.spotify.com/intl-de/track/6EJDyT2T7pEeLLhNRR416r?si=6dbfd334681546c4 Before this, the link for a song was without the part that says "intel-de" and since the "intel-de" part is in the copied links I can't s...

  • Roadie
  • They link looks like this now:   https://open.spotify.com/intl-de/track/6EJDyT2T7pEeLLhNRR416r?si=6dbfd334681546c4   Before this, the link for a song was without the part that says "int...
  • Enzo16
  • Visitor
  • 10224 Views
  • 26 replies
  • 1 likes
  • 10224 Views
  • 26 replies
  • 1 likes

Superuser Contribution Spotify app on windows (10) malfnctions

Ongoing issues happen only on windows app. Reinstalled a few times, but got tired of it.Problems:1) Search doesn't work- sidebars appear and work fine, but where would be results is nothing, sometimes written that "no results were found", also unable...

  • Casual Listener
  • Ongoing issues happen only on windows app. Reinstalled a few times, but got tired of it. Problems:1) Search doesn't work- sidebars appear and work fine, but where would be results is nothing, someti...
  • OscarDC
  • Moderator
  • 454 Views
  • 1 replies
  • 0 likes
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Search does not work on my desktop app

It is an ongoing issue, not the only one and happens only on windows app (windows 10). After it happened the first time I reinstalled which worked for some time, but problems keep showing up.Problems:1) Search- sidebars appear and work fine, but wher...

  • Casual Listener
  • It is an ongoing issue, not the only one and happens only on windows app (windows 10). After it happened the first time I reinstalled which worked for some time, but problems keep showing up. Proble...
  • ztelesnenyvanoce
  • Casual Listener
  • 386 Views
  • 4 replies
  • 0 likes
  • 386 Views
  • 4 replies
  • 0 likes

Superuser Contribution my friends activity isn't showing

I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyyPlanPremiumCountryMexicoDeviceASUS LaptopOperating System(iOS 10, And...

  • Visitor
  • I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyy Plan Premium C...
  • Ivelina
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist Page black line

There is a black line between the header and contest in the Artist profile/page

  • Visitor
  • There is a black line between the header and contest in the Artist profile/page
  • Ivelina
  • Moderator
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes