Can't stream to Google devices

[Maria]

We're seeing reports that some users are unable to stream on their Google devices. This seems to happen on both the desktop & mobile app, as well as on different Google devices.

[Schreiber1]

Tried both Windows desktop and Samsung Galaxy S22 Ultra

Operating System

Android 14, Windows 11

My Question or Issue

My Spotify was able to stream to my Google devices for years until this morning. I haven't changed anything at all about my setup.

Now, when I tell Spotify to cast to any of my devices, the device plays the connected "chime" then nothing happens. If I press play, the elapsed play tracker does not progress. As soon as I tell it to play on my phone instead, it starts again.

I can cast my phone's audio from any other app with no issues. Spotify is the only problem.

I've tried everything. Clean re-installs of Google home & Spotify. Clearing cache & data. Unlinking & re-linking Spotify to my Google account. Absolutely nothing is working.... Definitely something wrong with my Spotify account that needs to be corrected on Spotify's end.

[Modesto1891]

I have the exact same problem but via iOS 18.0.1

[sagehen]

Same problem - definitely spotify streaming / cast via google smart speaker issue.

[S-p-o-t-i-f-ySucks10]

Google devices can't play music. I can cast to the device but spot will not play any music. Spotify says there is a network error.

[MarkhamRune]

i suddenly have the issue with my Google Max speaker, it was fine before.   The spotify can find and cast the speaker, however , the music stop playing sound anymore from the Google Max, seems the music is also paused from my spotify on the phone.  but, youtube music still working fine to the MAX speaker.  I would  think the cast is not working from Spotify

[Drsoupy]

Same here - started this morning.... I have tried everything as well with no changes

from a reddit post on the issue: "Just got off the phone with Google support & they're aware of the issue. However, they did say the more people that reported the issue to them via the Home app feedback option, they more this issue would be prioritized."

[DanielAhmed]

Same here. Tried casting both from android phone and the spotify iOS app and nothing. 

[purpledingo]

Same issue for me on Samsung S23, I'll add that even if I ask Google Home to play spotify, it says sure playing now and then nothing. It does light up the 4 lights on my google home mini a second or two afterwards, not sure what that is meant to indicate though. I've also seen a couple of pop ups in spotify on my phone about 'no internet connection' while I was trying to cast to google home, Wi-Fi has been steady so I don't think the phone actually lost internet.

[wackywendell]

Same issue here: it shows up if I try to stream from Spotify on OSX, from Android, or by asking Google Home to "Play Spotify", on any of 3 different devices. It shows as connected in the Google Home app, but the play button is greyed out and it doesn't actually play. Restarting the apps, the devices, and the phone did not help.

[Leiape]

Same here, I've tried updating, restarting, reinstalling, it still doesn't play... While YouTube Music still works (google pixel 8a)