"Something went wrong" error on desktop app and web player for Turkish users

[MihailY]

We're receiving reports from users in Turkey that they’re encountering an error on the desktop app and web player. 

[erenfromjapan]

Plan

Premium

Country

Turkey

Device

Laptop

Operating System

Windows 11

My Question or Issue

Hey everyone I am also in trouble with this "Something went wrong" error on my windows PC and I tried clean installing, installing from Microsoft Store, installing from Spotify website everything I can think of and still have the same error. I cant go to my settings playlists or anything . This thing doesnt appear and limit my use on mobile app so I think it is Windows only I hope you guys can help me asap. Thanks already. (The image attached says "Something went wrong try reloading the page" in Turkish"

[zamancalan]

resetting data and any other solution i have seen on internet don't work. it is driving me mad. because of this issue, i am thinking about transferring to apple music and not using this app which consist of endless issues. living in Turkey, windows 11.

[n0hero]

Exactly this. Tried everything...

[dollarstoredew]

i have the same issue, it's been like this all day, the app works perfectly fine on mobile tho

[erenrahman06]

Mobile app works fine but I have the same issue on desktop.

[süveyda]

I have the same issue, same page come out on my spotify app. I've tried several times to delete the app redownload it. But it didn't solve anything. I'm using macOS Sonoma. Also from Turkey.

[Asrins]

Same here, but i use windows 10.

[abstruzero]

Same issue for two days already.

[CanDuru04]

I am having the same issue on MacOS. I have an account based in Turkey; however, I am not currently in Turkey, still having the issue for two days.

[Ahmet12]

if u reading this just click 3dots at the top left "Sol Üst" and then select help "Yardım" then select troubleshooting "Sorun Giderme" then select restart app and reset app data "Uygulama verilerini sıfırla ve yeniden başlat" wait for 10-15 second and its done.