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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • MovingOnToaCompetito
  • Casual Listener
  • 17397 Views
  • 108 replies
  • 11 likes
  • Other
  • 17397 Views
  • 108 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21454 Views
  • 9 replies
  • 2 likes
  • Other
  • 21454 Views
  • 9 replies
  • 2 likes

Superuser Contribution i cant download any playlist on any device

At first the message "too many devices have downloaded music" - which didnt make sense because i had only 4 devices with offline playlists.Then i tried to remove all playlists from my phone and then it said i dont have premium? i also tried to turn o...

  • Newbie
  • At first the message "too many devices have downloaded music" - which didnt make sense because i had only 4 devices with offline playlists. Then i tried to remove all playlists from my phone and the...
  • Elena
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • Other
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola, necesito pedir reembolso de dinero, debido a que me cobraron mal

Necesito solicitar reembolso de dinero porque me cobraron plan premium siendo plan estudiante y contaba con ese dinero para otro pago, son $2020 cobrados de más.

  • Visitor
  • Necesito solicitar reembolso de dinero porque me cobraron plan premium siendo plan estudiante y contaba con ese dinero para otro pago, son $2020 cobrados de más.
  • OscarDC
  • Moderator
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays after I fall asleep. Uses up my data. How to stop this?

When listening to podcasts at night I often fall asleep. Spotify continues to run all night. It is using up my data allowance. Have gone through all settings but cannot find out how to automatically restrict time. How do I set a time limit?

  • Visitor
  • When listening to podcasts at night I often fall asleep. Spotify continues to run all night. It is using up my data allowance. Have gone through all settings but cannot find out how to automatically ...
  • Yordan
  • Moderator
  • 741 Views
  • 1 replies
  • 0 likes
  • 741 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Jump back in" feature is stuck displaying the same albums

I listened to some albums about a month ago while I was traveling. Now they are stuck in the Jump back in Tab on both my desktop and android version.I don't follow the artists. I don't have any of their songs or albums liked. Any idea on how to switc...

  • Casual Listener
  • I listened to some albums about a month ago while I was traveling. Now they are stuck in the Jump back in Tab on both my desktop and android version. I don't follow the artists. I don't have any of...
  • MihailY
  • Moderator
  • 1618 Views
  • 1 replies
  • 0 likes
  • 1618 Views
  • 1 replies
  • 0 likes

remove that 'welcome back crunchies' or whatever ASMR ad

annoying as dogass, my ears hurt and my mood is fked, so can you just remove it, i can mostly endure the random music ads or gatorade ads that plays 5 times after every 2 song, but i can't endure some woman whispering into the mic, almost deep throat...

  • Newbie
  • annoying as dogass, my ears hurt and my mood is fked, so can you just remove it, i can mostly endure the random music ads or gatorade ads that plays 5 times after every 2 song, but i can't endure som...
  • 202 Views
  • 0 replies
  • 1 likes
  • Other
  • 202 Views
  • 0 replies
  • 1 likes

Superuser Contribution Make music come out of separate audio device

I want to have it to where my music is coming out of a speaker in the background while my game audio runs through my headset.

  • Visitor
  • I want to have it to where my music is coming out of a speaker in the background while my game audio runs through my headset.
  • AlejaR
  • Moderator
  • 1503 Views
  • 1 replies
  • 0 likes
  • 1503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify songs skipping

Device: ChromebookBoth on the web player and app songs skip after 1-2 seconds.I have tried allowing protected content, but it still skips.

  • Visitor
  • Device: Chromebook Both on the web player and app songs skip after 1-2 seconds. I have tried allowing protected content, but it still skips.
  • AlejaR
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution ¿Por qué mis "me gusta" no se sincronizan entre dispositivos?

Entre mis dispositivos (navegador web y teléfono móvil) solo se puede dar me gusta en el navegador mientras que el dispositivo móvil no permite dar me gusta, descargar música y seguir artistas

  • Visitor
  • Entre mis dispositivos (navegador web y teléfono móvil) solo se puede dar me gusta en el navegador mientras que el dispositivo móvil no permite dar me gusta, descargar música y seguir artistas
  • Lyubka
  • Moderator
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening on multiple devices at same time

I have a new spotify account. I am experimenting with a premium account or a family account. Either way, I listen several different ways: via Sonoavia the app on my PCon my iphone with the app Up to now, any time I am listening on one device and I st...

  • Casual Listener
  • I have a new spotify account.  I am experimenting with a premium account or a family account.  Either way, I listen several different ways:   via Sonoa via the app on my PC on my i...
  • _Klona_
  • Newbie
  • 7273 Views
  • 5 replies
  • 2 likes
  • 7273 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify Skips

PlanFreeDeviceiPhone XOperating SystemiOS 15.7 My Question or IssueMy skips have not been refreshing hourly for the past few days on mobile. Once I use up my 6 skips I do not get them back unless I uninstall and reinstall Spotify. I’ve deleted and re...

  • Casual Listener
  • Plan Free Device iPhone X Operating System iOS 15.7   My Question or Issue My skips have not been refreshing hourly for the past few days on mobile. Once I use up my 6 skips I do not get...
  • MihailY
  • Moderator
  • 311 Views
  • 3 replies
  • 0 likes
  • Other
  • 311 Views
  • 3 replies
  • 0 likes

Superuser Contribution Office Ladies podcast new episodes not showing in "What's New"

I've tried unfollowing, refollowing, and setting/unsetting/resetting alerts for the Office Ladies podcast, but no matter what I do, I don't get get notified of new episodes! It works for every other show I follow.

  • Newbie
  • I've tried unfollowing, refollowing, and setting/unsetting/resetting alerts for the Office Ladies podcast, but no matter what I do, I don't get get notified of new episodes! It works for every other ...
  • AlejaR
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution NSFW Podcast Recommendations Need to Stop.

Most people complain about podcast recommendations being irrelevant and obvious ad placements, which is true. However, I and thousands of others have noted that Spotify consistently pushes NSFW content through podcasts, which my kids saw for the seco...

  • Casual Listener
  • Most people complain about podcast recommendations being irrelevant and obvious ad placements, which is true. However, I and thousands of others have noted that Spotify consistently pushes NSFW conte...
  • Jfpwatson
  • Visitor
  • 2012 Views
  • 4 replies
  • 7 likes
  • Other
  • 2012 Views
  • 4 replies
  • 7 likes

Superuser Contribution redeeming premium

im trying to redeem my premium code but its asking for a city and state and all the stuff but its not working

  • Visitor
  • im trying to redeem my premium code but its asking for a city and state and all the stuff but its not working
  • Alex
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Unable to see sonos speaker unless opening the app

My Huawei p30 pro phone easily sees my cast devices (Sonos included) but my p50 pocket I need to open Sonos app when the speaker was off.I don't know why my Spotify doesn't see the speaker when scanning until I open the Sonos app first. This is tempo...

  • Newbie
  • My Huawei p30 pro phone easily sees my cast devices (Sonos included) but my p50 pocket I need to open Sonos app when the speaker was off. I don't know why my Spotify doesn't see the speaker when sca...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't connect to my sonos boxes

PlanPremiumCountryNetherlandsDeviceSamsung S21Operating SystemAndroid My Question or IssueSuddenly spotify won’t connect to my sonos boxes anymore. I can see my sonos boxes under ‘connect to a device’, but when I click one of my sonos boxes nothing h...

  • Newbie
  •   Plan Premium Country Netherlands Device Samsung S21 Operating System Android   My Question or Issue Suddenly spotify won’t connect to my sonos boxes anymore. I can see my sonos...
  • MihailY
  • Moderator
  • 659 Views
  • 5 replies
  • 0 likes
  • 659 Views
  • 5 replies
  • 0 likes

Wrong Artists listed in Concerts

There is currently a Carl Craig concert for 06/09/2017 listed with the band Raiz, but spotify has the wrong Raiz listed for the show. Apparently there is a band from Italy named Raiz that is being confused with the techno duo Raiz from Los Angeles. T...

  • Visitor
  • There is currently a Carl Craig concert for 06/09/2017 listed with the band Raiz, but spotify has the wrong Raiz listed for the show.  Apparently there is a band from Italy named Raiz that is be...
  • m_a_x_t
  • Visitor
  • 561 Views
  • 2 replies
  • 1 likes
  • 561 Views
  • 2 replies
  • 1 likes