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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • MovingOnToaCompetito
  • Casual Listener
  • 17430 Views
  • 108 replies
  • 11 likes
  • Other
  • 17430 Views
  • 108 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21460 Views
  • 9 replies
  • 2 likes
  • Other
  • 21460 Views
  • 9 replies
  • 2 likes

Superuser Contribution "Mark as finished" gone

PlanPremiumCountryUSADevicePixel 9 proOperating SystemAndroidMy Question or IssueA podcast I follow recently put older episodes behind a paywall – going forward, only the 3 most recent episodes will be free. When I navigate to the podcast page, the S...

  • Newbie
  • Plan Premium Country USA Device Pixel 9 pro Operating System Android My Question or Issue A podcast I follow recently put older episodes behind a paywall – going forward, only the 3 most re...
  • Yordan
  • Moderator
  • 947 Views
  • 1 replies
  • 1 likes
  • Other
  • 947 Views
  • 1 replies
  • 1 likes

Superuser Contribution how can i use crossfade on chromebook?

if im listening to a song that kind of merges with another song, example judge judy to sticky (by tyler the creator) it usually has crossfade, but when I'm on my Chromebook, there's just an awkward pause between the 2 songs

  • Visitor
  • if im listening to a song that kind of merges with another song, example judge judy to sticky (by tyler the creator) it usually has crossfade, but when I'm on my Chromebook, there's just an awkward p...
  • Yordan
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song available on Spotify Web, but not on the app

Hello.I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify.But, i decided to search the issue online, and found a link to the song on Spotify Web, and i opened, and i wa...

  • Music Fan
  • Hello. I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify. But, i decided to search the issue online, and found a ...
  • sbeat
  • Casual Listener
  • 7371 Views
  • 12 replies
  • 0 likes
  • Web Player
    Windows
  • 7371 Views
  • 12 replies
  • 0 likes

Superuser Contribution Why is Spotify rejecting my gift card?

When trying to redeem my Spotify gift card, bought by my son here in the UK, PIN number is declined as invalid. Please help.

  • Visitor
  • When trying to redeem my Spotify gift card, bought by my son here in the UK, PIN number is declined as invalid. Please help.
  • gayuj1rklxc00441z2jr
  • Visitor
  • 332 Views
  • 4 replies
  • 0 likes
  • 332 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local Files sporadically disappear on mobile

PlanPremiumCountryUSDeviceSamsing Galaxy S22+Operating SystemAndroid My Question or IssueHello, I've been having issues with my local files for months now and I cannot find a good fix for it. I'll sync my local files and they will show up perfectly f...

  • Casual Listener
  • Plan Premium Country US Device Samsing Galaxy S22+ Operating System Android   My Question or Issue Hello, I've been having issues with my local files for months now and I cannot find a...
  • ThematicPDX
  • Casual Listener
  • 4605 Views
  • 10 replies
  • 3 likes
  • 4605 Views
  • 10 replies
  • 3 likes

Superuser Contribution why is spotify keep pausing my music that i'm paying to promote

music drumbit album is being pause by spotify i paid 11.99 every month to promote music on my spotify profile why is they pausing my music which on my youngdelaney soundcloud profile

  • Casual Listener
  • music drumbit album is being pause by spotify i paid 11.99 every month to promote music on my spotify profile why is they pausing my music which on my youngdelaney soundcloud profile
  • AlejaR
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kicked out of app after trying to create a playlist

This has been happening to my account that ive been using for multiple years (premium plan). Situation: I start working on a playlist and boom the odd situation happens when im disconnected from entire account and forceibly kicked off of the app some...

  • Casual Listener
  • This has been happening to my account that ive been using for multiple years (premium plan). Situation: I start working on a playlist and boom the odd situation happens when im disconnected from ...
  • Ivelina
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution SpotifyErrorReport-763e-ff60-6efb-df93

SpotifyErrorReport-763e-ff60-6efb-df93Ошибка в Spotify не могу разобраться, что делать помогите!

  • Visitor
  • SpotifyErrorReport-763e-ff60-6efb-df93 Ошибка в Spotify не могу разобраться, что делать  помогите!
  • Ivelina
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Customer Service

Just wanted to give a shout out to Shania for her fabulous customer service. Well over 15 mins and resolved my issue of a fraudulent account associated with my spotify account. Thank you again Shania!!!!

  • Casual Listener
  • Just wanted to give a shout out to Shania for her fabulous customer service. Well over 15 mins and resolved my issue of a fraudulent account associated with my spotify account. Thank you again Shan...
  • Maxim
  • Spotify Star
  • 183 Views
  • 1 replies
  • 1 likes
  • 183 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some setting tabs missing in the settings.

Plan Premium Country Canada Device iPhone 13 Operating System iPhone 13 My Question or Issue For some reason some setting tabs are missing within my settings. For example when I went to go turn my local files on, on my iPhone the option was missing, ...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 13 Operating System iPhone 13 My Question or Issue For some reason some setting tabs are missing within my settings. For example when I wen...
  • Kailzcool
  • Casual Listener
  • 267 Views
  • 2 replies
  • 0 likes
  • music
  • 267 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How to see again pop-ups

Hi, today i got an pop-up on spotify that show how much i listened a song. But at that time i was looking for another thing and i scrolled the page so i didn't see anything. How could i see that pop-up again?

  • Casual Listener
  • Hi, today i got an pop-up on spotify that show how much i listened a song. But at that time i was looking for another thing and i scrolled the page so i didn't see anything. How could i see that pop-...
  • lauraedgerton
  • Newbie
  • 3218 Views
  • 2 replies
  • 0 likes
  • 3218 Views
  • 2 replies
  • 0 likes

Superuser Contribution Collaborative playlists no longer working after a few weeks

Plan Both me and my friend are on Premium. Country US Device I am on iPhone 15 Pro Max, and my friend is on iPhone 12. Operating System We are both on iOS 17. My Question or IssueMy friend and I made a collaborative playlist a few weeks ago on the ph...

  • Newbie
  • Plan Both me and my friend are on Premium. Country US Device I am on iPhone 15 Pro Max, and my friend is on iPhone 12. Operating System We are both on iOS 17. My Question or Issue My...
  • Ivelina
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 267 Views
  • 1 replies
  • 0 likes

how do I find a song in all of my playlists?

I want to search ALL of my playlists for a song. I don't know which playlist it's in. So, I want to search all of my playlists for a song. How do I do that? Thanks.

  • Casual Listener
  • I want to search ALL of my playlists for a song. I don't know which playlist it's in. So, I want to search all of my playlists for a song. How do I do that? Thanks.
  • Amay
  • Spotify Star
  • 427 Views
  • 3 replies
  • 0 likes
  • 427 Views
  • 3 replies
  • 0 likes

Superuser Contribution [LG tv] Tv app not playing music

I tried playing music through my LG tv app and it doesn't work. I've tried turning tv off and on, same with wifi and also tried a different wifi, also tried uninstalling the app but it still doesn't work. The app opens up and it lets me select a play...

  • Newbie
  • I tried playing music through my LG tv app and it doesn't work. I've tried turning tv off and on, same with wifi and also tried a different wifi, also tried uninstalling the app but it still doesn't ...
  • Looijii
  • Visitor
  • 7113 Views
  • 12 replies
  • 4 likes
  • LG TV
  • 7113 Views
  • 12 replies
  • 4 likes

change liked button playlist to a new playlist

My Question :I want to change my curent like playlist to a New playlist. so that every time i hit the liked button on a song (or + button in car apple play), it gets added to that New playlist, instead of adding it to my 3,000 song Liked Playlist. is...

  • Newbie
  • My Question : I want to change my curent like playlist to a New playlist. so that every time i hit the liked button on a song (or + button in car apple play), it gets added to that New playlist, ins...
  • JenniStars
  • Visitor
  • 1862 Views
  • 2 replies
  • 0 likes
  • music
  • 1862 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify changes playlist when skipping songs

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 7Operating SystemAndroid 15 My Question or IssueWhen listening on my Pixel 7 with Skullcandy earbuds if I skip a song with the earbud controls the playlist will change at random to another playlist. I...

  • Casual Listener
  • Plan Premium Country United States Device Google Pixel 7 Operating System Android 15   My Question or Issue When listening on my Pixel 7 with Skullcandy earbuds if I skip a song with t...
  • ptfasolino
  • Casual Listener
  • 375 Views
  • 2 replies
  • 0 likes
  • 375 Views
  • 2 replies
  • 0 likes

Bug Fix: Downloaded episodes behind a paywall

Hi All -has anyone else noticed the bug where a podcast series moves from free to paid over a given period, e.g 1 week. Should you downloadthis and not listen to the item, it effectively becomes a ghost download, unable to access or remove, but takin...

  • Visitor
  • Hi All - has anyone else noticed the bug where a podcast series moves from free to paid over a given period, e.g 1 week. Should you download this and not listen to the item, it effectively becomes ...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlists missing songs using the windows 11 app, but there on android?

Since May any song I add to my "liked songs" playlist doesn't show up when I browse this playlist on my computer using the official Spotify app for win11. These songs are present on Spotify and if I search for them play fine, they just don't show up ...

  • Casual Listener
  • Since May any song I add to my "liked songs" playlist doesn't show up when I browse this playlist on my computer using the official Spotify app for win11. These songs are present on Spotify and if I ...
  • AlejaR
  • Moderator
  • 381 Views
  • 3 replies
  • 0 likes
  • 381 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I ignore Singles and only get full album recommendations from the algorithm ?

Hi,I don’t listen to singles, I only do albums. Every week the algorithm is suggesting almost only singles to me. I wish I could somehow configure it to show me only albums. it used to be written (only on the iOS app) if it was a single or an album u...

  • Newbie
  • Hi, I don’t listen to singles, I only do albums. Every week the algorithm is suggesting almost only singles to me. I wish I could somehow configure it to show me only albums.  it used to b...
  • AlejaR
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes