Unable to join thr premium family account

[namshafiq]

Hi, 

So I subscribed to this premium family account paid for it and all, then I send invites to my family members. They do get the emails and click on 'accept invite'but then they get the message 'Unable to join this Family plan. Try again by clicking the ACCEPT INVITE button in your email. If that doesn't work, ask the plan owner to send another invite. 

I been continuously trying it for hours but it isn't working at all and it's frustrating 

[JennyVera]

Same here, what's going on Spotify??? Technical problems???

[Ckpeng80]

I am facing this problem too

[Mark19951920]

I've got the same problem here. Sent invites to family, they accept the invitation but on their accounts the message "Unable to join this Family plan. Try again by clicking the ACCEPT INVITE button in your email. If that doesn't work, ask the plan owner to send another invite." pops up. I've tried multiple times with no luck, really need some advice.

[yuriirrgang]

Same here. Iv'e been desperately trying the whole day. Help spotify pppppleeease. Want to listen to my music again :((

[jerryrray]

Facing the same problem. Can we have some help asap?

[winzter143]

Its sounds like issue on Spotify,  Same error messages happen to with nephew. We just wait a couple of days. and hope we got a magic fixed

[Mimi_Lol]

Pareil ici mon frère et mon père ont réussi mais avec moi ça ne marche pas.

À l'aide 😥

[Fizzle2Pop]

Yes. Same issue being experienced here. It's annoying. I've been paying for premium for about a year, and Spotify can't even get anyone in my family to actually join. Waste of $$.

[sgc1229]

I've received this same issue multiple times today. Hopefully its resolved ASAP.

[DMFabio · Accepted solution]

Try to use this link replacing the xxxxxxxxxxxxx with the code received by mail: https://www.spotify.com/family/redeem/?token=xxxxxxxxxxxxx

[Benjaminxurieux]

Also having this problem 

[Gameplay_Ethan]

Please fix this!!! It's very annoying and I am feeling desperate right now. Still have no clue what the **bleep** is going on here!!

[Gameplay_Ethan]

Tried, did not work at all!!!

[winzter143]

Check the aternative solution guys, it work like a charm to me.

[Fizzle2Pop]

What alternative solution?

[Jethro67]

The link comes up in a foreign language

[lukaskernell]

Same here!

[Denise73]

Same here. tried  muliple times to add 4 family members. Just 2 of them got through. Very frustrating!!!!!! 

[yuriirrgang]

thought it worked at first but now it always says that there is an error and i should try again