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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Family Plan UK IPHONE 15 Ios I accidentally removed the wrong person from my family plan and when re-adding, the address verification is not working.When the post code is entered, there is a blank box that appears underneath the text asking to confir...
PlanFree/PremiumCountryUSADevice(iPhone 14 Pro) My Question or IssueMy son had an individual account. We just signed up for the Premium Family Plan. I accepted the invitation that he sent me. I used my own email and added a password to log in. I can’...
Spotify clearly advertises that Spotify Kids is for 12 and under only, including during account sign up. My child is 13. I would like them to have Spotify on Spotify Family but the system will not let him make a linked account under age 16. This is m...
My brother was going to shift and wanted to leave the plan, so my cousin took his place, but it still says to join premium on her phone. She even tried leaving and joining back. Reinstalled the app as well. Please check the issue, thanks! I'm the pla...
Your site states: "Play explicit content. Turn on to allow playback of content tagged as explicit from this member's account". If I move the toggle to the left it is close to the word "Allow", If I move it to the right the toggle turns green. Which w...
I have a family plan. As part of that my child has a Kids account. She has now forgotten that login details - so I want to manage that for her. I am the Plan Manager, but I can't remove or add members to the plan anymore
PlanFamilyCountryUSA DeviceS10+Operating SystemAndroid My Question or IssueTrying to use the Spotify kids app for the first time, when I try logging in with my family account, after the login page it shows the privacy notice for half a second and goe...
I was able to successfully sign into Spotify kids on my child’s tablet but when I try to do it on their iphone, it is not working. I type the email address and password and get the error code. Oops something went wrong. Then I try the login without p...
I upgraded to Premium for Family plan and wanted to add my family members, however it turned out that I couldn't add an existing account for a family member. I suspect this is because the account was originally created in a different country, where t...
Hoy día renové mi plan a un plan familiar, y en vez de cobrarme 32.90 como estipula el plan, me han cobrado 36,13
I want to change members - one out and one in but I can't. Why is that? It says try again later, something went off
PlanFamily PremiumCountryUSA My Question or IssueI set up a family plan for myself, my husband, and our roommate. Myself and my husband were able to join no problem, but the roommate is unable to. It shows he’s connected to my account, it lets him us...
I have a premium family account. There are three of us on it. We can't all listen to Spotify at once. When one person is listening and another tries to, it knocks the first listener off.
When I try to complete adding new member I got error messageThere was a problemPlease try again later.I tried many times but without success.Also same error occur when I try to remove an member from plan.Thank you for your help.
I was told there was a Family premium plan that didn’t have me pay for audiobooks. I don’t listen to them. I think it’s a waste of money.
PlanPremium Duo CountryUSDevicePixel 6Operating SystemAndroid 14 My Question or IssueI have cancelled my premium Duo plan and haven't changed my premium plan in over 12 months and I can't join a family plan.
My children love listening to Sheriff Labrador and Koala Moon. Since creating an under 13 account for them and selecting hide explicit content these stories are no longer available on their account.
I cant create an account for my 10 years child, so how can invite her to duo plan?
My father has a family plan membership and I wanted to join his family plan as my individual plan subscription had ended and I was now on the free plan. I put in the registered address but it gave me an error saying that I don't live in the same coun...
I had 7 days ending today to verify my address for family plan premium, but I was out from home… now I am not able to verify and my account is set to free. Please help!